We had amazing service at this bike shop today! We went on a short ride on our new bikes (we didn't get them from here) and had a chain mishap and had to walk our bikes into the shop expecting to have to leave the bikes there...but instead immediately were helped and bikes adjusted in minutes because it was a quick fix. Would 100% come back and shop with them! read more

I needed my pedal crank arm rethreaded, stopped in without an appointment. The staff were very welcoming and fixed it in minutes! Will definitely be back! read more

Really helpful, quality bike shop! They had the needed components to repair/upgrade my kids bmx.

New to the area, decided to walk in, was very surprised on the large selection of E bikes. Staff was very friendly took great care of us.

Bike heaven! Came here to buy a bike for my daughter's birthday gift and was not disappointed. Aside from bikes, they have scooters, helmets, shoes and other accessories. They also have a great selection to choose from. Nick helped us shop for the perfect bike. He was very knowledgeable, helpful and kind. He was great at speaking with my daughter and making sure she was seated comfortably on the bike. He definitely wasn't a pushy salesman at all and was more focused on making sure our needs were met. Overall, this local shop is great! It's a really nice gem to have in town. We had an amazing experience and will definitely go back for our bike-related needs. read more

My stroller tire was not sitting right. Caden was a gem and figured out quickly what the problem was and fixed it in a jiffy, thank you!

Killian was so helpful on our visit. He replaced a beach cruiser rim, and mounted the tire in under 20 minutes. So thankful they had the item we needed in stock! read more

Wet very helpful, couldn't find a part and he had it instantly. Love this place, definitely recommend

Alan's always greet you with a smile and a personable and they help me out every time no matter what the situation is on my bike! I highly recommend them! read more

Beyond impressed with this staff and facility! Had the hardest time trying to find someone to work on my boys new bikes and they took them in and REMADE them brand and were so friendly with answering my millions of questions in the process! Highly recommend coming here! Ps- I never leave reviews, But they went ABOVE AND BEYOND! Thank you again! read more

Alan's Bike Shop - Razor Bikes - Bikes Near Me - Murrieta, California

We went to Alan's bike shop today and had the best customer service. Davin (I think was his name was super knowledgeable about all the bikes, and I asked like 50 questions. We had no way to get them home, so they offered delivery for $20, which was so reasonable and was greatly appreciated. Andres dropped off the bikes to our house and was super nice and offered for us to call them anytime if we had questions. Overall, it was an absolutely great experience! Highly recommend! read more

Picked up my ebike today. The guys did a great job on replacing brake pads, tire repairs, and a tune-up. They explained the fixes and new PSI for the rear tire with a tube insert. This is my second set of brake pads, and they explained the reason for upgrading to hydraulic brakes, which I'll get next time I need brakes. Decent prices. Quick work. Professional staff. read more

I rang these fellahs up to see if they would be able to true out a rear rim for my daughter. Long story short, Cole took up arms and got her rim all tuned up. Didn't even cost and arm and a leg. Thanks guys. read more

Super friendly bike shop! Been there a couple times and got a bike for my kid and got myself a cute basket. They have a lot of accessories to add to bikes which I hadn't seen at most bike stores I've been to. Great selection! I just saw they had restocked too which was great to see the new bikes they had in. read more

Alan's Bike Shop - Basket and bell I got from Alans - Bikes Near Me - Murrieta, California

I bought an e-bike for my husband for our anniversary coming up on New Year's Eve. They assembled it the day it was delivered to them. Luckily they'll be open that day so can pick it up and surprise him. Super nice guys and very professional as well. I highly recommend them for all your biking needs read more

Drop everything and READ on. In a time that customer service withers, JACOBY provided a top tier consultation for my next cycle purchase. Jacoby. Bring your business to this savvy professional. Alan's: This crack team of experts is where your next bike should be purchased. Cheers Kristopher read more

Alan's Bike Shop - My new chariot. - Bikes Near Me - Murrieta, California

Very friendly helpful staff and a surprisingly big selection of E-bikes and accessories. (As well as traditional non-E bikes). The quality of the bike saddle I purchased there was way better than the one I almost bought online. Thanks, Nick, for your help. Very competitive pricing. So, shop local! ;-) read more

Beyond life saving and knowledgeable. Tire went flat, and they fixed it in the blink of an eye. Thank you so much for fixing my sons bike!! We shall be back! read more

came here again for some tubes. great guys who know their bikes and are passionate about what they do. again, thanks cole! read more

Honestly the quality of work is good enough. it's the inaccurate pricing that is never properly advertised that starts the problems. The biggest one being the timeline to get your bike fixed is never correct. Usually an additional 48 hours. The last service was done before my next century ride and I got my bike back with less than 24 hours before the race. the staff was informed when I dropped it off Tuesday for a Wed pickup that ended up being Friday mid day. no care or resolution from the staff either. it's not just taking the reservation that brings value, it's holding the reservation. If you can wait, pick another shop read more

I came in with my family today. Spoke with Braiden. He was super friendly, knowledgeable and patient with all of our questions we had about e bikes. He wasn't pushy or forceful, but really just wanted us to know the basics. Just wanted to share our experience as it was pleasant. We appreciated the time they gave us. read more

Very helpful always answers all my questions!!! Great selection with amazing quality I will always bring my bikes here

Im glad I held off on giving this place a review. Initially this place was okay. I came in looking for some cantilever brakes and the guy didn't even know what they were. Luckily one of the bikes they were servicing had cantilever brakes so I could point them out. I was quoted one price for them but while checking out the price doubled. No biggie but I had to pass. The kid was nice and offered some free parts from a box someone had donated for my trouble. Very cool. I came back on several different occasions for parts. Each time I asked for the cost they ended up being free since they were just small bolts or screws. Pretty cool but it's common at bike shops since they stash away spare nuts and bolts. On one occasion I purchased a used stand from them since they were clearing them out. I called back the next day to see if they still had some. The guy on the phone said no. He probably didn't even check since I went in to the store the next day and they had more. I was going to grab a second one but the mechanic told me the price was double what I initially paid for the first one (they were identical) and made up some bullshit how now that they only had a few and didn't have surplus the prices went up. What? I also brought in a stem because on my last visit I was looking for pinch bolts and they said to bring in the stem so they could see what size I needed. When I asked about the bolts the same mechanic who quoted me on the stand quickly shuffled through a drawer and told me they didn't have any. It didn't even look like he tried to find them. He proceeded to tell me he could sell me a whole take off stem for $10. Why would I buy a whole stem for a couple bolts genius? He suggested I go to the hardware store. Home boy was not welcoming, pulling prices out of his ass and seemed like he was in a rush to get rid of me. Cool, I'll look for a new shop to get parts from. People wonder why consumers choose to buy through Amazo instead. It's so we can avoid dealing with douches like this guy. We waste our time drive to your business and waiting for service. Only for you to tell us you don't have the part and go elsewhere. Along with dealing with your too cool hipster douchey attitude. Shout out to Brayden though he's the only reason I gave this place a second star. Nice kid and good customer service. Too bad this place pays him in peanuts. He can't even afford his own bike. Everyone else can eat a big fat d**k! read more

The pretty styling girl bike in the forefront is my bike I purchased from Alan's shop Murrieta around 6 years ago. Great service when I purchased they let me customize and order all the accessories and stuff. I have put a ton of mikes on this bike. Recently took it to Yosemite valley and rode everywhere there my chain and chain guide broke at one point. Took my bike back to Alan's and they fixed it perfectly. Great service and great price too, highly recommend this family owned bike shops. read more

Alan's Bike Shop - Bikes Near Me - Murrieta, California

I came in to this location to buy a 16" bike for my Grandson. I stood toward the front long enough to take pictures of the one I was about to buy today. Two young men at the counter, never once said hello, goodbye, can I assist you? They were jaw jacking about something not related to this shop??? Unfortunately, my first impression is my LAST. I really wanted to buy the 16.5" Subrosa bike for $299.00 Does anybody know where else I can spend my money on a bike like this or similar? read more

Alan's Bike Shop - Bikes Near Me - Murrieta, California

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We came in here because my sons bike that was gifted to us needed a new innertube. The gentleman at the bike shop informed me that it was broken and it was missing a couple spacers. He was very kind enough to fix it and add the spacers to it for us. It was definitely way more than he had thought but did not complain nor charged us any extra. When I was standing there waiting, a couple customers came in and I believe he was the owner of the shop helps them out and gave him some of the parts that he needed without charge and explain to him what he needed. I feel like the shop is super customer friendly and oriented. We will definitely come in here when we're looking for a new bike or any repairs! read more

Ok, I just went to Menifee bikes, and bike warehouse last night. Menifee bikes is my usual shop, but they are totally out the back door with work, couldn't take in any new service jobs. So bike ware house next. They looked at my dads bike. He has a mid level full suspension mountain bike made by giant. They wanted $360 to service it. I was kind of floored, because the bike isn't worth that much! I was put off by the price so I walked. Here is the thing. Not only did Alan's bike shop offer to tune up my dads bike for $120, but what really startled me was this. I walked around while they evaluated my bikes. They are selling the exact same e-assist bike, same model everything, same color etc, for $1000 less than bike warehouse. And the price at bike warehouse was $2500, same bike at Alan's is marked $1500. I was specifically looking at e bikes for my dad because the sales man at bike warehouse (who was a total pro, made good suggestions, and knew his products really well) suggested that my dad go in that direction. He was right, but his prices were too high for me. The experience at Alan's bike shop was way more laid back. The store is well stocked, the prices are still fair! I haven't gotten my bikes back yet, so the jury is still out in the service department. But if they do what they say, this is definitely the new go to store for everything! read more

I try to spread the love by patronizing every local bike shop in the area. I've used Alan's Bike Shop services and purchased items a few times. Tires, tubes, and other stuff. One time I took my ride in for a complete tune up and new cassette and they did a great job. My bike was clean and the drivetrain clicked like new. Another time I had a sort of mechanical crisis just before a date ride and the young man working that day fixed it up right away and saved the date. I never really shopped their stock of bikes but I'm sure they, like most brick and mortar shops, operate on the thinnest of margins so I won't be surprised if people get sticker shock and think the shop is ripping them off. But I've been riding for many years and I believe that the quality and reliability of my bike should be the last thing I need to worry about when I am miles away from the trailhead or from where I parked my car. Quality costs $$$. Besides, when you buy a bike from a local shop, you don't just buy the bike, you also buy into a working relationship with them and they will always take care of you and make right whatever issues you have with your bike. read more

Great place and great customer service. Jacoby was the young man working at the counter all by himself, when all at once an influx of customers came in. Jacoby was calm cool and collective handling every customers in a timely manner. He was knowledgeable and transparent with the his customers and the expected wait times for the bikes to be returned. Great job my friend. Jacoby, loyal customer service like your demonstrated Friday afternoon on 30 Oct 2020, is few and far in between these days...keep it up! Jacoby is a rockstar asset, and he makes Alan's Bike shop leaps and bounds above its competition. Definitely coming back to Alan's for all my bike needs and maybe even venture into the quickly evolving mountain bike world. Thanks so much Jacoby and Alan's Bike shop! ~Patrick read more

Took a used bike in for a new tube so that i could donate the bike. I was treated so well, the care & courtesy given absolutely made my day. I thank them for their honestly & timely delivery of the bike. We highly recommend this local business. read more

Really nice people working there. Totally helped me get my kid's bike up and running for a reasonable price.

The best Bike buying situation I could've asked for!! Stopped by here about 6 months ago on a whim, since we were in the area. It was close to them closing up for the day, so we just wanted to peek in. We we greeted right away, talked to us for a few minutes on some different options, and we were super impressed! We didn't want to keep them past close and told them that, they had several customers still needing help, but they didn't mind! If we had wanted to buy that day, I know the customer service still would have been top notch. We came back 2 days later to buy me a Cruiser, and get a basket to add the pup to, for cruising the neighborhood primarily. Riley was helping us, and multi-tasking, he let us go in the back of the building with one of the bikes I was looking at and ride it around the parking lot to see if I liked it while he was inside returning a fixed bike to a customer. I LOVED that he allowed my boyfriend and I to be out there trying it out without breathing down our neck, and the fact that he TRUSTED us! There's nothing I hate more than walking into a store, and someone treating you like you cant afford something or you're a thief! So this 200% sold me! Riley then got the bike for me, adjusted the seat to the perfect height, and to top it off installed the basket for me right then and there! I think even my boyfriend was a little shocked, lol. So while Riley was doing that, my boyfriend was looking... coming in, he didn't want a bike. Leaving, he had a bike. Riley answered all his questions in detail (they both had way more knowledge around bikes than me!) and before you know it, he's got his bike, accessories, tools, etc. And since my boyfriend would be taking it overseas for deployment with him, he even sealed the tires with this stuff for him, to help keep them from popping so easily!! What place does that for customers now days?! It's the little things. Riley also threw in a new inner tube for both of our bikes just incase. WOW! In the end, over $1000 HAPPILY spent we left. Riley order us this wall mounts we wanted, and we came and bought those the next week when they came in, as well as a helmet for the bf, iPhone holder, tools... hahaha. And I've told everyone I can about your shop since! This is a long review, but it's also LONG overdue! They were amazing, the whole staff was incredible. But we SO appreciated Riley going above an beyond EVERY-SINGLE-TIME we came in! So truly, thank you! And go to ALANS if you need ANYTHING!!! read more

Friendly helpful staff. I needed a tire for my road bike and they were helpful. The place appears to cater to mountain bikes.

Took a couple ebikes to Alans for some minor adjustment work, even though they were backed up with work, they were able to squeeze me in for a upcoming ride, thanks guys. They did a great job on both bikes for a reasonable price and got me back on the road quickly. They also have a well stocked shop with lots of accessories at surprisingly good prices. I will be back for sure. Pete read more

Hmmm. I thought I left a review here but now it is gone gone. Briefly, Lucas (?) took care of me on the spot, and I was out the door in a flash. So nice when a bike shop is staffed by real bike people with a true depth of experience. read more

My experience was terrible, completely unorganized and unaware of what they did to my bike. Unfriendly and unprofessional. After I paid nearly $200. I was given the receipt with no thank you. I will not be using Alan's Bike shop again. I evaluate businesses for a living, these guys get 2 out of 5 Stars read more

These guys had great customer service. They were very friendly and knowledgeable. Great local spot.

I took two used bikes I bought second hand in for a tune up. They were a little rough, but their mechanic Davin took great care of them and now they work great. Prices were reasonable and they were done when they said they would be. Couldn't ask for a better local shop. read more

Great service this morning. Called and they said to bring in my son's bike. His chain fell off and it turned out a screw was missing. They fixed it and even put air in the tires. They have a repeat customer in us. read more

Sincerely the worst service I have ever had at a bike shop. When checking out they were more focused on having conversations with their friends asking about the "chicas" at some rock climbing gym in Temecula and asking his boss? If he could get paid for "bike builds" it's like we weren't even paying customers in the store. It's sad because when this shop opened they were much more attentive to their customers. read more