We use LVH for regular vet care and also doggy daycare. 10/10. We have a 1 year old cattle dog…read more(think unhinged demon seed with unlimited energy) and she comes home TIRED! They are more affordable than our dog sitter we were having stop by to walk our baby.

Moved and needed a new vet. These guys seem reasonably priced and are super sweet with my animals…read more They even have solar panels!

I received the documents to enroll my one-year-old toy puppies and met several parents picking up…read moretheir pets at the same time. After a short yet detailed discussion with each parent, I'm happy my groomer (Pets & Purrs) recommended this place, and the staff was courteous and answered all my questions. NOTE: I will follow up with a second comment after my pups have attended for several months. Ms. Dee

Exceptional service! My instructions for how I wanted my miniature Schnauzer were followed…read moreperfectly. The staff, especially Jessica, the groomer, were wonderful. I will absolutely be recommending them and returning there.

This is a message for all local pet owners to be aware and for Animal Hospital at Thorndale to…read morereflect on... I'm not one to post on fb often but I feel this needs to be addressed. **Thorndale Animal Hospital** I am writing this message in utter devastation and fury over how my desperate call for help was treated on Friday, May 15, 2026, at 4:43 PM. Our beloved dog, Chubbs, was suffering through a terrifying seizure episode, and I felt utterly helpless as I reached out to your clinic for assistance. During my call, I was pleading for immediate help, clearly expressing the urgency of the situation. I could hear my dog in distress and asked if you could hear her too. I was assured that you could. Yet, when the receptionist returned after putting me on hold, I was met with an infuriatingly cold response: I was told to monitor her and take her to an emergency room if the seizures continued. When I begged to bring Chubbs in for immediate care, I was told that I couldn't come because your clinic would be closing at 5 PM. In that moment, my heart shattered, and rage consumed me. I was sobbing uncontrollably, struggling to understand how your clinic's closing time could possibly outweigh the urgency of my suffering dog. I could have made it there by 4:50 at the latest, yet my desperate pleas were treated as if they were nothing but an inconvenience. **my call with your clinic** Me sobbing and begging "please please let me bring Chubbs in. I don't know what to do for her and I have two young kids here. Your clinic "if she continues to seize being her to the ER (Blue Pearl in Malvern) Me "please! You are only 3 minutes away from me! Malvern is a good 20-30 minutes and it's rush hour now! I just need her to feel calmer for the ride. Please help me" Your clinic "you can't, sorry, we closing soon" Then I hung up on her. After that heart-wrenching call, we had to wait for Chubbs to calm down enough to get her into the car. Tragically, she suffered three more seizures during the ride--two in the carrier and one just as we were entering the emergency room. The sight of our precious baby being rushed away by the emergency staff, with them frantically shouting for medications and treatment permissions, will haunt me forever. I understand the severity of cluster seizures; I know that what Chubbs was experiencing was critical and there's not much your clinic could have done to prevent the outcome of her passing. But I firmly believe that her suffering could have been alleviated had we been allowed to come to your clinic, even for a moment of care. So you can give her some thing to calm her down, enough for the ride to the BluePearl ER. Instead, the last hours of her life were filled with anguish and terror--not just for her, but for my entire family, including my two young children, who were left helpless and confused. I tried to explain to you that we will be at least 30 mins away and it's also rush hour.... I am not upset because the vet couldn't save her; I am furious that we were denied even a chance to help Chubbs find some comfort. I am convinced that if the vet had allowed us to come in, those additional seizures in the car could have been prevented. The cold indifference shown during such a critical moment is absolutely unacceptable. It felt as if your clinic's schedule, you clocking out on time, you making it for what ever dinner or after work plans were prioritized over the life of a suffering animal, and that thought infuriates me even more. I urge you to reflect deeply on how your policies impact those in desperate situations. No pet owner should ever have to endure the agony of being turned away when their beloved animal is in such distress.

The worst "Customer Service" experience of my life! We went there about 20 years, but were finding…read morethem to be a bit pricey, so in March 2026, I asked basically this question on a Downingtown Facebook page "Any recommendations for a Vet in Downingtown, and not the Animal Hospital at Thorndale. Thanks." That is all I said. I didn't say they were pricey, incompetent or anything else. Just a simple query. We decided to keep our check-up appointment for our English Labrador Retriever in early May 2026 b/c they are close by, we know them, trusted them and they had our dog's records. My husband took off an afternoon of work to go with me b/c we have a big Labrador Retriever and he is a handful. We were in the exam room waiting for the Vet to come in when some very snotty young woman named Allie came in and said she was "The Practice Manager" and read me my Facebook post from March back to me, like I was in grade school. She was rude, accusatory and had a real attitude problem. She said "they were surprised we were back, after my Facebook post and she takes her job seriously" and asked what our problem with them was. I said they skewed pricey. She said they would recommend "lower priced Vet options" and subsequently lectured me in a very condescending manner on all of the costs a Vet's office has. No shit Sherlock. Next, she refused to have my Labrador seen there. My husband was absolutely livid in 2 minutes and walked out with the dog. My husband is literally the nicest man in the world and a well known and very highly respected Marshallton BoyScout Troop leader for 12 years. It takes a A LOT to piss him off. I stayed and was beyond outraged and I wondered why that stupid, snotty, rude young woman didn't call us before we trucked in there with our dog to tell us they wouldn't treat our dog. I am a 57 year old corporate lawyer and it was absolutely the WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE!!!!!!!! Sadly, they had provided excellent veterinary care for 2 of our dogs for about 20 years prior to this horrific experience! Very sad ending to a 20 year relationship. My own mother (she was a very well respected and well known private Golden Retriever breeder in Chester County for many years) sold the founding veterinarian practice manager (Dr. Joan Yarnell) a Golden Retriever back in the day. Such a shame....

Made a appointment with Faithful friends to do a small Mass removal on my small dog. I dropped her…read moreoff when I went back to pick her up at 4:00. The vet that worked on her came out and told me after he closed her up the first time she was still bleeding real bad. He had to go back in and put her to sleep and open her up the second time. So I had to sit and wait an extra hour for her to wake up off the anesthesia. When they brought her out to me they had her in some kind of suit. The lady was carrying her and she said it was a space suit. She said she would carry her to my truck and they had raped her and she told me to take the bandages off. When I got home that night I took the bandages off. I couldn't believe my eyes. I never seen anything so bad in my whole life. She was so swollen and bruised in between. Her two back legs was so swelled. They look like giant blood blisters. They gave me enough meds for 7 days and and said rest. I stayed with her in my bedroom around the clock and kept icing her down. When I called and said how swelled she was that's what they told me to do after a week and a half bleeding had never stopped. It wasn't real bad thick drops but steady and then it got a little worse and he told me to put a Band-Aid on her so I was using big band needs. Every time I took one off it was so filled with blood. I couldn't believe it. So I took. I called and said she was in pain and I need it more medicine. I'm still thinking well. Some swelling went down and don't look as bad. I was praying she'd be okay. They told me I would have to bring her in to get the medicine so I did why there? I told him bleeding never stop. Is she bled on their floor where I was sittinI told the lady at the receptionist she went and got a mop and mopped it up. They gave me more meds and told me the same thing. Rest and I left within 21 days from surgery to the day she bled out and died in my arms. I left another review. It would be the first review and I put pictures with it but it looked like things were changed around and it was set so I added it and I'm rewriting it now. I don't know if They'll let me post pictures to show you how bad it was. I called there said I would like to talk to the vet that did the mass removal on my dog. She passed away and they said they were so sorry and they would have him call me a week. Maybe a little over a week later. He called. I told him you went in twice. You had to do something wrong the first time for her to bleed like that for you to go back in the second time. He called me delusional and asked me can I prove it? I got pictures of before I brought her there and look great and I got pictures when they were done with her she looked so bad he had to know something was wrong for him to opened her up twice. He just prolonged her death. She suffered for 21 days before her passing. He told me the second time he went in. He tied everything off and she'd be okay. Just rest and medicine from surgery to the day she passed was exactly 21 days. I googled it about if a vet opens the dog up twice and it told me that yes that's not good. I experience that should know better and if she died within 21 days that's why she died because she was opened up twice. If you would have just told me the first time before he opened her up the second time because everybody makes a mistake that he hits something and couldn't stop the bleeding and had to know she was going to pass away. He just let her suffer. I would have just had her put down so she didn't suffer. I am very hurt that he has denied anything to do with her passing. I'm very mad. He opened her up twice. Never asked me. Could he go back in twice or did I want him to go back in? He just did it on his own. I lost my best friend my companion. She was all I had. She went everywhere with me and did everything together. She is very missed. I'm lost . and he still hasn't taken responsibility for what happened to her. I believe he's mean and selfish and knowing she was going to pass and he let her suffer for the 21 days. All I've done is cry. I can't believe I took her for a small Mass removal to make sure she was okay and I was so happy to go get her and then he came out and told me he had it open her twice and when I took her him and seen her it was the worst thing I've ever seen in my life. I had to watch my dog suffer for 21 days. Why he was in denial until her death? Dr Quin did the surgery I'm not from PA in from Newcastle Delaware.

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

Great place, great people. Love what they do. They take very good care of the animals and place is…read morevery clean.

Can't say enough good things about the folks at Furever Home in East Petersburg. They provide a…read moregood environment and the cats here are welcome to live out their lives if nobody adopts them. When I adopted a Pet Pantry cat who was living at Furever Home, I almost felt bad about taking him out of there. Food bowls, litter boxes, cat trees and toys everywhere! Zero rocking chairs! This is kitty Valhalla, at least at shelters go. I told them I couldn't compete with that many trees and toys. But what these cats need most is a home. And that part is working out well, at least in my case. This older male cat had no reason to bond with me but nevertheless, here he is as I write this, hopping into my lap and waiting for me to go to bed so he can curl up next to me.