I've been buying glasses from Sunglasses & Optical Warehouse for more than 20 years. I've had…read moreexcellent service every time. Anyone critical wants something for nothing.

Avoid Sunglass and Optical Warehouse at all costs. This place is a scam. They completely botched my…read morelenses, admitted they were wrong, and promised to remake them -- which never happened. They also told me I'd get 20% off, from ANOTHER purchase i Made with them, yet somehow my total was $500. When I checked online, the original retail price was around $300, even before the supposed discount. So not only did they fail to deliver the product correctly, they overcharged me hundreds of dollars. When I went in to confront them, they refused to take responsibility or honor what they had said. The manager was incredibly rude, dismissive, and completely useless. No apology, no accountability, nothing. This business is built on lies, zero integrity, and terrible customer service. I've never dealt with such unprofessional behavior. Don't waste your time or your money here -- you'll regret it.

People in SoCal you guys are so lucky to have him around. Hello Dr Matthews I am so sad and…read moredisappointed to find out you have moved to San Diego . Would you believe after all these years, the good old days in Alameda I still haven't found someone as good as you, not to mention with staff that was really knowledgeable and knows what they're doing. My eyesight is getting worse for not being able to find a place, where not only they have a good doctor but also staff that are highly trained and knows what they're doing, not just ones who got trained on the job. I missed you and Michael. He was the best help when it comes to fitting and adjustments. Since you are no longer here do you know how I can find him for proper adjustments and any referral for someone as good as you? I hope you still remember me, one of your favorite Alameda patient. I'm really upset that you left . It was bad enough that you left Alameda after getting married then slowly you just concentrate on your SF office then after all these years or how many decades I find out your in San Diego Emma P N

I needed a DMV report from an optician and my brother made an appointment with Mr Matthews. Because…read moreI had a birth defect in my right eye, I needed this report to get my CA driving licence. He was very sincere and honest about my problem and my need for this report. He made a through examination and told me things I never heard from my past visits with different doctors. He filled the form with his personal recommendation for an unrestricted licence and he only charged me a small consultation fee instead of a full eye exam fee. I will definetly visit him in the future for my periodic examinations. Thank you Mr Matthews.

Out-of-Town Lifesavers!I had an excellent experience with Total Vision Sports Arena! I was in town…read morefor business and ran out of my contact lenses. Michelle was so helpful and friendly--she even contacted my optometrist in Michigan to get my prescription. She provided me with sample lenses to get me through the week and completely saved the day. When we move to San Diego, we will definitely use them for our eye care! Thank you Michell!

I came here to use my insurance benefits and get some glasses before the end of the year. I was…read moreenticed by all of the positive reviews and ease of scheduling appointments online as well as all of the availability they had. They greet you when you come in and provide a nice waiting area. I got my eye exam from Dr. Korrin Goode and she was wonderful. She was thorough and efficient and also specialized in my eye condition. Ian helped me pick out my frames. His approach is what made me feel comfortable because I told him I didn't want to spend much just was looking to use my insurance benefits and he guided me to the right pair of frames. At first I thought they only offered high end designer frames but then I realized that they really do have a pair of frames for just about everybody. I went in to pick up my glasses and Ian told me they were having a promotion and I decided to get another pair since I had just broke my glasses a couple days prior and needed a new casual pair. Ian even offered to repair my old glasses. Overall I see why Total Vision Sports Arena is known for its 5 star reputation. Wonderful experience.

I had to ask multiple times for my prescription. First time, when I had my eye exam, their system…read morewas down, then on the phone a couple times. Finally had to go in and wait for them to print it. Turned out they only gave me my reading prescription, which is so light I don't really wear glasses to read. But, I do need glasses for distance - especially driving. So now I have to go through the rigmarole to get my distance prescription. I feel like they were punishing me for not buying eyewear from them. They could improve by being more customer friendly and not focus everything on buying glasses from their store. Sorry, but I am switching to another provider.

Great selection of high end frames low prices. Located on OB, but it's worth the drive.read more

It's a small practice, conveniently located on Rosecrans. Hard to find parking, but the doctor was…read morereally nice. He's a little more expensive than nvision, but I'm still searching for the best doctor. I love that it's close to me and they do the surgery in the same outpatient center that the doctors at nvision do.

Had a reaction to a bug bite on my eye. Got in very quickly and was treated. Dr Eck saw me. Very…read morenice doctor. Beautiful office in Midway and very nice employees

Finally decided to get my eyes checked after 15+ years and Dr. Steven Giang was great. He patiently…read morewalked me through the exam and was very knowledgeable and personable. He seemed really passionate about his work and I appreciated the pleasant experience. Clean clinic and has a parking lot in the plaza. Highly recommend this place to family and friends!

Courteous and efficient service from start to finish. Each step is explained carefully. Special…read moreprops to Diego.

Dr. Phu is a life saver! I came in for a regular schmegular annual appointment and - based on some…read morepictures he took with the Optos - he recommended I see an ophthalmologist right away. I'm glad I did. Two days later I had surgery on a retina tear that had been caused by an injury decades ago. Even if your appointment is uneventful, just know you'll be well taken care of!

My optometrist nearby here was closed and I received some new frames in the mail today. I was…read moreleaving for a trip to LA to take my son to his first feature film table read and needed the glasses for the drive. They happily swapped the lenses out and I was in my way in less than ten minutes. I give them a 10/10 for friendly effective service! Thank you!

Great experience here! The doctor was on time and staff were friendly and professional. I will be…read moregoing back for my eye care.

Unprofessional. The doctor was already late to my scheduled appointment and offered no apology or…read moreexplanation. Instead, she walked in and immediately took another walk-in client who arrived after me without saying a word. If you're going to schedule appointments, the bare minimum is to be on time or at least communicate delays through your front desk. Respect people's time!! Taking a longer lunch is one thing, but failing to inform or acknowledge your patients after keeping them waiting is unacceptable.

Amy was amazing. She helped me with finding exactly what I was looking for. And had a great…read morerecommendation on a new style of sunglasses that fit my face SOOO well. Thanks again for everything!

So far waited 3weeks .presc wrong .Glasses came in three days before they said to busy to unpack…read morethe incoming glasses. She said maybe the next day when there not so busy. Then description is wrong and now I have to wait to talk to the manager next Monday cause I guess the manager only come in once ina while . You think if Simone paid $900 dollars and they have a problem.Maybyyou should make an appointment with the customer and not make them wait a week -After they just waited 3 Weeks.