Twice. TWICE this place has wowed me. Twice they have given me something I needed and refused to charge me. Granted, both were simple but it rare to find a place that lives by complete customer service. Some 15 years ago they made and installed a new shower in my home. Twice in the past year I've gone to them for small needs (only one related to the shower) and both times they just gave it to me. The people here are equally friendly and professional. I am very impressed. read more

Good quality and value. Used several times. Only had one issue, which was resolved.

Ann and the delivery personnel were excellent with giving me a quote and delivering the glass. I also spoke with Terry though and he was very abrupt and condescending on the phone. Sorry, I didn't know what a diamond flat polish was prior to talking to you... A little guidance would be helpful and there's no need to be rude. Pros: good prices on my particular application. Cons: customer service (Terry) left much to be desired. read more

I called Alamo Monday after trying to get Brand X Glass company to come out and repair my patio glass door for 2 weeks. Talked to Richard at Alamo. He said they were pretty busy but would try to get to me ASAP. That was Monday. Got a follow up call on Wednesday letting me know they would be out the next day to install my glass. Santiago and Jorge showed up as promised. They installed my glass promptly and left my sunroom spic 'n span clean after they finished. I'm super pleased with the service and workmanship of Alamo Glass. They're my new go to for glass! read more

This is the best place to order shower glass and glass doors.. Great company to do business with. I highly recommend. read more

Alamo Glass & Mirror - Glass & Mirrors Near Me - Dallas, Texas

Receptionist Anne is incredibly nasty. If I needed anything from them, I personally would prefer to do business with a customer service based company. read more

I ordered from them a custom glass top for a 5 ft diameter dining table and it was delivered in a little over a week after the order was placed. Price was reasonable and the delivery guys were very careful when unloading and placing the glass on the table. If needed I will use Alamo's service again. read more

Alamo Glass and Mirror is the #BEST place in DFW to have replacement mirrors done. Priced best with excellent customer service and quality work! #customerForLife read more

Alamo Glass & Mirror - Glass & Mirrors Near Me - Dallas, Texas

I needed a replacement window for my parents' front door. The glass was shattered, so I couldn't describe the design well, but I knew the glass had been replaced by them in the past. It was eight years ago, but Alamo Glass had the file still. I ordered it by phone and will have it next week. VERY easy. Great service. Very organized. Thank you, Alamo! Made a potentially difficult process very simple for me! read more

They may be the best glass company; I wouldn't know because nobody ever answers the phone or returns my calls. Just too frustrating, so I will have to take my business elsewhere. read more

These guys are the best! On time, reliable, communicative and a pleasure to work with.

I contacted Alamo Glass to examine a tub enclosure done by another local company. They informed me it was done wrongly by the other company. I ordered the enclosure from Alamo Glass. They installed with the tenant present on Friday, August 9, 2019. They called me for payment afterwards. I paid by phone with Credit. The tenant called on Saturday to inform me that they had left the old taken out glass doors to the previous enclosure in the living room and the metal frame in the floor in the same location. He informed me that they had left debris and broken glass pieces on the gravel driveway. The tenant has two small children and was completely shocked with this lack of care. He sent me photos of the mess in multiple locations. I had to hire a separate handyman to clean up all and to remove the glass doors and frame to another location for trash pick up. When I called Alamo Glass they made up the story of the installer telling them that the tenant told him to leave the glass doors in the living room and the broken glass on the driveway. I question why anyone would do that and I know the tenant never said that as he was completely shocked and concerned with the condition. I would never again use Alamo Glass again. This is not acceptable at any price particularly their prices. Find a more reliable and honest company to use. I certainly will. read more

I will not do business here again. I ordered several mirrors for a piece of furniture. I got them home and only 2 out 10 I was able to use. I took the others back. 6 pieces should have been 9 inches across, but they were all a little longer. My piece of furniture has recessed drawers, so I couldn't make them work (they were also a tiny bit too tall..my fault). They told me that they would fix them and if it wasn't exact they would stay on the smaller side of 9 inches. I picked them up today and got them home. They're still over 9 inches long...and still don't fit. The height works now, but they didn't touch the length. I had two other problem pieces that looked terrible. One mirror was missing some of the mirror at the bottom- just glass at the bottom like the reflective backing had been sanded off. I glued it onto a drawer thinking that maybe the mistake wouldn't be so noticeable. It was very! The glue was visible behind the glass where the mirrored backing was missing. They told me that they would cut me a new one. I had another mirror the same size, but the top was very crooked. There's a clear curve on one end. They told me that they would fix that too. They removed the mirror from drawer that I had glued on and they put the crazy crooked one on the drawer! They only cut one! Did they think I wouldn't know?! It's like spending $550 on merchandise that is defective and taking it back to the store to exchange it, but you get the exact same merchandise back. It bothers me that they allowed me out of the store with those in the first place (and now a second time). Whoever is cutting the mirrors either needs some glasses or does not care about the quality of his/her work. I'm taking them somewhere else to have them fixed- really fixed. read more

Worst service ever. Quote one price and charge another. Would not ever recommend to an enemy....

Worst service ever!!! Stay away, they are scammers. They came to my house to take measurements, broke the glass, then the service manager Robert laughed at me and told me I needed to pay them to fix it!! He then told me he was done talking to me and hung ip on while I was still trying to talk to him. read more

Helpful associates. Friendly. Quality products. Met cost and delivery timeline estimates

This is an excellent glass and mirror company. I am the president of a remodeling company and our reputation is what gets us repeat business. We have been using Alamo Glass & Mirror for the entire 25 years we have been in business and have no plans on ever changing. Their quality is unequaled. read more

I've use these guys for several things over the years. They do great work at a great price and they are knowledgeable and friendly (a rarity these days)! read more