We first came to Tuan at Family Auto Care to service our 10+ year Nissan Versa. We were looking for…read morecompetitve pricing to service the car since all the shops around seemed a but overpriced. We saw Family Auto Care and decided to visit. Tuan is a very amicable and a straightforward about pricing and service! He was able to give a full breakdown of the services we requested at a pricepoint that beat out other shops in the area! He also serviced the car quickly for the amount of maintenance that was needed, and it ran great afterwards. Tuan also shared his many years of experience under Toyota and Honda, and he openly displays his certifications and achievements from his career before sending us on our way. Now I am taking the Versa back another round of maintenance and Tuan was able to take me in at sudden notice. Still offered a great price and timely service! If you're in the area, I'd highly recommend giving Family Auto Care a try. From Tuan's experience, Japanese cars seem to be his specialty, so I would keep that in mind. But overall, Family Auto Care seems to be a fair and transparent auto shop under a hardworking and thoughtful manager.

Tuan's response was extremely fast to my initial inquiry. He was able to take my car same day, and…read moreproduced a thorough diagnostic report as well that pointed out some important services that I hadn't taken care of yet. His prices are fair and the work was done same day. I would certainly recommend to anybody shopping for a mechanic.

I had a check engine light pop up on my car before a big roadtrip, so I brought it in and Moe found…read morethat my EVAP was working perfectly fine, even looked new. I brought my car in to run the light diagnostic and see what needed to be changed, but Moe concluded that the engine light just wasn't turned off. Within a day I got my car back, and he didn't charge me! Quick service, honest business, and quality service.

An extra star due to good communication and response time. brought in my car due to stalling,…read moreprovided all the repair steps it already had with new replacement parts and sensors. Timed 45mins they took for diagnostic. Upon car pickup, technician says bad engine, can't be fixed, better to buy a car. I asked what tests and steps did you do for the results? He said there's smoke from the oil cap. Was hopefully for a diagnostic sheet of what steps were taken, tests performed, but the only comment on the form was "bad engine", felt like no attention to details nor the effort in providing good service

I had a problem with my GLK 350 in which I installed a CarPlay screen to update the audio system…read more But I inadvertently damaged the climate control wiring when reinserting the head unit. I reached out in Yelp to find a mechanic and Ali contacted me to help fix the issue. The reviews were great for his shop so I brought my vehicle in. And Ali was able to fix the damaged wiring and send me on my way in reasonable time. Where most shops I contacted wouldn't touch this issue, Ali tackled it with professionalism and ease. He also kept me updated with excellent photos of his progress. As many have said here, I highly recommend Ali for the quality of his work. Thank you again Ali!!

My car's engine light was flashing so I pulled over and turned my car off to be safe. I was…read morerecommended this service shop, and I am so happy to be serviced here. The team is attentive and responsive and reassuring. My car needed to get its spark plug coils changed out, and they took time to check my car for safety, replacing my headlights and even cleaning the covers so they are so clear now! The attention to detail and clarity of what my next steps are greatly appreciated. I look forward to continuing to bring my car in for quality maintenance and performance. Thank you Ali & Nathan & team

A honest, quality family run business. Any service you need, these guys are the best!read more

Bill did an amazing job. Very skilled, professional, knowledgeable, prompt…read moreKnew exactly what was wrong & how to fix it. Very fair price, Customer for life!

Chris at Auto Clutch and Transmission has continued to build my trust almost every time I go in…read more Two days ago, the check engine light went on. The message said " vehicle dynamic system need to be checked." My gas mileage also went from 25 mpg to 18 mpg. I took the 2016 Forrester in and Chris hooked up a diagnostic tool and said let's check the fuel regulator. He cleaned it and it worked. It took him less than 10 minutes and did not even charge me. Maybe the half dozen Stan's donuts was enough!

Provded free towing, and was very transparent with the prices…read more Very satisfied with the service !

I needed them to take a look at my car for a second opinion with a transmission leak. They were…read moresuper friendly and helped me out and showed me where the leak was. I will be bringing my Golf GTI back here for future service needs for sure. The stealership been hitting me hard. Thank you Tony and Mike!

Paid $900, supplied my own part, told him not to guess. He guessed. Misfire still active…read more Brought my 2015 VW GTI in for a confirmed cylinder 2 misfire (P0302). I had already done my own diagnostics before drop-off -- swapped the coil pack and spark plug to other cylinders, misfire stayed on cylinder 2, ruling both out. He quoted $600 over the phone using his own parts, which I agreed to. When I showed up, he pulled a bait-and-switch: he would only honor the $600 price if I supplied my own part. I had an OEM Bosch fuel injector at home but hadn't brought it because the original agreement was that he would supply parts. He knew this and still changed the terms at drop-off, forcing me to go home, retrieve my own part, and return -- just to hold him to a price he had already quoted. I told him directly: I do not want this injector thrown in if it isn't confirmed as the cause. I want the misfire fixed. He acknowledged this. He then told me it was 90% likely the coil or plug -- the exact two components I had already tested and eliminated. He installed my injector anyway without confirming it was the fault. It didn't fix the misfire. The quote continued to change. $600 on the phone became $650 in person. He then added carbon cleaning and quoted $900 total. Later he texted $1,000. I had to remind him of his own quote -- he agreed and admitted he didn't remember what he said. I wrote "Cyl 2 misfire" on the work order as the service requested and signed it. He called at 2:25pm saying the car was fixed. I paid $900 and drove home with the engine stumbling worse than before. Scanned the car at home -- P0302 still active and confirmed. A new fault code also appeared that was not present before drop-off. I returned to the shop in good faith and gave them the opportunity to make it right before taking any further action. They refused. $900 paid. My own part used. Bait-and-switch on parts and price. Explicit instructions ignored. Misfire unresolved. Car running worse. BAR complaint filed.

Great customer service and the process was pretty quick. Overall worth it for the regular…read moremaintenance and regular oil change. Highly recommend this auto shop.

I have been bringing my 2012 VW Tiguan to the dealer for years. Finally I had it with the…read moreno-nothing dealer's service advisors working from a script. I have been to Tony & Bros twice now, knowledgeable staff, reasonable prices. They fixed check engine light issue. I should have left the dealer years ago! Kudos to owner Lou & team.

I selected Asian Auto Repair based on strong Yelp reviews, but my experience was disappointing…read more Scheduling Issues: I called two weeks ago to schedule an appointment and was told to bring my car in on 2/4. When I called on 2/4 to confirm, they rescheduled me to 2/11. Strange, but I went along with it. The Service: When I arrived on 2/11, I explained that my struts were recently replaced but the car had been making a rattling noise. They quoted $90 for a diagnostic inspection. Within 10 minutes, they called me over to show me a loose bolt (pictured). The mechanic tightened it in about 5 minutes. Then they charged me $200--apparently $90 for the diagnostic plus $110 to tighten a single bolt. Upsell Attempt: They also recommended replacing my struts for $1,500 ($1,300 with their "discount"). This doesn't make sense since I just had them replaced, which is why I brought the car in for the rattling in the first place. Bottom Line: $200 to tighten one bolt in 5 minutes feels excessive. I'll be getting a second opinion on the strut recommendation. I'm disappointed because I specifically chose this shop based on positive reviews, but my experience didn't match the reputation. Hope you don't have the same experience.

I brought my Nissan Murano in for an estimate to repair a severe Power Steering Fluid leak. Alvin's…read moreAuto Center had given me a quote of over $3000 to replace the Rack and Pinion Steering system, however due to issues I had with my last service there, I chose to take my car elsewhere. Fred took a look at my car and within 5 minutes he isolated the leak as being from a high pressure hose and not the Rack and Pinion system! So glad I brought my car here to be repaired and not back to Alvin's!