A couple days before Memorial Day weekend, I brought my 2015 Infiniti Q50 to Firestone at Scott Air…read moreForce Base needing to track down a coolant leak. I wasn't sure if it was the radiator, water pump, hose, or something else. They performed a full inspection and quickly diagnosed a fractured/cracked radiator. They replaced the radiator and completed a coolant flush, and the car has been running like new ever since! The real test came right after. I drove 700 miles from Scott AFB all the way to Houston, Texas without a single issue. That kind of peace of mind is priceless. My customer service advisor, Blake, was absolutely awesome. He was professional, knowledgeable, and kept everything straightforward. Best of all, the final price matched the estimate I was quoted with no surprises and no hidden fees. The military discount was a bonus! I trusted Firestone with my baby, and they took great care of her. I highly recommend this team to anyone looking for honest, reliable, and quality auto service!

Scheduled an appt to have some tires put on, rotated and balanced. Was greeted courteously, we…read moretalked thru what I wanted done, he repeated it back to me to ensure he got it right. Took them little over an hour to do it while I waited on-site. Executed professionally, correctly, according to the timeframe and cost they committed to. All very much appreciated.

Scam company, won't stop sending me fraudulent mail. I've tried contacting them to stop them from…read moresending but they won't stop.

ZERO Stars! This company is filled with Scammers. They are worthless advertisers who are just…read moretrying to obtain live phone numbers and email addresses. Why? So they can sell them to the highest bidder, who will send you more worthless advertisements via the Post office, phone calls, and text messages. Do not reply!

We had a very scary bad incident with a tire almost coming off on the highway due to a mechanic…read moreerror. We pulled over in a VERY rough part of town and Andrew with Clete's came right away and helped us out majorly. He was knowledgeable and even found a way to tow both our truck and boat so we didn't have to leave it behind. He was kind and courteous. I would 1000% recommend this company to anyone!

They do seemingly good work, but they definitely charge the max amount possible. They are also not…read morethe nicest people, at least not to people they may consider outsiders. They were very nice to customers I saw the few times I was there who appeared to be of the same demographic but the same energy is not used on everyone. For the people they accept I would highly recommend this place. For people who want to be treated fairly, be in a clean, mask wearing space and not pay the absolute max amount, Id skip Clete's. Super small town never left the area vibe. Once again VERY nice to their own demographic and professional but cold to everyone else. If you dont need good customer service, I would recommend this place to everyone. They aren't mean but they are not welcoming either.

I originally brought my car for heating system issues But I…read morealso needed to get my engine check due to a light being on and because the light was on I couldn't get an emissions test for my tags so getting the issue fixed was extremely important Upon taking my car to these people they basically gave me back a hazard. My car was stuttering and wouldn't go past 50 without the check engine light flashing and feeling like I couldn't drive it I don't know if they only test drove it around Belleville if even at all but I work in Stl so that simply isn't ideal Fixed the heating and cooling system but it squeaks (I'll take my wins where I can get them ) Took my car back to these people whom I'm pretty sure did nothing as my car was still stuttering and was not doing so before they worked on it. Also somehow in the midst of them having my car my brand new card was trying to be using for a 350$ instacart order . Im almost positive they thought oh my car is in the shop it couldn't of been them But quite literally I just turned this card on and it was no where but physically in the car. Ended up taking my car to Walters collision (10/10) ( sweetest man ever)by Krispy Kreme in Fairview who called us in to literally show us these people half ass fixed my car and didn't tighten things that needed to be tightened It took him weeks to fix what they messed up. These people basically took over a thousand dollars from us .

Timothy is a bad ass! And so is the rest of the crew! They always know how to price business right…read more They work with much respect. Always try their best to do their best. Sometimes they may be busy so you I suggest being patient and working with them is the best option but they get the job done and very reliable. Love bass Automotive!

I can't even begin to explain how satisfied I am with everything here! I just happened to pass the…read morebuilding on my way somewhere else. I tend to prefer places that don't look too nice from the outside (which is why I passed up a different store on the way) because I feel that my money is paying for appearance and therefore work price is inflated! This is absolutely not the case. Although plain, this is a clean and well run place. The lot was filled with Hondas and BMWs and a few others obviously. Since I have both, this appealed to me! Auto body work is a tough job and it is nice to see people with expensive cars and trusting them for the work. I needed a new bumper and wanted to pay out of pocket. I was hoping to just do the bare minimum because I am selling the car, but he offered to clear up the headlights (like the sparkling ones on the BMW in the lot) for $50 since the bumper will already be off. I couldn't even see the glass on those headlights --that's how clean they were! Sold! Anyway, not only did he take me right off the street, he looked immediately and gave me an incredible price. This was impressive two ways: one, the price. Jesus it's a good deal! Second, I didn't have to wait around for someone to look at it or bring it back in or wait days to hear information of any kind. There it was: price and completion date in a matter of 15 minutes. He said he could get the bumper Monday and it should be ready Tuesday. This is my final glowing point.... No long wait! I will bring my cars here any time I need something done. Everything about my experience was pleasant! If you need any kind of body work, come here. I also saw they had a sign for hail damage removal. Check this place out!

From the owner: Fahrner Auto Body has been providing high quality auto body repair in Swansea, IL, for over 25…read moreyears. We provide repair for: Foreign and domestic vehicles All makes and models Cars SUV's Trucks Light and heavy duty commercial trucks Expert color match Dent repair Towing service We make your repair experience as prompt and easy as we can by doing great work, working with your insurance company, offering rental vehicles. Towing service is available for your car, if necessary Contact us today to get on the road to fast and quality repair service!