I have been shopping at this particular Aldi location for over six years, and I have always…read moreappreciated the clean environment and the wonderful staff. My experiences have consistently been positive until yesterday. While checking out, I encountered an employee who seemed noticeably unhappy. She did not greet me when I came through the line, and her demeanor felt dismissive. When I politely asked if I could use the restroom, she quickly responded that it was closed for the evening. I tried to lighten the moment by jokingly asking what employees do when it's closed, but she looked at me with clear frustration and replied, "We don't go to the bathroom after 8 PM. It's closed, okay?" She also exchanged what appeared to be an annoyed look with another staff member. I understand that everyone can have difficult days, and the store was near closing time. I even understand that the restroom is closed after a certain time. However, the interaction was surprisingly unpleasant and very unlike the level of service I'm used to at Aldi. I am not upset. I mainly wanted to share this experience in hopes that she can receive additional customer service support or training, especially since she interacts with guests regularly. Thank you for taking the time to read this. I appreciate Aldi's commitment to customer satisfaction and hope this feedback is helpful.

I have been buying a larger share of my groceries from ALDI and I love it. Maybe they don't have…read moreeverything on my list because they don't have all the name brands but what they do have is absolute quality and it's a very low price. ALDI's steaks are great. Their eggs are great. The produce is terrific. The frozen is super. And the prices are as much as 50% what I spend at Publix or Harris Teeter for the same. I'll keep shopping ALDI because they're awesome. Tip 1: You need to bring a quarter for your cart deposit. Tip 2: You need to bring your own bags because their bags aren't free. Enjoy! [Review 13741 overall, 1062 of 2020, number 2518 in North Carolina.]

I love the freshness of the produce and meats ,people were I work for caromont say they have a…read moregood price on all there meats , I bought cub steak which was very tasteful,,I go there a lot and they make there productive good if you get a bad watermelon or anything, is what they told me ,I care about the stor and the people are so friendly, I recommend the store to my friend all the time . To be continued go shopping and buy something thank you LAZOS

Went in for the first time today to check out the new supermarket. As soon as we went in, we saw…read morethe owner, Samuel, who was super nice to speak with and so informative. It is a very new establishment with fair prices on many of the items we saw. Others may be questionably priced, but this makes sense in today's economy. The store is very clean and organized. The lighting is good and doesn't feel outdated at all. It isn't a big supermarket, but for the area, it is pretty good. As we were checking out, we asked about the loyalty points program because the owner mentioned it, and we definitely wanted to sign up. However, the information is collected on paper, and you do not receive loyalty points even when signing up and making a purchase at the same time. I asked for the manager, whose name is Miguel, and when I mentioned whether we could save our receipt for getting the points in the future, he stated no, it cannot be done and proceeded to say, "It is what it is," which I found to be a bit rude. He is part of the customer service desk and maybe needs some lessons in customer service; that statement was unprofessional. The young lady was sweet but a bit shy. My elderly mother asked a takeout restaurant if they accepted SNAP benefits; however, they do not yet participate in that program. That's a bit of a letdown. It has the potential to be pretty good as a local supermarket, especially if you are looking for certain Latin-inspired foods. But the manager's rudeness was unexpected.

This is my ALDI when I am in the area on the weekends. This particular one tends to have less staff…read morethan on Gilead Rd. There is generally one person at the register when checking out. There is usually workers restock the shelves which is is important. Overall it's a good location.

Bring a quarter for the shopping carts and reusable bags…read more Great prices for Thanksgiving. I was able to get the bulk of my Thanksgiving menu for $40. This location ran out of turkeys the week before Thanksgiving but not a big deal. We ended up buying a small ham. Check out service is quick and the staff is knowledgeable about where items are throughout the store.

Awesome market, very clean, friendly employees, good produce and meats! All in all a good…read moreexperience.

OMG!!!! This is really in Gastonis!!! Spanish friendly super…read moregrocery store, market and restaurant The variety is mind blowing!! There is the best guacamole, salsa Verde and fruit juice in the state. Made fresh in front of you. Only $3.00 a container. You can't make it for that! You can try it first They have lots of fresh produce and fruit Lots of fish and seafood. Fresh and frozen American meal items but lots of Mexican favorites Clean, very nice staff. Spanish and English speaking Easy checkout This is going to be my new favorite store by far!! There are only two others of these stores Charlotte. Check out their Facebook for specials

Friendly people. Decent sized parking lot. The area is quiet so not alot going on. But you will be…read morestared at if you're not from the area. Its a small town within the city so they'll know.

This cake was NOTHING like the cake pictured when I ordered it, and I am honestly furious…read more The cake advertised is a soft, pastel blue with beautiful flowers all around the sides and pearl sprinkles scattered across the top. What I received was a completely different, much brighter blue cake with barely any flowers and NOT A SINGLE PEARL SPRINKLE on top. And to make matters worse, the frosting was already melted and sagging when I got it home. I live only 10 minutes away, so there was absolutely no reason for it to look like this. I understand that cakes can shift slightly during transportation, but transportation does NOT explain the completely different frosting color, missing pearl decorations, or the lack of flowers. I paid for the cake that was advertised, not something that barely resembles the picture. This was for my daughter's birthday, which makes it even more disappointing. I should not have to fix or defend a cake that I just picked up from the bakery. Very disappointed. I would not order this cake again.

They have the best coffee bean selection! I am not a…read morechocoholic, however they have chocolate lava cake coffee beans and this is the best coffee. It is a light roast. The smell is as fabulous as the flavor!!!!

Tried the Argentine strip steak and the prime Flank steak for fajitas…read more The Argentine strip steak was almost uneatable...BEWARE!!! The Flank steak was terrific.

Fast, efficient , friendly! Can order online and pick up. A lot of options. Located on…read moreBattleground.

I ordered roasted turkey and a half ham for both Friendsgiving and Thanksgiving gatherings. The…read moreonline ordering and pick up process was exceptionally efficient. Many people were served with precision. I was in and out in minutes. The ham and turkey is consistently good and always a hit. We made macaroni and cheese, potato salad, green beans, collard greens and candied yams. Five stars for the food and the excellent service.

The employees don't seem to know what they are doing and management doesn't seem even in the…read moreslightest to care to help them out. While the store itself is rather clean, I think the problem lies with management and the lack of competency to hire people who know what they are doing and the lack of work ethic to show those people how to do the job and instead opting for sitting them down in front of a computer screen and having them watch "modules" that do a poor job at telling them how to do the job, (I know this because I used to work there for three months). I saw an employee try to show a customer who lacked the brain cells to pay for his stuff, how to work the card machine and the store manager Ben was yelling at her when she was just trying to do her job and it was holding up the line. Keep in mind the store manager didn't even take the time to help his people out even after passing by like four times while this is happening. I've also heard and experienced for myself that the management there doesn't care for people with mental disabilities who want to work there and even go as far as to try to set those mentally disabled people up to get fired by putting them in scenarios that trigger them. Sometimes they even straight up fire those disabled people for no reason and make up excuses so they don't have to give them special treatment, (I have autism and DID and they did this to me and even called me retarded straight to my face saying "We don't need retards causing trouble at our store." which I was extremely confused by and upset by at the same time). Don't shop here, the people here are either stuck up or lack the brain cells to help you or even a mixture of both. (When I say lack the brain cells I mean they are Neurotypical and stupid)

Good selection on the salad bar and olive bar. Their cafe has okay tasting food, you can't expect…read moretoo much from food that has been sitting on the heater for hours all day. Big selection of beer & wine. Has all your essential grocery necessities.