Mark and Cody did an excellent job of getting rid of moisture on my ceiling. They were considerate, extremely personable, on time and very pleasant to work with. I really appreciated the customer service. read more

The water damage remediation was fine. But I made the mistake of paying my invoices to them. After I paid they wouldn't communicate with my insurance company and provide documentation of their work. I wasn't able to get insurance reimbursement that I was owed. My insurance tried repeatedly to get documentation to avail. My question is "Why?" Were the charges not justified? read more

Appreciated the prompt responses from this company. Matthew was professional, thorough and communicative. If ever we need this kind of service again in the future, this will be our first call. read more

Very happy with the services from Alert restoration! Very communicative, helpful, got the job done and walked me thru every step of the way. Thankful for Matthew, Franky and Rose. You made this an easier experience for me. read more

They give their business clients 10 days notice before removing fencing from a fire. Not only that, they drive all the way from wherever to push papers in front of your face the day of a fire. Or just show up to your personal house to bother you. Unprofessional. Crooked. User beware. Stupid pricing on simple fencing and boarding too. Just awful. I regret having done any business with them. read more

Mark garcia was very professional. Very courteous. Made the process as easy as possible.

Martin was amazing. His attention to detail was the best out of all the workers. I would definitely recommend Alert disaster to anyone that either has a flood or a fire damage. They are the best. This is the second time I've used them used them at my store Guarantee Shoe Center also. read more

Very knowledgeable company! All the staff goes above and beyond to make you feel comfortable and taken care of. I appreciate all the help from the office team as well. I would highly recommend Alert Disaster Restoration to my friends and family! read more

EMS Director Bill Gentry and the Alert Disaster Team family are great! Bill shows so much empathy toward his clients and shows skill in getting the needed services performed. read more

This companies customer service is excellent. They really care about their customers. Mark was so polite and really took the time to listen to my concerns and he answered every question I had. 5 stars for him! read more

Mark Garcia did a great job. Contact him for help on any graffiti removal. On time and on point. Thank you again!

Bill Gentry and the whole team are awesome ! Grateful for each of them and their work ethic

If you have the opportunity to work with Alert Disaster Restoration, go for it and you will not be disappointed. I woke up in early November 2023 from a call regarding a fire in one of my apartments in Bakersfield,CA. That morning, I also received a call from Alert regarding the fire. I made one call to my realtor in Bakersfield to check on the Alert Company. Living in another state, I never viewed the damaged property from start to finish. I'm totally impressed with the company. I need to commend two individuals that were always there for me. Kolin schinnell is absolutely without question the best person to be Project Manager for the reconstruction. We communicated regularly during the 9 month project. He was my eyes fir all the flooring, counter tops, appliances, paint, to rebuild the unit and the adjoining damaged apartments. I cannot thank Kolin enough for all the extra things he did. He was the best possible man to work with and for me. In addition, I must also mention Howard Drews. We spoke as needed. He walked me along the path to a very successful conclusion. Any qyestions I had during the rebuilding process were satisfied. I could call either man at any time I had a question and appreciated their responses, effort, and time. As I said in the beginning,, if you have the opportunity to work with Alert Disaster Restoration, you will not regret the fabulous company. Albert Engstrom read more

Very efficient process with Alert Disaster Restoration, a fantastic company. Working with Bill Gentry was a very smooth process. I appreciate the friendliness and promptness that was brought to my clean up. The work provided was very thorough and I also appreciated how he was respectful of my property. I definitely recommend this business, you will not be disappointed! read more

Alert responded quickly to our request. They were prompt, efficient, professional and friendly.

Look, we had a bad water leak in our house and the insurance company was the party that contacted Alert Disaster Restoration to do the work. I had no clue who they were, but was just shocked by the professionalism, the quality of the work and the entire process. Left to my own devices, I would have hired another contractor and missed out on this. The trades people they brought in made the kitchen look better than it did before, and we had remodeled the entire space in recent years so that's saying a lot. Kolin was our lead man on the process, and this young guy is kind, professional, organized, personable and quite knowledgeable about what needs to be done and when. Just texting him if we needed something was all that had to happen when we needed anything, so I recommend requesting him if you use this firm. Any delays in the process should be laid at the feet of the insurance company and its rotating crew of desk adjusters, but Kolin handled a lot of that and made the process easier. read more

Amazing team, quick response. I'm amazed with Alert and their hard work, to get things done

Due to a water leak in my bathroom I had mold in my wall and vanity. My appointment for the clean up was scheduled for a Friday morning and was to be completed that day. Due to another job (emergency) only half of the day was used to do my job so it was not completed as promised. The next business day was Monday and the start time was delayed, however the work was completed. I was very satisfied with Martin who did the clean up. He was polite and courteous and he thoroughly explained the process. read more

Alert Disaster Restoration was very responsive and informative throughout the entire process. They were upfront concerning what services they provided and the cost of the service. Brian, Michael and Martine' were professional and helpful in dealing with our concerns.The only item of concern was the extra cost with paying by credit card. I would recommend Alert Disaster Restoration to anyone needing the services they offer. read more

My wife and I recently came home to a flooded kitchen. After fixing broken pipe, we called Alert Disaster Restoration. Our first point of contact was Troy who did a great job of analyzing and walking us through the steps and timeline. After floors and walls were removed and fans had dried the cement, we met Kolin who helped us get everything put back together. We had plans to leave on vacation and Kolin stepped up and went and ran errands himself to get what we needed to finish our house before we left on vacation. All I can say is we were dealt a terrible situation and Troy and Kolin were amazing at both of their jobs. Thank you Alert Disaster Restoration! read more

Amazing company. My grandmother who is 94 years old had a water leak at her house. We called Alert and they were right on top of it. Helped to get my grandma out and into a hotel room while they got all of her belongings out of the house and worked with the insurance company to get everything completely repaired. Amazing response time and the quality of repair work was top-notch. I always felt like they put my grandma's safety and well-being first. Complete mold remediation and the finished product turned out amazing. Thank you Alert for all of your help. read more

Superb services by this company. They arrived within 2 hours of notification to access the water damage and immediately started working to prevent any mildew and mold. Staff was knowledgeable, professional and personable, Would highly recommend this company. read more

I had a horrible house fire back in March of 2023. From the beginning of the ordeal to the end the entire staff at Alert Disater were by my side to help ease the burden and stress of rebuilding my home. Brad the project manager insured everything with the home got taken care of and Dee in the front house helped ease my stress with the insurance companies. I would recommend Alert Disaster to any during a disaster. read more

I had an insurance claim that required my kitchen to be reconstructed. I needed an estimate to be written up asap, so I could get started on the reconstruction. I reached out to Tim Davis with Alert Disaster Restoration. He was able to get out to my home within 24hrs and complete the estimate for me. The estimate was so accurate that my insurance company accepted the estimate and my claim was paid out immediately. Tim makes every effort to go above and beyond what's expected of him when it comes to customer service. He's very flexible and efficient when it comes to working with a customer's schedule to get an estimate completed. I highly recommend Alert Disaster Restoration for fire damage, water damage, and mold removal issues. Thanks for everything Tim! read more

Alert is a great company to work with. In my experience they are professional, knowledgeable, honest, and good people. I highly recommend their services. read more

Last night I noticed I had water dripping from my kitchen ceiling !! After calling 3 plumbers, the first didn't answer, the second said leave a message and the third( a 24 hour service) said they could come out Wednesday, I called my daughter for a referral. She recommended Alert Disaster Restoration whom she had had success with. I am so glad she did! Immediately upon calling them I talked to a professional and reassuring employee! I was made an appointment for the next morning, with the offer to come out immediately which I declined. Upon arrival, Tina and Jason put our fears and concerns at ease. Jason went into the attic and found the leak. They were both knowledgeable ,friendly and easy to talk to. This company is awesome and if we ever find ourselves in this kind of situation again they will be the first number we call!! read more

Alert Disaster Restoration - Damage Restoration Near Me - Bakersfield, California

Thank you Alert Disaster for employing kind and caring people. I was in a panic and the response time was wonderful. Felisha listen to my problem and took the time with me that I needed to make the decisions that was best for our situation. I really appreciate her kindness and professionalism! Thank you, Felisha!!! read more

Tim came out right away and had his crew out within a few hrs of the incident. The best part was we didn't have to handle much- they came in, from mitigation to repair, to coordinating with the insurance company. Overall a great experience and highly recommend. Ask for Tim! read more

I have had many interactions with Alert Diaster all of them good. They have maintained good communication throughout the entire project, they take their time to answer all my questions and when unexpected issues came up (at no fault of their own) they were diligent to resolve them. I highly recommend them as they have taken the stress and load off for both projects big and small. Thank you guys for all you are doing! read more

Alex and Will from Adr services are really professional at what they do, they came quick to assist and do the clean up, I totally recommend their services ADR.. read more

Our water heater broke and proceeded to flood the garage and our daughters bedroom.. they responded quickly and went right to work. The professionalism and courtesy and most of all patience with my 100's of questions was exemplary! Thank you David! read more

We had some minor water damage in our bathroom from a while back, so we went on yelp to find someone to come look at it and sent out a few messages to companies. We heard back from Alert Disaster Restoration first, and they were able to come see the damage within 2 days. They took a look and suggested we call a handyman, since the damage wasn't too extensive and there was no obvious mold. They were honest and didn't try to upsell me. They didn't even charge me for their assessment! They also gave me some recommended contacts of handymen they used for minor fixes. This will save us hundreds or maybe a few thousand dollars. I highly recommend them and believe they will give you an honest assessment of your water damage issue. If we do end up finding mold in the walls, we will definitely be contacting them to help us fix. read more

Love Josh! super helpful and explained everything. He even called a client for me to explain all the work being done! That's some service!!!

I am so glad that Alert responded to my fire! Having a fire is horrific and I wouldn't wish it on anyone.  Alert's employees respond VERY quickly to provide immediate assistance.   They handle everything--   boarding up and securing the home, packing out/cleaning/storing smokey personal items, demolition, and the re-building too.  When we hit rough patches with the insurance they were in my corner, and they fought to make sure I was taken care of.  I can't say enough good things about this company and the truly good people who run it.  Special thanks to Tim and David for all they do! read more

Worked with Tim Davis and David Dennison clean up water damage and do the repair. They both did a great job and were very fast to respond. They ended up helping us get the insurance company to cover more than expected. I would highly recommend using Alert. This is an industry that has a bad reputation but my experience with this company is that they are can be trusted to follow through and get the job done. I'm very happy. read more

Our house flooded and they were timely! They showed concern for our situation and were very professional, organized and efficient. The employees were all very helpful. They all worked as a team and were very courteous and informative. ladies at the office were very helpful. Fred and David are great!! read more

We came home to every homeowners worst nightmare, the recent rain had caused of roof to leak and soaked our nursery! I had no idea where to start looking for help so a friend referred us to Alert because they helped her with her home as well. They came out within an hour of me calling, put a tarp on our roof and dried up the nursery, their team was extremely professional and walked us through the process from beginning to end. I would definitely recommend them to anyone who finds themselves in a emergency situation. read more

Terrible service! A three week promise of completion turned into over three months. I moved out of my house on September 4th. and back into my house December 14th. The pods were left at the curb two weeks after they were emptied, the lockbox is still on my front door December 27th after texting, calling and begging for two weeks to have it removed. This business is making a killing off of homeowners insurance- no surprise. They charged the insurance company over $8,000. To move part of my furniture into two pods sitting at my curb, using low wage Latino workers. My advice, hire a trusted contractor to take care of your project. read more

I want to give a huge thanks to Jason Vassaloti for being professional and extremely helpful! I would highly recommend them. Jason was very knowledgeable and informative. He gave us his honest professional recommendations and we truly appreciated his feedback! read more

When my house flooded on Valentine's Day I had no idea who to call, so I called the name at the top of the list and got lucky! The crew from Alert were quick to respond, and the end results were excellent. My only criticism is that they were not always on point when giving me estimated dates and times, and they tended to assume (I guess) that I was familiar with their procedures.. Special shout out to Carlos and Robert, two of the nicest guys and hardest working craftsman I have ever encountered. They had the hard work of putting my house back together and I can truly say it looks better then before the flood. In addition, their carpet cleaning guy, Patrick, was a real pro. I would call Alert if I had another disaster. read more