Dai is an amazing repair guy. Very honest, very direct. Have been visiting this garage since 12+…read moreyears. I highly recommend this place

I seriously don't understand how this place has so many good reviews. If you're planning anything…read morebeyond a basic oil change--RUN！！！！！！！This was a complete nightmare and waste of my time. I called and was quoted $675 total, parts and labor included. When I arrived, he said my car was "not what he expected" and needed to re-quote. After I left, he called and said the part from the dealer would cost $700, bringing the total to around $1,000. I told him I didn't need an OEM part and asked if I could bring my own--he said yes, and quoted $300 labor. That same evening (around 9PM), I texted him to say I'd bring the part the next day for repair. I wish he could see it next day . The next day, he told me he would not take responsibility for my car anymore because I "didn't call, didn't text, and didn't come back"--which is absurd because I did text him. I went to pick up the part myself, and here's the worst part: he said he couldn't repair my car anyway because he "lacked the tools to run a diagnostic," and referred me to a friend who charges even more. Why not say all this from the start? ？Why waste my time, let me leave my car there overnight, then back out with excuses? Completely unprofessional and unreliable.

I really have no idea why the service here is so hostile. I visited for a smog check and asked a…read morefew basic questions since I hadn't been here before. Instead of being helpful, the owner was incredibly impatient and ended up raising his voice at me when I asked for a price quote. It was an uncomfortable and unnecessary interaction. I highly recommend avoiding this business.

I have a Jeep model year 2000. OK 26 years old, but only 65K miles on it. It needed a water pump…read more Some shops (who will remain nameless) would not touch it due to its age. I drove into JP at 3PM, they looked at the situation, and ordered the pump! The job was done before noon the NEXT day! Incredible. A week later I wanted the fuel filter/regulator replaced. Took the Jeep to JP circa 10 AM, the part was ordered, replaced, and the job was done by 1PM ! The prices were competitive, the service and integrity outstanding. They have earned my trust and business.

While a nearby tire store wanted me to drop my car for hours to have a puncture looked at on a…read more*normal* day, De Anza Auto said, "Common over, it'll take about 10 mins." It turned out that the sidewall was punctured and not fixable, but they ordered the same tire and put on the spare for me (no charge). I came back in a few hours and it got done. This is old-school; the way things should be. Then you look around and see a fleet of high-end Mercedes, Audis, and BMWs. And they treated me well with a *Corolla*! This is a *good* auto shop.

I came here for a wheel alignment for the first time; they welcomed me warmly and got to work right…read moreaway. The service was fast and reasonably priced.

This is part one of two parts to my Review as the repair of…read moremy car hasn't been completed. As of today Sam (who I believe is in charge, not sure if he's the owner) has been the only contact with the shop, has had my car for twelve weeks now with nothing completed.he diagnosed the problem the first day, gave me a quote. I zelled him a deposit, enough for the part and the labor. Five weeks later he informed me that the part had arrived, it was installed but didn't fix the problem. He explained the part was poorly rebuilt and needed to be returned and we had to wait for the refund to order a different part. At this time he informed me that the shop would be closed to honor the lunar new year. This was week seven when they returned to work still waiting for the refund to show up. It's was week nine he let me know that he couldn't find the part we needed and he had used my deposit money to pay bills and dint have any left to buy the part. To continue with the repair he said I had to find the part and pay for it on top of the $2000 I'd already gave him. Week ten I found the part , paid for it. A week later the part vendor located in Germany canceled my purchase stating the war in Iran made it too expensive to ship the part" find one in your own country " he's said. So I found the part , paid again and the part arrived at the begining of week twelve. After having the part in hand and knowing I've been without a car for three months he says he'll see if he can get me scheduled at the end of the week which at best the repair will continue into week thirteen. I've asked when he actually had me scheduled for and why couldn't he schedule me sooner? This was Monday the same day as the part arrived. He didn't respond until Tuesday when he said he was working on it so I could have my car to drive on Wednesday. Wednesday I called to see how it went and he said he'll text me later with an update. It's now Thursday of that week , I asked what's up and his response was and is " for me to relax, he's working on it. Sam has been rude. He's ignored me, he's disregarded what i wanted done and did what he wanted to my car. He took money from inted for parts that he never paid for and spent it on himself or the shop bills . I then paid for the parts additionally. He wont produce any kind of invoice to keep track of spenderatures. I've requested several times . When I told him he no longer has any authorization to do any more work on my car. The next text he sent me said he was going to work on my car anyway. I told him I was picking up my car to have it ready to be towed elsewhere. I'm so mad I can't even think. To be continued

My husband and I both had an excellent experience at First Auto Tire & Wheel. Nasir and Bilal are…read morevery professional, knowledgeable, and hard working. I took my BMW one morning to get brake pads and rotors changed. I had taken it to a few other places and all of them wanted me to change all the pads and rotors. Nasir was very honest and told me my rear brake pads and rotors only needed changing. He showed me the wear and tear and explained the process. I was so pleased that he took the time to actually assess my car instead of just putting on extra services. He then ordered the parts and was able to get the job done on the same day in about 1.5 hours. My car drives so much more smoothly and I can feel the difference in my rear brakes! I was so relieved and the process was SO fast! My husband took in his Civic Type R to get his fenders rolled. Nasir and Bilal did a great job with that whole process and he got his car back the same day. He also had his rear brake pads done and was pleased with the entire service. The prices are quite affordable and fair- and most importantly they only do what is necessary. There is also a Yelp deal going on right now too :) I highly recommend First Auto Tire & Wheel for all car needs. You won't be disappointed. Thank you Nasir and Bilal!

Great experience! Offered me a complementary inspection as well along with my battery replacementread more

I had an excellent experience with this repair shop when they fixed my tire. The after-hours…read moredrop-off and pick-up options made the entire process incredibly convenient and stress-free. What really stood out was the communication throughout the repair. I received daily updates, so I always knew the status of my vehicle and what to expect. That level of transparency and customer service is hard to find. A special thank you to Jay, who went above and beyond to make sure everything was handled smoothly. Jay was professional, responsive, and made me feel confident that my car was in good hands from start to finish. The repair was completed efficiently, and the overall experience was great. I highly recommend this shop to anyone looking for quality work, outstanding communication, and exceptional customer service.

Best service! Very helpful and love this place. The owner is so kind and will do anything to help…read moreyou!

Very trustworthy and honest people. Did an oil change and tire rotation with them. They also let me…read moreknow that I may need an alignment for my tires. This isn't even a service they offer, they just saw that while rotating my tires.

Quicky make my scratched bumper look like new at a reasonable price…read more Quicky make my scratched bumper look like new at a reasonable price.

I called K&S Complete Auto Repair ahead of an upcoming road trip and was assured they could take…read morecare of both an oil change and a tail light repair--"no problem, just bring in your car." Based on that promise, I proceeded with the service. When I returned to pick up my vehicle, I was surprised by the unusually low total and asked about the tail light. Only then was I told that the repair hadn't been completed and I would need to come back the following week. I do not have the ability to return due to my travel schedule, which I clearly communicated from the start. The issue is not that the work wasn't done--it's that I was led to believe it would be. Had they been upfront about their capacity, I would have gone elsewhere to avoid being put in this stressful situation right before a long drive. Extremely disappointed with the lack of transparency and reliability. I would not return based on this experience.

Neven is solid. Good local shop. Would def come back again. Not the nicest waiting area. But it…read moregets the job done

Good job and service with reasonable price. The worker also told me that my tires can hold up for a…read morefew more months and no rush.