I would recommend NWA Garage Doors! I called Thursday and they scheduled me for Friday! They were…read moreprompt and on time. They can up with a solution to fix my issues and explained all the options. They were able to help me add my garage door to the myQ app.

I called this company up and told them the problem I was having. So I got a appointment for the…read morenext day at 9am. They were there like they said and they got to work on my garage door. The spring had broke and the guys had it out and put the other one up and running in 30 mins. Afterwards he checked all the components and I was up and running again. Great work guys!!! I highly recommend this place.

Terrible experience. What started as a minor garage fire repair in September 2025 is STILL not…read morefinished as of March 27, 2026--despite an initial contract promising completion by the end of October. Communication was awful. No updates unless I chased them, and then it was vague excuses or blame-shifting to the city and subcontractors. Andrew, my company contact, contact Was nonexistent or inconsistent. When emails went to his brother owner of the company ? (due to nearly identical addresses), the responses were rude and unprofessional. I paid over $20,000 and still have not received a final itemized statement. Work quality is just as bad--poor roof support, ongoing leaks, and issues they tried to dismiss as "pre-existing" after covering them up with new siding and Sheetrock. I assure you, there were no leaks previous to this minor fire. This has been a costly, frustrating mess. Avoid this company.

In the month of November, our kitchen faucet leak (which sounds so simple) turned into an event. A…read moreremodeling event that required a variety of additional support. While our Insurance company allowed to select anyone in the area to assist us with the new flooring and details, they did recommend NWA Restoration as an option. We took them up on the offer. Because of the complexity and coordination with the flooring company, we chose to work with both because of their previous partnerships. While they were at it, we asked them for a few extras like painting our bedrooms, installing new the faucet and instant on hot water tap, and painting and cabinet work for the effected kitchen island. There were some challenges along the way. You should expect some. The good news is that Aaron was extremely responsive and attentive to each concern. He starts his mornings earlier, and responds quickly. They completed their work on time, the rooms look great, and the updated kitchen island is outstanding.

My garage door wasn't closing. He was here right on time, texted when he was on his way and fixed…read moreit in about 30 mins. Very knowledgeable and friendly. Would highly recommend. Price was right too.

Chuck is always prompt on coming out when we've called him. He is kind, friendly and very reliable…read more He had our door fixed within 20 minutes and his price is fair for service calls. Highly recommend!

Fast, same day service. Professional and reasonably priced. Trenton and Tyler were excellent…read more Highly recommend!

I appreciate this business very much today! Very friendly, easy going, and honest. They came and…read morechecked out my frustrating garage door, and they totally could have upsold me. Instead, they thoroughly inspected it and explained what was happening and what to do in the future.

Jordy came out when our torsion spring let go. He arrived early, got the fix done quickly, and…read morefound other areas that needed attention (rollers were shot and the control arm bot was stripped). Door now works better than it ever has, is nice and quiet, and I am very pleased with the results. Would definitely encourage you to give these guys your business if your garage needs attention.

Great!! Arrived the same day I called and fixed my garage that day!!! I would definitely recommendread more

contacted this company for an estimate. they scheduled for the next day which was great. Lady…read morearrived promptly- there were 3 other cars parked in the driveway- she pulled into the drive to where noone could exit. i ran put to her car before she got out and asked her to please move her car so others could get out- she said "Right Now??"". in a terrificly hateful tone- and I answered "Yes, right now"! she rolled her eyes, huffed into her truck- everyone standing in my yard witnesseher attitude- so i told hwr just to forget it. Called their office and the lady answering the phone said she must have felt threatened. we had a family emergency and one of our family members needed to leave. no threat - just hateful people. would never recommend.

Called for an estimate on the wood fence around our 2 acres. Took well over a month to get a…read moreresponse and an actual home visit. The gentleman was polite and observant. I gave him a ride on our UTV so he wouldn't need to walk. Wood fence needs minor repairs and gate systems need replaced. Didn't see him take and notes and didn't get a call back. I finally called to inquire about our bid. The lady who answered, paused when I asked about my bid and transferred me to the k on home of the gentleman who came out. I left a message and still nothing. I chose this company because how long they've been doing business in NWA. This was a disappointing experience.

Curtis was amazing! I was in a situation where I needed my locks changed ASAP and he came right…read moreaway and he stayed late until the job was done. He was very professional and I felt very safe. Would highly recommend Curtis to anyone!

I just filed for divorce and needed. My locks changed to ASAP. I called 2 services before him and…read morethey couldn't get me in. He rearranged his schedule so he could come and change my locks to make sure I was safe. He did six exterior doors two interior doors. He came back the next day and did my garage door opener and my garage door keypad. He was so kind and professional. I felt safe with him being in my home. I would recommend him to everyone.

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

They are predatory. They will send quotes for "suggested" services that they make you think you…read moreneed. I had another company give me a second opinion and they said nothing needed to be done to the unit. When I confronted them about it, the manager said, we're a business and have overhead. Those are suggested repairs. So that's when I learned that all these quotes for repairs were like a restaurant suggesting an expensive appetizer except telling me the refrigerant was low and needed to find a leak. It's not true and seems criminal to me. They serviced my unit last week and didn't even change the filters. The second company was angry with them after checking everything out. Run from Franklin.