Like many of you, my pet is my absolute world. In 6 years my cat has never had a major issue, so when this week happened it was unexpected and terrifying. I brought him in to All About Pets, as per a friends recommendation and I couldn't be happier. I told them I was concerned, and they listened to me unlike the emergency vet the day prior. They started with basic fluids and labs/imagining, and when they found a concern they called me immediately. The vet herself, Sarah, gave me a call and provided all my options for me. She answered all my questions thoroughly and thoughtfully. None of the answers were sugar coated, but they were still given with kindness and compassion, so I truly felt like I understood the risks and chances. My cat ended up needing a surgical procedure, in which they helped to find the source of the problem and fix it. They called me prior to surgery, during surgery, and right after, to keep me updated. The three staff members I encountered, Nikki, Liz, and Karen, we're all absolutely incredible. They took their time to explain things to me, work out the financial situations, and they were patient to talk in between my worried tears. When it was finally time to bring him home, Alycia was amazing at going over his medications and new needs. What could have been a horrible experience, turned into a situation where I gained a new and very trusted vet office. I could not recommend them more for the care they provided to my fur baby. Thank you so much team! read more

All About Pets - My cat post surgery - Veterinarians Near Me - Citrus Heights, California

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I personally had no trouble with this vet when I took my pets there, but I witnessed something that made me never go back. A woman came in with 4 kids in tow and 2 cats. She had used a dog-sized version of flea control on her cats and they had started seizure. Granted this was the woman's HUGE mistake, but she came in crying with her kids asking for help. A vet tech came out and refused to help her until they could get a valid credit card from her. The one she had was declined. They continued to refuse service while the two cats continued to seizure in her arms and there was a room full of people in the waiting room to witness. After the woman pleaded for some type of help they offered to rinse the cats of for her, but would not take them into their care as she could not pay. This was also in the fall, freezing cold outside and she had to leave with two soaking wet cats. I have never seen a vet demand payment before treatment, nor refuse to help an animal because someone could not pay. I understand they can't offer free services left and right, but when faced with an emergency I was shocked that their first priory was money. read more

I don't know about the bad reviews here, but I was pleased with this place. I had my 3 dogs come here for their spay and neuter. I was pretty worried about them going through surgery, but arriving at the place was pretty reassuring. All the workers were really nice and helpful. One of my dogs is a little more aggressive than the others and they were able to handle him with care, and were very understanding that he was scared about being there. Their procedure went well, and I was able to pick all 3 up at the end of the day. They all had their cones and pain meds so they were set to go home. The thing I liked about this place is that they don't charge you for any post-op check ups, which was really nice. Because vet appts can get pretty pricey. I was able to have them all checked up about a week after their surgery just to make sure that everything was healing okay. It was real easy to make an appointment too. They were always available to see them day of. Everyone else seemed really happy with the service here as well, so it can't be as bad as others say. I trusted them with my pups, and they took care of them really well. I'm happy! :) read more

Waiting for over 35 minutes just to buy some Advantage!! Ridiculous. It took them almost 15 minutes to even acknowledge me. I even wrote this review while waiting! They barely apologized (but only after I asked what was taking so long). And they seemed to have no problem taking their sweet time. Absolutely some of the worst customer service I've had in a long time. I will NEVER be coming back here. read more

I have recently adopted a 3 year old leopard gecko. I noticed that he/she was not in the best of health, paws were so constricted with shedding, under weight, odd limb deformities and more. I had no idea where to start looking for a reptile vet. I went to Google and they were the first to come up. They got me in the next day and informed me about what was going on with the little guy/girl I have adopted. They got the shedding off his paws, gave me medication for him and recommended me to give him a certain diet. I am more than thrilled with how they handled my new buddy and I. I would recommend anyone with reptiles to go here!!!! Thank you so much for being amazing!!! He/She is doing great now (: read more

This is a review about their handling of exotic animals. I have 4 Russian Tortoises and trying to find a reptile vet seemed harder than I thought. We have been here 2x so far and have had good experiences. Today we had Dr. Zucca and she was great. She was very gentle with my tortoise and was able to recommend a good treatment plan for her infection. I do think they try and up sell but it's all for the benefit of the animal. We did end up having a fecal test and beak trim which were surprisingly affordable. Over all I would recommend for exotics. Not sure about cats/dogs as we have a regular vet closer to home for our furrbaby. read more

All about pets is very AFFORDABLE ;-) when you look at their prices. As long as you don't buy into anything else that they are offering. I took my puppy there cause he had diarrhea and he threw up. This cost me 325.00 They wanted to take a Provo test even though he's never been outside of my home, then they took X rays to see if something was in his stomach, then since he threw up once. Well 5 hours later.... I was sent home with an IV to hydrate my dog. and medication. To make a long story short. They are cheap. but, just don't buy into any of their additional things. My puppy didn't need ANY of that. He was just fine. And they also gave him a penicillin shot and they charged me for it but, I never saw them give it to him. read more

Just an update on my last review, on my most recent visit I was in fact greeted right away; however, it was not busy at all at this time and I was the only one in the room, and the front desk girls gave me a thorough breakdown of a service I inquired about for a friends pet. I will be continuing taking my pet here and also will be taking my friends pet here for their needs as my friend is unable to do so. Their office manager cares enough to read the reviews and be aware of the positives and things that can be improved and reply, I really appreciate that! read more

I have been taking my pets here for about 8 yrs. My GS had a history of chronic ear infections and the previous two vet places never suggested that it was likely a food allergy. Thousands of dollars and stress later (ever cleaned a large dogs ears that are painful?). I changed her food to organic, no grain and it worked! 7 yrs. of skin/ ear drama and it was just her food. I have always received respectful and friendly knowledgeable service. I also have never had issues with boarding. If you read my reviews on other places, I don't easily give away stars and am serious about customer service. All Vets that I have been to have not been inexpensive, it is well known that vets can be pricey. I have not cared to research fees. Even if they are a few bucks more, I trust them with my dogs which is all that matters. Nail clippings are quick and inexpensive with no complaints there, either. read more

I was reccomeded to this place by a client at my hair salon who had a similar experience . Just took my dog here for a bandage change after spending a lot of money at loomis basin for an emergency. (She jumped out of the moving truck and tore her pads off her paws.) This place is way more cost effective and the staff is really nice. The dr let me watch her take the bandages off and explained everything to me. They also do sugar bandages which I didnt know about till now it helps their wound heal better if its a deep wound. Since I need to come back a lot of times in the next few weeks their prices are way better than any other place I called and they were able to get me in last minute! read more

All About Pets - Dallas with new bandages .. cute pink camo! - Veterinarians Near Me - Citrus Heights, California

I have gone here for many years and I love Dr Zucca, as long as she is there , I will go there for exams or treatment. I do feel however that everyone should be aware that here is new ownership and they have raised rates on shots by 100% I expected a slight increase in 3 years but shots that were $16.50 are now $33.00! Love the original staff here... however, I have not enjoyed a 100% increase in my salary so I will no longer get any shots here or medications as they also jumped. You can get most of your apet's medications filled online or at your local pharmacy. read more

Today they get 1 star..... Taking into account the Covid 19 crisis, I still feel the need to share the experience I had today. First off, customers are NOT allowed inside the business at all. They have a small cage set up outside with a little sign telling you to return to your car and call them to let them know you're there..... Well they didn't answer when I called a few times. When someone came out to return a dog to an owner, I let her know that I had a 3:30 appointment (was 3:50 by then) and couldn't get through on the phone. She proceeded to tell me (in an annoyed tone) that "I'm supposed to wait in my car to be called". I again explained they did not have my number because no one picked up the phone. She seemed frustrated, took my name and said she would check me in and someone would be out to get the dog.... 10 minutes more go by before another worker comes out to deliver meds to a client and chats and laughs with them for another several minutes. All while I'm still waiting to check my dog in. When she's done visiting, I recount what has happened so far, telling her no one has my phone number, she still tells me, just as rudely as the first person, "you're supposed to wait in your car until you are called". I again repeated myself for the 4th time, a little louder and slower, that "no one has my phone number." She began lecturing me on how everyone is stressed and then finally said someone would come out for the dog. I had about had it at that point with the attitudes of the first 2 people I encountered and was about to leave when a gentleman came out to get the dog. He was quite pleasant as opposed to the 2 other "techs" I dealt with. He took the dog and said someone would give me a call. I let him know that no one had my phone number yet because no one answered when I called. He told me to call back again and that he'd ,ake sure someone would take my number, which I did. The vet called a short time later and was great. Apparently only the "techs" are either too stressed, or are unable to handle the stress without being rude to customers. Bottom line is that if you are so stressed out, don't go to work........ don't greet people, or perhaps..... understand that EVERYONE is stressed and only coming to you in an emergency AND getting used to new dog and pony tricks like the fun little cage you have set up outside with no one answering the phone at times. read more

I took in my bunny rabbit a few weeks ago because he had an abcess on his chin. We decided to go for an opperation although he had a small chance of surviving the surgery. Dr. Linda and her staff were very helpful in forming us of the risks and our options. We got a call a short time later and Bon Bon did not make it through. What impressed me was that they only charged us for the proceedures that they completed and not for the entire amount since he did not make it past the first steps of the surgery. I really appreciated their honesty. I was already planning on making them our permanent vet for our other pets, but what solidified our decision was that we recieved a card with the signatures a hand written notes from the Dr. and her staff sharing how sorry they were for our loss. Included in the card was a nice poem of animals and their owners being reunited in heaven. The service they gave and also going above and beyond by sending us a hand written card sets them a part from so many vets that we have brought our pets to. They are night and day from the OTHER vet office that I brought our bunny to at the first sign of his sickness. They basically diagnosed him and treated him for something other than the abcess, which they did not catch because it was a little smaller that day. And they told us the bunny was female, which makes me wonder if they even examined him at all. Then when I called back a few days later, with an emergency, they said they would call me right back with the answer of what I should do. Well, 2 hours later, there was no call so that is why we rushed him to All About Pets. All About Pets contacted them to have them fax over the proceedures they did on Bon Bon the other day, and of course that is when I receieved a call from the other vet, which I don't believe was a coincidence. I just appreciate the care from the staff of All About Pets. I highly reccommend them to take care of the pets that you love. read more

Dear All About Pets, I have been a pet owner for many years and have been a loyal customer of a Fair Oaks veterinarian. After receiving horrendous service and indifference to my critically ill cat, I called All About Pets and was told to come right in. You saw us immediately. I was so very relieved. Your urgent attention to his serious need was remarkable. Your expert medical care was skillful. Your reasonable prices were more than fair. But your loving kindness to me was priceless. Thank you for taking such good care of both my little Goatee and myself. I will sing your praises from the hilltops and tell everyone I know. All About Pets is by far the very BEST! Dr. Woodworth is an incredible vet! Jodie and staff are terrific! Thank you from the bottom of my heart. read more

I took my dog here a couple weeks ago for a full groom and I couldn't be happier! I have a maltese poodle and have always been told that he has been on the skiddish side, making it difficult to groom him. I have taken him to other groomer in the areas, and when I pick him up they charge me extra for "stubborn behavior" or overtime. All about Pets was able to wash, shave, style, clip nails and brush his teeth for about $40 and all under 2 hours. Thats at least $20 cheaper than the last place I went to. Plus! They said that he was on his best behavior, he just needed to be pet for a little while before his wash and he was fine after that. Also, I had brought in the wrong paperwork for my dog's vaccinations, and they were kind enough to call my vet to find out if he was up to date. Otherwise, they said they were able to give him his shots right then and there if he needed them. His shots ended up being to date, but it's nice to know that I had the option if I needed it. read more

Dr. Zucca and her fabulous staff have been taking care of my birds for the last decade. I made the mistake and took my bird to another so called avian vet and almost lost my bird. She is the only one I now trust with my crazy flock. They also have grooming onsite that are wonderful when it comes to over dramatic Chow Chows. read more

All About Pets - Dr Zucca is the best when it comes to avian care. Now if she can only teach her to not mimic everything she hears..... - Veterinarians Near Me - Citrus Heights, California

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Over the years I have brought 9 animals to All About Pets and Dr. Bradley. She has taken excellent care of my animals and I know for certain she will always be honest and compassionate when it comes to my furry family members. Having a vet you trust is very very important, because we all know how vulnerable we are when it comes to our pets, especially when they are sick. I have recommended All About Pets and Dr. Bradley to countless people because I want everyone to know that their animals are receiving the best care possible, from professionals who truly care about the well-being of all animals, and are sensitive to their humans as well. read more

I first came to All About Pets when I was brand new to the area. The shelter I adopted my cat from highly recommended this facility. My poor kitty had a shelter-acquired upper respiratory infection (hadn't known this upon adoption) and became very ill. I had just started a new job and was highly stressed and had limited finances. Let's just say Dr. Zucca is a true lover of animals and a genuinely sweet and honest person. She went out of her way to make this work for me financially and was honest and sensitive in how she explained LuLu's condition (which was not good.) In the week I had LuLu I had already grown very attached to her and was very tearful and upset. I left LuLu in her care for about 4 days as she was very critically ill. When I came to get my cat, she looked absolutely beautiful and actually reached for me! She was 100% better and full of beans, playful and affectionate. I couldn't have been more happy with the service we recieved. My little Boston Terrier loves Dr Bradley and her groomer, Elizabeth. She's high-strung and tends to stess easily so this means a lot. She has had some health issues and a surgery which could have ended up being very expensive. I was actually out of town a few times when she needed vet care and it ended up being much more expensive. I'm a frugal person and am very satisfied with the affordability of All About Pets versus other facilities I've used. I have been loyal to All About Pets as a result for almost 10 years now, and have never been dissatisfied with my service here for all 3 of my pets. The office is old and can get crowded and stuffy at times, but for the care my pets recieve from the vets, staff and groomers it's totally worth it. read more

Since Dr. Zucca sold the business, it has gone down terribly. We were clients for 29 years and not pleased with the grumpy attitudes from the staff and Drs talking down to us. If you want to know what is going to be done or the outcome of your pet- your have to ask questions and they don't call to check on your pet after discharge- Dr Zucca would explain thoroughly what might of caused the illness and always checked on the recovery of your animal. The only employee's that were very helpful was alyssa and Jodie. read more

I've been taking my animals here since I was little. I now take my own dog here and everyone is very friendly! They even know his name when he walks in! I'll never take my animals anywhere else. The vet tech Shannon is awesome!!! read more

All About Pets - Veterinarians Near Me - Citrus Heights, California

I've known Dr. Zucca for years and really trust her! This time my precious Queen Ariel saw Dr Bradley for a hurt knee! Looks like surgery but she was amazing! read more

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I took Sunny in to the groomers to get his nails trimmed, and they did a great job getting them cut back without a single nick of the quick. They were also offering 50% off for new customers who check in through Yelp, so it only cost me $7. The staff were all very friendly, and I plan on taking him back to the vet side of the business for his next check-up. read more

Awful grooming of my West highland White Terrier recently! Uneven cut, weird shaved front of his mouth, not going back here!

I am so grateful that I had found this place after trying to get my dachshunds' nails done. Another place would put him under because he is so sensitive. When I first started coming here, I explained his nervousness and that he needed to be held when they do the nails, and they said no problem, come in. I go there on Mondays (when it's less busy) and pop him right in and $8! The other place cost me $65! Now, he has a skin infection, so they fixed him up and I really like that the outline everything on the bill and you can opt out of something if you can't afford it. Luckily, I have the Care Credit so I make payments and no interest if paid in full by the date. I really, really love this place, you can tell they love the animals and are patient and honestly. the prices are very low if you compare them. read more

I would not recommend this place. I gave them a try because my regular vet was closed that particular day. This place is awful. I had a 1pm appt to get one vaccine for my kitty. I was not seen until 1:30. Unacceptable. Clearly they don't know how to run a business. At 1:15, I had to ask how much longer the wait would be. She said about 10 mins. She said they only had two technicians. I'm not sure why they would not properly staff and schedule. Also they made no attempt to tell me they were backed up until I asked. Again, terrible service. Lastly, they would not let me go with my cat to be vaccinated. I gave this place a try because my cat was a few weeks overdue for one vaccine so delaying was not an option. This place has terrible service. read more

I moved away a couple years ago but All About Pets has always been great to my pets and me. We have taken several pets/strays here and have always been treated with care. My cat went missing and when I called them to give them a heads up, they were very compassionate. My cat was found and all was good. They also send reminders via email and mail when your pet is due for a visit. When my dog passed, it was hard to get those reminders. I simply called them and requested they stop the reminders and again, nothing but respect and compassion. Highly recommend All About Pets! read more

I am very happy here. My two dogs have been seen by 2 different doctors, both are great !! Prices are reasonable. So happy to have found a place for my babies. read more

Had the worst experience ever when I took in my sick dog. I was told I couldn't leave so I waited in the parking lot for 2 hours waiting for diagnosis. Long story short, I wasn't told the new procedures due to COVID/19, other than to call when I got there and they'd come out and get him (that wasn't correct either). I had to place him in a huge outdoor cage and waited for them to take my dog. Things kept getting worse with the staff not giving me any correct information on how to cover the payment so I go to the bank to get cash while I continue to wait and then they tell me they don't take cash. And had already talked to the vet and had received very bad news about my dog. So after two hours in the parking lot, and being told from the first interaction that I couldn't leave, couldn't pay with cash, etc., I was understandably upset. The staff was absolutely horrible especially the main tech, and I will never go back to All About Pets again. This was a time to be compassionate and caring, not lecture me on what or how they thought I should react. I will tell all my friends, family and anyone that will listen that they made my day the worst day ever. Had to take an anxiety pill after getting home. AND, the staff gave me the wrong food and wrong information on the label for his medication WORSE CUSTOMER CARE I'VE EVER DEALT WITH. read more

We were very lucky to have a friend who recommended Dr Zucca to us for our Red Poodle puppy. Dr Zucca knows the physical intricacies of Standard Poodles. While a different vet said that our pup had a heart murmur, Dr Zucca corrected that as simply an echo due to the deep narrow chest cavity. We also love the grooming that Arian provides. She makes Zsa Zsa look fantastic, and she makes sure to care for Zsa Zsa's ears, which can be a problem with Poodles. Everyone here is very professional, compassionate, and caring. read more

All About Pets - Zsa Zsa after she's been groomed by Arian - Veterinarians Near Me - Citrus Heights, California

So I called All About Pets a few days ago for an emergency appointment for my rooster. When I woke up that morning and let the feather babies out of their coop, I noticed my roo was holding his mouth open and breathing really hard. I immediately pick him up and carry him to the water dish so see if he would drink, he did not. He would put his beak in the water and it would just pour right back out. So panicked at this point that his jaw may be dislocated I set up an appointment within the hour for a fee of ninety something dollars. That's the standard charge for an emergency I suppose. So I get the poor little guy there, they take him to the back right away and escorted me to an exam room to wait. Within five to ten minutes the vet came in and told me his jaw was fine and he was able to close it but for some reason he was just holding it open. She was very matter of fact in listing all the possible causes and seemed credible, but couldn't give me an exact diagnosis. I could have ordered an x-ray at two hundredish dollars, but I did only pay $2.50 for the chicken so...that was a no. Antibiotics were the recommended cure so I was shown how to administer them but not told why I needed two kinds or what giving them to him would fix. About thirty dollars for two types of chicken antibiotics...I really love my rooster, I'm sure some of you think I'm crazy. I was in and out in an hour, $160 later, still didn't know what happened but he's doing much better now. I gave three stars because I think charging $120 to see a sick or injured pet in an emergency is an exploitation of people's love for their animals. The actual vet could not have looked at my bird for more than ten minutes. It's outrageous and possibly why there are so many cases of animal neglect, when someone can't afford that much to take their pet to the vet, the animal suffers instead. Don't get me wrong I'm not knocking the biz or the amount of school to takes to aquire such knowledge, however, the entire duration of my appointment was an hour, minus the cost of the meds it was around $120. That's crazy. Staff was friendly too. read more

I've been going to All About Pets for over 15 Years now. Through those 15 years I have always felt and been treated like family. Their head Tech is a young women named Jen. I have to tell you she is one of the most educated spot on individuals I have EVER met. She has handled all of my animals. I have never given it a second thought when their care was in her hands. At one point she even took one of my dogs home through the night that would stop breathing and sat with him all night. Another animal had surgery at Davis. I was unable to medicate him and she cared so much she came to my home twice a day to med him. In this world you don't have the opportunity to meet to many Jens. Jen is a Gem. From the front to the back of All about Pets the caring is impossibly perfect. Dr. Zucca is one in a million. All around I give them 10 stars. Five stars is not enough. Thanks for being so great. read more

Great experience bringing in my guinea pigs. Dr zucca is very easy to talk to. Reasonable prices. Basing a grooming salon as well. Would bring in my other pets if needed read more

I have been going to All About Pets since I got Dusky the Husky spayed there in 2006 when she was less than a year old. I still take Dusky there now and for more than I did before. I like all the staff; they really show they care about your animal, specifically Elizabeth in grooming, took awesome care and attention to my fur baby. The couple occasions I have had to go there for veterinary services they also took care of mine and Dusky's needs. They explain things well and I feel really good about leaving my dog with them. And as of Saturday when I took Dusky for her 2nd grooming there, I also decided to get her shots done there too; I didn't realize their pricing was so affordable. I am a happy customer and I will go there for all my pet needs. Plus I read other reviews and think it's very upstanding that they responded and tried to right any wrongs to the bad reviews. Great company and good business. read more

If I could give them zero stars I would. I paid 800 dollars for them to let someone new try to put in IV in my dog. They thought that I had left. I listened to my dog cry for two min until the girl at the front desk went back to tell them I was still out front. Then they brought me my dog and told me they were sorry that someone new had a hard time with the IV. If you want your dog to be a test dummy this is the place. They are horrible!!! read more

If I could give no star or a negative rating, I would. By all means, do not go there, they are taking you for an ATM machine and they deliver a care that is way below the par! My cat Ed has one of his idiopathic cystitis crisis and got blocked. My Banfield vet being gone for the week, I drove him to All about pets since when we moved in the area I did not know where to go and took one of my cats there once for a upper respiratory infection... But wait for it: Just to take an X-ray a blood test and a urinalysis, anesthetize him, put a catheter in his bladder and keep him 2 days (no surgery) I was presented with a 1200$ bill! Yes TWELVE HUNDRED BUCKS! (And it was not at night or during a weekend) and none of the affectionate care they receive at Banfield Citrus heights. This is not very very bright from them because I have 3 cats so they could have made a lot of money with me, provided they would have been less greedy this time. French have a good expression for that "Cutting off the branch you are sitting on" Not only have they lost a good client (me) but worse, I am now all over the internet telling my story so they will lose some more Yelpers and honest pet owners (who will be much better off without them)! Avoid this place by all means they are crooks. Update March 13, 2013 After I was handed their "estimate", I removed a bunch of stuff from their outrageous list (for example trying to sell me a susceptibility test while my cat was already taking some broad spectrum antibiotics does not make the slightest sense) But the estimate was still at 900$ so wait for the rest of the extortion story. I went tonight to get Ed, and after I paid them a 600$ deposit, I got asked to pay 300$ more (and given an estimate at 1200$ again, just for surgery, everything goes by 1200$ since all about pets is all about....Money!). So I started to ask if it was a joke (I mean really I am working in clinical research so I know a bit about all that. For example a set of 6 urinary catheters costs maximum 46$, they sell ONE 110$ which makes them sell 660$ six catheters that they barely bought 46! Multiplying prices by 14 goes beyond sound business & most importantly, it causes pet owners to abandon or euthanize their pets while they could be saved should the prices be reasonable. After a humongous bill like that, how many pet wound up dead or at the shelter? I bet a lot). Then I read that they were billing TWO urinalysis. I went: -Why 2 of these? -but Ma'am you were OK with a 900$ estimate, -Certainly, but I did not sign a paper saying "I allow you to charge me for tests that haven't been done or that are medically totally irrelevant and things that I did not order up to 900$" (Such as 2 urinalysis in 2 days) so what is the medical justification for that? -Huh I dunno, I'm gonna call the vet... The vet: Oooooooh sorry, I thought it was agreed that the cat will need surgery soon so this is the urinalysis that we will do before surgery. -So you are billing me for a test that you actually did not do? -Huhhh noooo not really, you know your cat will need this test at one point -Probably but still, you are billing stuff that you did not do -I apologize, you can decline it if you want.... -Of course I decline that! Above all when written underneath: "to recheck the urinalysis, this will be charged again" (I mean do I look illiterate and dumb?!) -Then what is all the food on the bill? I did not order any food. -Yeah but that what he needs -He needs "high dissolution" I told you. He was having no problem overseas with that. He has this food you prescribed already I told you (same brand lower dose). -Yes but they stopped High dissolution because it does not work (That's probably why overseas the brand, being so sure it works, actually pays the vet expenses if it does not work, right?) -However, you can make a script, If I can't have his food shipped over to me, I'll get this one where I get my meds usually, but when I will need it (i.e: not now since I have a ton of it) -No if you don't buy the food now, I will not do the script! But you will need to come see me tomorrow morning and then next week (sure my friend! I hope you took a pic of me because sure as hell, you will not see me EVER again!) Then she went on a rant telling me that as a scientist I knew that my cat was in danger and that "he desperately needed this cystostomy "! Major details she forgot: Caring for your pet does NOT mean you should let anybody rip you off and being a scientist does not mean you are an idiot and an ATM machine. Just so you know, for the very same procedure, I have paid 1/3 of this ridiculous amount at Banfield! I say it again, do not go to All about pets... Huh sorry 'All about money" ALL they want is in your wallet. Period. Last but not least Ed who usually is very cool & affectionate & goes to the vet in a breeze, got out of this place completely freaked out, out of his mind and absolutely distraught. He barely recognizes us! read more

ZERO STARS!! I will NEVER bring any of our pets here again! This place sucks. I don't trust any vet that won't let me be in the room while they check out my dog! They wanted to do all kinds of expensive stuff to him! Took him elsewhere and all he needed was some medicine for his ear! read more

Dr. Pozzi would be the only reason I may still come to this clinic for my rabbit's care. For the past 2 weeks, I have had to come here for my cat's coughing symptoms. On the first visit, they racked up my charges to almost $1000 for mostly unnecessary tests. I declined quite a few and still walked out paying $600. Fast forward 2 weeks later and my cat is still coughing and the medicine prescribed is not helping. On this visit, I am assigned a different doctor. She also racks up my bill to over $400. I decline an unnecessary heart worm test and still walk out paying $300. They send her X-ray to an outside Radiologist and determine she has bronchitis or asthma. I'm told a vet will call me to discuss treatment. I call everyday until Thursday with promises of a return call. By now I'm beyond angry, but I get someone in the back to let me know what the doctor's notes recommend. My cat is now on 3 medications with hopes she will feel better soon. I'm told the doctor will want her back in 3 days if no improvement and realize I will have to pay for another visit for the follow-up which is ridiculous considering how much I've already spent. Needless to say, I'm on the hunt for a new clinic. read more

This Vet is awful! I have a kitten with kidney failure and every time I go up to get his meds they have lost my file, or needed additional information that they did not let me know on the phone the day before when I called in. The women all talk about other customers and are very unprofessional. The only competent person here is the woman with the neck tats, otherwise, the staff has no idea what they are doing and are incredibly lazy at the expense of patients. I highly recommend not taking your pet here. read more

Helpful, prompt, and affordable. I was able to get my rabbit in the same day I called. I am new to the area and finding a new vet to take my 2 rabbits and cat was daunting. So of course I put it off. Then i discovered my rabbit had overgrown teeth and could barely eat. It is a pretty common problem for some rabbits, but SO scary. Rabbits are so fragile, the list of things they could easily die from is a mile long. I called in the morning and was able to get an appointment right before noon. There were a lot of other pet parents coming in for various issues and everyone seemed happy. I even got to see a bearded dragon (so exotic pet owning people should come here, too).Their prices are fair and staff is prompt and friendly. I know vets can charge high prices and they can usually get away with it because we're worries and want our pets to be OK. All About Pets is very fair and even has some deals for the services that puppies and kittens need. The front desk staff are cheery and helpful. I didn't want very long before I saw a vet. She let me know the options and said she may just have to saw down the front teeth, but she would check the back and if they were bad too the rabbit may have to be put under. Luckily it was an easy fix and they cut her teeth down and gave me some pain meds to administer twice a day. . The only thing that was different from the vets I have frequented was that they took my rabbit into the back room when they did her exam. At past clinics they weigh her and examine her in the room with you. I was a little worried because there are lots of other pets back there, not all in cages, and maybe my rabbit would get scared. But the procedure was quick and I am grateful of the vets work nonetheless. read more

My dog has needed mulitple surgerys and has gotten sick multiple times and they have always done a great job. The Dr.s are nice caring and knowlageable. I also bring my dogs here for their grooming and the groomers are great. They do everything (clean ears, anal glands, clip nails) at an afordable price. There have been a few times the groomers noticed something wrong with my dog (such as an ear infection) and they called me to let me know and they had the vet check him out right away. Also, if your dog needs a rabies shot they will give it to them with out charging you for the visit if they are already in grooming that day (saves you $40) read more