I rented a spacious 1 br apartment in Maxwell Park from Myerhoff & Associates. I snagged it during…read morethe pandemic, and the price was well below market value. The property was safe, had laundry facilities, and management was always attentive with maintenance requests. I outgrew that apartment, but would happily rent from them again. Shame I couldn't find a listing that matched my needs in my new move!

My partner and I lived in a Myerhoff & Associates unit for just over 6 years. In that time, the…read morewhole team has been responsive, respectful and courteous. Maintenance requests were taken seriously and remedied quickly. We really loved our unit and would rent from them again if we didn't leave the country.

Fabulous experience with Jose!! A man who knows real estate and knows how to sell property quickly…read moreand for top dollar. I would highly recommend his services to anyone, especially if in Alameda.

CZ does not care about their tenants. On 8/13 I had reached out in regards to the sprinklers going…read moreoff for 5+ hours a day for weeks. My water bill was $100 more than normal so I asked them to see if the sprinklers were connected to my unit. I have had to ask for an update 4 times because a tech was never sent out to confirm if the sprinklers are connected to my unit. I then contacted Jose (the owner) if he had time to talk about the issue. He simply responded "what is your address" to which I provided and then got no response. After, I received another email saying they have not been able to have a tech confirm or not. Today I get a call from a plumber asking when they can come out. The plumber let me know that they were contacted about the issue only this morning. Jose doesn't have any customer service skills and it baffles me that he does not care about his tenants enough to try to resolve their issues or talk to them in a way that shows he cares. I was not greeted with a hi or sorry about the issue not being resolved or anything. They clearly have not tried to schedule plumbers to come out until I reached out to Jose. Long story short, don't work with CZ unless you want issues consistently unresolved and love being ghosted by "professionals". Not even the owner responds to issues when CC'd on emails and never calls back when requested. They are unbelievably unprofessional and unreliable. Update: Jose responds more to bad yelp reviews than he does to tenants trying to get issues resolved. The response from CZ came a month after issue was brought up and they barely scheduled a plumber to come out after I had to follow up multiple times.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

Utilized this rental agency before back in 2008 when I moved from Florida to California. Staff was…read moregreat then. Attempted to use them again in February and March 2016, and although there were no listings that met my criteria, I felt that the staff could have been more friendlier and more courteous. They may be pushy to complete a rental application, so that you may pay their fee. But don't feel the pressure to do this folks, until you physically view a place that meets your criteria. You do have a couple of options on Alameda, if you choose to search through a rental agency. Do your homework.

After reading through all of the reviews of having "cleaning" deducted from security deposit, I'm…read moregoing through the same thing. They are charging for cleaning that they are responsible for after I lived there for almost 51/2 years. I took photos and videos showing everything was cleaned BEYOND the standard of normal wear & tear, which I sent to them after I saw the deductions from security deposit. They are actually responsible for ALL cleaning and wear & tear after 5 years, according the California tenant laws. They have some weird obsession with the blinds - so they can charge you for cleaning them - again, way past the 3 years the tenant is responsible for blinds. After asking for the receipts on what they charged me for, they sent one in the mail from Bubble Magic, which didn't even match what they deducted from my security deposit. I've asked for proof showing that the blinds needed cleaning, and one month later, still no proof. I finally get an email from Joe Snell, the property manager, saying he will send me the photos showing the dirty blinds to me once he has them, and insists I'm responsible for the cleaning. So, I got charged for cleaning the blinds, but you don't have the photos yet showing that they needed cleaning?!! After all this run a around from them, I've filed a claim against them in small claims court, I'm just waiting for the court date to be set. I'm tired of agencies like this one skimming off of peoples' security deposits, no matter what you do to meet the standards set by law. I think they are pocketing a lot of money illegally and getting away with it because they assume most people won't bother to hold them accountable. No more! They need to be called out and held accountable for what they are doing.

Oak Tree took over the property management of the apartment complex I was living at in El Cerrito…read moreand, bless their hearts, made a feeble attempt at trying to improve the disaster that the previous property management company, BG Asset Management, left behind. For the love of all that is holy, please steer clear of renting any units on Central Avenue in El Cerrito!!! Between the mold in the walls, an active and years old cockroach infestation, three out of four broken washing machines at any given time and the rats that like to just hang out in the courtyard and the parking garage, it is just not worth it! After a repair job on the roof was performed by Oak Tree's maintenance crew when they took over earlier this year, the cockroach problems managed to get worse. Don't let the fancy paint jobs or $500.00 off the first month's rent fool you about Oak Tree's Central Avenue available units. All the paint and deals can't fix a property in need of a full building fumigation and mold remediation. Skip on by Oak Tree...

I don't usually write long reviews, but my experience here deserves some context.Throughout my time…read morein the building, I sent multiple maintenance requests about the door buzzer -- a basic safety issue -- and never received a real resolution. Each follow-up felt like shouting into the void while hoping someone might eventually care. By the time I moved out, nothing had changed... except suddenly I was being billed for problems I had already reported, complete with screenshots and timestamps. It's a bold move to ignore essential repairs and then turn around and charge the tenant for them. If you're thinking about living here, just know that the building itself is fine if you're okay with a little black mold -- it's the management that makes everyday life feel like an exercise in patience. Document everything, expect delays, and don't rely on the buzzer to work when you actually need it.

An excellent company to work with. Yvonne Elkins and her associate Nancy are the nicest ladies to…read morework with when looking for a place to live in Alameda, which is not the easiest thing to do. I have worked with two other property management companies, who will remain nameless, but working with Dragonfly completely changed my view of property managers and owners in Alameda. Yvonne and Nancy are professional, on top of it, and easy to work with. It is such a local, cozy feel compared to the larger companies. I recommend Dragonfly to anyone for renting or buying.

Yvonne is amazing. She responds quickly and keeps your interests at heart. If you need any of the…read moreservices she offers, I would highly recommend her. You will be taken good care of.

Drysdale has been the bane of my renting existence. When they took over their predecessor, Harbor…read moreBay Realty, little did I know how much my life as a renter would change. Prior to Drysdale, I rented through Harbor Bay Realty, and prior to them, Gallagher and Lindsey. No problems with either outfit. Then Drysdale came along and everything took a turn for the worse. It has been one thing after another, and I could write a 'War and Peace' review about this company, but instead I'll just summarize the most serious issues I've had with them over the years, including the latest and current ordeal I'm going through. Some years ago, a nutcase menace of a neighbor zeroed in on me, and started breaking into my mailbox and stealing my mail. When I reported the criminal harassment to Drysdale, they did exactly nothing, despite the fact that stealing mail is a federal crime, and an obvious violation of a lease. Drysdale told me to go to the police (their go-to response to virtually any tenant complaint), but would not permit me to collect the evidence necessary for an arrest and prosecution, and would not do so themselves either. The individual who was doing this still lives on the property. Next up, they lent the keys to my apartment to a plumbing outfit, and never got them back. I only found out about this six months later when I locked myself out of my apartment and went to Drysdale for a copy of my keys, and they didn't have them. Keeping keys secure is a fundamental and sacred responsibility of any property manager. Before this incident, I did not have a doorbell camera, and there were several times when I came home and things seemed out of place. Who knows if someone entered my home without my knowledge during that time. I never received an apology for this serious security breach from Drysdale, and ended up changing my locks at my own expense for my safety. And now on to present day. My neighbor in the unit directly above me started using a noise machine of some kind that produces a strong vibration that permeates my unit, especially my bedroom. The vibrational sound and frequency is incredibly bothersome. It has induced severe headaches for myself and my partner, and wakes us up immediately when she turns it on in the morning. Attempting to communicate with the neighbor respectfully about the issue has only resulted in her doubling down, and spitefully starting the machine earlier and earlier in the morning, then stonewalling me and refusing to communicate further about the issue. She starts the machine, then leaves for the day, leaving the machine running all day even though she is not at home. I complained to Drysdale, and despite multiple requests for their help, via email, calls, and an office visit, they have done nothing to resolve the problem. This is a serious quality of life issue that has resulted in me avoiding being in my own home as much as possible. The apartment I have been a model tenant in and have paid rent on for the past 15 years is now basically unusable to me, and a source of immense stress and discomfort, instead of the peaceful refuge home is supposed to be. There has been no follow-up, nor follow-through from Drysdale, and the noise assault continues every day. If you're looking for a rental, for your own health, safety, and well-being, try your best to avoid renting through this outfit. And if you're a property owner, please use somebody else for your property management needs, you will save yourself and your tenants a lot of grief.

Well this place is winning in the race to the bottom of property management firms. Seriously, 2nd…read moreplace is way out there. As a prospective tenant my experience was a mess and now for the last x years I get to see first hand just how bad they are when you rent a property under their management, or should I say unmanagement. I don't even know where to begin. Ok, we'll start out simple. Lights, need to have lights in stairwells and walkways. When they are completely out 24/7 finally someone comes out and fixes it so they come on. Problem is they don't know AM from PM so the lights are on during the day and off at night. Still an issue. Eventually they figure it out. Next let's talk about neighbors that don't respect your space. In this case my partner's upstairs neighbor has passed out in her tub twice smoking the ganja and overflowed her tub with the resulting water coming through the ceiling into my partner's bathroom and bedroom. Hey but Drysdale is all good with that. What's a little jacked up ceiling peeling off and a jacked up floor. Moving on to the drumming. We are having a nice dinner and at 7:30 the drum session starts right above us. Sometimes like Japanese Taiko, other times just a staff pounding on the foor with an irregular beat. And Drysdale could care less. New neighbor new crime. Stealing mail. Not once but multiple times. Again Drysdale could care less. Onto the most recent disregard for tenant's rights to live in a place free of noise and disrespect. Back to miss upstairs starting a noise machine at a low frequency first thing in the morning and leaving it on all day. And she leaves all day while leaving it running. After multiple attempts to reason with her, nothing. And guess what, after multiple complaints to Drysdale, nothing from them also. It was intolerable. Call the cops and they take a page from Drysdale's playbook and do nothing also. So among other tactics, an email goes out to the Better Business Bureau regarding above issues. Buckle up folks. Drysdale's response is that the mail was stolen by an ex husband livng in the building and they discussed it with him. Well, she has never been married, so no ex husband. Who the hell did they talk to? They won't say because they lied to the Better Business Bureau and didn't talk to anyone. As for the noise, Drysdale said it was a fan running but never checked it out. Just took the nightmare neighbor's word for it. Also, miss upstairs told Drysdale she would stop running the noise machine at the end of the week and that never happened. Noise machine still on. She knows how annoying it is so doesn't run it when her next door neighbor is home, but when the neighbor is away, runs it constantly ovet my partner's unit. As for Drysdale, they just don't care and hope all problems will just go away in time and leave the tenants to their own devices good or bad. Good tenants suffer while bad, annoying, obnoxious, potentially dangerous tenants are allowed to get away with anything they want with zero consequences. Please for your own safety and well-being rent from some other outfit.

From a tenant perspective, the staff is friendly but lacks even in very BASIC things like…read morecommunication, follow-up reporting, maintenance coordination, general professional accountability, etc. you name it. I can't imagine why any landlord would want to use their generic services unless it is cost-related and that's all they can afford. Good luck if you have to work with them. A word of advice: Set your expectations low and try to avoid needing them in the first place - it helps.

No stars they are no help when there is an issue with biased board members at an HOA. They have…read moreno responsibility at all and do not work for the actual people that own the condominiums in their organization. They don't listen to actual reason. Awful customer service... Those that own condominiums Beware !!! Their employees have no recourse to help the actual condominium owners.

1 star When i Used…read morePrime I've been extremely disappointed with this property management company and would not recommend them to anyone considering hiring one. Communication has been the biggest issue. Getting a response to emails or calls routinely takes days, and often I've had to follow up two or three times before getting any reply at all. Important updates about my property -- repair schedules, tenant issues, inspection results -- are rarely communicated proactively. I typically find out about problems only after they've escalated, and I'm left chasing basic information that should be provided as a matter of course. On top of that, the fees charged for repairs have been consistently inflated. Invoices come through with little to no itemization, making it impossible to tell whether the labor and materials charged actually reflect the work done. When I've asked for breakdowns or quotes before work is authorized, I've either been ignored or given vague justifications after the fact. More than once, charges for simple repairs have come in well above what comparable local contractors would charge for the same job. Between the lack of communication and the repair markups, I've lost confidence that this company is managing my property in my best interest. If you're evaluating a property manager, I'd urge you to ask upfront about how repair costs are itemized and approved, and to get a clear commitment on response times before signing anything. I have since moved on and work with another Management company a more professionally run company.

Decided to go with PPG to manage a small property for parents. Big mistake. If you want to be…read morehands off, you shouldn't be with this company as they will find ways to use their in house repair men "fix" things. They also charge the owners if a tenant no shows their repair call. Like most recent homeowner reviews, I dealt with the same issues. The final straw was when they quoted me $7k for a repair that was only 3k as I was familiar with the work/industry. Huge up charge and fake billing items. After giving them their 60 days termination notice, they snuck their repair crew in to do "sewer cleaning." In 2024, the property collected 24k in rent but had 4.3k in fees and charges. If you are a landlord, find someone else.

SLUMLORD. Would give zero stars if possible…read more From the moment I moved into that apartment I realized I was in a slumlord situation. When I arrived on January 19th there was no working heat and it was in the 40s at night. I was provided with a very small space heater by the "property manager" (that term feels like a big stretch) and I was absolutely freezing all night. The only reason I didn't go to a hotel was because I had just driven for 5 days straight and was literally too exhausted. Additionally, the apartment was ABSOLUTELY FILTHY (I have photos to back this up). The apartment was vacant for months so it is unclear how they did not have time to check the heat or do a basic cleaning. When I complained, Pedram gave me a credit of like $70 for both those issues which is wild as a cleaning service and a hotel stay would easily total $500. Pathetic. I knew I was in for some bullsh*t based on this. From this point on, every time something broke or needed to be fixed, and there were a lot of things that were broken UPON MOVE IN (again, this place was empty and could have been repaired beforehand), Pedram ignored my service requests in the app and my emails. I fixed things with my own time and energy and had to hound him to be reimbursed for the supplies. The whole point of renting is so that I don't have to fix things. I literally had to have a friend fix my leaking kitchen sink because the person who "fixed" it initially didn't actually fix it and Pedram would not respond to my emails at all. I begged him for help. In addition to my actual unit being terrible, the general condition of the property was abhorrent. Overgrown weeds and bushes, filthy walkways that haven't been power washed in years, garbage all over the alley where the bins are, etc. It looked totally ghetto and therefore, people treated it as such. Also, we were told with literally ZERO advanced warning that we would lose access to the washer/dryer for at least a month due to the construction project taking place in the back parking lot (earthquake retrofitting). So then I had to start taking my clothes to a laundromat which is hard to do as a professional working 50+ hr weeks. Additionally, Pedram told us we had to park our cars on the street for this project despite the workers only being there during business hours. There was no reason we had to park on the street at night, other than his negligence with regard to understanding the actual scope of the construction project. My car and several others suffered vandalism/damage due to being on the street. It was completely unnecessary, but he would have known that if he ever stepped foot onto that property or put even the smallest amount of effort into managing it. I finally had to threaten him with legal action to be allowed to break the lease, as I could not continue living in that hell hole. He will not return my security deposit and states he kept it as the lease break fee, which is of course illegal under California state law. So not only did I lose my 2k deposit, I have to pay 1k to fix my car and I paid another 1k for moving expenses. Still very seriously considering taking him to small claims court. I had a completely horrific experience at this place and I have no idea who would write a positive review. I spoke to numerous other residents who all had similar experiences and were completely frustrated and fed up. Pedram, you take advantage of people and you know it. Absolutely disgusting behavior. You ought to be ashamed of yourself. You can say I'm disgruntled about the deposit or whatever you need to, to make yourself feel better, but we both know the truth.

Terrible property managers. They rarely respond to service requests and if they do, it is after…read morerepeated calls and service requests. Their voicemail box is always full. If you are a landlord, do not use them because your tenants' maintenance needs will not be addressed, and then they will do their best to fix things on their own, which usually isn't a good idea.