Outstanding scheduling from the call center. As to the plumbing: Colin was wonderful to work with -- on time, friendly, and great at explaining things in plain language. They gave a clear upfront quote, then installed a water heater expansion tank and repaired a leak with excellent workmanship. Clean, professional, and stress-free experience -- highly recommend. read more

Excellent Service! scheduled service on-time, knowledgable, and very polite. Highly recommend them! Used for both Heating and A/C.

Could do better staying in contact with customers regarding arrival times. I understand I had a weekend job but if you say I'm on the schedule then give a time frame. read more

Do not use. They rip off the elderly. They charged over $500 to replace a leaky bathroom faucet. Literally just popped the old faucet out and put a new one in. Retail price for the faucet was $55 so it was close to $500 in labor? For 15 minutes of work? Avoid any business that takes advantage of the elderly and vets. read more

Apple came out to my house when another firm gave us the wrong diagnosis. Same day service. Sterling Tacy is the bomb! Saw the problem right away, fixed it quickly and competently and gave us a great price. Another plus is he is very personable guy and a great ambassador for Apple! I will be using them from now on for all my plumbing needs. Leslie Nessly read more

The only reason why I didn't give one star was they did get the problem fixed, after two visits. The fix was thanks more to the intake specialist who seemed to perform a successful analysis, which included respectfully listening to the info I provided her. The service technician was too busy telling me that I might be giving an inaccurate temperature reading because my thermometer was too close to an outside door (not asking if I had other thermometers in the house with the same reading or recognizing that the temp was too high no matter the location of the thermometer!), how China is taking over everything including where my thermostat was placed on my wall, and how fascism is real because the trains ran in Italy all night long during WWII. P.S. I did not give any indication that I was interested in discussing history and/or politics. And the emergency answering service was great. As far as value, I paid a bit more for the part, but they did have it on hand. So convenience for the win. So, yeah, they'll fix your issue but, for me, there was too much to wade through to get it done. read more

Used them to replace hose from water supply in basement to refrigerator ice maker on 1st floor. Tech gave me an estimate over the phone and completed the job the same day. Tech was professional and easy to talk to. I recommend this company and will be using them again. read more

I recently had my tankless water heater replaced and also added water softener system as recommended by Mark, the plumber who came to see about the leaking water heater and replaced the water heater himself. Mark was very professional, seemed knowledgeable, and was easy to work with. After Mark installed the water softener system, my family and I were unhappy with how slimy the water felt on our skin. I called Apple plumbing company for recommendations on how to fix the problem, they were very accommodating. Mark came back and worked his magic, problem solved. I highly recommend Apple plumbing if anyone is interested. They are honest, knowledgeable, and easy to work with. As far value goes, I cannot compared because I did not get other estimates. Every plumbing company I called, wanted to charge a bit of money just to come to see the work and provide an estimate. The advantage of Apple plumbing is that they work with Wells Fargo. I was able to apply for a credit card and finance the cost with zero interest if paid in 18 months. Tankless water heater and water softener system plus labor came close to 7,000.00 dollars. read more

We had an issue in April with our outside faucets leaking badly. We also wanted the rear water line moved to the outside of our deck. Dillon quoted us what we felt was a somewhat steep price but we agreed to the work. WOW! All I can say is that this young man is an artist! Not only was the work done with extreme care with mask and proper social distancing, but he was very careful to wear sure coverings when in the house. The work this polite young man did was nothing short of amazing. Well with every penny. Thank you Dillon. Today we had Luke in to locate a basement leak and replace two faucets that were malfunctioning. This very respectful young man was also very careful to always use shoe covers when in the house and was careful to wear a mask and social distance. The work was impeccable. Don't know where you find these guys, Apple, but keep up the excellent work!! read more

This company was responsible for CO2 leaking into our house. DO NOT USE! After "servicing" our furnace, we had CO2 in our house within 48 hours. With a 5 month old, that's incredibly terrifying. They then charged us over $400 to come out and look at, not fix, but just to look at our furnace. Both the fire department and two other HVAC companies verified that it was this company at fault for the CO2 leak. I was spoken to horribly by the accounts manager and only after my husband called did he agree to reimburse us $200 out of $800 all said and done. If you want to keep your family safe, don't use them. read more

I called late evening evening and left a message about our noisy well pump. They called first thing in the morning. The owner stopped to check out our problem and was very thorough with his explanation of what could be the problem. The receptionist called and kept me updated on the workers time of arrival. Two gentlemen Luke & Bruce came about 3 o'clock. They gave me a written cost before they began. The job took about an hour and 1/2 and it was fixed. I thought the price was reasonable and was happy about the service. I would definitely use them again. Service is big for me. Thank you Apple read more

Apple Plumbing, Heating, & Air - Then they sent a thank you!!!! Love that. It makes me happy to support a business that does not take customer service for granted. - Plumbing Near Me - Westminster, Maryland

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I had Luke visit on a call this morning. We were having trouble with our dishwasher. He quickly diagnosed the issue. Then, when I asked if he could install a kitchen faucet while he was here, he was happy to help, even though it wasn't on my original request ticket. It was about as good a visit as you can ask for. Very reasonable price as well. We've been looking for a quality plumbing company in this area for quite some time. I think we found it. Thank you. read more

I would just like to say that Apple Plumbing & Heating was prompt and on time arriving to my residence. I just needed a light repair (toilet seat) but Kelsey P. arrived and was very professional and explained the process to me. She had a toilet seat on the truck and she took care of the repair right away. I will be using them if I have any plumbing needs in the future. read more

I had these guys come in and do a re-piping of the water feed to the outside of the house. I have whole house water filters and the outside supply used that water (which doesn't need to be filtered) and there was no way to turn the water off and drain it for the winter. Apple put a new connection in, (pre-filter), ran the pipe to a turn off valve, added a drain valve, and connected to the outside. now I don't have to worry about frozen water in the outside pipe. He put the two valves in an easily accessible place so he thought about this. Didn't just slap it in place. I am a very skeptical person so you don't get an A+ from me very easily. I was happy enough with this pipe work that I am going to have him replace a faucet and put in a hybrid hot water heater. I'll write here after that's done. read more

I'm a real estate agent, retired miltiary and do a lot of work with different plumbers as my sellers select other companies to fix their plumbing issues. I got over 6 quotes to re-do all the plumbing in my home and although Apple was in the middle on price, I went with them simply because of the Master Plumber, Jason....prior military and I trusted him. The entire crew and ower Pat is the same way, it's not because of Jason (that was a bonus). The job called for an entire week and it took an extra 3-days. They did not charge the extra days and kept their word! They work hard, very honest and now we can say we found our Plumbing company for any and all issues in our home for now on. Thanks for being honest and hard working folks!!!!!!!!! read more

We had a Sunday morning water heater leak and called several companies with few return calls. Apple called within minutes, and a technician came about an hour later. After diagnosing the problem, he immediately went to the shop for the part and came right back to install it. The price for the entire ordeal was less than BGE Home's quote just to come to the house! Ray was prompt, polite, efficient, and skilled. We asked for several cards so we could share with friends. We will definitely call Apple the next time we have a plumbing need! read more

I called this company due to having no hot water, the guy was 10 mins late for the appointment and come to find out it was just a loose wire in the thermostat for less than 30mins and not needing to using and parts it was $108. I will never use this company again. read more

I cannot begin to express how much I love these people! They came out to replace my water pump while I was in the process of baking 300 cupcakes for my son's wedding. The job was done the same day. Chris , the technician, is absolutely incredible. I was having issues with sediment afterward and thought I had the problem licked but unfortunately I had not. I called Apple who immediately send Chris back out for no charge to correct the problem for me. Who else in the world would do that for you these days? Again, I love these people!! read more

Gave them a call ....they stopped by the house said they get back with a price in a couple of days. Been over a week. Didn't even bother to give us a call back or anything? Can understand they're busy or even if they don't want to do the job- at least have the common decency to call back your customer that's waiting for you on the price instead of ignoring them and just never calling back.... typical Plumber read more

We found ourselves with out water suddenly and called Apple Plumbing. Within an hour, they had someone show up to diagnose the problem (our 20 year old well pump died) and give us an estimate for the repair. Before the day was over, the pump was replaced and our water was back on. Thank you Apple Plumbing! read more

Apple Plumbing promptly returned our call on a Sunday afternoon for a leaking hot water heater, gave us a quote and was over first thing Monday morning with a new system. Everyone in the office and plumber were very polite, very professional and answered all my questions regarding the new unit. Price was very reasonable. I will definitely rely on them for our plumbing needs. read more