Small office with AMAZING customer service. Jessica promptly returned my voicemail and scheduled my…read moreappointment. My glasses prescription didn't change but I wanted to take advantage of my vision benefits and get a back up pair of glasses. Asked to be pointed to the frames that wouldn't cost me out of pocket and there was no hesitation showing me which ones and helped me pick a pair I love. I got a call to schedule an appointment to pick up my glasses less than 2 weeks after my visit. Tried them on and I was on my way pretty quick. About 2 weeks later, I received an unexpected call - to check how my glasses were and if I needed anything else. I highly recommend this office.

New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician…read morePatient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!!

A very thorough eye exam with every detail explained by Dr Bui. She is kind and confident in her…read moreassessments. This office replaced a kind doctor of many years and also retained his front office staff. I love that! She makes you feel comfortable and it's a personal level of service rarely found today. Plenty of frames to choose from in a variety of price ranges. Highly recommend this optometry office!

I had a very positive experience from beginning to end with this place. State-of-the-art imaging…read moreand vision testing equipment, and Dr.Bui explained everything she was doing and why. Professional and personable. 10/10 :) Then there's Jennifer. Jen worked with my changing schedule and took care of my Medi-cal stuff for me and kept me updated on the status of my new glasses. She also took the time to PATIENTLY help me select a pair of frames from an impressive collection. It takes a lot to make this mug look good, but me in my new glasses look as sharp as my vision now is. Thank you!

Eyewear choices, exams, Dr review, quick manufacturing, optics fitting, people there were…read moreknowledgeable and kind. Office environment was clean like a museum. Might buy a second pair to do it all over again, great HR representative, have to come back.

Wanted to help local businesses went there a week ago the doctor was great…read more It the young lady don't remember the name lied to me ask her what ball park we were looking with frame including $200 so included she said $500 for frame-went to ray ban and got the frame I wanted a lot cheaper and today went in and it was more $$ without the frame really !!!!!!wasted my time and I m pissed .... Will never go back ever

Thank you to Dr. Riggs, Dr. Cao and their team! I was experiencing a painful reaction and they were…read moreable to get me the help I needed quickly. They are all so kind, attentive and helpful. I highly recommend!

Thank you for saving and helping me time and time again. I have never came across a more caring,…read moreexperienced and educated office such as this one. I had a horrible experience with yet another optometrist and I learned my lesson that Grossmont vision center is the more caring and best optometrist in San Diego. Their remodel is AMAZING - I'm telling you come see for yourself how hospitable and amazing they are thank you Jenny, Debbie, Sarah, and Brittnay for always remembering me and having my back with any help I need!

Last week Tuesday was my first visit to La Mesa Vision Care and it was extremely successful. My…read moreappointment was with Dr. Hunter Morgan. I was greatly warmly at the front desk by a young woman who took my information and let me know who would be out to see me first. I waited for about ten minutes and was asked to follow a nurse to a small room to do several eye tests. She returned me to the waiting room which was attached to their eyeglass area with lots of frame options. Dr. Morgan came out and got me and escorted me to an exam room. He went through the normal battery of tests. He asked lots of questions and was straightforward with information which I appreciated. I got my new prescription and took a look around at all of the frames. All of the staff were extremely helpful and pleasant. I would definitely recommend to facility and Dr. Morgan. Thank you for the attentive care!

I had such a great experience at this office from start to finish. The staff was welcoming, the…read morespace was clean and calm, and everything felt very well organized. Cameron helped me with the initial exams, and he was absolutely wonderful--friendly, knowledgeable, and made the whole process feel easy and comfortable. He took the time to explain things clearly and had such a positive, reassuring energy. Jeffrey from sales also went above and beyond helping me find the right options. The optometrist was fantastic and thorough and funny as well. Overall, this was one of the best eye care experiences I've had. Highly recommend!

I've been a client at Lake Murray Optometric for over 25 years. Each and every time I come in for…read moremy annual eye exam and consultation I feel welcomed and appreciated. Every staff member greets you with a warm hello and smile. My previous Dr. left to another facility so I had the services performed by Dr. Rachel Inlow and she was nothing short of amazing. she was very detailed and conveyed the information in an easy to understand language. I'll definitely be requesting her for my next annual exam. The fees are very reasonable (I had to pay "out of pocket) and I consider a great value. If you're due for you annual exam I highly recommend Lake Murray Optometric without reservation. Also recently my wife's expensive pair of glasses became damaged (one of the ear piece hinges broke and couldn't be repaired). I brought them to Lake Murray Optometric (where they were purchased) and Des Elsen one of the Opticians said she'd try and get the frames replaced under warranty. She was successful and when the frames were received she sent the frames out for installing the frame lenses. Everything was performed under warranty and with a smile. Thank You Des for saving us hundreds of dollars!

I had an outstanding experience at Lake Murray Optometric. From the moment I walked in, the staff…read moremade me feel welcome and taken care of. The front desk team is friendly, organized, and efficient -- check-in was quick and they were great about answering my questions and explaining my insurance benefits clearly (which is something I really appreciate). The office itself is clean, bright, and modern. You can tell everything is well maintained and the environment feels calm and professional. They have a great selection of frames -- from stylish everyday options to higher-end brands -- and the staff was patient while I tried multiple pairs. They never rushed me and actually helped me find a frame that fit my face shape perfectly. Dr's there was incredibly thorough with the exam. They took the time to explain each step, showed me images of my retina, and made sure I understood my prescription. It really made me feel like they care about eye health, not just selling glasses. What stood out the most was how personal the service felt. Every person there was kind, attentive, and customer-focused. You just don't get that

The place was very clinical in their procedures. I had a 3:40 appointment and was taken back at…read more3:45 for my eye exam. They took some pictures and ran some other tests. I then had about 10 minutes with the actual doctor who talked me through my results and his diagnosis. Very little waiting involved. I then went to the glasses area where a person explained to me what my insurance covers and what will be out of pocket. I'm assuming they were reasonable prices, but I really don't have a clue. The only reason for 4 stars and not 5 is that I felt like cattle being herded from one place to the next. It wasn't bad, but it just felt very sterile. It would have been nice to have had at least a cursory conversation as I picked out frames just to bounce ideas off of.

I've been going here for over 11years. But I bought some glasses haven't even had them for over 2…read moreyears yet maybe a little over a year. They broke on me & I had to pay $60 to get them fixed . I think I paid almost $300 for the glasses . I would think they would at least offer me $30 discount for a new pair . I just believe in good customer service especially for a customer that has been with you for a very long time.

Dr. Newman is very nice Doctor and very knowledgeable. I broke my glasses a couple of weeks ago and…read moreI could not get new glasses till January 23. He referred me to a place in North Park which was very reasonable. Thank you Michele

Wasn't busy when I went in, doctor was great at my appointment & lady at first desk is super sweet…read more Definitely recommend

I enjoy going to see Dr Giles and his team!. I look forward to my appointments! The office and…read morefacilities are welcoming and clean, with cutting edge technology that make exams less scary to kids (and adults). The staff is always so nice and helpful, and Dr. Giles himself is awesome. He explains everything in plain english. Every member of my family of 5 sees Dr. Giles and his team.

Dr. Giles is the best Optometrist I have ever seen. I have myopia and severe astigmatism and have…read morenever had 20/20 vision. I've been to many optometrists my whole life and they have all gotten me to a "good enough" place. Dr. Giles took the extra extra time and did a very thorough exam. (he has the latest equipment and technology that I've never seen before) He gave me a new prescription that had me seeing 20/20, and some exercises to improve my focus, because that is the main area that I have an issue with. None of the optometrists that I've seen in the past ever explained my problems to me and gave me solutions. He also specializes in vision therapy and is one of very few in San Diego trained in this specialty. I highly recommend him and this practice. The parking is great, there is a spot labeled "Gilles" for you to park, he's on the second floor. Easy to find with elevators as well. TL;DR: If you're looking for a new optometrist or need a second opinion, Dr. Giles is the best. I'm looking forward to my follow up in 2 weeks to see how much my vision improves after the exercises!

Dr. Peters is very knowledgeable and so easy to talk to about my eye concerns. She described in…read moredetail of what I would need in order to have a better quality of (vision) life. Her office staff, especially Lucia, are so kind as well. Lucia was patient with me when choosing my frames and answered all my insurance questions and concerns. She's super friendly as well! My experience was a 10/10 and would recommend this office to friends & family!

I have been going to Dr. Cauchi for over 20 years. Her skills and knowledge are exceptional. Even…read morethough I have my medical coverage through Kaiser, it has been well worth it to work with Dr. Cauchi. She is well known in the field of eye care and I trust her 100%.