Once I decided my asphalt shingle roof was too old to repair and needed to be replaced, I started getting bids. Soon I felt uneasy because I knew too little about roofing to evaluate the bids. So I stopped the bidding process and got educated about roofs. It made a huge difference in the kind of roof I chose, and who I chose to install it. It also put me in control of my project. Instead of being told by the roofer what I needed, I told the roofer what criteria had to be met to satisfy me. And I did it with confidence, because I had taken the time to learn about roofing. I decided there are three important factors of roofing to address for a good quality roof: 1. Materials; 2. Workmanship; 3. a systematic design for combining 1 & 2. If all three factors satisfy my level of quality, then the final result should be a roof that satisfies my expectations. Here is where I made a decision that was critically strategic: focus on materials and design before searching for workmanship. Before looking for a roofing contractor, I decided first to find the materials and design that made me happy. This decision put me in control of hiring a roofing contractor. Internet research worked well for me. There is a massive amount of information on roofing materials available through an internet search. In addition, there are hundreds of videos showing how to combine materials for a good roofing system and how to install them. In fact, the web sites of roofing material manufacturers are a good place to start. They describe the materials they manufacture and the best way to combine them for a high quality, long lasting roof. They also have technical instructions specifying their installation requirements in order to meet their warranty criteria. Knowing those requirements is important, because your homeowner's insurance will only cover damage to your roof if it was installed according to "manufacturer's installation requirements". There are many high quality manufacturers of residential roofing materials in the industry. With all the competition among manufacturers, most of them produce high quality shingles so they can compete well against each other. There are some technical differences that can sway a customer's opinion. After careful consideration, I chose Owens Corning because of the features of their shingles, their roof system concept, their transferable warranty, their reputation, and the number of roofers I spoke with who swear by Owens Corning shingles. Whatever materials manufacturer you choose, make sure you know the reasons for your choice. Out of my research, I came up with a list of criteria for the systemic design of my roof. 1. Completely tear off all layers of shingles on the roof 2. Inspect the decking and make repairs 3. Remove metal fixtures: drip edges, plumbing and exhaust vents, wind turbines, skylights. 4. Remove an inoperative passive solar panel, a TV antenna and two metal roof jacks from a previous project 5. Remove old ridge vents 6. Evaluate condition of gutters and down spouts and fix if needed 7. Install synthetic underlayment 8. Install starter shingles on all eaves and rakes 9. Install cool rated architectural shingles with a 135 mph wind rating 10. Install new ridge vents the full length of all ridges and color coordinated wind turbines 11. Install new ridge and hip shingles for a final, classy touch Now I was ready to find a roofing contractor because I had chosen a materials manufacturer and had developed a systemic design for my roof. I looked for a contractor certified by Owens Corning to install their materials. I looked at contractor web sites to get a feel for how they align with my design criteria list. After much deliberation, I chose All About Roofing, LLC in Surprise, AZ. When I met with Logan from AAR and talked about my criteria, he took a low key approach. He mainly listened and did not try to pressure me in any particular direction. He didn't rush through his visit but gave me the time to express my needs. I was satisfied with what I heard from Logan about AAR, but had one final request before signing a contract. I wanted to interview the owner of AAR and quiz him about his business model. Logan set it up, and I met with Devin and Logan at the AAR office. Devin welcomed the chance to talk about his company and the vision he had. I learned about his passion to make his customers happy through high quality workmanship. I was there about an hour and all my questions were answered. I signed the contract and scheduled the installation. AAR and I created a customer-contractor partnership that benefited us both. I highly recommend All About Roofing, LLC to install an Owens Corning Roofing System on your home. They are a local company in Surprise, AZ, and the quality of their work is excellent. If you have residential roofing needs, I recommend you include a bid from All About Roofing. Ron C. read more

MUST READ **Devin (owner of the company) bargained with me for a 5 star review** First off, Logan Kamin the project manager is awesome! He by far was the BEST experience of the company and genuinely does deserve 5 stars aside from Devin. Logan was very knowledgeable, helpful and honest, he was my point of contact from the beginning to end. Unfortunately, day of the roof being replaced is when our actual 5 star review went to 0 stars if we could put that. We were scheduled to have the roof replaced on Tuesday May 26th, I received a phone in the week before to confirm said roof replacement on Tuesday May 26th. My family decided to take a trip out of town coming back Monday May 25th. While we are out of town, we have no cell phone service and our phones are turned off. We drive up to our house and we see over 10 workers on our property/roof without our knowledge or consent, old roof is already ripped off and the new roof shingles are already being replaced. We immediate called Logan, asked what's going on as we were scheduled for the roof replacement on the 26th not the 25th, Memorial Day (A NATIONAL NON WORKING HOLIDAY). He asked if we had received a phone call from the company advising us of being ahead of schedule and that the roof is being replaced on the 25th not the 26th. I advised him that we didn't receive any phone call, he said he'd be at the house in a hour to talk. On top of the roof being replaced that day without our knowledge or consent, 30 pieces of plywood had to be replaced on our roof at $60 (each), which I was quoted that only 6-10 probably had to be replaced. That's an additional $1,800 charge, that we didn't give consent to, we didn't see the pieces of old plywood that they claim to need to be replaced and we didn't see the 30 pieces of plywood replaced as new shingles were already being nailed down when we showed up. Logan shows up and brings Devin, the owner of the company. I ask Devin what happened, he apologized on behalf of his company not providing communication about the bump up in schedule and proceeded to explain to us that he's "never met anyone who is upset about being ahead of schedule", that he has an HOA complex that his company took on for roofing and if we didn't bump up the schedule to today they wouldn't have been able to get to our roof for months. My husband and I explained to him that we weren't upset about being ahead of schedule, we are upset for the MAJOR lack of communication about being ahead of schedule, coming home to literally a mess ALL around our house, having 10+ workers on our property without our consent, replacing 30 pieces of plywood that we know NOTHING about and are now being charged $1,800 on top of what we've already paid. Devin then said, "well I can have my guys go up and rip everything off, if that's what you'd like?" Proceeded with, "I won't warrant the roof if we don't replace the plywood". They were very smart ass remarks that were shockingly coming from the owner of the company and weren't needed. With our old roof off and the new one placed on we weren't going to have all they've done ripped off. Instead I asked that Devin knock off some money for the lack of communication, the replacement of plywood and fascia in which they did NOT have our consent to do. He snickered and said "you're bargaining with me after your husband just yelled at me?" Again, we were shocked at his comment. To be clear, we weren't bargaining, we were asking and there was no yelling but you could definitely tell that both my husband and I were irritated about the situation we just came home to, rightfully so. Devin felt the need to "bargain" with me at the fault of his company messing up and took off $300 ONLY WITH THE BARGAIN that I write 2, 5 star reviews about his company. I had previously rated this review at 5 stars but it was taken down due to my written review not matching my star rating. read more

To give the readers a little back story.....I had a few leaks in my house for a few years that me and my husband kind of just kept bandaged since our monsoon seasons have not been the greatest these past few years. And because we all know this is not cheap to do. WELL come 2021 all of a sudden its the end of times for monsoons. More leaks came up and knowing that my house was built in 1996 I was pretty sure I needed a new roof. I first looked up ALL ABOUT ROOFING and saw the reviews and decided to give them a call. Logan answered the phone and was immediately helpful. I told him I had leaks everywhere and gave him details. He throughly went on to explain why and how this was all happening and doing so not sounding like the typical sales rep that we all roll our eyes at. Logan was able to come out the next day to take a look and see what exactly i needed and to give me a quote. He was very straight forward with everything and went over payment plans and finance options etc. We had put down a deposit to get scheduled and they were booked out for about a month. A few days later I received a call from Logan stating they had a change in their schedule and if we wanted they could come out a week earlier. I obviously said YES! Once that week was coming up we started getting more and more storms. Logan reached out to me to give me updates without me even having to call him one time during this whole process. He was sincerely apologetic when he said we had to push back a day or two to get started because it was raining. Every step of the way he was following up with ME and not the other way around. We all know usually the consumer has to be the one to follow up with the provider but not in this case. And I cant tell you enough how much less stress that left on my situation knowing I had someone on top of my project while juggling others as well. It took about 4-5 days for my roof to be completed. The roofers were very professional and reliable. Logan came by and checked on how things were going every day and to give me any updates on the condition of the roof once the old underlayment was removed and if additional items needed to be repaired. So this turned into a long story , but I felt it was necessary. I will not recommend any other company other than them especially because they have Logan as a wonderful rep and first impressions are everything when it comes to a business's credibility. Thank you for all your commitment and helping me through this! read more

When we realized we needed a new roof, I started with getting bids with varying options and prices reading customer reviews on internet. I did not know "All About Roofing" until a technical mishap in internet. Anyway, Chris Hale from All About Roofing was the last one to visit our house. He gave us the best bid with the installation in ONE day. As our house has what's called "death valley" which is prone to keep water in place, I studied roofing materials further. Chris took the time to respond to all of my questions and provided me with additional options. Through the exchanges, we felt comfortable moving forward with the company. A few days prior to installation, the shingles were delivered to the top of the roof. On the day of installation, the crew showed up a little before 6AM and worked through till 6PM when all the cleanup was done. Despite the long day of work the crew had smiles on their faces and few felt the good working relationship among them. Chris walked through the new roof and ensured us that death valley portions were well covered. As they were leaving, Chris further went around the house with a huge magnet to make sure all the nails/metal pieces were picked up. He even provided us with additional paint to cover the areas where the replaced wood (mostly patio area) was exposed. Now that the leaky roof has been replaced, we were relieved and we were happy that we selected Chris and All About Roof for the project. read more

I had the pleasure of working with All About Roofing for the installation of a new roof on my home, and I couldn't be more impressed with their services. From start to finish, they exceeded my expectations in every way. All About Roofing seamlessly coordinated with a solar removal and reinstallation company, taking care of all the necessary paperwork for my solar setup. This level of attention to detail and organization made the entire process stress-free for me. The team did a phenomenal job removing the existing roof and installing the new one. Despite facing extreme temperatures ranging from 113 to 116 degrees during the installation period, they did not falter in their commitment to excellence. The project stayed on schedule, and the pricing was reasonable, providing great value for the quality of work they delivered. The professionalism of the workers was outstanding, and they ensured that the work site was clean and tidy at the end of each day. Project Manager Logan deserves special recognition for his exceptional communication skills and ability to keep everything on track throughout the project. I highly recommend All About Roofing to anyone in need of roofing services. Their dedication, expertise, and customer service set them apart in the industry, and I am beyond satisfied with the results they delivered. Thank you, All About Roofing, for a job well done! read more

I recently had the pleasure of hiring All About Roofing for a complete roof replacement project at my home, and I couldn't be happier with the results. The team's speed, skill, and professionalism exceeded my expectations, and I highly recommend them to anyone needing roofing services. From the moment I contacted All About Roofing, their exceptional customer service, and clear communication put me at ease. The team listened to my concerns and thoroughly inspected my old roof, explaining the issues and offering a reasonable quote for the job. In addition, they were transparent about the process and timeline, giving me confidence in their abilities. The All About Roofing crew arrived promptly and immediately set to work. The team was well-coordinated, and their efficiency was evident in their ability to complete the job within two days. In addition, the crew members respected my property throughout the process and ensured that the work area was kept clean and organized. All About Roofing's outstanding performance has made me a delighted customer. Their speedy and skillful roof replacement, professional demeanor, and strong attention to detail have set a high bar for other roofing companies. If you need any roofing services, I wholeheartedly recommend All About Roofing. Don't hesitate to call them - you won't be disappointed. read more

I cannot recommend this company highly enough! 1. I placed a call to request an estimate and received a return call within 30 minutes from the OWNER of the company. The owner additionally came to my residence to provide an estimate on the very same day! 2. My project required removal of solar panels prior to my roof repair project. All About Roofing is one of very few companies that works with solar panel contractors for removal and reinstallation. This is SUCH a plus as all solar panel coordination is handled through All About Roofing! 3. All About Roofing coordinated: a) the removal of my solar panels; b) delivery of repair materials to my residence; c) removal and replacement of my tile roof; d) delivery of trash container to my home; e) complete replacement of my underlayment + repairs; f) pick up of the trash container; g) reinstallation of my solar panels... ALL ITEMS COMPLETED WITHIN 8 (!) CONSECUTIVE DAYS!! 4. Lastly, the technicians that completed the work arrived early each day. They also, daily, cleaned my front and backyard before leaving. I absolutely place great importance on customer reviews - hence this lengthy one from me. You cannot go wrong in hiring this company! Thank you, All About Roofing team! I could not be happier with your service! read more

Very happy with the overall experience. Started the process back in July. They were so busy they couldn't get me on the schedule for 6 to 8 weeks. I decided to hold off until spring. After having a more critical issue with it, I called and they put me on the schedule just 2 weeks out. Price increased $2k from original estimate but expected it as everything has skyrocketed. They had a cancelation and moved up the schedule a few days. Good communication. Product was delivered several days in advance so they were ready to go. Job completed in one day. I had a few issues that needed to be addressed that was more structural. A dip in roofline in the front of the house caused by the trusses dipping. I had to run to Home Depot to buy materials to support the trusses. Some disagreement on the cost of repair at the end but we can to a reasonable compromise. Devon, an owner of the company came on-site himself to check on the job. Chris, the sales and job coordinator was also on-site a few hours after the job started and after the job was completed. New roof looks great. I recommend All About Roofing. I have a second property and when it comes time to address that one, they will be my first call read more

All About Roofing did a fantastic job with the replacement of my roof. It all began when they came to my house and knocked on my door. JC and Angelina were very professional and respectful. It was a pleasure to talk to them about roofs. As the project manager, it was immediately evident JC new his business. He stayed in contact with me and kept me updated. The professionalism also extended to the office personnel that also called me and kept me updated. They worked with my solar company to schedule removal and reinstallation of my solar panels. Everything happened exactly as they said. Their installation crew was amazing. The roof on my house is fairly large. The crew told me they would complete installation in one day and they did exactly that. They did a top notch job with the installation and a great job cleaning up after they completed the job. I would have never believed they could complete the job in one day if not for the fact that I saw them do exactly that. For anybody looking to have roof work done I would definitely recommend All About Roofing. They are a top notch company! Pedro A. read more

Since August 2022 through the beginning of March 2023, I experienced several very heavy rains with strong winds, that caused several leaks in my roof which caused leakage to the ceilings in three of my second floor rooms. I contacted several roofing company's covering my township and met with their representatives to get price quotes to repair my roof. Of the roofing company representatives that I talked with, only one representative stood out among them which was Chris Hale, Senior Project, All About Roofing LLC. Chris demonstrated professionalism, had concern for my roof mishap and insured me of complete customer satisfaction if I selected his company. At the completion of my roof repair, Chris and the owner of the company made sure that my completed roofing repair was to my total satisfaction. Also, I was pleased with the roof repair crew because they started early each day and worked diligently to complete my roof repair in a very timely manner. Thank you "All About Roofing team" for a job well done! Lillie T. read more

Our home is our biggest investment and when we noticed some water damage on the corner of one of our eaves we had to get someone out to do an evaluation. Luckily the company sent out someone with the knowledge and expertise. His name is Logan Kamin. Everything he said was precisely what happened. We couldn't be happier and relieved with the finished product, their team are nothing short of miracle workers who from the time they arrived to the time they finished the job, were hard working and qualified. We even had neighbors who apparently had been watching the process and they began to stop and ask for business cards. Who BTW we got to meet from other streets and after 10 years now have some new friends LOL in the process. If we had a question we simply picked up the phone and never had a problem reaching Logan. Having over 30 plus years in customer service, how often can you say that? So if you want a great professional job call this company you won't regret it. Happy Arrowhead customers. read more

Devin, Sales reprehensive gave me a replace roofing quote which outlined material along to be used, which was great. I had an approximately 3357 sq. foot roof area with 3 layers of roofing shingle. This roof shingles had been in place since 1995 and was in dire need to be replaced. I went out and had 3 other quotes, none could match "All About Roofings" quote nor its quality of roofing materials. I proceeded to accept Devin's quote and it was one of my best decisions. The material was delivered to the roof for installation. The crew showed up on a pre-agreed date. On that date the crew arrived ready to strip and install the new roof, The crew was polite and informative. Wow!! efficient, organized, working like a fine-tuned machine. Within 12 hours they stripped, cleaned and installed the new roof to my amazement and our neighbors. The final cleaning of the property was as if they never were here, not a speck of roofing Debrie. Thank you All About Roofing LLC and your fine crew. read more

I personally never leave reviews. That being said, I would like to share my experience. I'm the owner of an executive rental. After getting a free roof inspection I was told something no one wants to hear: I needed a new roof. I have a new Tennant coming in in 5 days. Not wanting to disrupt his stay with noisy construction I asked, not expecting a favorable outcome, if they could do it within 5 days. To my utter surprise they said yes! They were finished in 3 days and all the workers were so polite and worked so hard to meet the deadline. They left the area around the house cleaner than when they started. It was immaculate. The cost was very fair and being an unexpected expense I was delighted that I could pay with my credit card. All in all they are a 10 in my book. I wouldn't hesitate to use them again or refer them to you. read more

The team at All About Roofing were great to work with - from receptionist to ladies in the office to Marc, the project manager working with me. I had a very stressful situation that the team jumped in and took care of. So many best parts! They were all very responsive, easy to get ahold of, and Marc always called or showed up when he said he would. Another best part is they take all the heavy lifting off the customer by working directly with insurance adjusters and handle solar removal and replacement. Yet another best part is the professionalism, efficiency, quality of work and clean up after completion of project. Customer service and satisfaction is definitely the focus of this company. I would recommend them to anyone and everyone who needs a new roof. - Mychelle S. June 2024 read more