I'd like to start by saying I try to give all small business owners the benefit of the doubt when…read morethere are issues with services I pay for, as my wife and I have a small business. However, using Accurid for a roof rodent issue in my bayside rental property's attic around May has been one of the most frustrating, unprofessional experiences I've had in my many years of being a landlord. While Dennis has been professional in tone and demeanor during phone conversations, his team only came to my property one time to complete a rodent service and never came back for any of the 4-5 scheduled (then rescheduled) follow-up inspections to complete/resolve the rodent issue. Over several weeks they consistently no-showed appoints and I'd have to call after the fact to reschedule. At first I was at least getting a reason of a tech being sick or them being short staff, but eventually I just stopped calling because they'd no-showed so many times. I left it alone and assumed they missed the mark and it was what was --as this sometimes happens with smaller and/or less professional service companies. For some reason about 3 weeks ago I started getting phone calls from his scheduling employee for my "quarterly service", which I NEVER signed up for. In the 2 times I spoke with her I explained that they never finished the rodent service I paid for and I would like a phone call back to get that figured out before agreeing to any type of ongoing service. Since it had been a few months since the no-shows, I wasn't likely to sign up for a quarterly service, but I thought it was a reasonable request to receive some type of call and explanation as to how/why I was missed so many times AND a plan to resolve the fact that I had paid for a service that was never completed...especially since they were calling to schedule a quarterly service. Fast forward to today, September 1st...I don't have any voicemails or missed calls from Accurid for a follow up regarding my request for call back from Dennis on the incomplete service, but I check my business email and I received a $105.00 charge from Accurid for pest services. I immediatley called their phone number and Dennis answered. He looked up my property address and asked if I signed up for a quarterly service. I explained the backstory and how they never finished the rodent service. My primary issues leading to this review: 1) Dennis didn't apologize, ask about what he could do, or even make a veiled attempt at trying to get something done asap to rectify the original rodent service that was never fully completed 2) Dennis didn't know for sure whether I had signed up for a quarterly service, yet still kept my credit card payment information from the incomplete rodent service AND, even worse, charged me for a "quarterly" service 3) Dennis informed me I'll get an email today (I have very little confidence that email will come btw and will be submitting a fraud dispute with my credit card company) with the payment refund, and it would take about 10 days for a refund 4) I NEVER agreed to a quarterly service, was overly understanding on the multiple reschedules/no-shows, and even gave them the benefit of the doubt on them just missing their mark on the rodent issue...yet the money they absolutely improperly charged me today will not come back to me for over a week and a half. How is it not a priority to resolve this ASAP, even if it means cutting a check, cash app, whatever? :| As a business owner with some level of integrity I would at least think an apology and quick refund of a fee for non-rendered, non-agreed to services would be a top priority. Based on their other reviews I assume everyone doesn't get this level of terrible service, but at this point I also would not be surprised one bit if there are many other customers with experiences just as bad as this...which some of the Yelp reviews show. I should have checked Yelp!

I have searching for a reliable, professional, and affordable pest company for a long time because…read moreevery spring when the weather gets warmer, a lot of ants came from nowhere in my house. So I found Accurid on Yelp's and the company has great reviews so I contacted them. The company had excellent communication and years of expertise. The tech arrived on time and he even called me before he arrived! I felt very good to get special attention and he did his job very professional and knowledgeable about the work. He explained everything that he was doing. I am incredibly delighted with the result. I don't have enough to say how happy I am now. I highly recommended Accurid to my friends and family.

We've been using PP for over a year now, after our realtor introduced us and we found them to be…read more extremely helpful during the inspection process. The inspector was calling me back from his cell phone after hours to help us understand the report. He even took my husband in the crawl space to show give him a visual. They can also always get me on their schedule quickly when I forget to schedule my regular visits ahead of time! The service people are always friendly and on time. They also took care of a small wasp nest problem while they were out here without any extra charge. I highly recommend them!

George and his staff are Amazing!!! They have serviced our home eight years, they are reliable…read moredependable and high quality. I'm very pleased with their service. Thanks George!!!

No matter the bug problem I have I get the product from them and it works every time rather than…read morespend money on a pest service that never needs to get rid of the problem and is very expensive where this pest store is very affordable...

This is my go to company for pest control. We have used them countless times and always have good…read moreresults. They are always on time and have so far provided good service. The tech that comes out is very knowledgeable. They also will honor their guarantee if you end up having to call them back within a designated time frame. Overall, I highly recommend this company and will continue to do so based on the results I have gotten.

I had a very positive experience with TML Pest Control. The technician and owner were very…read morethorough, polite, friendly, and punctual. Pricing was very reasonable for exterior treatment. Would definitely recommend!

This "company" is a total joke. It's just some guy who sends his friend out to your house to put…read moretraps around. Totally unprofessional on every level. After service the owner requested I pay his tech directly via cash app. After 2 missed follow up appointments I told them I wanted out and to get my money back, the owner just stopped responding. Please don't waste your money with these guys, they aren't even cheaper than a real pest control company.

Eastern has the "know how" and trustworthiness from years of dedicated experience serving…read morecustomers. Best of all is THEY DO IT ALL! Eastern is our GO TO for critter control and moisture abatement inside, outside, and under our home. One yearly call eliminates ALL of our issues...and helps me stay married!!!! When we sold our first home, they did a moisture and termite inspection with detailed report and price to mitigate findings $1,000's below the buyer's company's quote. We now live near water so pests, mosquitos, rodents, and mildew are seen so annual treatments and inspections are needed. [Don't freak out if you see (dead/slowly moving) bugs show up after they spray; that means treatment is working! ] They guarantee their work and everything they use is pet safe. They care about me and my family...Brandon is always careful not to track debris from outside when working inside, makes sure gates are closed so my dog doesn't get out, sprays water lines and spots I recommend, swaps out bait boxes, and calls me to check on their work. This has forged trust in them to do work even when I'm not home. Don't wait. Call EasternPS today!

These guys are great. They keep up my termite inspections and now my pest control and new vapor…read morelock (it is past time on the replacement of that). Good dude who does my work. I am a fan. Local family/local work/local company. Heck yeah!

This company is amazing! He was extremely informative and did a great job. He was on time and…read moreexplained everything as he did it. All his products are safe for children and pets. He never pressured us to sign a contract or do a quarterly program but we signed up for another treatment because we were so happy with his service. Goddard is very affordable and they don't charge you more if you choose to do a one time treatment which is unheard of. I think that is a great business model and goes to show what kind of business they are. I will be recommending them to everyone I know in need of pest control!

I found Goddard Pest Solutions thanks to Yelp, and called them out to deal with a pest issue…read more While in the crawl space, the inspector found termites which he physically showed me. Luckily they had not reached the wood beams yet. I was able to schedule a full termite treatment with them 2 days later. Each time they have arrived promptly on time, have been extremely friendly, helpful, and professional, and have exceeded my expectations. I cannot recommend them highly enough, and will do so in the future to all of my family and friends. If you're looking for the best pest solution company in Tidewater, your search is over!

They did a great detailed job on our move out clean. Business owners/workers are friendly and very…read moreresponsive. Reasonably priced, with a 15% military discount. Only issue was they were a little late to the scheduled appointment.

My new favorite cleaning service! As a realtor I often need a company that I can count on to…read moreprovide a great cleaning service at a good price. I called and was greeted professionally, provided an estimate, and scheduled a cleaning after learning of the services they provide. The cleaners showed up on time, performed the service and I'm a very happy, now repeat, customer! Thank you. Easy peasey...just like it should be.

Trusted service since 2010. Quality work, price, people. Been with the bad ones _wont ever leave…read morethis one!

Second Opinion was recommended on a local Facebook page. We have been very happy with them. We've…read morebeen using them for a few years now. They are polite on the phone and the technician shows up on time. After using a large chain pest control company who left poison out that our dog got into, I'm happy with S.O.