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    Albuquerque Solid Waste Management Department

    2.0 (5 reviews)

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    12 years ago

    Helpful 6
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    2 years ago

    I am disabled. 9 times out of 10 the pick up truck dumps my dumpster on its side on the street after emptying it.

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    Bernalillo County Government

    Bernalillo County Government

    5.0(1 review)
    2.0 miNorth Valley/Los Ranchos

    I was new to Albuquerque a couple months ago and only had a few weeks to register to vote in the…read morenext local election. Since I have family here and have lived here before, I was anxious to get registered and become part of my new community . . . but I was worried. Registering is never as easy as they say it will be and I'd heard rumors that Bernalillo County Government had some questionable practices in the past. So, I quickly went online - which was a snap. Easy to find what I was looking for with simple instructions on how to register to vote. The office immediately mailed me all the information I needed to register, including a ballot for the upcoming election. I gathered the documents needed to prove that I was now a resident, did some additional research on the local candidates, and completed my ballot. Rather than put it in the mail (time was of the essence), I carried it down to the County Clerk's Office and hand delivered it. They looked at my documents and carefully placed my sealed ballot in the locked voting box. Whew! I did it . . . or so I thought. And with days to spare. A few days later I received a phone call from the Bureau of Elections saying they were not going to be able to count my ballot because I hadn't submitted documents to prove I was now a resident. I explained that, yes, I had hand-carried them into the elections office with my ballot. Because the person who took my ballot had not kept the proving residency document, my ballot was not to be counted unless I submitted (again) a document that proved my residency. I asked if I could mail it in. She said "no" that there wasn't enough time before the deadline. BUT . . . my ballot was the last one she was attempting to get registration verification documents for and, since I only lived a few blocks from the office, she would be happy to pick the document up. Well, let me tell you . . . I nearly dropped the phone! And that is just what the Tech from the Bureau of Elections, Bernalillo County Clerk's Office did. She was here within 20 minutes. I have never been so impressed with Customer Service from any business, let alone a State or County Government office. They may have had problems a few years ago, but they are definitely on top of their game today. My ballot was counted and I had a vote in the county of my new residence. Thank you Bridget Trujillo. Your service to Bernalillo County was Outstanding! P.S. If you have the opportunity to go down to the 6th Floor of the County Bldg, One Civic Plaza NW, be sure you take some time to see the wonderful historic New Mexico photos that line the hallways. They are delightful.

    MVD Now - Located in Montgomery Plaza

    MVD Now

    2.1(53 reviews)
    3.6 miUptown

    We went here on a Saturday morning to register our new Camper Van and it was an unpleasant…read moreexperience. There were relatively few people there but there were only two staff and the supervisor had locked herself out of her computer because she'd forgotten her password. I worked in tech for 25 years and it happens occasionally, but you call someone to reset your password. You don't sit around helplessly when you have 10 people waiting. Beyond that she seemed very chaotic and disorganized. It took her 10 minutes just to take our names and another 10 to start helping us. But THEN after her confusing and chaotic help we had to wait another 10 minutes for the one active employee to process our info. SHE was very efficient. Another woman had been at the counter when we came in and was waiting for her daughter to come in to finish the transaction. Apparently the chaotic supervisor had missed this conversation and rudely interrogated the woman about why she was there. It was such a bad experience that I opted for a main MVD branch when I had to do update my driver's license. I understand that bureuacratic work like this is difficult but it's more difficult when the person you're relying on for help is chaotic and inneficient.

    Receptionist was rude and unhelpful. The space is very poorly configured as well, so that people…read morewaiting in line to be checked in just end up blocking the door. We ended up just leaving. To be avoided.

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    Albuquerque Solid Waste Management Department - publicservicesgovt - Updated September 2026

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