Al Coronado Plumbing has great guys who really do great service. They were realiable showed up in time as communicated, that was my biggest wow factor. Instead of leaving me in the blue about a timeframe or when they would even show up or if they wouldn't, their let me know when their ETA was. Once they arrived the got the leaky faucet in the kitchen taken care of which was minor but nonetheless it needed to be taken care of instead of using duct tape. Not only did they repair the leak, they cleaned up the whole kitchen work area from a mess that was there prior!! Who does that??? It's the tiniest little things they did this time that will guarantee my referrals in the future and my continued business. Stay awesome! read more

Poor communication, lack of knowledge re: insurance and outrageous costs. Wasn't impressed at all with the owner's son's pompous attitude. I have to change the channel when their commercial comes on. read more

Al Coronado Plumbing advertises they bill by the job not by the hours, which is true, however a recent estimate for a simple toilet wax ring reset bordered on the ridiculous including blatant upselling. After waiting a week for service, a young tech came out alone, glanced at the toilet, which leaked water at the floor line when flushed, and he declared, 'based on its 22 years age, the floor flange in the floor was corroded and needed replacing.' Without any hands on examination, he retreated to write up detailed estimate options, (#1) Install new floor flange $714, (#2) reset toilet $471. I was to sign authorizations and they would reschedule to return with job parts and equipment, I gave him a firm polite refusal. I called another plumbing company that I had used to install a water heater, they sent out an experienced plumber with helper the same day. He lifted the toilet, found the wax seal had failed, the flange and tie down bolts were fine. He cleaned up the area, placed in a new wax seal and reset the toilet in about an hour, with a charge of just over $125. No leak, Let the buyer beware! read more

I called Al Coronado Plumbing because I saw their vans around town. As you might have guessed, I did not come to Yelp prior to calling them. I see now that many reviews are quite old and I would like to share my own experiences with this company. I had quite a nasty clog that we couldn't resolve with the typical over-the-counter chemicals and a 10ft snake. I called Al and they had a technician out to me within an hour and this was two days after Christmas. The technician was efficient, professional, and had the clog cleared within about 30 minutes. He and my husband did a full walk-around of the house to ensure that all areas of our plumbing were working smoothly after the clog was removed. The price we paid was slightly less than the original phone estimate and in my opinion, quite reasonable. In all, I was impressed and would definitely call upon them for services at my home again. read more

Used Coronado on the recommendation of my regular plumbing company who could not respond in time for my rental house problem. Coronado sold my wife a 2 year $1500. warranty on root removal. One year, almost to the day, Coronado refused to honor it by stating waste material was blocking the line. Called my plumber who came out cleared the line and took camera shots of the roots that trapped the material! Coronado does not return calls. My regular Plumber forgave the bill as an apology for recommending Coronado. DO NOT USE CORONADO! read more

Had a leak in the hot water recirculation line. Called Al Coronado plumbing and Marty came out to review the situation. Turns out the company that installed our hot water heater two years ago didn't do it to housing specs. Marty did a complete analysis of the installation and recommended redoing the installation as it had many shortcuts and not robust. Gabe came out to do the actual reinstallation and did an outstanding job. It's like artwork. It took a while to complete but Gabe stuck with it until it was done right. The job wasn't inexpensive but final results are worth it and should last a long time! read more

The owner called me and explained to me their cost structure. Now it makes sense now. He also sincerely would like to make things right - very good attitude. I was glad they listen to our feedback. Overall they have very good high quality services. read more

We needed a flange and new seal on our toilet. Bigger job than I thought and very well done. Alby came out to do the work and was a very nice guy. Didn't make you feel like you had a stranger in your home. More like a good friend. They are a very professional company and know their stuff. You may find cheaper but you get what you pay for. Very happy with the work and Alby and all the employees we have come in contact with. You can't go wrong using this plumber. read more

I needed my bathroom sink and toilet lines cleared after another company had done some remodeling and apparently had forgotten to flush the lines and cleared them of debris. Marty was great! He identified the problem quickly and had it fixed within 30 minutes. Thank you Marty! read more

First of all, I got a same day appointment, which is unheard of in Tucson. Marty showed up on time and was professional and super helpful explaining the problem. He fixed our kitchen sink stop up quickly! Will def call this company again. read more

Marty was personable and professional. He diagnosed the problem with my garbage disposal and fixed it quickly. I will call again when plumbing service is needed. read more

I got a quote from these guys to rebuild 2 toilets. Based on how long it took the other company I hired to do it, their quote came to $300 an hour for labor and 25% more for the parts. read more

I will never call this company again, they tried to rip me off and prematurely cashed a check before I confirmed agreement to the work. I had a pipe burst outside and they gave me a quote of between $7100-7800 depending on if I wanted PVC or copper. Instead of cutting directly in a straight line through concrete, they wanted to wind through the garden, twisting over the gas line, and refused to consider the other option because it's "ugly" even though we said we wanted the most affordable option. They also insisted on doing some cosmetic thing with river rocks that apparently added to this exorbitant price. I was stressed as a new homeowner and wasn't sure what I was doing, so nervously agreed to pay half upfront and wrote a check. I called the next day saying to not cash my check because I'm getting more quotes. This was within the timeframe I had in the contract to cancel. I got 2 more quotes, one in the $2000 range and another a little below that with an additional discount. Both said they would never go through the garden and mess with the gas line, and that cutting straight along the pipe line is the most efficient and affordable option and that's what they would recommend. They also said using copper outside and underground, going from the house to irrigation, would be silly and PVC is the better way to go (and more affordable, too). Unbelievable! Al Coronado tried to charge me almost 4x as much and were hoping to get me to choose unnecessary and extremely expensive options. When I canceled with them, they told me they had already cashed my check and I'd have to wait 1-2 weeks to get my money back! They shouldn't have even cashed my check in the first place. I got no apology. I received a check to get my own money back (about $3400 by the way) for work never done a week and a half later, and another card thanking me for my business with a magnet enclosed? I obviously threw that away. I'm now on their holiday cards mailing list and find it astonishing they have the audacity to send this to me. Apparently, friends, family, and even my insurance agent all knew to never call these people because they charge incredibly high (I found out after sharing this story). read more

Oh man, I called Al Coronodo to get a quote for a broken dish waster. They came out, and said it would cost me $2,400. I said thats more than double what my current dish washer (4 years old) costs, including installation. I said no thanks and another company came out and charged me only the service call ($90). The dishwasher was unplugged, lol. Don't laugh at me, but laugh at al coronodo's pricing structure. read more

Al Coronado Plumbing has a quick response rate! My mom had an issue with their water heater, originally purchased through Al Coronado Plumbing, and after several attempts to fix I spoke with Andrew and the company decided to replace my mom's water heater. They are responsive, efficient and incredibly customer service oriented. Couldn't have asked for a better experience! read more

Saturday May 5, 2018 Two people came yesterday to repair a leaking toilet and a loose screw on my sink faucet. They quoted on replacing "the entire inside of my toilet which consists of a fill valve and flapper." Also to tighten the screw, they needed to remove the garbage disposal to get to it. They quoted $587 for the job. I threw it back at them told them to just leave, but it was not before i had to pay $89 for them to come out and give me the quote. If i would have had the filler valve i could have replaced it myself. Do not call these people, i agree they are scammers. M. Maxwell read more

Coronado is good about scheduling an appointment for service within a reasonable time period and they are good about following up to see how we liked them. That said, I had to pay them to go away. Because I was just out of their service area (we live in Catalina) we were charged an $80 fee that was to be put toward the repair of a sink basket. I thought, "No problem, $80 should just about cover the cost." Au contraire, they wanted over $400 to replace the part! We had them quote other items as well. The quotes were for 3 times what our other plumbers charged and in once case he wanted to provide an expensive repair for something that wasn't even broken. We were also told that we would receive a discount if we gave a good on-line review. That did not sit well; I did not use their services; and had to pony up the 80 bucks. If you have so much money that you use $100 bills to light your cigars.... call these guys. read more

Ben came to our office today to provide a quote for a new sink and a revamp of our bathroom. We're going to have a VERY unique Star Wars theme in our office bathroom soon, so he patiently listened and responded to all of our questions with different suggestions! He was also punctual, clean cut, friendly, professional, in uniform, and a well marked truck. He's going to do some additional research on fun options to help us to turn our bathroom into the Death Star, and to provide practical options to upgrade our team's kitchenette. There's no question, though, that this is the ONLY company we're EVER going to use for our plumbing needs going forward! read more

Whatever you do, please DON'T EVER use Al Coronado Plumbing!!! Despite their advertising to the contrary, you will NOT want to use them. EVER! They came to our house to check for a leak, charged a fortune, made a mess, didn't fix the problem and didn't even bother to put the fixtures back! We won't make that mistake again! BOTTOM LINE: DO NOT RECOMMEND read more

I had a main water line leak at my residence. Unfortunately it was under a portion of the driveway and difficult to access. Al Coronado came out on a Saturday night to give us an estimate to fix the leak and charged an 89$ service fee. I was working (firefighter) my wife was home, the estimator didn't even offer to fix the problem, she suggested replacing the entire line at a 10,500$ cost. My wife and 2 kids then spent the rest of the night and a portion of the next day without any water until I was able to get home perform a temporary fix on the leak. I called Cals plumbing they came out and gave me an estimate to replace the entire line for 1800$. I believe that Al Coronados technicians prey on desperate customers and driver their prices up when people are in need. I will never use/recommend them again and I will be reporting their estimate to the BBB and the register of contractors. read more

I had to get my house replumbed. I got 4 quotes from local companies for the job. The quotes came in at $3500, $3800, and $4200, and then Al Coronado came in at $16,000. The gentleman Al Coronado to give me a quote was more of a salesman than a plumber. All four companies quoted using exactly the same materials and exactly the same processes to complete the job. Of course the guy was kind enough to offer me an extended warranty for only $4000 more. LOL! My wife asked me how they stay in business. I responded "off the 1 in 10 suckers that actually uses them". Don't be that sucker. read more

The garbage disposal they put on about 2 years ago just fell off! It was not clamped on properly. Nor was the piping correct. On prior jobs they have missed appointments, and their staff is very spotty on their knowledge since Kevin moved on. We are very happy with Racys Plumbing now. read more

We had used Al Coronado to fix a burst pipe that had turned into a geiser in the front yard. They quickly put in a temp line to get us taken care of for the night and replaced the entire run from the main to the house the next day. In the rain no less. The price was up there, but I have had no issues with the work since. read more

Marty was professional, knowledgeable, and kept us informed every step of of the process. He made feel more like a friend coming by to fix your pluming than a contractor. read more

If you want to get ripped off and over charged please give them a call. Recently visited my 85 year old mother who made the mistake of calling Al Coronado Plumbing to "fix" a leak in her kitchen faucet. Faucet is a single handle Kohler faucet (can buy a brand new one at Lowes for about $150) Al charged her $485 for the "repair". He either forgot to check after he was finished with the "repair" or was looking to scam her again but the indexer in the faucet wasn't set correctly. Handle could not be moved to the left (aka no hot water) It took me about 2 minutes to fix that, wonder how much they would have charged for it. So for over 3 times the price of a brand new faucet Al Coronado did an incomplete "repair". If that wasnt enough they talked her into a $200 "service contract". Flushed the water heater for that price, thanks. If you want to do business with a company that scams senior citizens I'm sure Al Coronado will be happy to take your money as well. read more

I had a sink and a washing machine that needed to be snaked. The sink went fine, but their plumber broke the p-trap on my washer, leading to more repairs and more cost. He ruined a towel, because he did not have shop towels of his own. There were massive communications problems, and ever increasing costs. I do not recommend this company read more

I highly recommend Al Coronado Plumbing, Great Customer Service, same day service, very personable, explained everything he was doing and why. . Even wore booties before he walked in the door! We will definitely use Al Coronado again :) read more

Yesterday we discovered that we had clogged drains in the kitchen of our house. About 2 hours later, Julian arrived at our home and began working to get the clog cleared. He had a very professional and knowledgeable manner about him and wanted very much to solve the problem. He was careful to insure that he in no way dirtied our home. He used a snake to clear any clogs located, and quickly ascertained that the problem lay between our house and the main sewer line. Since we have a contract for service on outside lines, he picked up his equipment and thanked us for calling Al Coronado Plumbing. There was no charge for the service, although he was here for about 1-1/2 hours. Very good service. read more

This was the most honest person I have encountered in the plumbing industry. We had predicted needing at least a moen cartridge for the shower but after he inspected it we just needed to replace the shower head. He let my husband know what he needed to do to install it himself. He did not charge us a penny. I have never experienced this sort of honesty or customer service! I will use them in the future for any plumbing needs! read more

Alfonso of Al Coronado Plumbing did a great job today! He came out on a holiday (Labor Day) after I called them the night before to report a leaking stainless steel braided gas water heater supply line, which suddenly started spraying water everywhere. Luckily, I was home and turned off the main water supply immediately. FYI, if you ever leave your house for a couple days or more, make sure to turn off your house's water supply. He originally quoted me $350.00 to replace the leaking 12" stainless steel flex pipe. After mentioning that this seemed quite expensive for such a small job, he did some extra work for me and took $25.00 off for a coupon I had on my refrigerator, bringing the total to $325.00 with a 2-year warranty. He installed a second stainless steel flex pipe for the water heater and also drained/flushed the unit using my garden hose going outside to my patio (which for some reason he originally quoted me $650.00 to do). The fact that he wore booties to protect my floors and took the time to explain what he was doing was a nice touch. He also gave me a quote to install a new 40-gallon Rheem gas water heater with a '7-year maintenence plan' (they come out to flush the unit once-yearly) for $1,850.00, which seems incredibly overpriced. Overall, I'd say the service I received was good and their response time was quick, especially for after hours on a holiday. I'd reccomend that anyone that uses them make sure they are getting a fair market price for ANY job they do, as the pricing definitely seems to be on the higher side. read more

Had used Al's Coronado plumbing at 2 different homes- service is beyond excellent- why can't I leave 10 stars??!!!! A special shout out to Megan on the dispatch team- Al, this young woman needs a raise! Her professionalism, heightened customer service skills and attentiveness to her clients needs to the best of the best! Great job to all the team! read more

I waited a year to post this rating of this ripoff company just be sure my issue was resolved by another plumber. I had a clog and Al Coronado want to charge me $11,000 to rip a hole in my entry way then burrow down to repair the main drain pipes which them claimed had a become broken. They wanted to start the job next day and after more questions the price was dropped to $8,000. Thank God I did not do it. I had gentleman from Plumbhappy come out and he ran the snake back into the home again just like A C did. He told me everything was oK and I have not had an issue this whole last year. I wonder how many people this company scares into spending huge dollars on BS. I hope they go bankrupt... Bad people. read more

Great service. They responded quickly for a plumbing emergency and were friendly and helpful. We will definitely be calling them again.

They sent 2 men to check my running toilets. As soon as they walked in one man without even seeing the bathrooms said the house looked old (we live in a fairly newer subdivision) and that we probably need new toilets. Then after waiting a half hour and a supposed $200 discount they quoted me $640 for two simple toilet fixes. Needless to say I hired someone else who charged me $240. read more

I am posting a 5 star review for the quality of workmanship and the folks I interfaced with face to face. Workmanship, explanations and cleanliness were great. I am posting 1 star for price and management response. I, niavely, accepted a $1495 charge for a toilet. That's not with installation. The installation was another $1500. After install and not appreciating that this toilet seemed to be worth much more than any other, I found this toilet to be priced between $600 and $700 anywhere else. Over 100% markup is unexpected in my world. I was ready to accept this as a learning experience and leave it that I just would not use them again. The Person at my home was concerned that I was not happy so I was placed on the phone with a management person. It became clear that this person wanted to talk about everything but the price when my only issue was the price. This person was simply someone who was practiced in diversion and the wearing down of anyone with a complaint. I was already convinced not to use Al Coronado plumbing due to pricing but I was not adamantly disapproving. After my conversation I now am adamantly sure I will never use nor recommend Al Coronado plumbing again. PS: I am from Tucson, not San Francisco. read more

Professional and courteous service. Very reliable company to work with.

This is the third time using Al Coronado plumbing. The first time was a complete bathroom remodel which took 2 weeks (I felt that they rushed the bathroom in the master bath). The second time was to fix the sewer line from the house to the main sewer at the street. This time - which is why I'm writing the review - is to completely redo the water and sewer in the house (built in 1959) for our washer (which was gerry rigged). It's not the fact that they are doing a crappy job - which they don't, it's just that they are taking way longer to do the work than they told us. We both work night shifts. They were late on the first day they were supposed to start due to being pulled to another job. Now on day 4, the guy was almost done with the kitchen sink drain when he got "pulled to another job because they were short plumbers". As a result, I was without my kitchen sink. I had to wash my dishes outside in the backyard, in the heat. I feel that people may not care about this, but I want you to go without using your kitchen sink for over 24 hours. I felt like my business is not valued as a customer (as much money we have spent using their business). So here we are again at day 5 - which I have to be at work by 6pm. Again I will not get any sleep. They do not value my time or business. I feel that they can do this because they are in the middle of a job and they know we need them. read more

I was happy with the service I got from Julian when he came out to unclog my drain. He was knowledgeable, friendly and professional. He even wore booties over his shoes to keep my floor clean. I think Al Coronado's prices are too high but I was able to get a discount which brought them down to a more reasonable amount. read more

WARNING: DO NOT USE UNDER ANY CIRCUMSTANCES. We had this company come out to give us a "free estimate" to replace a turn-off valve on one of our toilets. Granted we live in a manufactured home that has some non-standard fixtures and parts but their quote was $540. We said we'd think about it and had another more reputable plumber out who fixed the problem in a very short time and charged us $111 with a one year warranty. Al Coronado was proposing FIVE TIMES what the other plumber charged. We would never recommend them even to our worst enemy. read more

I am updating my review of Al Coronado Plumbing based on their timely response and accountability for the problems encountered. My review was followed up by an email and a phone call by Management to better understand the situation we encountered. Upon further discussion, the offered to refund the full amount that we were charged. I suggested that we should be charged for the time and part they installed, however they insisted that this did not correct the problem and were insistent on the full refund. I am very impressed with the follow up by Al Coronado management to resolve this situation quickly to ensure that I was pleased with the outcome. Thank you Al Coronado! I am willing to try again for future plumbing needs. read more