We had a great experience with the whole team. Tresha was our main contact, and we'd highly…read morerecommend them. They were helpful, reliable and did a great job with installation as well!

They did our kitchen countertops and did an outstanding job. The installers went above and beyond…read moreto make sure everything was level. When a small chip was found a couple of weeks after install, the installers came back out and repaired it, no charge. You can't see where the repair was made. These guys are good.

Aaron Dorton and his guys poured my deck about two years ago. It was hard to track him down since…read morehe doesn't associate his name with his business. We told him we weren't happy from day one. He put too much of a slope from our existing (then) 22 years old concrete deck (still great) toward our side yard. So obvious since it drops an entire brick in 10' length which left us a toe stumper to our existing side deck (was supposed to be a level transition)! It is just as bad from our home to the back yard. I am not exaggerating when I say we may have 2" of concrete in the radius to the side deck. The sides are honeycomb and gravel continues to fall out to this day. He never came back to fix it like he said he would. He came (unannounced) and poured it on a day it was rain heavy that night. It rained. My husband called because we had bean sized pits all over the top. Aaron came that night and rebooked the surface to cover the holes but it had stsrted setting up and left tall, sharp peaks that you can't walk on barefoot. We had spent time building and leveling a firepit we bought at Lowe's to the height we wanted for the concrete to be poured around it. When we arrived home from work, he had dismantled it, stacking it on our older concrete patio. He used the fire ring to mark a circle in the concrete - not even where we had it. We had to put it there because of the circle on the concrete and rebuilt it ourselves, because they just left it. Along with trash in our flower pots. They went cheap and bought bags of concrete mixing it in a wheelbarrow instead of a concrete truck as we were told. So, the excess got dumped in our yard. It took a 5# sledge to bust up, shovel into a 5 gallon bucket and 3 trips to my trash can so the grass could grow back. When dumping the gravel inside the forms, they backed their dump truck over our field beds & so close to our house that when they pulled forward dumping the gravel they tore our gutter ((looked like someone took a San opener under it for about a foot or more) on the back of our house and pushed the gutter away from the side of our house (you could see daylight between our brick & the gutter for a good 2". We then had to call a gutter company and per Aaron's request we pay them and he'd reimburse us the expense. He never and still owes us money for those repairs to this day. Whatever you do. Do not use this company. Save yourself the trouble and use a more dependable, honest, and caring company. We wasted a lot of money to turn around and do this job, again.

Lousy business. Promised to do the job in a week finally got it done 4 months later. Lousy work,…read morenever came back to finish or fix all the problems he caused. DO NOT USE THIS BUSINESS. Very dishonest and unprofessional.

We had to have drywall and insulation replaced due to water damage to ceiling in upstairs bedroom…read more Your Home Pros gave us an estimate quickly and scheduled our repairs quickly. Our ceiling has a lace texture which is a pain to match but Logan, who did the repairs did such an amazing job you can't tell where the damage was. He also painted the ceiling and a small wall. I highly recommend using Your Home Pros.

Overall a disappointment. We have a very large remodel planned for our home, in Bristoll, TN…read more Rather than contract the whole project, we wanted to see how Home Pros would do on a small portion. So we first contracted to have the pop corn ceiling removed. The people doing the sheet rock work were lighting fast, but attention to detail was, in our opinion lacking, leaving us with electrical boxes for lights partially covered over, sloppy edges at wall lines, etc. That led to several days of different workers arriving to correct problems that had to be addressed from earlier work. While the young men doing the work were personable, managing a project from a distance via, for the most part phone conversations, and the continual change of workers was frustrating. With the majority of the project done, we simply paid the remainder of our contract and asked them to leave. We will finish the project ourselves as we have substantial construction experience. While we have no doubt this job would have eventually been completed, it is our opinion that this company has grown too fast and the problem is systemic and rests with management taking on more work than they can handle. We would suggest daily onsite visits by the project manager to supervise the persons doing the work would be helpful. Having the persons making mistakes correct their mistakes would also be beneficial. As it is, poor quality work is being rewarded as it has no consequence. Finally providing workers with all the tools or equipment they need before arriving on the job would increase efficiency. The end result in our case is Home Pros left an estimated $50,000 worth of additional work on the table.

My crawlspace was in a poor state and certainly needed attention. I was embarrassed as to the way…read moreit looked. I was referred to Master Foundation by a friend and am very thankful for that referral. I found Gio, the Team Leader to have great communication skills and was contacted by him when he was en route approximately 45 minutes before his arrival time. He explained everything that he and his crew, Julius and Jake, would be doing. The team was very knowledgeable and worked consistently the time they were there. The finished project looks great and I'm now happy and proud of the way my crawlspace looks. Thank you Gio, Julius and Jake for the excellent work you provided!!!

I was desperate to have a professional company that was keen on communication and commitment to…read moretheir work. I found all of that through Master Services. My direct contact was Chris Cooper. He messaged me 45 minutes before our scheduled meeting and arrived on time. Chris was very knowledgeable and honest about what he said their crews would be doing. He showed me videos of how the work would be done and took the time to explain in great detail the parts I was still confused about. I like to know a lot about things I need done so that I can gauge how much information is correct coming from the mouths of sales people. Chris didn't disappoint when it came to giving me factual information I needed to make a decision to hire them. He also presented me with a total amountfor all the work needing to be done and I was pleasantly surprised at how affordable this company is. HIRED Sir!!! I had another question I presented to him the next day and he took the time to message me back. THAT means a lot! I will definitely refer anybody that needs basement help to Master Services.

Can't say enough good stuff about Rodney powers and his employees very good job and very courteous…read moreinfill definitely be calling them back for more work I suggest anyone needing any construction work done make simple man construction first on your list if I could give then 10 stars I would

I will admit that he basically did what we told him to do, however, he neglected to do all the…read morefinishing work or really do anything with detail or precision. For example, I was very adamant that I wanted the new wall's texture to match and he said it wasn't an issue. He didn't spray the wall texture as asked. The floor on the shower he installed was not level or smooth and required a lot of work before we could tile it. Lastly, his team left SO much garbage all over the house. Half filled coffee cups mainly, some with tobacco. One of his workers pooped in the toilet and didn't flush! We were not living in the home at the time and came back to the house 2 months later to find no less than a dozen moldy, nasty coffee cups littering our home, garage and yard. Not to mention the toilet, which needed several flushes and an obscene amount of cleaner. We tried to reach out to him to have one last thing installed (which we thankfully did not pay for) and he just never showed up to do it, despite telling us several times that he would. I really wanted to like his work and his business. If he had shown the respect and care for the job we wanted, we would have given him a lot more work too, just overall disappointing

When contacted on a Saturday afternoon, Carefree was on the scene within an hour. Sam and his crew…read morehad water extraction machines in place immediately. His team of Parker and Derrick were totally professional in every regard, explaining their process as they worked. Their immediate response mitigated further water damage and minimized restoration time. Sam was very confident and knowledgeable in the vagaries of insurance claims. Cannot offer a better recommendation for Carefree Restoration.

We came home from Christmas holidays to a burst pipe and water all over our main floor and into the…read morebasement. Sam Aguilar showed up with his team that day and already had a detailed sketch of our home and the affected areas when we arrived from out of town. They've worked diligently and professionally to dry everything and to eliminate the mold. Sam became our advocate to make sure that it was all taken care of, including everything below the surface that we wouldn't have know to check. Upon review by the insurance adjuster, she had no concerns about what was done and how. We're very thankful that Ken and Sam and CareFree Restoration responded to our call and strongly recommend them.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

I submitted a request online in November 2024, looking for someone to repair damage from trees…read morehitting my roof. Joseph (owner) responded and we scheduled a site visit. He didn't show up for the initial appt., and rescheduled for the following week- even then he was an hour late. We discussed the repairs and he said he would email an estimate. After hearing nothing for weeks, I reached out to him and he said he would have it by the end of the week. The following week, I reached out again and finally received an estimate. From there on, I would hear NOTHING from him unless I initiated contact. Then the excuses started.. I dealt with this man for three and a half months, with him ghosting me the entire time. At no time did he ever fulfill a promise, or meet a deadline. The last straw was him AGAIN failing to provide information on the repair. That was Feb. 25, and, you guessed it, CRICKETS! I have to wonder what part of "Do It Right" applies to his business.

I was very pleased with the quality of work. He was fast and comumictive as well as very…read morediversified in his skills. I had him stain a deck, light electrical work, light plumbing work, install a washer/dryer, Installed multiple door knobs including one with a keypad, install trim, insulate pipes under my crawlspace as well as some yard work. He quoted me on some concrete work and It seems to be the best price so far! Im glad I found him for my renovation project!