The customer service here has really gone down since the acquisition of Via Verde Prescription…read moreShoppe by the greedy, sweatshop corporation of Mercy Pharmacy. It's run by a bunch of yapping hens who gossip about their customers and make very mean spirited remarks. Ladies, I get it, having to be on the phone, or at the register getting your DELICATE ears yelled at by decrepit, almost six feet in the grave, old farts is a test of not jumping over the counter and smashing your fist into the jaw of their mouths, violently removing their dentures. But when someone is being their most sincere to you asks a light hearted question, don't proceed to reveal the ugliness of who you really are. Be professional! Dr. Tracie Vu Du, whatever your hard to pronounce name is, you need to be efficient with your time and not be a total B when it comes to interaction. You Dragon Lady.

Very convenient location, good customer service, and plenty of free parking…read more If you need to run several errands, you can accomplish them at one location. My doctor sent my prescription electronically to this pharmacy (formerly named Via Verde Pharmacy). I realize nearly every pharmacy offers this type of service, but when you arrive you might wait 20 minutes to pick up. But, NOT at Mercy Pharmacy! I called in a refill, within the hour, I received a text message letting me know it was ready. I didn't even know my prescription number when I placed the order, I simply gave my name and phone number. You can also "walk-in" or make an appointment for the flu shot or Covid vaccine. I got mine here and waited less than 10 minutes to be seen. This is also a Hallmark store where you can purchase gifts and choose special occasion cards from the ample collection and supply. There is a mini-postal sub-station here. You can buy stamps and mail letters/packages too. This proved to be a real time saver and the prices are very reasonable.

It's a pharmacy. People don't come here for the ambiance; they come because they're gross and sick…read more Who cares about a review, you need a medication, IF they have it in stock, IF your doctor sent the rx (or right pharm), IF it's covered by your insurance, it's black and white. Why would you expect a person WHOS TREATED BY SOCIETY (YES YOU AND MOSTLY EVERYONE YOU KNOW) like trash to skip over to you with a giant smile, a bottle a champagne and a shiny @$$ for you to kick?! GET YOUR $HIT AND MOVE ON. Just because your MD office didn't' send the rx (or the right location), they don't have the med or it's not covered doesn't give you an excuse to act like a (unt. This pharmacy is fine, I needed something (got it) it wasn't covered (they added a discount), got my stuff and left. Some of you need friends or a counselor, at the end of the day people in the medical field are PEOPLE, HUMAN FIRST. (based off seeing someone in the pharmacy get chewed out because the medication WAS covered but not anymore)

Excellent customer service. We moved to Glendora but will still coming back here for prescriptions.read more

Also polite, go above the the call of duty. Verity of suppilies,customer service excellent. ​read more

Not helpful at all. The urgent care sent a prescription for my son's sinus infection to them and…read morethey didn't have that medication. They-refused to forward it to another Pharmacy so now my son has to wait another day for me to reach the Dr and have him send the Prescription else where. Not the first time they don't have something. It doest't occur to them to reach out to the client to let them know they're not able to fill a prescription. They waited so long to notify me that my prescription became invalid and was no longer supported by my insurance When you walk in to Hendrix the staff acts like you're a bothering them. I am all for supporting the mom and pop stores which is why we decided to go there but now they're impacting our health. I am done with them. Gloria

I've always only used big chain pharmacies in the past. One of my prescriptions recently was…read moredelayed because the big chain place couldn't get it. I won't pretend to know how all this works, but I found it kind of shocking that I checked a couple of other big chain pharmacies and got the same response. My husband suggested I check out the little mom n pop place in town. I thought for sure, there is no way they'd have what I needed if the bigger chains couldn't get it. Well! I was super wrong! Not only did Nelson's fill my Rx, like very quickly, the pharmacist there called the original place themselves to help me get it transferred! I was blown away by the service. Small town places FTW!!

Cute little store with a hobby lobby type feel (as far as decor) lots of cute things to look at…read more Things are a little pricey, as you'd expect and I did have a weird encounter with the price tag (cashier removed it as she typed it in and it was more than I remembered it being‍ but can't always trust my memory these days). I'd come again just to look at what new trinkets they have! The back is the drug store portion and they have lots of stuff, even deodorant‍.

absolutely love this place. Very friendly staff and their prices are excellent…read more They are not pushy or greedy. Fast refills too.

The doctor and staff at San Dimas Pharmacy know me by name and greet me by name each time I come…read more (I have kids and we get all kinds of kid meds). They offer great service and they don't try to upsale higher prices medicines when generics are available. Plus, the sell these hot peanut things that my kids love. :) All I can say is I've been coming here for over 10 years and having nothing but great things to say.

CVS will no longer allow the public the privilege of calling in person. This pharmacy is always in…read morestock with kind staff. 10/10 would recommend especially with the way big chain pharmacies behave.

The larger chain pharmacies I've dealt with over the years have always been a headache to work with…read morefor many reasons. However, I've never really felt compelled to share a review or experience at a pharmacy before, considering it's usually just a quick exchange and nothing memorable. However, I just had the loveliest experience at Express pharmacy and I want everyone to know how great this place is! I am on a regular medication that every so often has huge shortages that cause a very large amount of difficulty in getting my prescription when needed. This issue is completely not any pharmacy or staffs fault of course, but it does cause a lot of stress and frustration. When dealing with an issue like this, I'm not always met with much kindness or willingness to help by a pharmacy. However, when I called express pharmacy to check their stock of the medication, (after calling over 10 other large chain pharmacies in the area with no success) not only did they quickly tell me they did have the medication, but they were also extremely friendly and easy to talk to. The next day I had my doctor send the prescription to them, and the day after that I went to pick it up. When I got to Express Pharmacy, there was unfortunately a small issue with filling the entire prescription quantity, (understandable as my call to check their stock was 2 days prior) but regardless of this, the entire staff was extremely helpful and kind. They were able to partially fill my medication so I wasn't left without anything, and assured me that they were on top of it and would contact me to pick up the remainder as soon as it is available, which should only be a day or two. Overall, the friendliness and positive atmosphere of the pharmacy and staff is very impressive, I will definitely be a repeat customer and plan to make this my go-to place!

Scam. Be careful. They charge you over $1,000 without notifying you…read more I did not sign up for this and now I has to contact my bank to help me with a refund. Customer service is awful

Support your local pharmacy! Dr. Mai is the best! Great customer service and a personal touch goes…read morea long way. Everything you need and more can be found here. Pricing is more than competitive and we just appreciate the extra attention we get from the team at HealthRX compared to the big box stores. Thank you!

Great people and service. I prefer picking up prescriptions from these nice people to the automatic…read moredelivery I would get if I had to continued to use Hendricks Pharmacy.

Super helpful staff Timely with refills…read more Wilson is knowledgeable and always very kind