I cannot say enough wonderful things about Michelle and the team at Michael E. Minden Diamond…read moreJewelers. About 18 years ago, I brought a precious family heirloom diamond to Michael E. Minden and trusted them to create a beautiful new ring. That diamond held tremendous sentimental value, and they did an outstanding job designing a setting that I treasured for nearly two decades. In the fall of 2024, my future son-in-law was preparing to propose to my daughter. My mother generously entrusted him with her 55-year-old diamond so he could create a special engagement ring. Michelle was incredibly patient, knowledgeable, and caring throughout the process. She helped him select the perfect setting, and the final ring was absolutely stunning. It was such a meaningful way to continue our family's tradition of passing treasured jewelry from one generation to the next. This past spring, I unfortunately lost a stone from my own ring and discovered there was more damage than originally thought. Michelle immediately stepped in and worked tirelessly with my insurance company. She advocated for me every step of the way and truly fought to ensure I received the best possible outcome. Thanks to her dedication, expertise, and persistence, I now have a beautiful new ring that I absolutely love. What began as a family heirloom years ago has now become a new heirloom that I will one day pass down through future generations. Michelle's professionalism, compassion, and commitment to her customers are exceptional. She treats every piece of jewelry as if it were her own and genuinely cares about the people she serves. Thank you, Michelle, and everyone at Michael E. Minden Diamond Jewelers, for helping my family create and preserve such meaningful memories. I highly recommend them to anyone looking for a jeweler they can trust.

The meat and potatoes:…read more Custom jewelry requires transparency, consent, and integrity. Undisclosed gemstone substitutions, misrepresented diamond clarity, and swapping diamonds without client authorization reflect practices that should concern any consumer. Proceed with extreme caution. The full kit & kaboodle: I paid $11,700 to Michel E. Minden Jewelers for a custom engagement ring. What followed was a series of undisclosed substitutions, material discrepancies, and a complete refusal to take responsibility. The ring was not produced according to the design specifications. When I raised concerns, I was initially brushed off, and then later told it would cost an additional $2,000 to fix their discrepancies. An independent appraisal revealed that the "teal sapphires" paid for were actually spinels, a lower-value gemstone, which were substituted without my knowledge or consent. More concerning, the diamonds were confirmed to be SI1 clarity, despite being sold and invoiced to us as the superior VS2 clarity. When brought to Michael's attention, he informed me that his gemstone vendor substituted the stones because he couldn't find the color of sapphire (teal) that I wanted. Michael then finally offered to fix the ring "as a favor". When we asked about the issue of the diamond clarity, Michael was adamant that he sold us VS2 quality, and that he didn't care what the appraisal said. To prove his case, he offered to have the diamonds certified, which would show the VS2 quality. I had assumed he was going to have them GIA certified, but he would only agree to IGI certification, which is a less reliable (and lower cost) certification. We discussed Michael's ability to remake the ring to the original design specifications and Michael offered to reimburse us $1,500 (even though he was going to charge $2000) to contract a new jeweler to correct the work. Three weeks later the diamonds were finally available for pickup, and they were immediately mailed to the new jeweler, as this was the only component he was waiting on to finish setting the ring. Michelle, the store manager, advised that they were giving me 4 grams of raw gold to have my ring remade, so the new jeweler wouldn't run into any issues with melting down my previous ring. This seemed generous at first, except that they later told us that they wouldn't give me back my original ring, because they were giving me the gold instead. At this point, I just wanted to conclude all interactions with this business and move on. Unfortunately, when my new jeweler received the diamonds, he discovered that they were not the same dimensions as the original stones. I immediately contacted Michelle and only after pressing for answers was I told that Michael had "upgraded" the diamonds without my knowledge or authorization. The substituted diamonds were incompatible with my very specific custom design, rendering the ring impossible to recreate as originally built. Repeated emails, texts, and attempts to obtain answers were ignored. We went to the store in person after being repeatedly disregarded, at which point Michael refused to come out and later conveyed through staff that he considered the matter "closed." He even went so far as to accuse ME of trying to extort HIM!! All I wanted was my original diamonds back, or for him to take back his crappy diamonds and gold and provide a full refund. After exhausting every reasonable avenue, I filed an insurance claim and sought legal counsel. He ignored the attorneys as well but thankfully my insurance claim was approved. Without this, I would have been forced to take Michael to court. I have emails, texts, and appraisals to prove everything that happened. I would never recommend soliciting business from this company.

Before I came to the store, I had chatted with them online through their Instagram portal because I…read morehad broken my necklace -- one that I'd bought elsewhere but that held two very meaningful pendants. I was traveling and really wanted to wear it, so I reached out to see if they could help. They were so kind and asked me to send pictures to make sure they had what was needed, then shared the store hours with me. When I came in, that's when I met Jackie. Unfortunately, they didn't have my exact necklace, but Jackie was like an angel -- she fixed my necklace for me right there. While she worked, she listened as I told her about the pendants and their significance, and of course, I cried. There was another customer there at the same time, and Jackie was making a bracelet for her. It turned out she had recently gone through something similar to what I had, and her bracelet held charms with the same kind of meaning. It truly felt like we were all meant to be there together at that moment. It was such a wonderful visit. Jackie was more than helpful -- she was kind, polite, uplifting, and such a bright, graceful person to be around. Thank you so much!

Cece is fantastic! She is very welcoming and helpful. There is a great selection and the quality is…read moreoutstanding. Would highly recommend for anyone looking for permanent jewelry options.

Ophelia is such a gem! I absolutely love her work and I've had my beads for a while now along with…read moreother accessories. These are the most durable waist beads I've ever purchased and she has a great variety to choose from .

The owner was very attentive and welcoming. She had a good selection of jewelry and waist beads at…read morean affordable price. I spent $15 on my waist beads and $10 on my daughters. She also offers community building events!

They are located in between the Luxor and Excalibur near one of the people movers. It is a cute…read morelittle shop of women's accessories mostly handbags and jewelry. I was caught by all the bling in the window. I was reluctant to stop because I thought it was going to be out of my price range. On the contrare! Very affordable! Got this beautiful 9 row rhinestone bracelet for $15. They also had some larger pieces like a rhinestone bib and I think that was less than $50. It was so hard to decide what to get! The ladies running it was very nice. There was a problem with their credit card machine so it took a little while to complete my transaction. I was not in a hurry so I just kept browsing. If you love bling, stop by and you will find something you can't live without.

Everything! I took in a Pandora bracelet for repair. The workers were personable and efficient…read more They took my bracelet and had it repaired and ready just as promised. Pricing was very reasonable, I would gladly consider them again in the future.

I came into T Bird Jewels to get my Seiko graduation watch resized. It was a gift from a friend who…read morebought it there, so I was not a paying customer myself. Still, Ed Santoro welcomed me warmly and treated me with the same care and attention as anyone making a major purchase. He took care of the resizing quickly and professionally, even while the store was busy. After I left, I realized I had forgotten my warranty card at the store. I sent a quick email, and Ed went above and beyond. He personally shipped the card to me across town using private shipping, and even included a handwritten note thanking me and apologizing for the inconvenience. That level of attention and follow-through is rare and truly appreciated. Ed earned a loyal customer that day, and I will gladly refer friends and family to him and T Bird Jewels.

Dealing with Larry Mindin is a joy. He's fair, and skillful. His experience shows and his sense of…read morehumor, too. He will appraise and buy your jewelry, even your gold teeth! Their repair work is unparalleled. And reasonable. They showcase gorgeous new jewelry and also sell consignment pieces. High recommendation! Linda Drucker

This is my go-to jeweler when I break a clasp or have a problem with a chain. They are quick and…read moretheir prices are reasonable. I've also had them do specialized work to superimpose two pieces of jewelry into a single piece. They did a fabulous job and included me in the process the whole way.

Every time I go in there the store is clean and the staff is friendly…read more Had my daughters birthday there recently and Annette was super helpful. Called me a few days before to get specifics, decorated beautifully and hosted the girls so nicely while guiding them throughthe crafts we chose. She's a gem! Also spoke with Elijah when I was there, he was very nice as well.

First time at this location. Lots of sales on Christmas items marked down to 70% and also some…read morediscounts on valentines decor. Used a $5 reward I received on line before we got to Vegas Ask the kind employee by the photo section to let you into the restroom if nature calls. Big easy aisles to delight your crafter's browse then choose and add to the wagon. As usual spent $100+ but it's okay cuz I haven't hit up any slot machines... yet.

1/6/22 Taking my…read moredaughter shopping today. Yes, spoiling her some more :) Quality/Quantity - Unfortunately they did not have the ring my daughter wanted. Atmosphere - Consistent for the brand, even in an outlet setting. Service - The team member was great. She looked up and found the ring in another location. Then, she took the time to try to call the Swarovski at Caesars Palace to put her ring on hold. Price - N/A Owner Suggestion - Thanks for making good and affordable jewelry. :) I have always been a fan of your product; they make great gifts.

JUNK I couldn't believe it I Paid $100 for a ring that was…read moreon sale It had a large stone with a small amount of cheap glue Stone fell out The would only warranty it instead of refund They did not have a second one at the location I have to make another trip there Saturday for another store to forward one There was a pair of swaraski sunglasses I liked they cost 3×'s more than buying them at the Saks outlet