My husband and I have been going to All About EyeWear Optical in Bedford, for over 6 years and we are both extremely satisfied with the service and we have lived in different part the country and we have never had the service we receive from Frederick and Elizabeth. They are very professional and extremely kind and patient. They are both very knowledgeable and helpful. Both my husband and I, would not hesitate to recommend either of them, we are extremely pleased with their services and we just love the various and extensive choices they have and what is so impressive is the quality of their product and the quality of their service, Bravo! It is very hard to find a service as good as theirs. We just came back from having a thorough exam and we also bought new frames and we just LOVE them, we are very impressed by the quality of the frames even the cases that go with the frames are the best of quality and that's not mentioning the excellent service. The boutique is very modern and very well displayed, everything is very clean and bright and Frederick knows his frames and what is the best one for you, he will make suggestions but never tells you what to buy, he is very respectful of your tastes. As for Elizabeth, she will give you the best exam you will ever receive, she is very thorough and she doesn't miss a thing and she also has the latest technology and instruments you can find and she is so very calm and professional, she is very knowledgeable. In all honesty, I hope everyone gives them a try, at least once... but I can assure you that after going there once, you will want to stay as permanent customers and we are honoured to recommend both of them and we are extremely satisfied with their wonderful services and as for us, we will remain permanent customers. Marie-Thé and Roland read more

While my prescription had not changed, the frame broke and I went to two outlets of corporate chains and both tried to sell me the lens and the frames, while I either wanted to get the frame repaired or just get a new frame. I went to All About Eyewear Optical and was blown away by Fred's professionalism, deep concern for my preference and generous time. He was so focused on finding me a frame and then working with me to ensure that I was million % satisfied, that one potential customer waited for like 5 minutes and then left (even though Fred had warmly welcomed her as well). There were no pressure sales tactics or upselling. He literally went through his entire collection of frames to find one that would match my lens. Extremely reasonable price too. I am now a life long client. The service came straight from his heart and the passion to get me what i really needed shone through his eyes, when he saw me loving my new frames. In the dark world of corporate greed, Fred is a beacon of top notch service, modesty and passion to serve. and THANKS FRED !! read more

All About Eyewear should write a book on customer service, and then tour the world. Even after spilling a grande pike place (it was full) all over their beautiful carpet on my first visit there, they were still ridiculously kind to me. You can tell that this is a family owned, independent business - the difference being that they treat their customers with a great deal of care and they pay a lot of attention to detail. You are greeted by name each time you enter the doors, and Fred has an incredible memory bank which allows him to pull all of the eye frame styles you mentioned you were interested in MONTHS ago. I've been very satisfied with both the eye care check-ups and the retail service. When my glasses broke (due to my own carelessness), Fred quickly provided me with a pair that I could use while he fixed my regular frames. A wonderful service to have in HRM, I highly recommend them to anyone looking for quality eye care service and a fantastic, and unique, assortment of eye frames to choose from. read more

After disappointing customer service at other eyewear places I went to All About Eyewear because it is a family owned, independent business - and what a difference! The owners and the staff are knowledgeable and attentive to detail...when describing what we were looking for in frames they listened, were perceptive, and found us exactly what we were looking for. They have a unique assortment of eyewear...a much better selection than the other places I went to. They made the eye care check-ups go smoothly; I am a wheelchair user and they provided excellent accommodation and a friendly comfortable environment. The customer service here is exceptional...I found the owners and the staff I spoke with knowledgeable, thoughtful, and genuine...not at all pushy. We are very pleased with the prescription glasses we purchased. We highly recommend All About Eyewear! read more

I am super happy I stumbled upon this family business and plan on recommending it to anyone I know in need of glasses. After having looked at the usual optical shops that carry all the same frames and lack in customer service, I can tell you that you will have a wonderful experience at All About Eyewear Optical. Not only did I receive exceptional customer service but I found the perfect glasses at an excellent price. Also, the turn around on my frames and lenses was much faster than anticipated. Fred has a beautiful selection of glasses to choose from and will help you find exactly what you are looking for. Thank you All About Eyewear Optical, I love my new glasses and had a great experience! read more

Oh my! Seriously excellent service. My boyfriend went in to get his eyes checked and he raved about them..sooo.. Needing an eye exam anyway, we booked me in, Fred remembered my boyfriend by name as soon as we walked in the door. I didn't have to wait at all, was given my exam and had my glasses ordered all within an hour. When I went in to pick them up, Fred remembered my name right off the bat. Quality customer service, happy staff and genuine, caring people. Also..there was no push to buy expensive glasses..( although they have some gorgeous, funky and trendy frames!) they showed me what was on sale first and let me make up my own mind. Excellent..five stars! read more

Looking for one-stop eye care services, then look no further than All About Eye Care, Bedford Mill Cove Sobeys Plaza. From a thorough, professional eye exam where Dr. Elizabeth Lai listened to and answered all my eye care concerns, to the time Optician, Frederick Lai spent helping me pick out the perfect pair of frames, All About Eye Care is first class service all the way. Both Elizabeth and Frederick are knowledgeable and pleasant, and you can tell they take their work to heart. Professional staff, an array of unique frames to choose from, and a timely turn around, this place has it all. I highly recommends All About Eye Care, for all your eye care needs. read more

The best. I've been to plenty of other opticians, but none were as good as this place. Friendly, professional. Lots of selection, from classic to hip and trendy. Dr. Elizabeth Lai really takes her time with her eye exams. She is thorough and screens your eyes carefully to be certain they are in optimum health. Fred is also outstanding. When I first met him, he repaired an old pair of glasses for me that I didn't even get from them! Since then, I've been a loyal customer and have bought my new pairs here. I'm a young doctor and Fred helped me pick out these hip trendy frames. My patients have given me tons of compliments! I'll never go anywhere else. read more

Have always had fantastic service at All About Eyewear (thank you Fred and Satroya) from helping me with my initial purchase with them years ago of reading glasses, now to progressive lenses. They've helped me with frame choices, adjustments and upgrading to a particular type of progressive lenses that best suited me. Every step has been great. Always a smiling face and a very pleasant atmosphere. I have a smaller face so shopping for glasses that are fashionable and also fit is usually a bit difficult, but All About Eyewear has what works for me. I'm definitely a repeat customer :) read more

Excellent service and lovely people from the minute you walk in the door to when you leave. Dr Lai gives thorough exams, explains everything to you and takes the time to answer any questions you have. The rest of the staff are like that too (Fred, Troya and everyone else). They really put the time and effort in to make you feel welcome, taken care of and that any concerns are addressed. You will not be disappointed - in fact, you will probably leave your appointment in a better mood because they are a pleasure to deal with and they send you off with chocolate : ) read more

All About Eyewear Optical has very professional and client-friendly staff. Dr. Elizabeth was very thorough with her assessment and provided very valid recommendations. Frederick and his staff were very helpful in assisting us select appropriate glasses and frames. My spouse and I really enjoyed the professional and hassle-free experience. We would surely be among their repeat clientele, due to our enjoyable experience and good deals on their frames and glasses. Would definitely recommend to our family and friends. read more

Since moving to Bedford, I decided to go into this new optical to browse. I was really surprised that they had some really cool and trendy glasses. After overwearing my contact lenses, I had to get a new pair of glasses. The guy at this store helped me pick out the coolest glasses I have ever owned. I get so many compliments now that I like wearing my glasses! I also saw some sunglasses that I've been lusting after... Update... bought the glasses. Love them! I look so glamorous! read more

I was visiting Halifax and came across this great store. They have a fantastic eye for style and the best selection I have seen of frames in a long time. Fred was a pleasure to talk with and understands the benefits and features of the different products phenomenally well. In the end, I walked out with a really cool pair of sun glasses at a fair price. I will definitely be going back again for all my eye wear needs and telling all my friends about this. read more

My husband and I have recently received our new glasses from "All About Eyewear Optical" and we are so very pleased. Friendly staff and ultra modern shop made our visit pleasant and comfortable. The professional expertise of Dr.Lai and Fred was immediately felt as they took time with each of us, answering questions about our eye health and selecting the right glasses. We intend to highly recommend them whenever we can. George&Audrey read more

I chose All About Eyewear from a Google search of businesses close to where I used to work. The Google gods were smiling upon me that day, as this was a perfect choice. The selection and quality is great, and the best part about this business is the people. So friendly, so patient, knowledgeable and helpful. I won't go anywhere else! Highly HIGHLY recommend. Thank you AAE! Jodi Bastian read more

I was travelling in Halifax and my glasses broke. I needed a place that would be able to repair them quickly. I found this through Yelp and was not disappointed. Frederick was able to help me. Very professional and knowledgeable. I also met Dr. Lai while I was there and she was very friendly. If I lived in Bedford, this would be my go-to place for my eye care. Thanks a bunch! read more

I've been visiting Dr. Lei and Fred for 8 years now, and they're so great. I never wait long for appointments or for my contacts to come in, they price match my contacts if I find a better deal elsewhere, and they're just so friendly and knowledgeable. Dr. Lei helped me when I had major issues with my eyes a few years ago and got me back to normal. Highly recommend! read more

Couldn't ask for a better 'glasses buying' experience! My mom, sister, and I have made repeat purchases here because of the cool/trendy selection and of course the stellar customer service from Fred. Fred won't stop till he finds you the perfect frames for your face. I think between my mom, sister, and myself we have purchased 7 frames (including sunglasses)! read more

Amazing customer service. Really felt like they cared not only about my eye exam (which was very thorough) but also finding me the perfect glasses. Usually I have such a hard time finding glasses due to my face shape, but I found the perfect pair (with the help of Frederick) in less than 5 minutes. Overall highly recommended and will definitely be going back! read more