I recently took my schnoodle to Dog Works by Sarah. His fur was deeply matted around the belly…read morebecause he likes to wear sweaters all fall/winter. Normally, I just have him shaved down after the weather warms, but we have a special event coming up and I wanted to see if we could keep him a little fluffy. Our normal groomer, Muddy Paws, told me it was "inhumane" to try to demat him. So, I did some research and found out that there are some groomers who will put in the time and effort to demat dogs without causing them pain and discomfort. Sarah is one such groomer. Not only did she agree to work with my dog and try to save his fur, she did it without making me feel like an awful pet parent for wanting to save it in the first place. The results were AMAZING. My little guy came home clean and fluffy, with the perfect teddy bear cut. Not only that, but he was HAPPY. Like, super prancy dancy happy. I hadn't seen him so relaxed after a cut in years! On top of everything else, Sarah called a week later and offered to give Scout an extra bath to get him ready for our special event ... FREE OF CHARGE. When does that EVER happen in this day and age? I can't speak for other pet owners' experiences, but I know that from now on, Sarah will be my ONLY groomer. She truly cares about animals, and not just from a grooming perspective. She took the time to talk to me about my dog's physical health, too, and advocates a holistic approach to pet care. I love that about her! I'm a really picky customer, especially when it comes to my fur child. So when I say THIS groomer is highly recommended, I mean it: I HIGHLY RECOMMEND HER. Take your precious pups to Sarah - you WON'T be sorry!

My experience at Sarah's Studio was a very stressful one for both me and my dog to say the least. I…read moredecided to take my one-year-old rescue to be groomed there for the first time ever because she had some matting and I was looking for a professional that would be able to properly groom her. After speaking with staff via telephone, they bragged about their qualifications and said they were okay with me staying while my dog was being groomed which is why I ultimately decided to give it a try. Being able to be present during grooming was important because my dog is easily frightened by the blow dryer, electric clippers, and loud noises. This was clearly conveyed to the staff during the phone call so that they would be fully aware of my dogs needs at the time of grooming. They assured that this would not be a problem. The day of grooming, I showed up to Sarah's Studios to find that someone named Sally would be grooming my dog. As I helped my dog onto the grooming table I was comforting my dog by saying things like, "It's okay," and "Good girl!" Immediately, Sally corrected me and said to never praise my dog for being scared or "misbehaving" because it condones "bad behavior." This put a bad taste in my mouth, however, I figured that I would brush it off because she was a "professional" who has apparently been in this business for years and must've known what she was talking about? She began brushing out and cutting my dogs hair, and everything seemed fine until she busted out the clippers, despite already knowing my dog would be afraid. She quickly turned them on and my dog panicked. My dog was so scared by the noise that she had a small bowel movement on the grooming table. After that, they said they were going to bathe my dog. At this time, I had to run home to grab my check book (they never mentioned that they only take cash or checks). I figured because I only live about 10 minutes away, I would be back in time for the rest of the grooming after my dogs bath was over. My dog has never had a problem with getting baths at home, and so I felt okay about running home quickly while she was being bathed. As I returned to Sarah's Studio, my dog was still in the back where I couldn't see her. This is where they keep what looked like some kennels and the wash station. After about 10 minutes of waiting for my dog to come back out, I heard a staff member say, "this dog won't stop freaking out!" Come to find out, while I was gone, they bathed her and tried to use a massive blow dryer to dry her which scared her so much that she had a second bowel movement. After bathing her a second time, I found out that they tried to cage dry her which caused her to poop a third time. After a third bath, all of this happened again a FOURTH TIME. I didn't find any of this out until I came back from getting my check book. They brought my dog back out from the back and I went up and comforted her on the grooming table. I stood with her during the rest of the brush/groom so that my dog wouldn't be manhandled. As she was finishing up, Sally mentioned that my dog had "a little hemorrhoid" that should be fine but that I should keep an eye on it. Well, no wonder my dog had a hemorrhoid. She pooped herself 5 different times because she was so scared!! At one point, Sally mentioned to me that she doesn't go easier on rescue dogs even though they may have had a hard life, and they need to learn to behave correctly at the groomers. This was upsetting because there are many dogs out there with special needs that need to be taken into consideration when doing anything new and scary, like grooming. So, unless your dog is a fancy show dog that is used to being groomed, this is not a good place for them. After leaving the studio, I was so upset and stressed about my poor dog and the new hemorrhoid. Out of concern, I took her to the vet. According to my vet, the hemorrhoid was caused from severe straining from stress and irritation, which could have all been avoided. Overall, Sarah's Studio is not a good place to take your dog, especially if your dog has never been groomed before, has anxiety, or is a rescue. They do not cater to dogs with special needs, and your concerns will not be taken very seriously here. During my time at Sarah's Studio, I was condescended and made to feel less knowledgeable than staff. I will never be taking my dog back there.

TL;DR: employees answering phones are giving out false/unverified prices, they didn't do the work…read morethey were asked to do, and they did work they weren't asked to do. I see a lot of positive reviews so I'm willing to accept we had a one-off experience, but we're done, and if you take your pet there you better make sure you get a price in writing. We were given a price on the phone but when my wife picked up our dog we were charged double the price we were told, and they didn't do the cut we asked for. They did a shave instead which I could have done myself for free. We took her to a groomer for a professional cut, not something anyone with a good electric shaver could do. They had 2 excuses for the increased price. The first was that they had to perform extra work which resulted in extra charges. That's a legitimate excuse if you call and ask if it's okay, but you didn't call and decided to do the work without our permission. When is the last time you were okay with a business deciding to do extra work on your dime without consulting you first? My guess is never. You never do extra work without asking the customer if they are willing to pay for the service. Second my wife was told the person that quoted her the price should have checked with the groomer. Okay, well that is your employee which makes it your responsibility. If your employees don't do their job correctly the responsibility for the error doesn't fall on your customers. If the person answering the phone needs to check with someone about the price then they need to do so. If they don't have the ability to do that then they need to say "I'm unable to provide you with a price at this time." It's also worth noting that this is the shortest time in between groomings she's ever had and they still took the same amount of time as her regular groomer, except in addition to not cutting her the way we asked they were also $40 more expensive than her next most expensive grooming.

I would like to thank Vixen Hall Kennels for taking such good care of my 2 dogs. I am very nervous…read moreand picky with who I trust leaving my dogs, but Vixen Hall Kennels really made my trip worry free. I was extremely happy to see that the dogs have plenty of room for running around and playing. The staff was great with Pepper and Marley. Thanks so much!

Took my little guy there for a trial. I was disappointed there are no cameras to watch him and my…read morelittle guy was allowed to sleep versus interacting with the other pets and staff. A little disappointed.

They dog sat my dog for a day and he loved it. They were so attentive and gave so much love to my…read moredog Bear. I'm so grateful and thankful to know that my sweet boy was safe and having a good time.

We use LVH for regular vet care and also doggy daycare. 10/10. We have a 1 year old cattle dog…read more(think unhinged demon seed with unlimited energy) and she comes home TIRED! They are more affordable than our dog sitter we were having stop by to walk our baby.

Moved and needed a new vet. These guys seem reasonably priced and are super sweet with my animals…read more They even have solar panels!

Made a appointment with Faithful friends to do a small Mass removal on my small dog. I dropped her…read moreoff when I went back to pick her up at 4:00. The vet that worked on her came out and told me after he closed her up the first time she was still bleeding real bad. He had to go back in and put her to sleep and open her up the second time. So I had to sit and wait an extra hour for her to wake up off the anesthesia. When they brought her out to me they had her in some kind of suit. The lady was carrying her and she said it was a space suit. She said she would carry her to my truck and they had raped her and she told me to take the bandages off. When I got home that night I took the bandages off. I couldn't believe my eyes. I never seen anything so bad in my whole life. She was so swollen and bruised in between. Her two back legs was so swelled. They look like giant blood blisters. They gave me enough meds for 7 days and and said rest. I stayed with her in my bedroom around the clock and kept icing her down. When I called and said how swelled she was that's what they told me to do after a week and a half bleeding had never stopped. It wasn't real bad thick drops but steady and then it got a little worse and he told me to put a Band-Aid on her so I was using big band needs. Every time I took one off it was so filled with blood. I couldn't believe it. So I took. I called and said she was in pain and I need it more medicine. I'm still thinking well. Some swelling went down and don't look as bad. I was praying she'd be okay. They told me I would have to bring her in to get the medicine so I did why there? I told him bleeding never stop. Is she bled on their floor where I was sittinI told the lady at the receptionist she went and got a mop and mopped it up. They gave me more meds and told me the same thing. Rest and I left within 21 days from surgery to the day she bled out and died in my arms. I left another review. It would be the first review and I put pictures with it but it looked like things were changed around and it was set so I added it and I'm rewriting it now. I don't know if They'll let me post pictures to show you how bad it was. I called there said I would like to talk to the vet that did the mass removal on my dog. She passed away and they said they were so sorry and they would have him call me a week. Maybe a little over a week later. He called. I told him you went in twice. You had to do something wrong the first time for her to bleed like that for you to go back in the second time. He called me delusional and asked me can I prove it? I got pictures of before I brought her there and look great and I got pictures when they were done with her she looked so bad he had to know something was wrong for him to opened her up twice. He just prolonged her death. She suffered for 21 days before her passing. He told me the second time he went in. He tied everything off and she'd be okay. Just rest and medicine from surgery to the day she passed was exactly 21 days. I googled it about if a vet opens the dog up twice and it told me that yes that's not good. I experience that should know better and if she died within 21 days that's why she died because she was opened up twice. If you would have just told me the first time before he opened her up the second time because everybody makes a mistake that he hits something and couldn't stop the bleeding and had to know she was going to pass away. He just let her suffer. I would have just had her put down so she didn't suffer. I am very hurt that he has denied anything to do with her passing. I'm very mad. He opened her up twice. Never asked me. Could he go back in twice or did I want him to go back in? He just did it on his own. I lost my best friend my companion. She was all I had. She went everywhere with me and did everything together. She is very missed. I'm lost . and he still hasn't taken responsibility for what happened to her. I believe he's mean and selfish and knowing she was going to pass and he let her suffer for the 21 days. All I've done is cry. I can't believe I took her for a small Mass removal to make sure she was okay and I was so happy to go get her and then he came out and told me he had it open her twice and when I took her him and seen her it was the worst thing I've ever seen in my life. I had to watch my dog suffer for 21 days. Why he was in denial until her death? Dr Quin did the surgery I'm not from PA in from Newcastle Delaware.

I had to put down my 17 year old dog today and they couldn't be kinder under the circumstances…read more The price was much much lower than the vet's. I appreciated their taking me back to the vet so quickly upon my arrival. Also appreciated their explanations and obvious sympathy.

We used to love it here. We left our dog here multiple times a year for a week or more each time…read more Then got ripped off when we picked up our dog after 12 nights and they charged a different price than what I signed for when we dropped her off and then refused to honor to original price. They keep increasing their per night boarding costs and I get it , things cost more, but they don't let any one know when they do it! They're FB price says $28, I signed for $32 a night and then they charge me $38 a night again, refusing to honor to original price I signed for. Any reputable business would eat their mistake and charge the customer the lower price. Our dog also got an ear infection from the last time she had a bath here, with a vet bill to prove it. We'll find somewhere else to take our lab from now on. Do not take your dog here.

My dog loves to get a bath and sometimes stay a week. I feel comfortable when I send my dog. I know…read morehe will be safe and well taken care of. He always comes home exhausted so I know he had a great time. It's a little far away but it's when worth it.

Colechester Grooming is run by a wonderful professional groomer named Jenny Cole. She has groomed…read moreall of our West Highland White Terriers for as long as I can remember! They go into her establishment looking like farm dogs and they come out looking like show dogs!! She performs true miracles and cares for her clients dogs like they are her own Please call ahead because it is by appointment only. 610-388-6692 You will not be disappointed!

For the almost 7 years that I took my cat there they were nothing but absolutely amazing. When I…read morewas a broke college student dealing with my girl having medical issues, they went above and beyond to accommodate me and did everything they could to help me. They helped me manage her thyroid issues which gave her 5 more great years with me. They saved her from a life threatening infection that gave her 4 more great years with me. They sat there with me and worked with me while I cried about trying to afford all of her care on my own. They truly truly care about your pets here. When I graduated and was semi less broke that kindness never stopped. I lost her on Monday and just picked up her ashes from them today and was met again with nothing but kindness, literally willing to stay open late to make sure I could get there on time. I have nothing but great things to say about this vet office and their staff. Thank you for everything

This Veterinary practice used to be excellent..not sure what management changes have been made over…read morethe last couple of years but they've gone straight downhill. Have taken my small dogs there for 8+ years. They no longer send pet reminders for exams, vaccines. Just noticed one of my dogs is way over due for vaccines. Scheduling for a dental consult is two months out?!? A specialty Veterinary practice called Red Lion and was treated rudely. I believe they have skilled Veterinary techs but they are short staffed.