It is the dentist. I have been twice and have not had any issues when it comes to billing,…read morescheduling or provided care as many of the other poor reviews state. Easy care transactions every time.

I have only been going to see Dr. Swan for a few months now and I'm truly amazed by her patience…read moreand work. I have a fear of the dentist because of previous visits at other offices. For the first time I feel like she did the work right and helped relieve my pain. The ENTIRE staff here is AMAZING! The front office gals are fun and welcoming. One of the dental assistance rubbed my shoulder to ease my anxiety while getting the injections. Highly recommend this office for good care, great staff, and welcoming environment.

Excellent patient care. Beth is a very knowledgeable, personable and truly caring hygienist. The…read moreoffice staff are customer focused and very helpful in determining the best plans/options for specific procedures. Highly recommend.

Amazing team at Capstone. They were super welcoming and helpful. They took the time to explain…read moreeverything clearly and ensured that I felt comfortable through my whole procedure! if you're looking for a dental office that's professiona, friendly, and makes you feel at ease, i highly recommend them!

After an accident at home I called a dentist's office near to me and was told that I could get in 2…read moreweeks later. A family member recommended that I call Dr. Dervin's office so I did. Julie got on the phone with me and asked me if I was in pain, (the first place didn't). Then she scheduled me for the following day. Dr. Dervin is friendly, professional and painless! Couldn't ask for better.

Always pleased with the dental care at Dr. Dervin's office. Compassionate, and very professional.read more

I've received my dental care from Mill Creek Dental for a few years now! The new location is very…read moreclean and modern! The front desk staff is friendly and efficient. My hygienist is gentle, thorough, and always takes the time to explain things in a way that makes sense. The dentist is knowledgeable and makes sure I'm comfortable during my treatment. You can tell they genuinely care about their patients' health and comfort.

I don't write reviews like this lightly, but our family's experience here was bad enough that I…read morefeel obligated to be honest. Three members of my family--a 15-year-old, a 7-year-old, and myself--were all treated by Dr. Brendan. Every single one of us ended up needing another dentist to fix his work. Not one, not two--every patient he treated in our family required corrective care elsewhere. That's not bad luck, that's a pattern. We gave the office multiple chances to make it right. After repeat visits and no real resolution, we finally had to put our foot down and refuse to see him again. What made things worse was the experience with the senior dentist. His bedside manner with my young daughter was completely unacceptable. He didn't explain anything he was doing and repeatedly put instruments in her mouth without warning or reassurance. Watching your child sit there confused and scared while someone in a position of authority ignores basic communication is something no parent should have to deal with. The outcome speaks for itself. Our 7-year-old had to be referred to a pediatric dentist and ended up needing a tooth pulled. I had to go to an endodontist for a full root canal after what was supposed to be a simple cavity. These aren't minor issues--these are major corrections. But honestly, the worst part is what it did to my kids. My 7-year-old used to be completely fine going to the dentist--now she's scared and anxious. My 15-year-old has developed dental anxiety as well. That didn't happen by accident. If you're looking for a place that prioritizes patient care, communication, and especially how children are treated, this was not our experience at all. We won't be back, and I wouldn't trust them with my family again.

Dr. Blum performed an absolutely beautiful wisdom teeth extraction on me. I was a bit nervous, but…read morehe mapped out the procedure and explained it to me. Not only smart and talented, but also fun to converse with. He makes you feel very comfortable. He put me to sleep and I woke up status post surgery in little to no pain. I'm 1 day out from my surgery and have little swelling and pain. He also performed my brother's procedure, which also turned out very well! I'll always be recommending him for oral surgeries- the best ever!

They'll do procedures that are not even partially covered by your insurance without telling you…read moreit's not covered. Nearly $600 for a "routine" visit. Additionally, the office manager is very rude and hung up on me. Update: the ~$600 not covered by insurance won't be charged to me. I don't know why their office manager couldn't just explain this instead of being rude and hanging up on me.

Absolutely top notch. Dr Rodrigues knows his stuff, explains everything fully and he cares deeply…read morefor his patients. All of the staff are friendly and very competent. And his work is superlative. I recommend him highly and without reservation.

You will not find a better dentist than Dr. Rodriguez! He is always extremely kind and considerate,…read moreand ever mindful of his patient's comfort. He has the lightest of touches and talks you through each procedure. He has transformed my dental health and my smile. There are no words to adequately express my gratitude to him and his wonderful staff. If you are looking for the best and most compassionate care, this is the place to go.

As I leave a summation here of what our experience was at KC Dental Works, know that I share our…read morestory in hopes of protecting & sparing other families from the experience we went through. Also be aware that our case is not unique- we know other families treated by Dr. John Humphrey with very similar experiences: I have taken my kids to Dr. Humphrey for the entirety of their childhood lives (4 & 5yo). I followed the directions given by him- toothpaste recommendations, floss and even ozone therapies for my older child. He filled several cavities in my older child's mouth over the course of her 4th and 5th years (even re-did some because they fell out). In October of 2022, we went in for a routine cleaning and were told my oldest child (5yo) had two new cavities (we are on fillings number 6 & 7 at this point) and that he would see us back in 5 months (!) to fill them. Two weeks later, part of one of her teeth fell completely off. I texted the office immediately that evening and got a response in the morning from the front desk explaining that he didn't have time to see us for another 5 months, so we would have to go elsewhere. So, mortified that our "trusted" dentist wouldn't see my 5yo daughter with an urgent dental issue, I reached out to numerous pediatric dentists in the area and made appointments over the next several days. We then found out that Dr. Humphrey had missed NINE cavities in my child's mouth- nine. She was sitting there with 11 decaying teeth in her mouth and he was willing to have her wait 5 months before filling the two that he had found. All of the pediatric dentists that we consulted told me that they could see the cavities with the naked eye and only needed Xray's to view the extent of decay. Subsequent to Dr. Humphrey's expansive negligence, my 5yo daughter needed urgent oral surgery, requiring general anesthesia, 8 crowns and several fillings, amounting to $7,000+ worth of work. In addition, my younger child also had the beginnings of 4 cavities which were promptly and appropriately taken care of at our new dentist's office- 4 cavities that Dr. Humphrey did not find just two months prior. Once a child has a small amount of decay in their mouth it spreads like wildfire so you need an dentist who is thorough, discerning and proactive. Dr. John Humphrey is absent of any of these traits. Please take our traumatic experience and use it to guide you- don't leave your child's (or your own) mouth in the hands of KC Dental Works. I too thought I was doing the best thing, looking for a holistic dentist in Kansas City. But in doing so and trusting Dr. Humphrey, more damage has been caused than I could have ever imagined.

So, I decided to try KC Dental Works because I thought they had a bomb Instagram account. What can…read moreI say? I am a Millennial through and through. Not only is their social media on point, but it has been the most pleasant experience I have ever had at the dentist. Their office is so open and modern and clean. The entire staff is very welcoming and they offered me water or coffee to drink while I was waiting. Dr. Humphrey is super friendly and makes you feel very comfortable. He walked me through what work he would be doing and answered all of my questions. I also really appreciate that he takes a holistic/modern combo approach to his practice. He was super supportive of me removing my silver fillings, which some dentists may steer you away from. KC Dental Works also has some of the best technology in the city to safely remove amalgam fillings, from what I've been informed. They use several different techniques to ensure that no mercury enters your body from extraction, which is obviously appreciated! I live downtown but it is worth the drive to Lenexa to see this dentist!