Came in for an oil change ~ they did just that ~ amazing speed, they let me know how long it would…read moretake and it even took under that! Great customer service ‍

The technician is very nice and helpful. Service is fast and convenient. I got my oil change done…read morewithin 15 minutes.

was doing an alignment and it went super smooth and fast. definitely recommend…read more the staff was very friendly

Dishonest business. I'd hear stories about shops that will lie to customers to upsell unnecessary…read morerepairs and thought those were exaggerated, sad to say that this shop is one of those. I went in for an oil change and to ask some questions about the routine maintenance. They were helpful at first but quickly changed the tone of the conversation into serious/urgent to flag "needed" repairs. First they told me that my front tires were balding and close to 1/32 tread, needing replacement almost immediately. I thought this was odd because I replaced those tires no more than a year ago. I don't drive aggressively and I've made sure my alignment was correct. I included photos of both the flagged tires to show they are nowhere close to 1/32. Then they told me that the rear shocks also needed to be replaced because one of them was leaking. I'm aware of what a leaking shock looks like, but I wanted to trust them. I confirmed with 3 other shops that they were fine and not leaking. Together these would have costed me over a thousand dollars in unnecessary repairs, leaving me extremely disappointed and frustrated with this shop. The oil change was fast/proper. I no longer trust this location anymore and think others should be aware of what they're doing

I've come back here a few times. Marc and the team are always friendly, efficient, and work with…read morecare. The price is pretty good too, especially given the location. It's quite convenient to drop off the car for maintenance and stroll Santana Row while it's being worked on.

Marc was very helpful and gave me an honest quote. I will definitely be coming back! Thanks again!read more

I was lucky that this particular Jiffy Lube had availability and I was able to get my synthetic oil…read morechange done on my car in about 45 minutes. I wish there was a Starbucks still across the street but sadly it shut down. I'm not one to eat a bunch of donuts, but there is a donut shop across the street as well as a breakfast Style restaurant. Nevertheless, for 100 bucks and a $20 discount coupon I found online everything was done in a timely manner so I was happy. I can't believe their prices are so expensive, then again everything is expensive nowadays!

I've been coming to this location for over a year, and I only have wonderful things to say…read more The staff is professional, knowledgeable, and kind. When you call, they pick up the phone. When you arrive, they promptly greet you. They give honest recommendations and fair prices. I've had my car serviced for various reasons: oil change, tire rotation, brake fluid replacement, transmission fluid replacement, new battery, etc. I first came to Jiffy Lube because I wasn't able to get an appointment at my regular mechanic's. However, I was so impressed with their professionalism and care that I kept coming back. It's now my go-to place! Thank you for taking care of my car and kindly explaining when I don't understand something. I really trust the staff here. Give them a try, you won't be disappointed!

A family member usually attends to my car for maintenance. However, today I was due for oil change…read moreand I decided to come here. Service was great! Both gentlemen were very nice and got straight to helping me out. They even helped with checking my tire pressure and wiping down my front window which I very much appreciated. Since my neighborhood those little annoying sap trees, it's hard and expensive to get a car wash often, so I appreciated the small gesture of cleaning my window. Overall, a very professional, friendly, and easy process with them! Thank you!

Fast and reliable! I don't have to get out my car, guys…read moreare informative thank you for making it easy for me :)

I had a check engine light pop up on my car before a big roadtrip, so I brought it in and Moe found…read morethat my EVAP was working perfectly fine, even looked new. I brought my car in to run the light diagnostic and see what needed to be changed, but Moe concluded that the engine light just wasn't turned off. Within a day I got my car back, and he didn't charge me! Quick service, honest business, and quality service.

An extra star due to good communication and response time. brought in my car due to stalling,…read moreprovided all the repair steps it already had with new replacement parts and sensors. Timed 45mins they took for diagnostic. Upon car pickup, technician says bad engine, can't be fixed, better to buy a car. I asked what tests and steps did you do for the results? He said there's smoke from the oil cap. Was hopefully for a diagnostic sheet of what steps were taken, tests performed, but the only comment on the form was "bad engine", felt like no attention to details nor the effort in providing good service

Came in 20 minutes before closing n they still did an efficient job with fantastic quality service!…read more I mention 20 minutes before closing bc one place I used to go actually shoo'd me away for an oil change, so this was very refreshing. I came here once a while ago and scrambled to recall the name n decided to look it up on Yelp today n the name rang a bell and I got over there as soon as I could. The customer service was fantastic, especially given the circumstances of them closing in 20 minutes, and for such a short time for interaction, they should leave a good impression. I really wish I would've asked for their names individually so I can properly show them some gratitude, but hopefully a yelp review and a Google review with five stars oughta have the same effect. Ever since crossing the bridge from Hayward, I've been looking for my go to oil change spot, and I think I definitely found it. See you guys soon!

I highly recommend this place to get your oil changed, they charge really fairly (my car with…read moresynthetic oil was around $100), they always show you the new oil filter they're going to put in your car, and they show the engine oil dipstick after adding all the oil to show they filled it to the top level and that it's clean. Overall service is soo fast -- I got there at around noon on a Wednesday and there were only a few people in front of me and probably in 5-10 minutes they had me pull up, and then in another 15 minutes the appointment was complete. The staff is always polite and everything is really efficient. They also top up fluids. It's super worth coming out here every time!

I went to Valvoline in Mountain View and Juan alongside Jocelyn assisted me. I was greet d with…read moresmiles and as they tended my car inspection my break light went out and they so kindly assisted with the one that went out and another on rear window I knew was out. They also as I requested my wiper to be changed and did everything with confidence that they wanted me safe. Felt so please as 3 days later it rain and I could see clearly with the new wipers. Thank you for being honest with workers that have integrity to do what is right in the Lords eyes. I will continue to come back as service representative make a big difference on were we the public choose to go. With deep Appreciation Liz J.

They are always so nice and while they offer you each upgrade, they are never pushy about it. My…read moreservice technician even reminded me to go to the Valvoline website to utilize the available coupons! Thanks so much!