On the highway there truck dropped asphalt that hit our car. I've been contacting constantly about…read morethe incident it's a week later still nothing except for them trying to close the case saying it's impossible that it dropped out of there truck and hit our car cause they don't service our specific living area. I had to call explain that my husband works an hour away and we were on the highway which I explained before and told them I have photos of there truck.

This company is awful. I have used them for 4.5 years and am strongly considering changing…read more They add a $5.95 administrative fee for every time they send you an invoice. Doesn't matter what the invoice is, they still charge it (for example, an extra invoice due to a change in billing amount). This amounts to a 20% increase above the quoted price. I changed from the monthly payment plan to the quarterly plan to avoid paying an extra $5.95 a month. But after I did this, Republic Services made it so my recycling bill was on a different cycle from my "solid waste" (i.e., household trash) bill. So we are now back to the same situation where I must pay the $5.95 "administrative fee", now once for my quarterly trash bill and a second time for my recycling bill. The customer service phone number is sometimes helpful but other times very rude. I would recommend checking out other companies. To cancel their service, I was informed that I would have to pay a $32 fee per can pick up fee.

So grateful for JGS! I had a lot of old electronics & they picked them up for free. Very nice &…read morecourteous. Thanks!

Extremely nice people and easy service. I had a few things I needed to drop off to be recycled,…read moreonce I found the door it was a drop off and go. I did call before hand to make sure they took what I was dropping off (humidifier and crock pot) and they were very helpful on the phone. Getting there is sort of tricky, you have to turn into a small lot, look for the JGS - sign and follow it around back. There will be an open garage door (if they are open) there isn't any additional signage but if you go into the garage you can see the offices in the back!

They have updated the process making it even easier. 2 people inside at a time. 2 workers were…read morethere assisting. One behind counter and one in front. Dump your bags of bottles/cans into the bin and the conveyor takes it off to sort etc. the screen shows the progress and money earned. Rejected bottles get sent back out but the worker dealt with those and manually added them to my total. Receipt prints off out by the screen and then you hand it to worker behind the desk. Then they give you cash Very easy.

I agree with other people's appraisal of this place. you don't always get the amount of money that…read moreyou bought bottles and cans in for and on top of that the people can be a pretty disrespectful. however, occasionally it's not bad.

This is not the company that we started with when we purchased our current house. That company was…read moremuch more expensive and they had VERY strict rules and additonal charges like no other company I had ever dealt with before in other states. This company is less expensive, completely reliable and customer friendly. By customer friendly I mean that they answer their phones, your questions and don't constantly threaten to add charges to your bill. They send text messages to let you know about service changes due to holidays or weather. They are willing to make up for your mistakes with action on their part, again with no threats of additional charges. They are sympathetic to their clients needs and will do all they can to meets those needs - without threatening to charge extra (getting the picture here?) and have backtracked more than once when we missed putting out the cans. They also do recycling pick up weekly instead of every other week like the last company. And they have regular lawn debris pickup. The previous company said they did lawn pick up within 2 weeks of debris being put out but ours and neighbors would sit for a month before pick up and they were very unconcerned about complaints regarding this problem and issued vague timetables regarding debris pick up and THEN...threatened to add additonal charges to our bill. Very happy with Twin Bridges, Promotional price was incredible ($25 a month) and the post promotional price was still less than I was paying before plus I am getting weekly recyling pick up instead of every two weeks. And they haven't once mentioned adding charges to our bill. Doing the job, doing it right for less $ and answering their phones. What more could I possibly expect?

One of Twin Bridges' vehicles damaged my brand new car, causing damages. I provided them with…read moredashcam proof and photos. They blew me off, then finally sent me a Facebook message asking for my contact information. Gave them that info, no word. They replied to my Google Review stating they would "take care of it". I have called, emailed and Facebook messaged and have been absolutely ignored. I have attempted to contact them at least 5 times since they responded to me and have been met with nothing but silence.

I called Nate on a Friday for a dumpster trailer and he delivered the next day. IVery friendly and…read moreprofessional..I then called Nate the following Weekend and asked if he could move some very heavy furniture and he came the next day...I would highly recommend Nate you won't be disappointed!!!!

From the owner: At 518 Junk Removal, we provide reliable junk removal and dumpster rental services for a wide range…read moreof projects, from home cleanouts and renovations to construction jobs and commercial needs. Whether you're decluttering, remodeling, or managing a large-scale project, we offer convenient, same-day or next-day dumpster delivery, eco-friendly disposal, and transparent pricing. Our clean, well-maintained dumpsters are perfect for residential, construction, and commercial waste removal, with no hidden fees or delays. Call 518-791-8101 today and get 10% off as a new customer—let us handle the junk so you can focus on your project!

HORRIBLE CUSTOMER SERVICE…read more Front lady was rude me n my buddy was talking about something unrelated to her or the scrap yard n she miss Hurd what I said n was rude n nasty to us

This was not a user friendly place for a women. Dirty, extremely loud and unskilled workers. I had…read moreto confront them to pay me properly for the type of metal I brought. They tried to pay less than they should have. I was able to extract the correct amount from them. But if I wasn't assertive they would have taken advantage of me. They had no explanation for this when I confronted the owner. I hope to find a place that is user friendly because I often have metal recycling.

New corporate owner raised prices 30%, hired miserable, apathetic people. They were great for many…read moreyears, but now I'll never use them again.

I would highly recommend. The appointment was quick and easy. The pickup was friendly and…read moreprofessional and the price was very fair.