Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

My initial experience with Dr Bowers was great. He was able to diagnose an eye condition and give…read moreme the correct prescription, something none of my former doctors had done. His office rescheduled my next appointment and have now attempted to reschedule the new one. Both times the new appointments that were offered were months in the future. They offered me appointments with other providers but extremely disappointing to wait this long for Dr Bowers and now be cancelled again.

We have been fighting there insurance manager for years. My wife has two insurance's and has never…read morehad a co pay . One is with med a care and they say they have never filed a claim with them but they say they have. So now we have to do there work. Do Not use these people. Eye doctors are a 5 star on what they do.

I have had several treatments to stop my eyes from deteriorating further. I have had several shots…read moreand treatments here from two of the doctors and they have absolutely saved my vision. I have diabetes and my eyes are deteriorating with out these elite professionals working on me I would likely be blind by now!

We were paying $400 a year for eye insurance. Plus $70 in copays for exams. My kid's crappy glasses…read morewere $150 with the "insurance discount". Her contacts were $650. We cancelled insurance and took her to Stanton. Her exam AND contacts were $240. Her glasses were $101. The exam was computerized, it changed the machine on her face between 1 and 2. At the last place they couldn't get her pretty normal prescription right. Stanton had no issues and my kid is happy with her contacts. Plus the staff was A+

The two guys that waited on me were super friendly. I walked in without an appointment and they got…read moreme in very quickly. I got a pair of glasses and six month supply of contact lenses for a good price. They waived the fee for the eye exam. I got a decent pair of good looking frames. I thought because it was a discount store,They would have all ugly frames, but I found some decent ones for around $79. My experience was far superior to any other optician I've been to.

over a week ago I suddenly lost vision almost completely in my right eye, I'm already blind in my…read moreleft, I'm scared and called to get seen, my doctor was not available, I had to beg to see the standby doctor to make sure whatever was happening did nor need immediate assistance. I had an appointment to see Dr Klienman in 3 day, the staff cancelled that appointment even though nobody also would treat whatever is going on. Why do that to me? so they rescheduled for 7 days later to the Bristol office, sent a confirmation to my phone, I got there and the receptionist gives my a blank look and said it was canceled, I said why? she just stared and said reschedul. This use to be a caring organization, not anymore, now after much begging and pleading supposedly I'm scheduled for January 14. They are our only choice in Tri Cities area of Tennessee

Have been a patient of Dr Larzo for several years and he has been very professional, carin, and…read moreconcerned about my vision. I would have lost vision in both eyes had it not been for him. I would highly recommend him or his associates for eye treatment. a wonderful staff at these offices

I have been going to this practice since before it moved to this location, so decades. The new…read moredocs, Dr. Harrison and Dr. Hunt, have kept the old tradition of extremely professional service. Appointment time was kept promptly, which to me is the hallmark of a well run practice. BTW, some of the whiners giving bad reviews complain about delivery times. All practices (even Wal-Mart and Sam's) are at the mercy of the optical labs. While this has not been my experience here, it's an issue for any optician's office - small or large. Like only 2 companies dominate the market world wide.

After going through my eye appointment. I was told that my glasses would be done in two weeks…read more Never got a call, so when I did call in they told me unfortunately, my glasses came in incorrect. I was told it would be another two weeks. They're trying to put a rush on it. Another two weeks went by, never received a call after two weeks. So I called and they told me that my order was lost in the mail ‍.I again received no call from them. I called to find out if they were in after another two weeks. I was finally told "oh yes, they're in." I never got a call to find out any of this from them! I was hoping for an apology or something from them, but nothing. That's not the only problem I've had with this place. Be careful.

I have no issues with this practice other than Dr Carlson. He is unkind, uncaring, cruel,…read moredisingenuous, and disfiguring. Do not have surgery with him if you would like to be treated with dignity and respect and not be left with your face disfigured. He should not be practicing plastic surgery and that is not only coming from me but also the plastic surgeons who saw what he did to me. Heed my warning and do not let this man make any incisions in your face or you will live with the same regret I do.

Dr Carlson and his staff were great. My daughter was very nervous before her eye exam. Dr Carlson…read moretook the time to make her feel comfortable and made her visit a positive experience.

Dr. Carlson's office is equipped with the latest technology to aid in their optical assessments…read more The staff members are always friendly & courteous and the eye exams & diagnoses are thoroughly & clearly explained. Wait time was about 15 minutes. I've been a patient of Dr. Carlson's since he took over the practice in Johnson City & I've found him to be thorough in his examinations and accurate in his analysis.

Got a call 30 minutes or less from appointment time that they were understaffed and could not…read moreaccommodate the contact fitting we were scheduled for. What the heck has happened to this once very reputable business? It has seriously taken a nosedive. We are now going to be a month out from original appointment to do contacts (if they can accommodate that appt). Sad. Your understaffing is not your customer's fault and customers should be notified before 30 minutes to appointment time.