If I was able to give this store 0 stars I would! I ordered a pair of Vans from offline…read more(Footlocker.com) and they were not available to ship from the warehouse. Instead Footlocker chains will send the order to the nearest physical store to fulfil the order. Someone at this store, which was confirmed by customer service, packaged a pair of used/worn/dirty and most likely returned pair of Vans to fulfil my order. First of all, why did anyone at your store even accept a worn pair of shoes for a refund or exchange. And if there is something in the Footlocker return policy that states, "it's okay to refund worn shoes" as an employee with common sense should have not placed them back in stock, but rather mark them as defective and get rid of them. The audacity for this employee to think it was okay to ship me or anybody else used shoes, that money was used to purchase them.

They never really have anything incredible here, just the basics. They did have tickets for a…read morerelease here...about two years ago. But I'm not really into the sneaker game anymore so maybe I just haven't been paying attention. The staff was always friendly though! They keep up with what's coming out and also can usually tell you where to get something specific you're looking for from the sneaker head groups around town. It sucks that their clothing selection is so limited, but I understand the location doesn't call for it. Rating system: 5 stars = I'll drive across town specifically for this, and rave to all my friends about it! 4 stars = Would recommend visiting. 3 stars = Average, acceptable, positive. 2 stars = You might be able to drag me here. 1 star = I will not be returning.

My children's school used this store for their school uniforms. Service was fast and nice. I didn't…read morestay long. They also had a clearance rack for shoes my son can use. The shoes are quite pricey but we will see how long they last. I did ask for a military discount. I did receive a discount which is always nice. I need to always ask. Stars 1 star service 1 star for experience 1 star for overall -facilities need to be up dated

Nice, family owned shoe store! My son doesn't require uniform shoes anymore, but we came back…read morebecause of the nice selection of good, black shoes. Friendly and helpful staff!!!!

I have bought quite a few pairs of boots. They are great and got in a timely manner. I highly…read morerecommend these folks.

Ordered Cow hide square toe boots size 11 and they ran small compared to others. So I needed to…read moreexchange them for a size 12 but have emailed, called, chat, and still no response from customer support now for 2 weeks. No voicemail setup on the number on the site.. This place is a scam. Do not order from here. Also, the soles are red and they stain the socks so be careful if you decide to take the risk

I live across town from this location but this is a reason I might go to this mall. I love Lucky…read morebrand and after they closed the location in North Star Mall I was left feeling like I'd have no chance to check their styles in person. Well, fast forward a couple weeks and I happened to be up on this side of town, it was a nice day and I decided to walk the mall (it's in an outdoor mall). I found this location and that feeling evaporated as this location not only offers an option for me to see it, feel it, and try it on but it's also a much larger shop so I'm excited to go back again and again. Service at Lucky's is always good, this location is no exception.

It's been a long one since I was treated so well by a sales person…read more Maria was fantastic. She spent an inordinate amount of time helping me decide on style, color, etc. Her help made all the difference!

The store overworked their employees. I am beginning to normally see one person working by…read morethemselves, which is not safe the stores clean at times. The way the stores run is not good.

They had the typified collection of shoes, but I was especially happy to see a good number of wide…read moreshoes. As one who can have a problem having a choice of shoes that fit, I was very appreciative to see that. Although I did not buy anything I was approached on a couple of occasions to see how I was doing. Customer interaction is very important! This store has only been open a very short while, but I like what I see. This will be my new go to place for Skechers!

This is Texas alright! What a selection of boots and hats !…read moreCome in just to check out the inventory. Good place for work clothes to dress up Prices not cheap but good quality here. Got fitted for a cowboy hat, they have a special bar area to get personal tailoring of hats and other goods. They know their stuff for sure Some accessories like belts and ear rings too. Never seen so many boots and hats on one place and service is excellent Parking is free on a lot that is shared but huge.

My husband and I were looking for some cowboy/cowgirl boots and hats to wear to one of our dear…read morefriends' wedding in Bandera. We live in California and don't own any good cowboy boots or hats. The store had a lot of collections, was bright, well organized and clean. We were so lucky to get help from a young and beautiful sales lady, Jensyn (I hope I got her name correctly...) She was very friendly, knowledgable, very patience and helpful. She spent a lot of time helping me to pick up the right cowgirl hat that looked good on my small head. She also helped my husband with his boots and belt. When I found a pair of boots that I really LOVED, she helped to make the decision without making me feel pressured to get them. We ended up spending around $800 for all of our stuff. But both of us loved all of the items and really enjoyed the service. My beautiful boots had so many compliments from the Texans (woohoo) and also, turned out to be super comfortable: I danced non stop for 3-4 hours without pain or discomfort... Now both of us have several cowboy/cowgirl items from San Antonio that we love and will be using in the future. Highly recommed this lovely store and the wonderful customer service...

I have never had an issue with this pharmacy. They deliver all of my prescriptions to my door…read moredirectly into my hand after having received them first from my doctor, free of charge.

I've always had excellent service here. They do seem to cycle through employees frequently so…read moredon't expect to get to know someone - I'm sure those days are long gone. However, every time I go in and there's a new sales associate they are friendly and eager to assist in finding your size or something that fits your description - either in the store or in stock somewhere else. They are willing to ship items that aren't in the store at no extra charge. It's a type of style I like and for me is a bright spot in the North Star mall. I've always found their shoes to be comfortable from the very start and don't require any breaking in period. They stand behind their products too - I once bought a pair of shoes on sale, didn't wear them for a year and when I finally pulled them out of the closet to use they had a defect - they still took them back! Also had a sports jacket that after wearing it once I wasn't happy with the fit. I mentioned I was disappointed to a clerk a couple months later and they weren't able to return it for me but they did exchange it with a different size that was still in stock at another location - it was mailed to me at no additional charge. Not a big fan of their socks but if they're on sale I might pick up a few playful designs. Belts are great but never pay full price - it's an item that's pretty much guaranteed to go on sale. If you're looking for a deal be sure to check Rakuten (rakuten.com/r/SAFFOR60?eeid=28187) Click on in-store cash back, be sure to link your card. They usually have 3.5% but sometimes have 7% cash back.

I am writing this review because this review needs attention by Johnston&Murphy Shoes! I…read morefrequented Johnston&Murphy in early August 2020 (~Aug 07) to shop as I normally do. I am a passionate Johnston&Murphy Customer and have always had good experiences with them until recently! The pair of shoes I wanted to buy were not available in the store, Lacantera Shopping Mall, San Antonio, Texas! The associate stated, no problem, we can order them for you and mail them to your home no later than September 18th, 2020. Well, September 18, 2020 has passed and no word from Johnston&Murphy! Finally, I called the 800 number today, September 21, and they stated the following: First they said they had some proof of payment issues, well, that's impossible, because I paid for them on my debit card; secondly, they called me back again, after the first Johnston&Murphy Associate hung up on me; and the second associate stated the shoes will be mailed to name in 3-5 business days; 10 minutes later received another call from same Johnston&Murphy Associated stating the shoes are no longer available so we're gonna to credit your debit card account! And, I stated, WOW, it took from Aug 7th to Sep 20 to come up with this conclusion! How incompetent! The sad thing is no one bothered to contact me, at all, to inform me of the status of the backorder of the shoe purchase! Finally, beware of ordering anything from Johnston&Murphy, especially, if not available in store and they indicate we can mail the shoes to your home. The issue with this, Johnston&Murphy never attempted to contact me to give update on backorder; secondly, they gave me 3 different bogus reasons as to why I hadn't received the backorder! I will no longer be ordering anything from Johnston&Murphy moving forward. If the item is not in the store, don't order it, based on this experience! Johnston&Murphy, you need to step up your "Customer Service Orientation" Process and be true to it!