Went here for eyes check up and to get a pair of glasses. Staffs were nice and helpful. The star is dr. Hansson. He was very nice, friendly, and thorough in explaining what he was checking on. He also patiently answered our questions. Will definitely come back again for the next check up. read more

First time here, the service was great. Staff is friendly and very nice. Also, just received a handwrtitten thank you note in the mail. Great place to go for your eye needs! read more

I've been going to eye doctors since i was 6 years old and i can honestly say that Dr. Britt is the BEST eye doctor I've ever had, seriously. I've been coming to Alameda Eyes for 5 years now and it's always a pleasure. He's patient, thorough, friendly and caring. He makes you feel like he's truly interested in helping you with your eye issues without being pushy. The staff is always friendly and accommodating. I definitely recommend Alameda Eyes and Dr. Britt, you wont be sorry!! read more

I'd give them 10 stars if I could!! My 7yo son hurt his eye on Saturday. Our pediatrician's office was closed so we were on our way to the ED but called Alameda Eyes on the way over and they said they could take a look at him first. The staff in front and Dr. Hansson were all AMAZING! They were kind, compassionate, quick and so great with my tearful son. We were in and out with top notch care in under an hour, and Dr. Hansson's follow up has been incredible. So grateful to you all...thank you!! read more

Booked an eye exam and had a great experience with Dr. Hansson and his staff - everyone was friendly and professional.

I recommend Dr. Hansen highly for his routine care/exams as well as for his care during eye emergencies as I had recently. I experienced a flashing light and sharp increase in floaters in my right eye on a Sunday evening about a month ago. I was very concerned and called Alameda Eyes. It was after hours but there was a phone number for contact. I left a voicemail and text, and was very relieved to get a phone call from Dr. Hansen within a few minutes. He listened to me, advised me to go to emergency if it got worse and have them call him, otherwise come in for an exam on Monday morning. Even though his office is normally closed on a Monday, he said he would see me, examined my eye and scheduled me for a follow up a month later. He ran extensive tests both that day as well at the follow up visit to ensure no torn retina as well as to check for any glaucoma issues. He reviewed all the results with me, and listened to all my questions and concerns. Dr. Hansen's ongoing care is excellent, but his after-hours response as well as fitting me in on his day off is exceptional! Dr. Hansen cares about his patients, and is diligent and thorough. He gives me comfort that he is doing all he can for my eye care. I can't recommend him highly enough!! read more

Over the last couple of years I have purchased four pairs of glasses from Alameda Eyes, and I have to say that I have been really happy with my purchases and eye exams. The ladies in the front are always a pleasure to deal with, and give great advice about frame choices. Dr. Britt is friendly, funny, and very thorough, and I feel like my eyes are in great hands (so to speak). And parking in the back lot is quite reasonably and I can almost always find a spot. A great Alameda business that I would recommend very highly! read more

I love Alameda eyes! Dr. Hansson, Chris and the entire staff are friendly, professional and NICE! They spent a ton of time with me helping find the perfect pair of glasses and I couldn't be happier. I like them so much I sent my mom in when she needed her prescription tuned up :) read more

Glasses I purchased at Alameda Eyes subsequently had issues with the protective coating (UV, scratch) beginning to come off. Inquired what could be done and was told only thing was to have the coating completely removed. Sent to lab...when the glasses came back they were ruined. A thin white film covered the entire lens, making viewing thru them impossible. I complained to the woman behind the counter, who informed me I still had to pay - $40. I left annoyed, then returned and asked to speak to the owner. He was suddenly unavailable. Left name, number and polite request that he contact me to resolve the issue. No call. Wrote letter via web site, again asking that Dr. Britt to contact me to resolve issue. No call, no nothing. I have no use for stores that will not stand behind their work...or in this case even attempt to discuss and resolve an issue. I can not recommend this shop and am specifically disgusted with Dr. Britt for not having the stones to call a customer who has a complaint. I am not a screamer or a malcontent, but this is flat wrong. -- John Cunningham read more

Dr. Hansson is the best Optometrist I have ever had. Quick and professional. 5 stars.

I have VSP. I had my eye exam done over at Marina Village but I did not find any glasses that I liked there. Went on the VSP website and wrote down some other local VSP providers in Alameda so I could use my insurance. Pearle and those other big places don't accept VSP. I checked out 3 other VSP providers before finally going to Alameda Eyes... I'm young and I wanted some cool designer frames and I was really disappointed at the poor selection at those other spots. Finally, I got to Alameda Eyes - which I had a hunch would have a better selection since they are on Park. I was right! There selection was the best I've seen in town and their set up is nice and snazzy... Maria helped me. She was awesome and patient with my pickiness. She gave me her honest opinion and knew immediately if a pair didn't fit my head right. I trusted her opinion since she was more my age and she could tell me what was stylish. I ended up getting some cute ass Gucci plastic frames. When I went back for an adjustment, she even remembered my name! Great selection, great service! Best place to get glasses in Alameda! read more

My partner and I have both been to see Dr. Britt and have been very satisfied with his professional eye exams. Two years ago we both got new glasses and didn't have any problems. HOWEVER, two months ago we both went for eye exams and purchased new glasses. The optometry lab that Dr. Britt is now using has poor quality, poor service and is the slowest I have ever seen at filling vision prescriptions . I had to return my glasses three times and still could not see with the glasses. Each time the lens were worse than before. I finally gave up and requested that my original lens be put back in the frames and I was given a partial refund. Even Chris, the office manager made comments to us that other patients have complained about the poor lab service and Chris further stated that "we are not at all happy with the lab either". I have no idea why Dr. Britt continues to use such a poor quality lab when multiple patients complain about the poor service. My partner is still waiting to receive his new glasses and it has been over two weeks! I am sorry to say that due to the poor service and time lag for the lab to process optometry prescriptions, Dr. Britt has lost two patients. read more

Very very disappointed in the service , treatment, and quality of the eyewear I received there. Took them 3 months and two try's and the glasses I received we're still not right. Then they told me the garuntee was 90 days from when I ordered them not from when I received them . And the manager rudely refused to make it right leaving me with a 1200.00 pair of glasses I still couldn't see out of. Had my eyes rechecked at kaiser not only was the prescription wrong twice the lab didn't even get there prescription accurate. VSP couldn't understand how they could leave me hanging like that and authorized a new pair of lenses for me . Obviously I went elsewhere . Never again ALAMEDA EYES read more

Just visited Dr. Hansson for the first time today. What a lovely office experience! Great diverse women running the front office who were very knowledgeable in terms of insurance requirements and options. Dr. Hansson is lovely! Very professional and helpful with my optometry needs. He gave me a very thorough exam and recommended options for me based on his expertise. Busy practice but great support in the front office to pick frames and sunglasses, too! Great choices and options for frames and lenses. I am thrilled to have a new optometry doctor who is professional, caring, and took the time to listen to me. Will definitely support this office and refer my friends. read more

This is simply the best eye doctor I've ever had. I hadn't been able to wear contacts for 2 years, but Dr. Britt was very persistant in getting to the root of my problem and figuring out a solution. Can I wear contacts all day and all night like when I was 16? No. But I can wear them for one or the other which is a lot better than before. I was really impressed with how much he cared about finding a solution for me. read more

Bad experience after bad experience though this last one takes the cake! I call and make an appointment to have my eyes checked for new contact lenses they get me one rather quick. I go in pay and even talk slightly about contacts with the ladies behind the counter. Go get my eyes checked talked to the eye doc even about contacts. I leave a few days go by when I receive my check from work and call back to order some contacts, they say I need to have my eyes checked for contacts, I asked well isnt that what I just was there for? They said no... But it was, it most certainly was and it was brought up even several times. Now I need another appt to wear some damn contacts and now I am out cause they took 3 days to get back to me after I already had ordered them & that infact I cannot order them. They are very eager to help so eager that they give you the wrong information, answer your question and forget to even have the point of your question involved. I can go on. Long story short. Never fucking going back :) read more

I have been a very satisfied patient of Alameda Eyes for years and, this month, had my annual vision exam with the new optometrist, Dr. Hansson. As my level of satisfaction with Alameda Eyes has consistently been high, to my surprise, my exam exceeded my already high expectations. Dr. Hansson was extremely personable, professional, and informative. He made me feel like I was his only patient and addressed my questions/concerns in a most caring and detailed manner. Moreover, his staff is welcoming, efficient, and clearly concerned with meeting the needs of their patients. I am so grateful to Chris Arnold, the Office Manager, who patiently assisted with my selection of glass frames. She has such a great sense of style and help me to find the most complimentary frames. Family and friends have unanimously concurred that they were a very stylish selection. Be sure to ask for Chris!!! All in all, I would recommend Alameda Eyes to everyone. If I could give them more than five stars, I definitely would! read more

I'm a fussy, cranky, contact lens wearer, and Dr. Britt has fine tuned my eyes & lenses, and patiently counseled me for years. I drive all the way from Santa Rosa to Alameda for this. I had tried several local Santa Rosa Optometrists who just didn't measure up, so this trip is always worth it. Great sunglasses and frames provider, too. read more

My 6 year old daughter and I both wear glasses and we love Alameda Eyes. Dr. Britt is very good and thorough, but it's the office staff in both locations that really shine. We usually have my daughter's glasses adjusted almost monthly (she's 6 years old and very active). Alameda Eyes is always accommodating -- they fix the nose pads, adjust the frames, clean the glasses in this nifty machine, etc. It's a pleasure dealing with them. I also like their wide selection of frames and sunglasses. Their frames for kids are nice, too. The staff will give you an honest opinion about how you look and they are very patient while you make a decision. I highly recommend Alameda Eyes. read more

I had a very pleasant experience with both the exam and selecting a pair of glasses. All staff were very helpful and friendly. I felt like everything in my exam was communicated really clearly so that I understood each step and it's purpose. read more

Read reviews before going there and much of what I read was true. Nasty attitudes, pompous, unfriendly, and generally cold. Would not spend a dime of my hard earned money here. Immediately went to another Optometrist and was treated quite well and made a purchase. read more

I have a wonky complex prescription (progressive lenses, I see you there waiting in my future!) as well as a weird decision tree of when I wear contacts and when I wear glasses. Dr. Hansson worked through it with me SO PATIENTLY and gave me excellent advice as to my options. Plus the office staff were wonderful when I had to cycle through some lens options that didn't work, PLUS they really helped me maximize my insurance coverage. Great doctor, great staff, great office. I wouldn't go anywhere else. read more

The office is efficient and organized. I was able to make an appointment easily and was told exactly what to bring in a reminder phone call. Dr. Hansson is very capable and personable. My eyes are in good hands with this doctor's office. read more

I have been a patient here for years and love it! It is very high tech, the Doctor is very thorough. I think they have one of the best selections of frames to choose from. The staff has been so helpful finding frames for me and my tiny face. They have made every effort to get the perfect frames for me. I am so appreciative and would recommend them to everyone! read more

Dr. Britt is a great doctor! I went to Kaiser Optometry in the past and they gave me a really messed up prescription, but Dr. Britt's eye glass and contact prescription were on the dot. The staff there is very personable as well and he made a lot of accommodations to fit me in and work with my schedule and circumstances so I could get a much needed eye appointment. Definitely recommend Alameda Eyes Optometry! read more

Nice people. Parking not easy. Be prepared to ask a lot of questions. They do not tend to offer solutions vs. assuming all is OK. Could offer more options for frames. read more

An excellent doctor with an excellent staff. If you need an exam, glasses or contacts I would recommend Dr Britt.

I have been a customer for more than 10 years now and have always received stellar service. On the rare occasion where a mistake was made Alameda Eyes went out of their way to fix it. I would not hesitate to recommend them to anyone. read more

A client for several years at two locations. Excellent eye care and exceptional, talented and friendly staff.

The first time I came to this office I was greeted by Chris, the office manager who greeted me with a big beautiful smile and welcomed me to the office, she was kind and very professional and she found me the perfect frame for my face from an awesome selection of frames. Then I had the pleasure of meeting Dr. Hansson, who was also very professional and very kind, he gave me a very thorough eye exam, I left feeling very confident that I was treated well and would recommend Alameda Eyes to all my family and friends! Thank You Dr. Hansson and Staff!!! Cherie T. read more

My husband, daughter, and I have been going to Alameda Eyes Optometry and seeing Dr. Hansson for several years. The Staff (Maria and Co.) and Office Manager Chris are very welcoming and friendly and always willing to answer all our questions and needs whenever we come in. They are efficient and know the various Insurance carriers, cost and benefits. Dr. Hansson truly has great bedside manners, has a great sense of humor and puts us at ease. He is very knowledgeable and always professional with us. He is able to answer any questions related to the exam and makes it easy to understand in layman's terms. He also uses the latest technology during his exam and is very thorough. On my recent exam, he took pictures of my eyes and showed me a tiny cataract formation in the peripheral of my right eye and explained the details and comforted me not to lose sleep over it since it will be many years before actually having to correct it. Alameda Eyes Optometry has a great selection and latest styles of glasses, sunglasses, and lens! They are always helpful with helping me decide on my glasses since I usually have a difficult time deciding on them. They have convenient parking in the rear public parking lot. Never a long wait. If you are looking for an Eye doctor and efficient office in Alameda, I would highly recommend choosing them! :) read more