Check in went fine, my wife was here for mri and x-ray. After her mri they said they could not find…read morethe x-ray technician. 20 min+ now told their behind? one girl at front desk trying her best to keep up. Suggest looking for another place for your radiology needs.

The staff are super nice. I was am little annoyed with this company. I have been going to a…read moredifferent company literally two building down from this place. I normally get a call & a reminder. From this place I only got a text 2 day before my arrival. Then imagine my shock when I had to pay $240.00 upfront. Or ally, my mammogram are free but I didn't know I was getting an ultrasound. If they call me in advance would've say no thanks just the mammogram. I think I am going to change my provider for lack of transparency and this place as well. Lack transparency.

January 19th I had an MRI and January 20th I had a mammogram at BayCare Outpatient Imaging. This is…read morethe second and third visit I have entrusted BayCare Outpatient Imaging with concerning my health. I have nothing negative to say about the care I received. Coleen was the receptionist / office manager who greeted me. She was polite, helpful, and just plain sweet. She was patient with me when I forgot about new year deductibles and she had no rudeness whatsoever. I had my MRI with Leah and Karen and the ladies were caring and compassionate. Leah recognized I was cold and offered me a warm blanket. The ladies I met were professional, kind, compassionate .... nothing bad to say about them or my care., The next day, I came back for a mammogram. Spoke with Coleen again. I thanked her for being so patient with me and she said, that is what I am here for. She said that with a sincere smile. I went with Kathy to get my mammogram and she was just like the other ladies. Professional, courteous, friendly, informative, patient. I give BayCare Outpatient Imaging 10/10 stars ! Not because of the easy parking. Not because of the clean facility, but because of the people working at the facility who care for me with compassion, professionalism, and sincere kindness. Thank you all who have spoken with me over the phone and / or waited upon me at your facility. I appreciate you kindness and professionalism. Laurie A. Smith, Haines City, Florida; January, 2026.

The female that does the ultrasound is extremely rude and rough, after my pelvic ultrasound I got…read morepain due to her pressing my ovaries, and even started my test with a student, I will never go back horrible to say the least.

Ok here is the latest juice-…read more I called and spoke to a wonderful woman there (she knows who she is and hopefully the Dr. recognizes what he has in her), She listened,was kind, offered to speak to the doctor who read the results (Dr. Murphy) and she attempt to resolve the issues at hand- she returned calls as promised as well. FABULOUS RESULTS FINALLY Two thumbs up for an otherwise horrific experience Zero for the first round of staff

Front office staff was friendly. The office is well organized and clean. I came here because that…read morethey had on open MRI. I was pleased with the professionalism of the MRI Tech. She explained everything she was doing and everything went smoothly.

We have been using this company for quite a few years, but this was our first visit to this…read morelocation. My child was in need of a chest x-ray and the doctor wanted it done right away. When they called this location came up as the soonest appointment available. It's actually about the same distance as the other locations we go to in Kissimmee so we figured why not. It was actually a quicker drive down because of the time of day and I was able to stop at Davidson of Dundee on the way home. A double win for me. They were easy to find in a strip mall right by a Walmart. When we walked in, there was only one other person in the waiting room And we were quite early for their appointment. We got them checked in and I helped them take care of all the paperwork. They were taken in on time for their appointment and the whole thing took just a matter of minutes. The people work there were all friendly and professional. The office and waiting room were clean and comfortable. This was the first time in one of their locations where the waiting room wasn't packed with people, but the service was still excellent. Next time I need something from them I will probably schedule at this location.If you need any type of imaging services, this is a good company to choose.

I want to start by saying the technicians are great. Staff is all right, but the billing department…read moreis the worst I ever encountered.They don't keep up with the federal new rules, and charged me $147.91ahead of my diagnostic mammogram and ultrasound. That is completely covered by my insurance.they threatened to cancel my appointment if I didn't pay the day before. I paid it, now they refuse to refund me. i called several times, and the rude employee told me if will take at least 90 days if I receive anything at all.I paid with my FSA card and now it is locked, because covered my insurance.BEWARE TO ANY LADIES GETTING THESE PROCEDURES. IT IS COMPLETELY COVERED BY ALL INSURANCES.NO DEDUCTIBLES,NO CO-PAY.I made acomplaint with the BBB and CIGNA abt the billing dept at ATRadiology.

If I could, I would give AT Radiology zero stars! was scheduled for an MRI at 8am on 6/22/26 at the…read moreDavenport location. I arrived shortly before they opened at 7:45am. I signed in, when they called my name they said my MRI was canceled due to they called me to confirm my appointment and my phone was disconnected. I never received a call. I asked them what phone number they called. The told me a phone number I had never heard of. They also had my correct phone number on file. They said they call the second phone number, which was the incorrect one. They said I would need to reschedule for the next day. I asked to speak with the manager. She said they try both phone numbers. I doubled checked to see if they called or left a voicemail, they did not. The manager said they also text to confirm, I said I did confirm yes to the text. They never once apologized. I scheduled for the next day. When I left, I called scheduling to see if I could get in at another location today. No openings today. I asked to speak to the highest person in charge. I told her what happened at the Davenport office. She said we texted you to confirm appointment. I told her I responded yes. She said they never received it. I told her I received a response "Thank you! We look forward to seeing you." She said their is nothing we can do and do I still want my appointment they rescheduled for tomorrow. Also, when I called to make the original MRI appointment on 6/4/26 I was caller 6 in queue. When it got to me the call dropped. I called back and now was caller 13 in queue. I decided to drive over to Davenport office to make an appointment. When I went there to schedule my MRI, she said they need to request prior authorization with my insurance company before they can schedule my appointment. I told them I do not need prior authorization with my insurance company . They said they do, which put me 2 weeks out to get my MRI.

Excellent at what they do. The care we received was very good and swift. We were in and out in no…read moretime with prescriptions called in and we were on our way.

No parking 7 spaces !! She told me t park on the curb in the grass! You can't jump the curb in a…read morenice car and ruin your spoiler , tires ect ! Why don't the employees do that? It's 10:34 my appointment was 10:15 I was on time . She made me go back to my car two blocks away to get my referral from the Lakeland clinic? Why didn't they fax my arrival and appointment? It's 100* in here too! What a s***hole but that's what to expect w workers comp injury.e

Made an appointment 40 mins before showing up. Plenty of openings. When I got there I checked in…read morevia my phone and was in and out in 20 minutes from my arrival time. Pretty streamlined. The lobby area smells like stale cigarette smoke but I assume it's because of the clientele.... Otherwise staff seemed nice, and had a good experience.

Seem to be very slow and also give wrong instructions for drop offs, did not let us know need an…read moreappointment for specimen drop offs