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    Alameda West Lagoon HOA

    4.0 (1 review)

    Services - Alameda West Lagoon HOA

    Property management

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    3 years ago

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    Ukiyo Property Management - We manage rental properties in the Grand Lake area of Oakland.

    Ukiyo Property Management

    (60 reviews)

    Uptown

    My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

    We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

    Gallagher and Lindsey Property Management

    Gallagher and Lindsey Property Management

    (142 reviews)

    I liked the housing as an affordable rate, but you tour by YOU having to come get keys then drive…read moreto unit then drive back, and THEN give you application where it is stated there could be fees and it's complicated so just felt turned off. Got my hopes up and it was a whole hour driving back and forth. Not cool. I thought that's their job as property management? Plus I found out a tenant hadn't gotten their fridge fixed for 5 months, that's messed up. Affordable housing does not mean you are allowed to neglect people.

    I moved out. Wow, was that awful. There were exactly two notes from the office after I put in my…read morenotice. The first acknowledged it saying the would send the necessary paperwork. The second was a notice of initial inspection with a day and time posted a week before my last day in the unit. I hustled and wound up paying someone to do a move out cleaning for me. My dude did an amazing job. The inspector told me there was nothing wrong, except that the blinds needed to be cleaned. After 3 plus years in the place and a $300 cleaning, you're going to ding me for the blinds? Do you know what they looked like when I moved in?! I do, and I know they look better on move out than they did on move in. They returned my deposit less $150 for cleaning the blinds and $140 for other cleaning, with no details about what was cleaned on day 21, exactly as required by law. I decided that fighting over $290 with these mf'ers was not worth my peace. 2 weeks later, they send me a receipt for a $250 cleaning completed AFTER they returned the deposit. Like, what? Do you think I'm gonna pay you after you deducted a fee already. AND I left the place spotless. I do not know if they are liars, thieves, or grossly incompetent. Ultimately, they aren't as bad as City Apartments. But then, City Apartments was sued out of existence. I feel like G&L won't absolutely screw you over, but they will do the barest possible minimum effort and charge absolutely maximum they can get away with while staying under the radar. Why isn't the bar higher?

    Oak Tree Property Group - Renovante units

    Oak Tree Property Group

    (28 reviews)

    I just recently signed a lease with Oak Tree Property Group. From the very simple application…read moreprocess, the apartment tour, to the timely correspondence in between, I cannot recommend Oak Tree Property Group enough. I was recommended by a friend who also found her rental through Oak tree. I'm so glad I listened to her...I have adhd and an ESA animal, applications for apartments always feel daunting. I worked with Nay from start to finish. He made everything very simple, communicated expectations very clearly, and helped me find the most perfect apartment for me and my pup Molly. Thank you so much Nay and everyone at Oak Tree Property Group!

    Oak Tree took over the property management of the apartment complex I was living at in El Cerrito…read moreand, bless their hearts, made a feeble attempt at trying to improve the disaster that the previous property management company, BG Asset Management, left behind. For the love of all that is holy, please steer clear of renting any units on Central Avenue in El Cerrito!!! Between the mold in the walls, an active and years old cockroach infestation, three out of four broken washing machines at any given time and the rats that like to just hang out in the courtyard and the parking garage, it is just not worth it! After a repair job on the roof was performed by Oak Tree's maintenance crew when they took over earlier this year, the cockroach problems managed to get worse. Don't let the fancy paint jobs or $500.00 off the first month's rent fool you about Oak Tree's Central Avenue available units. All the paint and deals can't fix a property in need of a full building fumigation and mold remediation. Skip on by Oak Tree...

    Drysdale Property Management - What in "The People Under the Stairs" is going on here?

    Drysdale Property Management

    (55 reviews)

    Warning to future renters:…read more Don't bank on your appointment actually happening. I showed up for my scheduled viewing and was completely stood up. No communication beforehand or after and no one answered the office line. They send 4 automated texts to confirm you will show up just for them to no-show. Beyond disappointing.

    Well this place is winning in the race to the bottom of property management firms. Seriously, 2nd…read moreplace is way out there. As a prospective tenant my experience was a mess and now for the last x years I get to see first hand just how bad they are when you rent a property under their management, or should I say unmanagement. I don't even know where to begin. Ok, we'll start out simple. Lights, need to have lights in stairwells and walkways. When they are completely out 24/7 finally someone comes out and fixes it so they come on. Problem is they don't know AM from PM so the lights are on during the day and off at night. Still an issue. Eventually they figure it out. Next let's talk about neighbors that don't respect your space. In this case my partner's upstairs neighbor has passed out in her tub twice smoking the ganja and overflowed her tub with the resulting water coming through the ceiling into my partner's bathroom and bedroom. Hey but Drysdale is all good with that. What's a little jacked up ceiling peeling off and a jacked up floor. Moving on to the drumming. We are having a nice dinner and at 7:30 the drum session starts right above us. Sometimes like Japanese Taiko, other times just a staff pounding on the foor with an irregular beat. And Drysdale could care less. New neighbor new crime. Stealing mail. Not once but multiple times. Again Drysdale could care less. Onto the most recent disregard for tenant's rights to live in a place free of noise and disrespect. Back to miss upstairs starting a noise machine at a low frequency first thing in the morning and leaving it on all day. And she leaves all day while leaving it running. After multiple attempts to reason with her, nothing. And guess what, after multiple complaints to Drysdale, nothing from them also. It was intolerable. Call the cops and they take a page from Drysdale's playbook and do nothing also. So among other tactics, an email goes out to the Better Business Bureau regarding above issues. Buckle up folks. Drysdale's response is that the mail was stolen by an ex husband livng in the building and they discussed it with him. Well, she has never been married, so no ex husband. Who the hell did they talk to? They won't say because they lied to the Better Business Bureau and didn't talk to anyone. As for the noise, Drysdale said it was a fan running but never checked it out. Just took the nightmare neighbor's word for it. Also, miss upstairs told Drysdale she would stop running the noise machine at the end of the week and that never happened. Noise machine still on. She knows how annoying it is so doesn't run it when her next door neighbor is home, but when the neighbor is away, runs it constantly ovet my partner's unit. As for Drysdale, they just don't care and hope all problems will just go away in time and leave the tenants to their own devices good or bad. Good tenants suffer while bad, annoying, obnoxious, potentially dangerous tenants are allowed to get away with anything they want with zero consequences. Please for your own safety and well-being rent from some other outfit.

    Alameda West Lagoon HOA - propertymgmt - Updated June 2026

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