I can't believe there's far worse places with way higher review averages. *Cough* *Eddie Hair Studio at: 4828 N Cumberland Ave Norridge, IL 60706 * *Cough* Unlike that place, I was never subjected to a meat butcher shave here. I came here for years. My hair was challenging to deal with for different reasons on my last visit here than on my first (overwhelming hair progressing to hair thinning in tricky areas). The skill levels vary among the staff here, and those who weren't up to the task never got greedy. There have even been temps here who handled my hair quite well, and were very knowledgeable. Granted, I never had my hair dyed here, nor have I had a special hair style done for an event. However, if someone will make mistakes on your hair, it better be someone with at least basic training. The mistakes made by someone with no training (like from several in the place I mentioned above) will lower your quality of life outside your home. read more

Horrible!!!! Cut my hair and does not looked blended. He cut more than what I asked for. Do not come here definitely not worth it. read more

Alex Lopez Salon - Hair Stylists Near Me - Chicago, Illinois

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After leaving a review in April for my early January visit, I've returned once again. I'm giving you all another chance! Why? Because the roots were coming out of course, gotta get the highlights touched up!! Here's Alex, salon owner himself doing my hair again. He was pretty annoyed, frustrated it appeared. More hair pulling once again. The shampoo and conditioner portion was HORRENDOUS as I wanted to just curse out the old hag doing the wash. It's NOT supposed to be painful, it should be gentle and relaxing. I honestly felt that there was some sort of racial crap going on in this place as other girls who were getting their hair done seemed at ease, serene and not in pain like myself. Touch up was finished after 2 hours... Came out just fine. Alex quoted me 60 dollars for the touch up upon entry to his salon, he charged me 70. I returned 2 days later to get my 10 dollar refund as I didn't catch it the first time around. That in itself was a bit of a hassle. I WILL NOT BE COMING BACK AGAIN. GUARANTEED. read more

Yep, it's all true. They cut my face. After doing so, I yelped a bit (no pun intended) as anyone would after having their face cut with a razor. The crazy lady brandishing the razor then told me to "relax" and that it was "not a big deal." I forgot to tell her I've never been in a knife fight before, I guess. To me, it was a pretty big deal. read more

I walked in to get a up-do done for my short hair, (above my shoulders) i was told $20 bucks Alex ended up doing my up-do and charged $40. Also I had some guy do my brows, not only did my brows come out THIN (hoochie thin) but the damn guy wasn't even prepared i had to pop out my own eyebrow brush and comb them then had him pluck out a few missed hairs! Both Alex and Mr. unprepare certainly didn't get a tip from me! This was 3 years back who knows i'm sure they replaced Mr. unprepare since that's how Alex runs his show! read more

I came here once and I described what I wanted to do with my hair, and before I can even get a seat to get it done, he gives me this gay look like euuuuu. Seriously what a Jerk! We ask to cut our hair the way we want it! I walked out of this place and tell everyone not to come here! This place is horrible, People don't waste your money here! read more

He cut me, was bleeding... never told me. Noticed when I got to my car. How can someone be a pro and not tell his customer that he cut someone!!??? read more

I know I can be really demanding and I have been getting my hair done by the same person for years however this last time I couldn't so my cousin recommend this place, to be honest I was a little scared but I need it to get my hair done because we are going on vacation so I went... The place is really clean and staff is friendly I didn't had and appointment and they started it with me right away, I'm extremely happy, my hair looks great and healthy after been color, they pick the right tones... And the prices are reasonable. read more

Horrible horrible horrible!!! Please stay away from this place ! If Alex only knew what kind of customer service he has he will for sure be disappointed ! The lady there named MATI is RUDE!!!! Wanted to make an appointment with her at 9am and told me that she will not be going in at 9am when she starts at 10am just for a Hairdo... before that I had went it for a bride hair trial and showed her a picture of how I wanted it and guess what waste of time she kept leaving me there to go attend another customer come back with an attitude and didn't even get close to what I wanted! Waste of damm $40. Please avoid going the only nice and kind person there is OMAR EVITEN ESE LUGAR ! De lo peor! Y groseros! El único que hace muy bien trabajo es omar si supiera Alex que mal están asiendo estaría decepcionado... la señora que me atendió MATI es tan grocera y con muy mal character! read more

Well, I was going to this place for the last five years or so and getting my haircut by Mary, who did a great job, but no more!! To backtrack, I used to live in the neighborhood, and decided to go in for a haircut several years ago. Mary (Maria) cut my hair, and did a fantastic job. Now, I'm Caucasian, and the place is 100% Hispanic, with Spanish being spoken the majority of the time. There was many times when I waited for Mary to cut my hair as she's having a conversation with a co-worker, never apologizing for keeping me waiting, and being semi-rude in the process, but I always put that in the back of my mind because of the great haircut. I moved to Lombard around two years ago, and kept coming back to Mary (Maria). Keep in mind that not too many people were ever friendly towards me at that establishment (at times I felt like an outcast) but I kept coming back. Since I moved to Lombard, I decided to attempt to call for an appointment so I would not have to wait for two hours as I've done in the past. This past week, I asked one of my co-workers to make the appointment for me (she speaks Spanish). She called on Thursday, and even verified it on Friday. This past Saturday, I make the forty-five mile trek to Alex Salon from Lombard to the Southwest Side of Chicago, thinking that I was going to have an eleven o'clock appointment. Well, to my total dismay, Maria was treating/cutting a woman's hair. None of the people at the front desk even looked at me as I attempted to talk to Maria, asking her what happened to my appointment. She gave a halfhearted reply that explained she wasn't in work on Thursday, and had this appointment instead (even though my co-worker called on Friday to verify the appointment). She stated I could come back on Monday, and I said OK (or I could wait two hours). Well, I got in my car, and thought about it, and came back and told the guy at the front desk that I could come back in two hours. He yelled to Mary in the back of the salon (who was at that time shampooing her client) and she gave a rude reply that she could do it in two hours. Again, no apology of any sort, no explanation of why I wasn't told she was double-booked.... I thought about this in my car, and told myself I would never go back there again. This is an example of racism and very, very poor business practices. So I found a place in Villa Park (thanks to the good reviews on Yelp), got my haircut, was able to communicate with my stylist and the people in the business, and came home happy, as my ride was only ten minutes from my townhouse to the establishment. I should have read these reviews years ago, as Alex Salon is reviewed terribly on Yelp. Thank God for the internet, as I'm now using it as my point-of-reference from now on for any service that I decide to get. Back to Alex Salon...Enter at your own risk. If you are Caucasian (as a woman described in a review below) you'll be treated like an outcast, plain and simple. And for as many good salons that are out there in the greater Chicagoland area, I was a fool to keep going back there, and I advise you to not frequent this establishment. It's not aesthetically pleasing, as again, you can find better! read more

Request mari for a haircut. I'm pretty particular about how my hair comes out....very long with layers. She listened to what I wanted and actually did a really good job blowdrying my hair...(I usually have to go home to blow dry myself cause I walk out looking like have a fro) The place seems to be going through remodeling so not the pleasing place but I went cause a friend recommended it. Note... I spoke to her in spanish the whole time. read more

K, I hate to say it, as I have mixed feelings about salons in general. It's true that they speak Spanish & often ignore their clients or double-book so that clients wind-up waiting forever to get something done. They also do photo shoots & hair/make-up for pageant contestants & such, so that it is always a wait, but DAMMIT, it's really hard to find a good hair salon on the south side that won't cost a super fortune (it's a little steep for me, but I try to budget to get my hair done right). My hair always looks amazing when I leave the place. I did notice that this is the only place where they don't noticably sanitize combs & brushes in that blue liquid stuff, they don't brush the excess hair off of you at the end or even use vaseline or any other product to keep from staining the customers' foreheads if they are dying hair. I always leave with stains on my face & ears, as they tend to be a little sloppy with that task, but I tip generously because despite all the hassles, they make me look like I have killer hair & they are really nice TO ME. Yes, they could use a little more customer service but to be fair, most of the Tre Chique salons I have been to in my lifetime (even during my VERY brief modeling days), had a bad attitude; seems to be common; almost like you had to be a MEAN GIRL to get the job! read more

Decent job but they bite off more than they can chew. They'll take one client and then leave u to work on another at the same time. Also I dunno why but people just stand around u staring at whoever is doing ur hair. They also talk on the phone a lot when cutting ur hair which is kinda unprofessional. read more

I have been a customer of Alex's salon on many occasions since they opened up their place. This place at one point use to be the "rave" especially in west lawn area as we did not have to commute far to get a good hair cut. The only complaint I had was the waiting time, lack of seating and the price gauging as many reviewers mentioned in their posted. You're quoted one price and then finished with another, I guess depending on how their sales are doing! In all fairness their is one stylist I do go to and was honest with prices in cutting and styling for events. All others are questionable. Yes, some of the employees are stuck up and according to the owners mood he will greet you or is frustrated "poor customer service" as other reviewers mentioned. A few days ago I went for convenience just a 5 min. drive my regular hair stylist was busy and for a long time had not had my haircut done by Alex. I was there about 3 months ago another hair stylist took care of me. I have a scalp condition "seborric dermatisis" because I have "psorasis" something I have had since grammer school and just the day before had been at my dermatologist. Well as he was cutting my hair he noticed my scalp condition I was not bothered by this so I began telling him in spanish about my skin and scalp condition. Every work station was busy that evening for him to be speaking in a loud voice, frustrated, by my scalp to the point of saying "its from a bacteria, if you don't take care of this all your is going to fall out!" and showed me the comb. I told him its not contagious and I've had my haircut many times here by other stylists. Alex cut my hair in 15 minutes and was frustrated even before I sat down and refused to blow dry my hair and style until I take care of my scalp condition! This was not advice from a professional it was a personal opinion and seemed bothered by doing my hair. I told him I will only pay for the haircut. Only because I was waiting on someone I stayed in the salon with my hair wet and hair on my face and chest because he did not brush away the excess hair. All in all hated the haircut and experience I did have an exchange of words with him. I did not pay in end. I have never experienced this kind of humiliation or refused services at any of the local or top name salons. All in all he is not as educated as he claims to be on the topic of scalp conditions. Newsflash he thinks his salon is "plush and sophisticated" then he needs to go to the real salons "Vidal Sasson, Paul Mitchell and Michael Anthony's" to learn the basics of customer relationship and they offer plenty of seating and even free water to their customers! As far as remodeling, that place has looked like that since 6 years ago! The way he treats his salon is a reflection on how he treats customers, just a place to bring income! The customers made your salon and convenience or lack of knowledge maybe I'll try the salon across the street... I'm posting a link so Alex can become more educated on this topic: http://www.ncbi.nlm.nih.gov/pubmedhealth/PMH0001959/ http://www.psoriasis.com/?cid=ppc_ppd_hum_ggl_derm_2231 read more

This place is awful!!!! I'm sorry but if I make an appointment to have my hair cut by Alex at a certain time I expect for him to keep the appointment around that time frame. An hour later after my appointment time he finally decided to have my hair washed and then had me wait for another 20 minutes with my cold dripping hair while he cut the hair of some guy that had just walked in. Completely unprofessional. I also told him how I specifically wanted my hair cut but seemed to have not been listening to me because he completely butchered my hair. Alex is awful and so is his salon, I guess you get what you pay for. Avoid this place at all cost. read more

My sister recommended this place. Set appointment with Alex. I've been there twice for a haircut and both times have been very pleased. I have long hair and Alex cut my hair better than I expected, beautiful layers. Then he has a young gentlemen blow dry my hair, he is good. I came out looking like a hot mamasita and was happy with the price. I get compliments on my layers. Will go on my next cut :) read more

OK. I know this review may sound a little contradicting, but here it goes: The salon and the service is terrible, BUT the end result is awesome. For the past three years I've gotten my hair done here only because I love the end result. The three star review is because this last time that I went, I got my hair done by Omar as opposed to Alex (the owner). I went in around five to get some highlights in, since I knew they closed at 6, I asked if there was still time to get my hair done or I could easily come in the next day.... they said there was plenty of time and sat me down right away... well, 4 hours later I'm finally done. He basically ripped half my hair out from how rough he was being; I literally let out a yelp (no pun intended) as he was taking the foil from the highlights out of my hair and became VERY concerned when I SAW CHUNKS of my hair on the floor! Then to top it off he wanted to charge me $170 dollars!!!!!!! He didn't even blow dry my hair... It was soaking wet when I walked out. I told him that the salon was not Mario Tricoci and i WAS NOT going to pay 170 for basically being a victim of hair abuse, so he lowered it to 130. I paid it and told myself I WAS NEVER GOING BACK, but, call me crazy, it's about time for a hair change and I'm thinking of going back but DEFINITELY NOT with Omar. Call me a masochist, if you wish, but as I said in my first paragraph, I always love the end result. read more

This place sucked hard they stand around fixing each others hair playing in the mirror and wash your hair with cold water and think it fine! i could get better cut and service at super cuts! read more

Horrible service!!! I took my kid last week and this stupid girl CUT my kid, he was bleeding and when she saw me so mad she said "it wasn't that much" REALLY??? read more

Went for a men's hair cut with Omar 3 weeks ago and just warning for all you men and ladies. Don't go when the novelas are on... Why he found it more interesting to see what's going on TV then cutting your hair. My hair came out below average and had to clean it up on my own. His service keeps going down so that was my last visit. read more

Womp. Went to get a trim of my bangs and my daughter wanted some side bangs. She cut my bangs wrong and they're crooked now. I didn't ask her to fix them because I didn't want her to mess them up even more. My daughters side bang came equally as bad. She was polite and nice but obviously didn't know how to trim bangs. read more

Bottom line is the only 2 that really listen and know what there actually doing is Mari and Juan !!

I been going to Alex Hair Salon on and off for about 15 years now because I live around the neighborhood... It's true what the reviews say about this place... The staff is rude and don't respect clients appointments.. I recently had a balayage done by Mari and she left my hair HORRIBLE looking like an old lady with an ash gray color... Mind you I haven't dyed my hair in about 7 yrs and my natural hair color was way prettier... I told her that was not the color I requested, she gaved me an attitude and didn't seem to care... She even had a smirk on her face.... They are also not following COVID guidelines and not disinfecting the chairs where other customers where being seated or taking temperatures upon arrival.... I don't recommend anyone to her... That place is garbage and unprofessional.... BTW she's Notorious for calling the police on ppl when they don't pay her or give her a hard time... I don't like to write negative reviews but they really need to get there act together... read more

I have been going there for a couple of years now. I found them by a friend who recommended the place. My stylist is Omar. He is amazing, even though I have curly hair, he always leaves it looking am amazing. He has also done my makeup as well and he is amazing at it. Overall everyone is very friendly and they make you feel welcomed. I also took my boyfriend there once and now he only gets his hair cut with Omar ;). read more

I took my daughter there yesterday to get her make-up and hair done for a professional photography session, and they did a magnificent job. I definately will be going back. I give them 2 thumbs up! read more

Obviously the people putting these negative posts need a plastic surgeon not a stylist, I went to alex today to get my high lights and color. One of my girls recommended me. I wanted a new look so I decided to give it a try. Not only did I love my high lights but I loved the way they styled my hair, I totally recommend alex. I have long curly hair and I came out looking fabulous. I felt like i was in a new york salon, Loved the chatter too they make u feel comfortable like they've been doing your hair for years :) read more

Worst salon ever! I get a blow dry every week so I got a good knowledge of what salons can and can't do when you ask for a blow dry. All i asked for was a style with a wave in the bottom and he said that would be extra. Alex, if you don't know how to do that style with a roller brush, you should reconsider going back to hair school (if you even went). Also, if you look down on customers who have groupon, THEN DO NOT PUT UP AN AGREEMENT WITH GROUPON. I don't know how they even let you put up a business because the whole time I was speaking to you, you couldn't even look at me in the eye. You do not know what customer service is. I can tell you know you won't succeed in prospecting for other customers because of this. Do us a favor and go back into doing something you're actually good at, avoid customer service cause you don't know the meaning of it. read more

My cousin & I made appts to have Alex cut our hair on a Sat. We arrived on time but our stylist "was in the back" meaning not there yet. So since I was getting my hair colored, I decided to go first & my cousin would wait for Alex. The staff was OK but spoke little English & I don't speak Spanish. They semi-understood what I was wanting for my ombre look so they began the process of bleaching my tips to take out the previous color. Long story short, the color is nowhere near what I said I wanted. It's more of a dirty blond than a light brown. THEN my cousin waited 90 min for Alex to show up but to no avail he did not show so she left. Luckily he came just as I was finishing with the coloring process. When I was brought over to his chair, no 'Hi, how are you?" "sorry for the wait", nothing!!! It doesn't get any more unprofessional than that. Then he was pretty cold when asking what I wanted to do with my hair, like if I was inconveniencing him! He was very rough cutting my hair and didn't even thin it out like I asked him to plus he burned me several times while blow drying my hair. I also want to mention the fact that he constantly kept walking away, taking calls & going to the front desk w/o a word like "I'm sorry, one moment", wth?? The cut is nice but not worth the experience. Needless to say, I will never be going back to this dive again. read more

Worst Hair Salon ever! Don't waste your time here. They have no respect for each other as they keep cursing and yelling as if they were a bunch of blue collar people working in the super market. If you make an appoinment, forget it, they have no concept of scheduling appointments, I ended up leaving after waiting for an hour already with my hair washed. (not to mentioned that I had already waited 1/2 hour before they actually washed my hair and had an appointment) Alex completely ignored the fact that a client was waiting. He was in the back room with his friend and it sounded like they were having a great time! read more

Went there the other day to do my hair. I said what I wanted and the woman that was attending me had a horrible attitude she kept looking at me like I had dirt in my face and she wouldn't let me described what I wanted. After how she was acting I left and I will not be coming back anytime soon! read more

I've been here a few times . The owner of this place must have several haters trying to ruin his reputation and he probably doesn't know about this reviews but there is many many of us that can guarranty the excellent services they provide at a low price even tough the owner is well known by TV celebrities. I agree with the price changes all the time but I'm sure if they charge you less sometimes is maybe because they are just trying to be nice(doesn not mean you'll get a discount everytime you go there) Everybody is always smiling and that made me feel comfortable. Everytime I go there a walk out of that place looking like a real celebrity. Their products are awesome. I would suggest for you to go and try it yourself and come back and write your review read more

Definitely never going back. The atmosphere is great the stylists seem to know what they are talking about till they get their hands on your head. Before I begin to explain why I've rated this place one star I want to just say that I have been getting my hair dyed and cut all different styles for quite some time and this place really disappointed me in more ways than one. I asked for a balayage blend waited for 2 hours with dye in my hair. To find out they didn't correctly start where they should have. They managed to give me regular highlights. Then I waited another hour while they did two male haircuts with what I believed to be leave in conditioner ? When In fact they were dying my hair more. 4 hours later I was frustrated and finally asked how long till I was finished. Nonchalantly the receptionist said another hour... EXCUSE ME?! A hundred dollars later my hair isn't not evenly dyed which is so annoying to waste my time and money on a place like this. Needless to say... STAY AWAY they bite off more than they can chew. read more

It's Alex's Salon, so you expect good service when you make an appointment with the owner, well don't. I have gone three times to this salon hoping it will get better, and it doesn't. Alex is good at cutting and blow-drying and he loves to ignore you and add extra layers and bounce to your hair, so if that is what you are looking for, along with a long wait, it's the place to go. This time I was looking for a different look and wanted the popular bob that was all the rage this past year. I made an appointment at 2:00 with Alex. I arrived at 1:45. He was working on someone else, after he was done he got something to eat next door and went in the back and took a lunch. One of his stylist ask me to sit, and he would cut my hair because ALEX was eating. I reminded him that I had an appointment, and he remind me that Alex was eating. I said I would wait. He did not attend me until 3:15. When he cut my hair, he only spent 10 minutes on me and walked to the back and had someone else blow-dry my hair. I was charged 40 dollars. When I got home I realized it was SO uneven on the left-side. The next day I called, went to the salon, waited 25 minutes for him, he measured my hair with a ruler, called me crazy because he is perfectionist, we argued, then he gave me my money. I will never go back. read more