I liked the housing as an affordable rate, but you tour by YOU having to come get keys then drive to unit then drive back, and THEN give you application where it is stated there could be fees and it's complicated so just felt turned off. Got my hopes up and it was a whole hour driving back and forth. Not cool. I thought that's their job as property management? Plus I found out a tenant hadn't gotten their fridge fixed for 5 months, that's messed up. Affordable housing does not mean you are allowed to neglect people. read more

Gallagher and Lindsey Property Management - Bait and switch! - Property Management Near Me - Alameda, California

I moved out. Wow, was that awful. There were exactly two notes from the office after I put in my notice. The first acknowledged it saying the would send the necessary paperwork. The second was a notice of initial inspection with a day and time posted a week before my last day in the unit. I hustled and wound up paying someone to do a move out cleaning for me. My dude did an amazing job. The inspector told me there was nothing wrong, except that the blinds needed to be cleaned. After 3 plus years in the place and a $300 cleaning, you're going to ding me for the blinds? Do you know what they looked like when I moved in?! I do, and I know they look better on move out than they did on move in. They returned my deposit less $150 for cleaning the blinds and $140 for other cleaning, with no details about what was cleaned on day 21, exactly as required by law. I decided that fighting over $290 with these mf'ers was not worth my peace. 2 weeks later, they send me a receipt for a $250 cleaning completed AFTER they returned the deposit. Like, what? Do you think I'm gonna pay you after you deducted a fee already. AND I left the place spotless. I do not know if they are liars, thieves, or grossly incompetent. Ultimately, they aren't as bad as City Apartments. But then, City Apartments was sued out of existence. I feel like G&L won't absolutely screw you over, but they will do the barest possible minimum effort and charge absolutely maximum they can get away with while staying under the radar. Why isn't the bar higher? read more

Gallagher and Lindsey Property Management - Indicates level of interest on maintenance. - Property Management Near Me - Alameda, California

They are just trying to make money via Venmo After I send the money no one helps with the application. read more

Poor service. Have tried to work with management company regarding one of their tenants and they honestly are the most frustrating, incompetent humans. read more

While looking for a new rental unit, we viewed several of their properties and was alarmed at what would be considered maintenance by the state of the units. Maybe they were just listing owner ran only but that was not that case. If they were the "good" units, I'm down right terrified of what one of there less savory units would look like. Oh and shout out to the old lady at the office whom decided I was not married to my Wife and the feel was like "I'm going to leave, from another generation, alone" but that was not a selling point either ‍ read more

This company has my home listed for rent on Craig's list. It is not for rent. They are charging people for applications and credit checks. They even have open house listings for today. People have been coming to my house to see a home that isn't for rent. read more

If there was such thing as ZERO stars, I would put zero stars. I work somewhere where they own the property. They never answers their phone and never get back to us. They are rude and obviously do not care about their tentants. They suck. I'm happy that they don't own the property where I live LOL. read more

It's now 6 mos. on since this apt. building was switched to G&L for property management. We were all shocked and perplexed when our electricity bill payments were returned to us (or our bank) with absolutely NO explanation. Years ago, the owners of the property arranged for an out of state company, called "Yes" to do the electric billing. None of us were informed of this before signing a lease and it was not IN the lease. So, to suddenly have the electric bills returned was very unsettling. Turns out, G&L wants us to pay via their online site, RentCafe, which they also want us to use to pay our rent. Guess what, that coercion is not allowed under CA State laws. Ha! I have continued paying both of these items via my online bank account, and advised my neighbors to do the same. The frick'n nerve of these people. With regard to maintenance, the laundry room floor is FILTHY and has been for months, which is patently against State housing laws. We were told a new resident mgr. had been hired (after months of waiting) but that person is apparently invisible and maybe deaf (no offense to the deaf community). She certainly doesn't respond to the manager's office door buzzer and the window on the office door has been covered over completely. Vampire maybe? Just joking but it IS weird. From my neighbor's account, the not-yet-visible res. manager is snappy and made it clear that she is "all business" and cordiality (and apparently courtesy) be damned. Our once-lush and lovely entrance way foliage was recently hacked back within an inch of its life. It looks terribly bare now, and even the lovely, old trees at the back have been uprooted. Slash and burn indeed. Gives off an nice prison-like vibe now. One of my neighbors tells us he went by the G&L office on Webster and was summarily ORDERED OFF THE PREMISES. He's not a person of color so at least we know it wasn't racism. He's a tall, blonde, good-looking Veteran who has lived here for years. None of us can comprehend this awful lack of courtesy. These people are way, way off the tracks. Another neighbor said the head of this incompetent outfit, Mr. Snell, told him not to call the police, implying not to do so under any circumstances. Yah, good luck with that, buddy. You might want to refresh yourself on the U.S. Constitution, State and local laws. read more

They will take out a big chunk out of your deposit no matter how much you clean. And if you have a pet deposit, just say goodbye to it as it will be used for "fumigation"- you will not see that receipt. Also, if you leave baking soda in the refrigerator as a courtesy, even though it is deep cleaned, that will incur you $250. Carpet cleaning - due to traffic even if due to normal wear and tear, will be taken out. Here's a sample of what they will take out of your security deposit when you move out. Just lower your expectations of what you will get back. They will use your security deposit to maintain the apartment. You're welcome. read more

Gallagher and Lindsey Property Management - Property Management Near Me - Alameda, California

I wish I had read the reviews before renting from this company. I could pick any of them from the last few years and say wow, that's exactly what happened to us. The biggest one being - They will take money from your security deposit and never give you the receipt for any of the work done. We moved into an apartment that was completely disgusting. Not only was there a massive ant infestation, but also urine on the toilet seat, mold in the washing machine, cob webs everywhere, dirt and grime in the shower and behind the fridge. They said just to put it all on the apartment condition form and we wouldn't need to worry about our security deposit. We spent an entire day cleaning before moving out and in the end were still charged a cleaning fee for "dirty window sills". When we pressed back saying the apartment was dirty when we moved in (as stated on the Apartment Condition form we filled out upon move in), Joseph Snell said it was cleaned to their standards. So I've included a few photos taken when we moved in to show what they consider clean. read more

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These folks kinda suck professionally, they just aren't that attentive. They have like 1500 units in Alameda, so don't expect much from them. Service is fair to poor. They did replace our very old dryer when asked to, but raised the rent nearly every year. And the first time the dryer was installed there was a gas leak... we could smell it. The roof leaked when it rained, they would say it was fixed, but leave the water damaged drywall. Then it would leak again... In all fairness, they're nice, and I'm sure fine people... but as a business I would set expectations pretty low. read more

They are horrible here! My very first moment with them was my move in date and I drove 10 hours down here and they "forgot" I was moving in today and had left the office early. I had to wait for MEL to finish her dinner and come to let me into the house three hours later that was not clean btw. The whole time I live here they raise the rent and refuse all phone calls. Call maintenance, no answer. The front desk? No answer. Robs personal phone? No answer. I called rob and left a message 12 times last month and he has never responded. If you go in person there is an old lady who's whole job is to pretend to be stupid. She tells you she can't do anything and you have to call rob who of course never answered. Wanna know what trash day is? She can't tell you. Why the rent was raised? She can't tell you. When rob will call you back? Can't tell you. Want to know what parking space was assigned to you? She can't tell you. Just a shitty place to be stuck with. Look at the reviews and avoid them like the plague. read more

Crap awful. Don't rent from here. All they do is ignore your maintenance requests and increase the rent every single month. I get home today and a random car is full on blocking my parking spot in the parking garage I pay money for every month. I call the police non emergency line and they tell me I need to call the property managers because it's private property. So I call and call and call and no one even answers. It is three PM on a working day!!!!!!!! Truly I cannot grasp why a business would not be answering the phone right now. I call the emergency line and the lady on the phone 8/23/24 at 3 PM cannot help me at all. No one answers the main phone, no one answers the maintenance phone, and this woman who doesn't know how to do anything, least of all her job, tells me she can't help me because it's not an emergency according to her standards and starts trying to lecture me on my manners. The car owner finally comes out and IT IS THE PROPERTY MANAGER. THE SAME ONE WHO RECEIVED MY CALL AND WOULD NOT HELP ME. How you become a property manager without learning to park a car is beyond me! How you answer my call and refuse to help me when it is your car blocking my parking spot is beyond me! Absolutely insane. read more

Gallagher and Lindsey Property Management - Property Management Near Me - Alameda, California

I'm thankful for the short 2 years I had with Gallagher & Lindsey, as they helped place a decent roof over my head. What I'm NOT thankful for, is how they absolutely do NOTHING to help you when it comes to the mistakes of their individual property managers at each site. Eric was my property go-to person when I needed help for simple things such as changing out a bulb that was too high for me to reach, etc. He was nice enough, but one night in particular I was dropped off by a friend after my pet of 10 years had passed away in my arms that afternoon. The next morning, Eric had my car towed out of the parking lot the very next morning, for simply being two spaces out of place. I had a friend temporarily park in my space the night before; instead of double checking my license plate on file, they simply had my vehicle towed without looking at their records to verify my lic. plate. Mind you I was paying roughly $15 a month for this spider infested parking spot. They REFUSED to refund or compensate me for the $275 impound fee that I had to pay to take my car out of a sketchy part of Oakland. It's clear that this team is very experienced at fighthing off their hard working clients. Greedy Gallagher is the name of their game. In terms of quality, over half their properties are falling apart because they don't have the money to spend on outside & inside housekeeping. read more

Besides being located in a historic building on Webster Street, there's not much about this company that is desirable. First, they do not allow any virtual tours after 3 years of the pandemic. You think being a little bit of flexible, they don't even allow people with a good credit or financial recommendations to tour virtually. Instead, you have to visit the office to take a key out which is not feasible or accessible to everybody currently. Secondly, they're not responsive and very cold as well. Several folks we have called have not been responsive and not super friendly. Also, it seems a lot of their properties and manager and not tip top shape. Definitely recommend other rental companies although that great to begin with. read more

They will steal money from you at the end of your lease. After you move out of one of their units they will automatically hire professional carpet cleaners and painters to clean and paint, then stick you with the bill. It doesn't matter how clean or how little wear and tear there is, and they won't even call out any specific reason for the extra work during the final walk through. They just do it to prep the unit for the next tenant, then deduct the bill from your security deposit to offload the costs of being a landlord onto the tenants. This is illegal, but unless you feel like taking them to small claims court, they will just steal the money from your security deposit. To be 100% clear, the landlord is responsible for "normal wear and tear" on the unit. The security deposit is meant to cover excess damage. Taking cleaning fees out of your security deposit is a predatory practice, especially when the unit is returned in excellent condition. Shame on Gallagher and Lindsey for taking advantage of people. read more

I have been monitoring rental properties in the Alameda area for several weeks so unfortunately I have become very familiar with this company, their employees, and their website. I come from a family of realtors so I know the deal. The whole point of being a property management company is to link tenants and landlords together, and to be available to each party to answer questions, streamline the processes, etc. Their office was messy, the female employee at the front desk is rude, they don't answer the phone, don't return your calls, and they don't update their website when a property is no longer available. I would say they are a very poor property management company and sadly the landlords/owners ha probably have no idea. read more

Rent at your own risk. After 6 years of living here, the landlord and property management company tried to pass off routine maintenance costs to me. Really poor communication and often no one responds to emails or inquiries. In the past they have also done a poor flooring job and tried to force myself and other neighbors to vacate our apartments for a few days, while only offering $250 and not guaranteeing that our property and valuables would be kept safe. read more

I've lived in my apartment maybe half a year now. No issues whatever. Very responsive onsite manager and my random inquiries are even answered my the main office within the same day. Idk why so many people have poor reviews. I've lived many places within the last 5 years... Probably 6 or 7 places I move a lot, yes I know. None have been awful, but I know what to look for. I think this place is fine. No issues. Clean move in. Fast and easy. I'm pretty certain excellent credit helps tremendously. I'm African American for those who are saying they are racist. So far so good for me. read more

Heads up for all interested in renting with these fools. If rent is cheap, you get what you pay for obviously. There is no great deal. When we moved into our 4 bedroom spot in Alameda it came with rodents and roaches. We had no idea that all came with the rental agreement! And I'm pretty sure the heating systems and pipes are gross and very old. It has been over 7 years that we have been renting here and there are major repairs that have been long overdue to be repaired and fixed. We dont have a dishwasher but our neighbor has one which doesnt make sense. As tenants we feel the discrimination, and we felt it today on our visit to the office. The ridiculously rude staff on webster street are terrible. They looked at us like idiots when we came by to speak with the repair person - Jeanine. Jeanine has been helpful since I met her in person when she inspected how miserable the place we live in is inhabitable. One repair is yet to be completed but its something over nothing. We just cant believe GALLAGHER & LINDSEY & STAFF have been avoiding our calls and not providing us with basic needs in an appropriate and legally timely manner. Matters are becoming worse, and I understand they are busy with other calls but I cant believe how little attention we get when needed help with repairs and upgrading our stove. We paid out of pocket for our stove. We paid out of pocket for our shower heads and paid out of pocket for our door locks for privacy and main door lock because it was old. Roaches are gone because we figured that part out. Rodents are still crawling in the roof all through out the day and night. Dont even ask us about the heater. We dont know nor have we tried to turn it on. Its disgusting. The opening in our kitchen and laundry closet room hasn't been completely repaired and thats what only has been worked on thus far since I met with Jeanine 2 months ago. It is covered with wood but still not complete. It only prevents the rodents from coming through that opening. She is better than the person who was in her seat before. We are outraged and have been documenting every piece and story we have shared with these people. Not much progress and effort to make their tenants happy and satisfied. And to be honest I dont enjoy speaking negativley about my landlord. This is just the honest truth. There's more but dont rent from them if you want a reliable/dependable and accountable landlord. This company will get into some major trouble because they dont follow-up as they should. So just document everything everyone! read more

Gallagher and Lindsey Property Management - This is how they "fix" a problem. Inside there are rats eating through mold. It stinks. Kitchen sink disgusting! - Property Management Near Me - Alameda, California

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I am struggling on what to rate these guys, really this should be right in the middle at 2.5. They wouldn't even entertain negotiating my rent throughout COVID, so I moved as rents were decreasing dramatically in Oakland. I had a look at my old place and it is renting for $400 less than what I was paying, and still not filled, 5 months later. Maybe they regret that decision, but I doubt it. Basically, these guys have so many units, they care little, if at all, about the individual tenants. Don't expect customer service, negotiations, or any sort of human element when renting from them. If you know this going in, you can play by the rules, stick with knowing your lease and treat them as a corporation, and you will be good. For example, I followed the directions for the move out procedures to a T, and got almost the entirety of my deposit back. read more

0 Stars, boycott at all costs. There should be a limit on how much property one company can own in a single city, These guys own so much of our fair city and are, from what I can tell, just greedy. G&L should be forced to care for the properties they already own before buying any new ones in the future. read more

Gallagher and Lindsey Property Management - Gallagher And Lindsey - Property Management Near Me - Alameda, California

Melanie Snell has no idea what costumer service is. She is extremely rude, I strongly advise to stay away from this company at all costs. These people are scammers, charging un refundable credit checks that are way more that the average. read more

I stopped in after seeing an apartment for rent online. I was told no one had viewed the location yet so I put an application in the same day and was also told it would only take 1 day for my credit report to come back. I submitted all my income verification and even asked my landlord to respond that day to help speed the process up. I have a 750 credit score and excellent rental history. I was patiently waiting but after a week of no response I finally called the agent Melanie and was told the apartment went to someone else. That's fine. But the lack of communication and follow up is incredibly lazy and unprofessional. Also she claimed the landlord "picked" someone else. Transparency would of been helpful if this was being decided on some selective scale instead of a first come first basis like most rental agencies. Instead of Melanie doing her job and communicating with potential clients she got very rude with me when I called her out on her lack of basic professionalism. If you're looking for an apartment in alameda I'd advise another agency. read more

Run. Don't walk. Run. There are other reputable property management companies in Alameda that you can feel good about doing business with. These folks are in the business of collecting rent for landlords. Unanswered phone calls. Outright lies to cover their incompetence. Blatant disregard for Alameda's rental laws. The immediately preceding statement is not my opinion, it is a fact. I invite anyone from G&L and/or their legal representative to dispute it. Run. Don't walk. You can't say you weren't warned. read more

Please beware... By far, Gallagher & Lindsey is the worst Slum Lords and Management company in the Bay Area! Melanie Snell (Repair Manager) does not know the meaning of customer service. Rude is an understatement. The property is falling apart and in need of pest control but all they care about is getting the rent and raising the rent. Looked around at a few of their other locations and they all look the same....Trashed. The way they manage property is sure to catch them a law suit! read more

Gallagher and Lindsey Property Management - Property Management Near Me - Alameda, California

Prior to owning I had rented a couple of apartments through Gallagher and Lindsey Rentals. It was not a smooth relationship. Maintenance issues were ignored or minimized and it was terribly difficult getting my security deposit properly refunded. Years later, as I reflect on my time renting from them I question whether it was bad as I remember or was my mind simply on other more difficult life situations I was facing. And then I saw a comment from Suzanne Lindsey, one of the owners and business namesakes on Alameda's representative Rob Bonta's Facebook page where he posted about the housing crisis. No matter how you feel about the Bay Area and/or Alameda housing crisis, I find her words simply deflating, appalling and representative of the health and attitude of Gallagher and Lindsey Rentals. If you can, you should rent through a different property management company. I did have better experiences through OMM and Harbor Bay. Rep. Rob Bonta's post: This week, my colleagues and I must take action! The ability of middle and low-income people to secure affordable shelter, a basic human need and right, has been moving further out of reach. Read more... http://bit.ly/2wOouVL Suzanne Lindseys comment: Is shelter a right? Tell that to the founders. I disagree. Look up rights under our constitution. I am in no way indicating people do not want a roof over their heads, but a right? Those of us who have struggled and worked through recessions, know sacrifice. read more

Gallagher and Lindsey Property Management - Appalling commentary from a housing provider on a State Representative's Facebook page. Consider renting elsewhere. - Property Management Near Me - Alameda, California

I am struggling to say anything good about Gallagher and Lindsey and I fail miserably. I was living in a property that they "manage". At one time, I had easy pluming issue and I called them for help. Unfortunately, they couldn't tell me when they would come and fix my pluming problem. "We'll be there sometime next week" was not the answer that I was hoping for. Will Gallagher and Lindsey be OK if I tell them I will pay my rent sometime after the 1st of the month? Gallagher and Lindsey is the biggest property management in Alameda. They just demonstrate that bigger doesn't necessarily mean better. read more

If you see an online listing for rent --- be sure you know it's legit. Deal with a property manager. Better be safe than sorry. There are so many scammers hijacking listings for sale and then advertising them for rent to vulnerable people who wire their payments to the scammers only to find out the units they just "rented" aren't for rent after all. So goodbye, deposit and first month's rent. Not only do people lose money, they have also provided personal information. As such, potential renters shouldn't begrudge a property management company -- Gallagher and Lindsey and others --- if they prequalify the potential renters and charge a fee to do the credit check. It's a small price for peace of mind. First, the renters are assured they're dealing with legitimate companies with legitimate rentals. Better to pay the fee for the credit check, than to be scammed out of thousands of dollars. Second, the sellers are assured that the rental agency is going to show the property to legitimate renters and not thieves and scumbags From a landlord's point of view.... The three times that I rented out the lower half of my duplex, I turned to Gallagher and Lindsey to handle the applications. They're the subject matter experts and I trusted them. I have been very fortunate to have absolutely the best renters. I will place my faith and trust in Barbara Henry and her manager Lisa Fowler....any time. Also, when it comes to repairs..... whenever I needed repairs/replacement done, Gallagher and Lindsey always had someone who can do the job right away. We have to understand that tradespeople work on appointments too, and if there's an emergency, they have to move some repairs to accommodate another that is of a higher priority. But unless the tenants call attention to these repairs, neither the sellers nor the property managers will know about them. And we've seen where some tenants didn't care enough to say anything, but let the damage to the property get worse before calling. read more

Many years ago, G&L managed my mother's building. She has since passed away, but I wont forget the time they sent prospective tenants to a unit with keys, and no accompanying agent. We fired them at that time. Had great sucess with Harbor Bay Rentals after that. I have had recent dealings with Joe Snell and found him unpleasant to deal with. He insisted on emails "to document" everything instead of having any 'discussion' to reach a solution. I would not want him managing my property--and I hope to have no future dealings with him or his company. read more

Right now, the Gallagher and Lindsey team is going above and beyond to help tenants deal with COVID, no rent increases and lots of repairs and upgrades being done. My primary contact is Jeannine, she coordinates repairs and is always prompt and kind, she is genuinely invested in her work to make sure this 1940's building maintain its beauty and is in top shape. Their subcontractors also show outstanding professionalism, always on time maintaining strict COVID-19 strict protocols while performing their work. These are few of the reasons why they manage most of commercials and residential properties in Alameda, they get it. read more

I used to live in one of their properties for almost 3 years. Some of their receptionists were always grumpy and not friendly. Not sure why they work there. When I left they deducted stuff from my deposits without providing explanations/receipts. I sent them emails and yet waiting for a REPLY!!! Dear Gallagher & Lindsey rentals, You cant just deduct items from deposits without providing explanations and receipts! read more

Where do I start? Let me see...Crooks. business must be bad for this little hole in the wall establishment because they're basically willing to say whatever they have to just to get what the $40 application fee out of you. I'm ashamed to admit I was dumb enough to believe they were legitimate. Is it me or does anyone get the impression that there are a lot of people out there who have absolutely no problem being dishonest or disgusting for chump change but I digress. Let's start with their office. It's a dingy dark hole in the wall office near Webster street in Alameda. Let me clarify that I have absolutely nothing against Alameda but it was bad enough driving through that dark dirty tunnel to get there. I'm very displeased to report that their office was much darker and dusty. It's the kind of place you walk right by without ever noticing at all for years. The door is always locked, and the lady running the place who literally swapped emails with my wife for several weeks only to screw us out of a $40 application fee. I suppose that's her angle and it's clever I admit. You see, nobody in their right mind would expect anyone to put so much time and energy into scamming someone out of 40 miserable dollars so they assume she's legitimate. After all she's got an office. If you have any experience house hunting in the bay area you should know that there are some desperate folks out there willing to say anything just to get you to pay the application fee. So she made me leave my credit card to barrow the keyes to view the unit. After viewing it we said we wanted it. She told us to get some documentation together which we did the next day along with venmoing her the application fee, and when we called the next day, no response. We checked online to find the unit was rented. She said the fee was refundable if we didn't get the unit however no response. Apparently Melanie Snell the boss doesn't usually get into work into well after 1 pm usually and never answers her phone. Now I know why. Disgusting poor excuse for a business. Avoid at all costs. She will lie in writing to you with no respect for the law whatsoever. Its laughable that someone is able to carry on like this just because she knows most people dont care enough to report her to the BBB or do anything about her blatant disregard for the law. 0 but you hacked it for me read more

These guys take 6% a month and do less than nothing. Here's the less than, they recently paid my property taxes for my rental home out of the cash flow from my rental. Now you might think this is great service but they have had my business going on 7 years and have NEVER paid my taxes because I am on an impound with the bank. So I have effectively paid my taxes twice and, because my bank will get the refund, I will have to wait for around 6 months to see the money back and then only in monthly pieces when the bank reduces my monthly payment to the impound account. For lack of picking up a phone and asking me, this "service" has cost me over $2000 of cash flow at Christmas! Great service right? And I paid them roughly $2000 in fees this year to do this to me! As an accountant, I would NEVER write a check of that size to anyone without prior permission especially when I see that we've not paid that expense before. It's not the actual cash either. I can cover that from savings. It's that I pay them monthly to SAVE me headaches. This is just pure incompetence and lack of communication. I'm looking at switching service now and I'll sell with another broker when the time comes. Gallagher and Lindsey has lost my trust and they will pay for it with the roughly $45,000 that my home would give them in sales fees. read more

If you are a landlord, don't work with these guys. They refuse to get anything right. There are many errors when they post listing it's online. Missing photos, incorrect feature descriptions, you name it. Plus, they make it very hard for tenants to see your place. If you are a renter, don't expect them to care about helping you find anything to live despite the fact that you often have to pay their rental fee. It is a big inconvenience for them to return phone calls or emails, let alone to show you an apartment. Go elsewhere. read more

I have to say that after reading all the 1 star reviews I have to agree with all of them. I rented from them for 1.5 years. Luckily the apartment I rented didn't have significant maintenance issues but my neighbors' roof leaked and it ruined a lot of their stuff which was not reimbursed. G&L waited soooo long to stop the leak then clean it up that there was significant mold growing on and in the walls. all in all it took them months to correct it with no apologies. My experience when I moved out of a 500 square foot apartment (which is tiny in case you don't know) is that they have made up their own rules about what to charge for move out fees. BEWARE: If you live in their apt for less than 3 years, they charge you a "prorated" fee to repaint the entire apartment. The guys that they have working for the them are primarily stoners that sit on the porch all day getting high then tell the boss that it took several days for more than one person to paint a 500sq ft place. they tried to charge me $600 (1.5 years/3 years x 1200 fee to paint 500 sq ft) when I moved out. the one good experience I had with them is that when I pushed back Joe said "oh, yea, that seems a bit much". I still ended up paying $150 for re-paint alone and no damage whatsoever. these guys are crooks and the office staff are about as helpful and friendly as, oh I don't know, goats. read more

One of the worst business experiences I've ever had. As you can see by my other reviews, I hesitate to give a bad one. This company is the rudest most unprofessional place I have ever been too. Im not over exaggerating. Dont go here places like this need to close their doors. If Melanie Snell is your rep , run away run away. Their practices belong in the victorian period. read more

I would rather live on the streets than have to deal with this company ever again. Upon walking in to the office, the girl at the first desk refused to acknowledge me and turned her head. I said 'excuse me". She let out a big sigh and rolled her eyes up. Apparently I was bothering her. Not only did they change the locks on the door and mailbox 2 days before I was due out and put a lockbox on the door, they argued with me that they had not changed locks. I then asked for a 2 day refund on my rent, they literally laughed in my face. I mean come on, if I had stayed an additional 2 days longer, they would want 2 days in rent, right. They then dangled the keys IN my face, yes IN my face saying 'what's wrong, do you want to sleep there tonight. is that what you want"? That's when I went off, needless to say he stopped with the keys. Don't go there! There are other places to go. Harbor Bay Realty and Mason Management have nice people, unlike this joke of a company. Unfortunately I can't give just a 1/2 star like I want! read more

I did NOT rent a Gallagher & Lindsey property, because I refused to pay their $20 "viewing fee". The agent said to me "owners only want to show the property to people who are serious about renting". If those owners are serious about renting, they should think twice about G&L managing their properties. I sure do see a lot of G&L signs on Alameda, in front of the same properties, month after month. read more

This is my first apartment in years, but in my experience most rental agencies are pretty similar. Some people like them, some people don't. That said, I have had absolutely zero issues with this company. It may be because I've been working with Barbara, who is awesome. The agency is very busy as it does seem that they manage the majority of properties here, but Barbara herself was very helpful and responsive to my phone calls (voice mails) and emails. I moved here from the Sacramento area on a short timeline and a limited budget, and Barbara helped me find a cute apartment in a 1930's Spanish art deco building in a quiet neighborhood with easy parking. She even helped me get my keys 2 days early, which meant I got to move in on the weekend instead of a Monday! The apartment was in great condition when I moved in, very clean with fresh paint, and the people who live here are friendly. The rent includes all utilities and free cable but I wanted to add on wireless. Barbara put me in touch with the Comcast guy who is in charge of my building's bulk account and I had my wireless ready within a week of move-in. So far I've been happy, but if I have any issues in the future, I'll update my review. read more