While I was signing up for the family plan,your representative informed that he would contact the crew to ensure that I would receive a discount for the upcoming service at my home that day.I was scheduled between 1400 and 1600 hrs and your service tech arrived just before 4 PM.He assessed the work to be performed and remarked that the job would cost $233.00.I asked him to proceed and in less than one hour he completed the task.He was very professional,polite,and completed the task in approximately 1 hour.I received the standard 10% discount and we parted our ways.I realize the costs have gone up over the years but $259.00 for a one our job seems a bit steep.I live on a fixed income and have to honestly tell you that you are really out of my league.I can't afford you even though your response times are excellent and your service technicians are second to none.Keep up the great work and thank you. Respectfully Peter Andrysiak read more

Just made appointment for A/C system maintenance for tomorrow. Time window stated is 2pm - 6pm with a 30 minute advance phone call for notification of arrival time. ***Will post details tomorrow regarding their arrival and services we received.*** They never followed up. Just took our $89 and ran. read more

I originally had my review at 5 stars. After a year I'm now dropping it to 1. I truly believe we were scammed. We're paying $16,000+ for a brand new unit (1yr old now) that has now stopped working a minimum of 5 times and will just blow hot air into the house. We left for a 5 day vacation and our AC unit stopped working again, the result was the death of my children's pet bunny because temps in our home reached 100°. We paid extra for a box to be installed under our home for better airflow throughout the house... it doesn't work. Half of my house stays cool when the AC unit is functional while the other half feels like a sauna. Whenever I call to have things looked at, despite my extra warranty's that cost me an extra $2500+... we're told nothing is covered because we own pets. They wanted to charge me $800 to clean the coils on a 6mo AC unit. Moral of the story: they may have good reviews, but not everything that glitters is gold. Don't let them sweet talk you. We're now going to be paying this company $30,000 after interest for a subpar unit that the special warranties don't apparently cover. read more

Given that Parker and Sons has thousands of reviews and a 4.7-star rating, I figured they must be reliable. I had a technician come out to do an electrical inspection, and he listed several issues. The total estimate for repairs was over $30,000. This was a lot of money, so I naturally got a second, third, and fourth opinion to make sure everything was legitimate. I did not tell the other companies that I was getting multiple opinions, as I wanted "honest" assessments. All three of the other companies agreed on one major issue that needs to be repaired, estimating the cost at around $5,000-$7,000. When I asked about the other issues Parker and Sons pointed out (e.g., water damage), they said they did not see any of that. They double-checked and, for example, explained that the "water" was just normal grease from the initial installation. Basically, it seems like the technician who inspected my house from Parker and Sons tried to overcharge me by tens of thousands of dollars. Maybe others have had better service or received more reasonable quotes, but I strongly caution everyone to get a second, third, and fourth opinion. Personally, I will never use Parker and Sons again, nor will I recommend them after this experience. I immediately canceled my subscription with them. Be careful everyone. read more

Well the good news first. The customer service is amazing! I got a same day appointment for a leak with the drain on my 7 month old water heater. I was draining and flushing the water heater, everything was going great until I went to close the drain, and it leaked. Not a lot, but it would not stop. I tried all the you tube fixes. Agghhr. So I called the company that installed the heater, and they said 5 days to get some one out. I called Parker and Sons...same day. COOL! Let me say again...I LOVED the same day! service!. Larry came out and was nice. What I didn't get from you tube...was all I needed was a damn drain cap. So Larry put a drain cap on, and it was $79 dollars for the "diagnostic fee". Larry was very nice, and told me he could replace the valve for about 350 dollars. I told him I would think about it. They called several times to follow up, but I cant afford 350 dollars for ...a longer ...bigger drain. The $350.00 was at a 10% discount for having the family plan. I did sign up for the "family plan" for service of my AC etc. I am not sure yet, as I loved the quick response, but still am on the fence as to a couple things. TBD! read more

Several months ago I took advantage of Parker's summer special to check out my AC for $39. I'm always skeptical because these are a money loser unless they can find something to charge additional labor or parts for. The tech was diligent in checking everything, and I was surprised when he said the motor start capacitor was good (typically these are the first things to go and the easiest to convince the customer if they are bad). I knew mine was good because I recently replaced it. My concern kicked in when the tech showed me the rusted evaporator coil. He said it was bad and my entire HVAC needed to be replaced. I argued that the system was running fine. He pulled out his leak detector and said, "you're almost at 100 units, this is a bad leak and probably won't last a month." The tech then looked around (to see if anyone was listening to us) and whispered, "this is a rental right? You know, this system is pushing potentially contaminated air into your house and your tenants are breathing this." What the tech didn't know, is that I am familiar with refrigerant leak detectors, as well as HVAC systems. 100 ppm is not alarming in the least. No concerns whatsoever. Additionally, the galvanized end caps are rusting, NOT the copper tubing which contains the refrigerant. The system is running just fine, so far. Yes, it could fail, but not as immediately as what I was led to believe. I entertained the tech's request to have an estimator stop by. One just happened to be "conveniently in the area." It was over 30 minutes before the estimator arrived, so they were obviously not in the area, but it is what it is. The estimator came back with three options; $25k, $22k, and $19k. I asked how quick the turnaround was to replace the system. I was told it could be completed within a day. With that, I told both the estimator and tech that I would wait until complete failure before replacing. Now the fun begins. Over the next several weeks I get calls, texts, and emails from the estimator and office people following up to see when I want to schedule my new HVAC system. I never responded to any of them, yet they kept on coming. Talk about high-pressure sales tactics. How many elderly, or unsuspecting people fall victim to this? Now, to sum it up, I did have my HVAC checked out for a small fee and no immediate upcharges on the spot, so I appreciate that. But, maybe, it was because a larger fish was yet to be caught. Who knows. I'll stick to the smaller, independent HVAC contractors who are just trying to put food on their family's table. read more

Parker & Sons - The evaporator coil looks ugly, but it does not currently compromise the integrity of the system. - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

We have used Parker and Sons for a variety of protects. Every time they are professional, they have reasonable quotes, they are communicative, flexible, and the technicians do great work. They have provided HVAC services that have improved the efficiency of the system at very affordable prices. Our most recent experiences were with some plumbing needs and Anthony was outstanding. Every visit he has been professional, friendly, and knowledgeable about his craft. The professionalism and quality alone make them a great company, but their awareness of cost impacts and how to keep things affordable for families sets them above their competitors. read more

The water connection from my house to the street decided to break and leak just before the Jul 4 holiday. Fortunately, Anthony from Parker & Sons arrived to the rescue. He did a great job explaining the reasons for the break, his repair solutions and the costs for the job. He replaced old, corroded, cheap components and tidied the area after he was done, all while being diligent and meticulous. What a relief to have the water back on in my house while the sun was still out! Thank goodness Parker & Sons was available to help in this emergency! Highly recommend. read more

Parker & Sons - Newly installed, much more durable and reliable piping, joints and valve. - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

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TLDR-This company will not appropriately respect your time, they will lie to you about what needs to be fixed on your house, and then they will blame it on you for misunderstanding. If you need a reliable company, find one that puts actual parts on their quotes because they are not commission based AND will respect your time. (I have been told this company doesn't put the parts on their quotes so the customer can't look them up and see if it's a fair quote or not.) Detailed Review: Parker and Sons messed up on scheduling two out of three of my appointments. Meaning in the three interactions that I've had with them, two of them have not been scheduled appropriately & my time was wasted. Everyone's time is valuable. So if you value your time & people showing up when they say they will (whether you get a confirmation from the company or not), I wouldn't schedule with them. On top of that, they lied to me about a part in my HVAC system needing to be replaced. I chose to sign up for their $15 a month service contract which entitles me to free inspections of my HVAC unit. When I finally made time for this, they lied to me about something needing to be replaced. (I confirmed this with a separate technician, who is a former athlete of mine, so I trust him implicitly.) When I called to cancel my service contract with Parker and Sons, the MAN whom I spoke to tried to blame me for not understanding the email I was sent. (He also started reading aloud to me what the fucking email said. How condescending is that?!) How can I misunderstand a PDF called "System Restoration & Enhance.."? The PDF literally tells me that a portion of my system is broken and it will cost me $314 to fix. (Please see the attached PDF.) I also told them that maybe they should require the owner to be present at the time of service so that there's no misunderstandings. But again, I didn't misunderstand anything and they lied to me about my system, needing to be fixed. Overall, Parker and sons has already taken up too much of my valuable time & money, and I have zero interest in letting that continue, or allowing it to happen to other people. read more

I made an appointment with these guys, first time I've ever used them. They called said they were 45 minutes out and 1 hour later someone else called and said he's 1-1/2 out.. i already waited an hour for someone else I thought would have already been here with no follow up that he got rerouted. I canceled the service. Tucson is full of electricians they lost the business. Then I see here all the appointment complaints just like mine. It's too bad, cause I was also going to hire them for my ac service if this call worked out. But such is life. Hopefully if you do use them you have a better experience but that was mine. In transparency, they were still well within the agreed 4 hour window originally stated. But, schedule games get you fired before you even start. My time is more valuable and with every credit card in the world I can get someone else who understands that. read more

Parker and Sons is the first company we had come out when we decided to upgrade our old ac unit. The salesman was very kind, but took several hours explaining everything we could ever wish (or not) to know about ac units. It was several hours before he even looked at our unit, and I eventually had to ask him to leave so I could feed my kids. He offered to sit in his truck so we could "talk it over" and I had to dismiss him and tell him we'd call them back. The quote was outrageous, and we went with someone else. read more

They really practice what they preach! I'm a proud Parker & Sons Phoenix customer - they've never sent someone who was inexperienced, lazy or unfriendly. And I've noticed how all their employees actually LOVE their job and they seem to respect the company. My family purchased an older home with plenty of quirks. Parker & Sons has helped with plenty our Plumbing and Electrical needs. First, I'd like to thank Curtis for helping solve my home's horrid electrical situation. He helped diagnose some very strange DIY electrical work. We decided to run new wire throughout the entire house, swapped all outlets and switches and installed an updated power box on the side of the house. This was during the Phoenix summer, with no power or AC. He was professional, knowledgeable and friendly throughout everything. I will forever remember his hard work and kindness. Second, I'd like to thank Jake and Ian who have been so very helpful with our plumbing issues. Jake came to our house for an emergency call and worked with us until midnight until we had clear lines. He was friendly, patient, and worked in the RAIN and dark of night to identify our problem. Ian showed the next morning ready to scope our lines and create a plan of action. It was a rare downpour in Phoenix, but that didn't stop them. Between Jake and Ian, I feel like we have our own personal team of experts making our home better. Ian said that our emergency was THEIR emergency. I loved that. I've never met a team that seemed so ready to help. In a world that certainly feels like everyone is cutting corners or only looking after themselves - these 3 technicians were a breath of relief. I would recommend Parker & Sons Phoenix to anyone who wants to cut through the muck and get their problems solved. If you want support with credible tradesmen who show pride and accountability, this is the place. read more

They are not the same company we used to rely on. They have become money hungry and are constantly evangelizing us to schedule more money. They lie on the phone. When I scheduled the final appointment, the lady kept me on the phone for 45 minutes trying to schedible all kinds of repairs. She said that since we were members, they would flush our water heater for free. But when the guy came he demanded fifty bucks. They have become deceptive, dishonest and not to be trusted or believed. read more

I had Parker & Sons put solar panels on my roof January 2025. September 2025 I was given Permission to Operate by the electric company. They didn't work. I called Parker & Sons to ask why. They sounded like they were going to get them working. I felt like nobody I talked to knew what was going on, but they were going to take care of me. Every time I called, they didn't know anything about why, but they were going to talk to managers or supervisors and were going to get back to me. Basically telling me what I wanted to hear but not following up. It's nearing the end of May 2026 and guess what? THEY STILL AREN'T WORKING. Electric bills are high, still trying to pay off the panels and also high interest rates on the loan to get them. They always sound like they are sorry for what I'm going through and are going to help. But hopefully someday, somebody at Parker & Sons might actually follow up and find out why I have something they sold me, that is very expensive, that I have yet to benefit from. I left a message Monday May 18 to call me back. Thursday I realized they weren't. I called them. Was told, "Sorry. I'll talk to managers and we will get back to you today". They called back Friday and told me they'd be out that day between 4 and 6. Got a call 5:50 to say, "Sorry, we had an emergency and will have to reschedule". "What emergency?" I asked. "Oh, no. I meant he had to help somebody else," was their reply. Think twice before hiring this company if you want solar. Side note - the reviews on their site. I tried to look at them. All 5 stars. How can you get 40 5-star reviews everyday? I tried to see any negative ones to judge positives and negatives but couldn't find any. read more

Today's service to repair a fan they installed a few months ago was very positive. While this business has previously up-charged me for services, today's service call was a very good experience. Their tech, Ivan is very knowledgeable and a great individual to work with. Today's cost was very reasonable and fair. read more

My experience with Parker & Sons in Tucson was extremely disappointing and frankly alarming. They were hired for an above the roof electrical conduit installation. For just about $3000, the quality of the work was unacceptable. The conduit penetration flashing on the roof they installed was the worst I've ever seen, amateurish, and obviously rushed (attached photos). Also, some of the cover plates on the conduit pull-elbows were even left loose. It's hard to believe this passed any kind of visual inspection by the technician. A neighbor had initially pointed out how bad of a job it was because they were able to see it from their house. Even worse, the hot AC wire inside the circuit breaker panel was visibly stripped and torn as it was pulled into the conduit. I had to temporarily wrap it in electrical tape myself to prevent any kind of short or arcing. This isn't just shoddy workmanship, it's a serious safety hazard that shows a complete lack of attention to detail or care for electrical/fire safety. On top of all that, the crew left trash and bits scattered around the property and even up on the roof. Discarded materials, bits of wire, tape, and other debris were simply left behind for me to deal with. I called Parker & Sons again to have someone look at the work (under warranty). They had a different technician come out to look at it again. The new technician agreed with my concerns and assured me they'd do everything they could to fix the conduit flashing on the roof and repair or replace the damaged wires, and they would notify a supervisor. I haven't heard back in two weeks now... The overall craftsmanship was far below acceptable standards and customer service is sub-par. Again, for close to $3000, I expected professional work from a company with their reputation, but what I got was careless, messy, and potentially dangerous. I absolutely would not recommend Parker & Sons to anyone for electrical related services. read more

Parker & Sons - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

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Worst service ever! The salesman made a mistake in the measuring of my new split unit on a Friday. Had to wait to late Monday for them to install the right way unit, even though I was told it would be earlier. Installers failed to measure the appropriate size air filter. Said they would provide a years worth once they are ordered. Called back and nothing in the notes. Supposed to get a refund for the smaller unit and hasn't been provided past 31 days. read more

I think the mafia would have charged less. We had them install a shower valve in an already demoed shower with a valve we provided and we were charged $1349!!!!! This company is NOT a mom and pop company owned locally. It's owned by a private equity firm. Beware! Called this number "Kaitlin B" provided and NO ONE knows who she is. Run from this company! Do not do business with them. read more

After our heat went out and our regular HVAC guy was out for the weekend, I contacted Parker and Sons to take a look. After an $80 diagnostic, P&S told us we would need a brand new HVAC system (our was only 6 years old), and we may even need to enlarge our air intake in the ceiling of our living room. Cost? Oh, ONLY ~$10,000+! We decided to "tough out" having no heat over the weekend to get a second opinion from our regular, independent HVAC guy. Our regular HVAC guy came Monday, cleaned some coils and replaced the filter and did a few other minor maintenance things and it again works fine. AND, he didn't even charge us for the little bit of work he did. I would advise EVERYONE to NEVER go to Parker and Sons. Never, ever, ever. read more

The level of incompetence they displayed is unreal. They sent a tech out to assess a leak we had on our roof from the swamp cooler and this idiot cut a hole in the ceiling and left with all the insulation falling out! Didn't bother to seal it or anything after his mistake! So today I call to speak with someone and again with the incompetence! Apparently they fired Henry the tech, Rene the supervisor can't read and no one is coming back to seal the hole. What a joke of a company. Also, Kaitlin don't bother responding with your fake concern. I own a property management company and will no longer be using your "business". Edit: They fixed the ceiling and Henry is no longer with business therefore I corrected the Stars given to reflect the help and care they showed after the fact. read more

Parker & Sons - Insulation falling out all over bathroom. - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

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WARNING! WARNING! WARNING! Parker & Sons has ripped my 80 year old mom off for years! Not only that, but after they came out and replaced her water softener and messed with the water lines under her kitchen sink, her kitchen, sewing room and bathroom all flooded (while she was in the hospital) causing major damage. All the bottom cupboards in her kitchen, along with baseboards, had to be replaced! The carpet in her sewing room had to be replaced and additional repairs in the bathroom. After having them back out to fix the plumbing problem that they caused the first time, the line is still leaking! Don't trust them the first time, then you won't have to rebuild your house when their work fails! read more

I had the BEST experience with Parker & Sons yesterday. They sent technician Jamos to help me. I was replacing my home's switches with smart ones so I can be a control freak and turn on and off lights from my phone, which like most other modern humans, I'm staring at 24/7 anyway! He showed up in a flash! They had given me an early appointment, which I really appreciated because it felt urgent to me. I had wires hanging out of the wall. I have cats. Cats and live wires hanging out of the wall feels to me like an urgent situation. Watts happening! He said when he arrived. Just kidding, that's my electric joke. Ha! In truth, he was really quite friendly and professional. He asked me to describe the problem, which I did, and then he got to work. He showed me what I had done wrong, and encouraged me to try again, if I need to swap a switch in the future. I was happy to pay their reasonable bill for the well done job. Besides, they have to charge you, they're electricians! Ha! Get it? Charge you... I'm so grateful Jamos and Parker&Sons saved the day! read more

We hired Parker and Sons to install a new air conditioner unit as well as a tankless water heater back in August of 2024. We went with this company because one of the managers was close with our general contractor (who we trusted). To make a long story short, this project cost us nearly $40,000. We were told specifically that this company was admittedly more expensive because they provided "better service." This was not our experience. During this project we had 2 workers at our home installing the air conditioner, which involved using a crane to get a new air conditioner to our roof. The two workers were completely exhausted by the end of the day and said that this was definitely a job for more than two guys. This install was done on 10/22/24. We were told there would be someone out to adjust for airflow, but we did not hear from anyone. Then, on 11/3/24 there was a rainstorm in Tucson and the air conditioner duct began massively leaking into our dining room. I sent a video and tried to connect with someone at Parker and Son's - I was told to contact the "Installation Manager" (not one of the two guys working to install the unit). I called him and let him know about the leak and he said he would get out there that same night. He called me back an hour later and said he could not come but he would be there first thing in the morning. He did not show up the next morning. Two weeks went by and I finally met the "Installation Manager." The installation manager provided us with inconsistent information regarding our AC unit, airflow, and repairing the damages caused by Parker and Son's. He would set appointments and then cancel. He would have technicians come out and not communicate with them about what needed to be done. We had a technician who came out several times and on one occasion inexplicably blocked off airflow to an entire room. Overall this was a very frustrating experience and I would not recommend this company - they overcharge and it is like pulling teeth to get them to complete the job. Finally, on 3/6/25 they came out to complete the work. $40,000 later, the arduous job of getting a new air conditioner and water heater installed is complete - nearly 5 months after the initial install. read more

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I scheduled an emergency appointment with Parker and Sons today and was given a service window of 10 AM to 2 PM. I waited the entire 4 hours with zero communication. At 2:50 PM, I called to ask for an update and was told the technician was "at lunch right now" and that I was "up next." After waiting all day during what was supposed to be an emergency visit, that response was unacceptable. I immediately canceled the appointment. This company completely dropped the ball on a basic service commitment. No calls. No updates. No accountability. Just excuses after the fact. If you ever have a plumbing emergency, do not rely on Parker and Sons. They do not respect your time, they do not communicate, and they clearly prioritize other things over customers who are waiting on urgent service. I will never do business with them again. read more

If Yelp allowed zero or negative stars, Parker & Sons would deserve negative ten. Their technician came out under the pretense of quoting a water softener installation in our brand new home that already had a proper loop installed. He refused to give even a ballpark price over the phone -- classic bait-and-switch tactic. Once he showed up, he immediately started with the scare tactics: "Good thing you have that loop, otherwise this could cost up to $15,000!" Then he hit me with a ridiculous $6,600 quote. He also trashed the galvanized piping on our tankless water heater, claiming it should've been black iron -- even though the entire setup had already passed county inspection, the gas company, the builder, AND an independent inspector. Total nonsense. The very next day I called a regular independent plumber. He installed a top-of-the-line water softener from Home Depot for just $1,050 -- everything included. Same house, same loop, no drama, no lies. This company is running a straight-up rip-off operation with high-pressure scare tactics. They won't even quote a rough price on the phone because they know their numbers are insane. Who actually falls for this crap? Do yourself a favor and stay far away from Parker & Sons. Get real quotes from honest local plumbers instead. Never using them again. read more

People were courteous but they quoted me $2000 to rebuild the inside of my running toilet tank and tub handle replacement. Please I'm old but not that dumb. Son in law did it all in a couple of hours today and less than $50 in parts. read more

Be careful w Parker and Sons. Their prices are ridiculous. I was quoted for $650 to replace two water valves that connect the wash machine. Went w another business; $150 read more

For years my family has been worried about our incredibly outdated electrical box that was the original one from 1973 and after enduring increasingly troubling issues, it came to a head one Sunday when an alarming pungent smell was coming from the electrical box with power going off in parts of the house. A technician from Parker & Sons made an emergency call within an hour and quickly engaged TEP it was that dire. (it was determined that we were within a quarter of an inch of having bald wire start a house fire, the burn line was visible on the metal box) We felt confident to hire this company to upgrade our box due to their prompt attention and for ensuring our safety that night by getting TEP involved. The technicians, Darren Whaples and Scott, were incredibly professional and made our home feel safe again! We now have a beautiful, electrical box with double the power. with copper grounding as well. They performed this daunting job during extreme heat and would leave the area pristinely clean. Also we appreciate that we can easily reach Darren with texts, it puts our minds at rest knowing he will respond to any of our concerns. Darren and Scott were very kind and thanks to them, we love going outside and gazing at the safe, fancy box! We also subscribed to the Parker 'family' program that includes several other services - a technician, Donald Kennedy, came and drained our water heater that was overdo for that and took a look at some plumbing issues. He was amazing too. Our family is VERY grateful for all the hard work and for restoring our peace of mind! read more

Parker & Sons - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

We have been using Parker & Sons for years to maintain our HVAC, plumbing and electrical services. Jayden was at our home yesterday and he recommended having the blower fan blades cleaned, explained the reasons why, and was very friendly and knowledgeable in explaining the differences in a standard furnace/ac unit and mini splits that he has installed many times. Highly recommend Parker & Sons. Their technicians are experts in HVAC, plumbing and electrical. read more

Had to replace a capacitor for a 3-year old AC roof unit. Same day service, which was nice, but charged me $350. Seems a little steep for 20 minutes work and a $40 - 50 part. No itemized receipt provided, I was not given notice prior to work being started, and was being up sold on several additional services. I was just kind of left with the feeling of being taken. read more

Routine Annual Maintenance on HVAC. We had an appointment confirmed two days ahead. The window was 8-10 am on 6/30/2026. They were going to call when on their way. I never got a call they never showed up. They get mad when they cant upsell you. They wanted me to get solar panels . I said no thanks, They blew off my appointment. read more

Exhaust fan was fixed and new switch installed the next day. We signed on to their customer saving plan which helped to save a lot of money.

They sent a tech who was supposed to have two parts... he only had one, so we needed to reschedule. This new appt was scheduled for 8-10 a.m. They told me they would try to get here as close to 8 as possible to fix their error... it's after 10 and no tech. They've ruined 2 days for me. They must be having significant staffing problems. Look for a more stable competitor read more

2nd time this year that I set up an appointment, wait weeks to have them come out, then less than 24hrs before my appt they make up the excuse that too many emergencies have come up and they need to reschedule. You have people working 24hrs a day, 365 days a year you say. If you have appointments that are booked, figure out how to make it to the appointments that were set up. Right now the weather is cold but not so cold it is an emergency for people., I think this is a scam by parker and sons so they can try to make more money off people for repairs and new units instead of the maintenance/winter start ups. I will be going with another company from now on. read more

I am part of a family member program with Parker and sons and I am very disgusted with the way this people take advantage of wath you would call old ladies that don't know mutch anything about electricity, here it goes a braker that costs 20.00 dollars with them cost me 300.00 dollars plus 1000.00 to replace a hose to the pool pump,to find out at the end that the motor is bad and of course that is stuff that they don't do,if this is how you treat the people that are part of this do called family deal,l don't want to be part of this anymore. From a very disappointed customer. read more

I input a project in Yelp for a unit not cooling. Parker and Sons was the only company that called quickly said they could come out same day between 2-6pm. The request was at 12:30 so thats good I think. Joseph called and showed up when he said he would. He listened to my concerns and asked questions to understand my experience. He quickly and efficiently diagnosed the problem and got my unit up and running in no time at all. The final invoice includes all detailed photos of major parts and the pressures of the system while in operation. Very nice! All this at a fair price. read more

I'd seen their ads on Kgun. One of my neighbour's had them out to fix their a/c. I was low on freon. I had a leak somewhere. It took Chris awhile, but he found the leak. My 12 year old indoor coils were leaking. :-{ So I am awaiting an estimate for repair. Chris was thorough and kind, and explained things in a way I understand. I was very happy with the service and professionalism Chris displayed. Bravo! read more

This review will be all about the technician named Peter. I need to preface this with a universal acknowledgment that HVAC companies are not the type to typically attract glowing reviews. Most folks are calling under irritable circumstances (understandably) resulting in short triggers and high expectations/demands. We had our central a/c unit stop delivering cold air (fan worked). This has happened twice before over the years and (fortunately) it's always been the capacitor that failed. Our rooftop unit is pushing 12 years old but should still have good life remaining. Pete was sent by Parker & Sons and arrived on time. He was polite and conscientious of our modest home. He spent a good 1/2 hour examining things and reporting back to us (filter was good; coils appeared decent and not frozen (like another time); etc.). He found two problems. The (original) thermostat had glitched and that would likely recur. He also found that one of the two (didn't realize there were two!) capacitors had been replaced incorrectly - one with a different power rating of 45 mF where ours required a 35 mF unit (this errant replacement was done under the previous owner). Both capacitors were functioning but his recommendation was to replace the 45 mF capacitor as well as the thermostat. Each repair was between $300-400. A name-brand thermostat is between $50-$80 at any big box store and install can be done in less than 30 minutes by most folks following simple online videos. A capacitor runs about the same price and with labor the average out-the-door repair cost is $200 (see Forbes; Bob VIlla; etc.) but can be as much as $350. I've replaced a couple of capacitors in my lifetime but with the precarious rooftop location of ours and the voltages in play, we opted to have the pros tackle this capacitor replacement. Pete was gracious about understanding that we would likely opt to DIY the thermostat replacement but we booked Parker/Pete to install the correct capacitor. Two weeks later (our request, not their delay), he was again on time and respectful, replacing the wrongly-installed capacitor. We liked the many before/after-photos (which most companies do now) because that enables us to be sure they are actually troubleshooting our unit and also enables us to compare the photos to past/technician's photos. Thanks to Yelp/Google/etc, transparency regarding repairs and honesty regarding pricing has become THE most important quality for any repair company nowadays and can sink/swim them overnight. Pete says he has been with Parker for 15 years. Here's to another 15 years bud! read more

Parker and Sons did the right thing for me to correct any issues. They were very fair to me and nice to work with read more

Parker & Sons - Parker and Sons - Sweet Sensations Ice Cream A+ - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

The crew(Hiram, Ruben & Angelo) got to our house around 11:00 and we're done and unit running by 3:30. They were very nice and showed us how everything worked. We are very satisfied and will call Parker & Sons if we ever need any help in the future. read more

Parker & Sons - New furnace/air conditioning unit. - Heating & Air Conditioning/HVAC Near Me - Tucson, Arizona

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