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    Alight Norman

    2.1 (41 reviews)
    Open 12:00 pm - 4:00 PM
    Updated 1 month ago

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    Stolen bed cover that cost me 2000$, panel ripped off my bed, and dents and damage from criminals. Thanks alight!!!!
    Dallas H.

    Worst place to ever live. Can't stress this enough. Horrible. I have had a girl on drugs break into my house and had the cops have to remove her. And she is a resident at alight and they did nothing about it. They claim they are a gated community, but their gates are always broken. this week their gate has been broken for over a week and a half and they did not give us notice and my truck was broken into, and I had thousands of dollars in equipment stolen and my vehicle was damaged. the apartment complex did nothing and said that it's not their responsibility. When I asked for the camera footage for the parking lot they said they have no cameras and only decoy fake cameras. The rooms and buildings are low quality everything breaks and they charge you enormous amounts of money for it. They don't care about their residences, they only care about making as much money as possible. And giving low quality and rude service! Disgusted at how big of losers these guys are.

    More cracks along baseboard
    JJ H.

    Had to come back and redo my review, considering my awful experience. After living here for almost three years, I tried to move into a 1x1 with my girlfriend (this was initiated in late March, early April). They acknowledged that I would be able to do so and that it would be an easy process. At that time, I was still talking to the former GM and she informed me that they definitely had a means to accommodate our "unique" situation. Fast forward to the end of April and still no lease or info had been generated. I called to get details of the progress, only to find out the GM was no longer with the company (which would explain the lack of progress). Apparently, nobody knew of the situation and the new Resident Manager had NO clue of the concessions that were offered to me for re-leasing. The trick here was that almost a whole staff change had occurred with ZERO communication between those leaving and those coming in. The idea was for us to get Summer free rent (one contract), and then a concession of $67 off our rent per month after that (another contract). So now with the new RM in the loop, we worked with her to get the ball rolling on our new lease. We waited...and waited...and waited. Every time I called to check on the status, I not only had to explain the situation to whomever answered the phone to justify my wanting to speak directly to a manager, but was told every time that she was either not available or that they were still waiting on the Legal Team to draft up a new contract. Sparing you the long back and forth, eventually, they just moved us into the new apartment and said: "You can sign the contract when we get it." Fast forward to last June and we JUST then got the summer lease to sign (move in was mid-May). Now we had to wait, and wait, and wait for the STANDARD lease. More back and forth, including MULTIPLE revisions to the lease to reflect concessions and rent amounts agreed upon. It took my dad (who just happened to be visiting) to go into the office and chew several people out before they REALLY got it moving. The total lack of communication between managers at this complex during this whole time was so terrible. Apparently, the new RM we spoke to, ALSO no longer worked in that office and it was now on the NEW NEW RM to handle everything. Nothing was ever written down in my resident file on the computer or logged, so every time we went back it was another 20 minutes of explaining what the situation was. It wasn't until September (remember, move in was in May) that we signed the lease and were officially "living in the apartment." In the meantime, we had maintenance come by expecting a vacant apartment a few times. On the third time they finally wrote it down to acknowledge it wasn't vacant (more evidence of a lack of communication). During the first 3 months of this situation, I was still being charged for living in my old apartment. Didn't realize it until I went to pay rent again and saw my credits had gone down significantly (I paid off the entire semester, every semester as to not have to worry about it). They had also charged me for missing keys to the old apartment (which were turned in the day we moved in. The exception being the mailbox key because between my old roommate and I there was only ever ONE given to us, and the gate keycard, well because I was still living there). This meant I had to deal with Amy, the Resident Services Manager, as she handled the money part of the office, I presume. More back and forth, calling and waiting, and she refunded me for the keys. Fortunately there was no arguing involved, just a long wait. Unfortunately, she thought that was the end of it and disregarded the months of rent I was double charged for an apartment I no longer lived in. So more waiting ensued. The thing is, she "didn't know" about the double-charging because when I made a complaint about it, it was never written down. Fortunately I had the receipts online. Once that was finally resolved, we didn't have any other issues. I am not sure there any people left from the group I had to deal with (turnover seems rather high here), so maybe you will have better luck with what I perceive to be a new group of competent people. Oh, side note: my apartment was in "immaculate condition" upon moving in...it was May and there was very clearly no THERMOSTAT (as in, no access to Air Conditioning)...IN MAY. Picture for reference.

    Bedroom furniture I re-signed my lease with.

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    9 years ago

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    Review Highlights - Alight Norman

    Crimson park has been the best- I'm graduating I this year and Im so sad I didn't find this place sooner.

    Mentioned in 11 reviews

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    The Ave at Norman by Greystar

    The Ave at Norman by Greystar

    (87 reviews)

    I would like to pay the $90 to these fraudulent ppl just to be done with their bullshit but now I…read morecan't even access the portal to pay for it. They'll most likely turn me in to collections like they did to other past tenants.

    Polite staff, but we were billed for repairs of preexisting damage…read more You will see a consistent set of reviews below that are similar to the experience outlined below, renter beware. After checkout, we were billed over $150 for many things that were preexisting conditions. Upon move-in the unit had very old carpet with preexisting stains, the stove and oven were simply gross and several other items that we were billed for were in worn-out condition upon arrival. That said, the overall experience was good at the facility. We expected some run-down items in a college town, so that was deemed acceptable. The staff is responsive, but the overall maintenance was marginal, I am guessing that the maintenance crew is understaffed for the number of units. Unethical as it may be, upon checkout you will be billed for things that will never be repaired. Perhaps you can insist on repairs prior to move-in, then take your own pictures of the preexisting damage for comparison upon check out. I would not necessarily recommend against this location, however, we did receive sticker shock with a surprise final bill after spending quite a bit of time cleaning and touching up prior to check out. As long as you are prepared for that, you should be fine. Proceed with caution.

    Millennium Student Living - Trash/Old Couches sitting in hallway

    Millennium Student Living

    (35 reviews)

    I have been at Millennium for a little under a year! I would say that all of the staff is very nice…read moreand they have timely responses for matience requests which is very helpful. Just this past six months they updated the gym fully with huge doors which is really nice! The only downside I have experienced is the troubles with fire alarms going off at odd hours due to other residents actions with their individual alarms. If you have the funds to afford living here I would definitely recommend it because it is so close to campus and the parking garage is a great plus!

    Millennium Student Living is no more than a monopoly that cheat poor and unaware students of their…read moremoney, time and state of mind 1. even if you have cancer or similar challenges, you cannot get out of the contract that basically require you to continue paying until july 25 - they may tell you just find a replacement but not only you cannot find one, but also they are later on willing to rent apartments at lower costs because most of their apartments are empty - so if you get sick and needed to be home you will continue paying and they will never respond to you 2. students working at the office are hopeless. they have no power, no authority and no way of helping you. they will direct you to email or submit a form to the corporate office, which never respond. so whatever charges they may charge you - some of which is inaccurate and too much you will pay it, pay the interest and the fee on it. their argument is that you are not just renting a room, you are responsible for all expenses surrounding the 5 rooms, so if you are the only one in the unit you will end up paying over 300 dollars for electric, heat and water. 3. this is unsafe place. my bicycle was stolen even when i have it secured in their garage location. this is just an example. people can move in and out and when i asked if there are cameras to see who stole my 400 dollars bike they said the cameras are not working...they are just there for giving the impression that it is safe. 4. the rental managers are under pressure never to admit to any mistake, they will side with the corporate office and deny that you exist. they are looking for rewards. they will ask you for favors to write a good review and a lot of kids dont know what to do under such pressures - stay away at all costs

    Alight 12th Ave

    Alight 12th Ave

    (8 reviews)

    I do not understand why the living area of the apartment is not cleaned before move in?? When I…read moremoved in, there were literal cobwebs in the corners of the living room and kitchen area. Not to mention it is insanely easy to overload the bedroom circuit with so much as a minifridge.

    When my son moved in, the apartment had clearly not been properly cleaned after the previous…read moreresident left. There was heavy dust, dirt, and buildup on the walls, trim, baseboards, bathroom surfaces, cabinets, and floors. I personally cleaned and disinfected the apartment before he unpacked. We have a complete move-in video documenting the condition. Before move-out, I returned on July 20, 2026, and spent hours deep-cleaning the bedroom, bathroom, drawers, cabinets, surfaces, and floors, finishing around 1:00 a.m. on July 21. We also have a complete move-out video. Several conditions management later claimed as resident damage were already present at move-in, including scratched bathroom cabinets, a partially painted electrical outlet, and a bedroom door with scratches, wear, and a lower corner already separating. These conditions are visible in our move-in video. One charge involved dust and what management described as a wipe inside a drawer. I personally vacuumed the drawer and cleaned it with alcohol and paper towels only hours before the July 21 inspection. After I disputed the charge, Chloe confirmed in writing that it would be removed. That immediately raised the question of why it had been charged in the first place. The timeline was even more concerning. Chloe stated that management's records showed my son's move-out was processed on May 19, his keys had been returned, possession had been surrendered, and the move-out inspection had already been completed before I entered the apartment to clean in July. However, management's own inspection report states it was created and completed on July 21, 2026, and the inspection photographs are also dated July 21. My son was still living there in May, and the Housing Agreement listed July 21, 2026, as the lease end date. We also never received a 24-hour notice that management intended to enter his private bedroom or perform an inspection in May. On May 19, the drawer management photographed in July still contained my son's work shoes, workout shoes, and other belongings. He removed those items only shortly before move-out. By July 20, the drawer was empty because I had cleaned it, matching the July 21 inspection photographs--not the May timeline management later described. The inspection photographs also raised concerns. Several were taken from too far away to clearly show the alleged damage. The copies provided showed noticeable differences in color, contrast, exposure, pixelation, and a recurring pink blurry area. I requested the original files and metadata. Management declined, stating it provides no photographs beyond those included in the inspection report. I cannot say the images were altered, but their quality gave me legitimate reasons to request the originals. Management also charged $250 for an alleged dog odor, even though my son never owned or kept a dog there. The inspection report itself lists "Animals: No" and includes zero photographs supporting the dog-odor charge. The records were inconsistent. Dollar amounts differed between the inspection report and ledger, and some charges appeared on one document but not the other. Even more concerning, management initially sent us another resident's ledger containing a different tenant's name, lease dates, and unit information before later sending my son's records. I sent detailed emails requesting explanations, inspection records, utilities, payment history, key-return records, entry notices, invoices, and vendor documentation. Many questions were never answered. Management stated it could take up to 30 days to obtain supporting pricing information, yet continued sending "FINAL NOTICE" emails and text messages demanding payment before providing the requested records. During the dispute, our resident portal access was blocked, briefly restored, and then blocked again. Future residents and parents: document everything before move-in and move-out. Record every drawer, cabinet, wall, outlet, door, bathroom surface, and existing damage. Save every email, ledger, video, and photo outside the resident portal. Compare every date, description, and charge carefully. Those records became the most valuable part of this entire process.

    2900 at Norman - Pool and Lounge

    2900 at Norman

    (4 reviews)

    DO NOT MOVE HERE!!!!!! AC HAS BEEN BROKEN FOR 2 WEEKS!! Our…read morefirst unit was infested with German roaches, thankfully we were able to relocate, but we have had issues ever since. My car was broken into two months ago, gates are broken all the time. Worst management ever DO NOT MOVE HERE!!!!!

    This is the most awful disgusting place I have ever lived and don't get me started on the…read moremanagement. They are all incompetent idiots who scam their customers if they have the opportunity to. I lived there for a year. They charged my accounts multiple times for charges like when they got rid of the co-ed living they charged over 300 dollars my account even though it was their fault they didn't inform me about it. I literally had to go to the front office and complain many times for them to take it off my account and this happened two or more times regarding extra charges. Second thing, I didn't have a car and I was told there would be a bus to take us to campus ( which was a big factor to signing the lease) . During the second half of the lease, the bus broke down and they told us they wouldn't be getting us a spare bus or nothing and we would have to find our way to campus. I missed a couple classes for this reason. Final thing, after the previous I moved into an all-guys apartment in early November, meaning people were living there when I moved in and the state of the place was already so bad. There was mold on the floorboard (they charged me to fix that ) and many more. I hated the place so much I moved out after my semester ended which is mid may ( thats how bad I didn't like the place). So in total I lived in the apartment for 7 months (even less because I went home for Christmas and more) and this was 3 years. 5-6 months ago I received an email from collections saying I owe over 750 dollars (which I am currently paying because I am a college student and can't afford a lawyer) . They never informed me all this while I was gone. When they showed me the evidence of the damages, majority of them were damages that were there when I moved in (in late November mind you) and were of the common room which we all shared. We didn't complain because we thought " you get what u pay for". I talked to my one of other roommates (who had to fight to try to get his deposit back but they wouldn't give it to him) and turns out they didn't charge him for anything even though he moved in 3 months before me but I am the one who has to pay the bill. When I say this is the biggest fraud of an apartment. I WOULD HIGHLY RECOMMEND TO NEVER GO TO THIS PLACE IF YOU WANT PEACE and 2900 if you are seeing this, it is unfortunate I fell into your trap but if I can prevent other people for going through the same thing, I DAMN SURE will.

    Alight Norman - university_housing - Updated August 2026

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