Great prices and good service. They let me check out a few cars without any hassle. Took off a star…read morebecause the car wasn't washed, but it ran great.

We bought a car 6 years ago from this place. The owner bought it for us at an auction, told us…read morethat mechanics had checked out the car and that the car had a clean history. We are in the process of selling this car to buy another and were shocked when two dealerships have found clamp marks on the frame which means that the frame was bent in an accident and then fixed. A car fax report shows that directly before we bought the car it was in a wreck with frame damage reported and then sent to auction. We have been told that the clamp marks from where the frame was repaired are very obvious that any mechanic, appraiser or general car person could easily tell it has been in a wreck. We thought we asked all the right questions and were informed car buyers, so this has come as a shock. Not to mention that I have spent 6 years driving my family around in a vehicle that is potentially less safe if we had been a wreck. We thought we could trust this business. I would have never bought this car if we had know what should and could have been told to us. I would not buy a car from this place or recommend it to anyone else.

I am 54 years old and I must say that this is the best car dealership I have ever dealt with. A…read moresmall family business that believes in treating customers as family. I was referred to them by a close friend. They earn your business. I highly recommend them and will return to them from here on out. If they don't have what you are looking for they will find it.

I was just doing some due diligence before purchasing a used car, and I had already made a verbal…read moreagreement with the seller to buy it, when I called Transolutions to get a reference on the car. The guy at Transolutions said "well If I knew it was for sale, I would have bought it! I might go over and outbid you, haha". Too bad they weren't joking. I had already made an agreement to purchase the vehicle from the daughter who had it listed. The mother has dementia and didn't know or remember that her daughter told her that she already agreed to sell it to me. Brian went over right away and convinced the mother to sell it to him. He had to have gotten the keys and Title from their friend who had already agreed to meet with me a few days later. Clearly he felt the need to hurry and go buy it as soon as possible before I had the chance to wrap things up. He knew full well that he wouldn't have even known it was for sale unless I had called Transolutions asking about it. According to him, he said "if anyone's in line before me to buy it, sell it to them", but the granny didn't remember that her daughter already told her it was sold. I pointed out to Brian that he was literally going against his own word, and his response was that it was "God's will". I asked Brian if he was a good God-fearing Christian, and he said "of course!". Sorry Brian, but I really don't think Jesus would approve of your slimy behavior. If someone is willing to act like this as an individual, I doubt they'll have any integrity in running a business. Unless you want to support a lying, shady dirtbag, then I guess go ahead. Be sure to ask him about his very godly christian values when you see him!

I don't think l've ever been more humiliated at auto shop in my entire life, actually at any…read morebusiness my entire life then here. They were extremely rude. Both the manager and owner. They were not upfront with their prices on everything and verbally humiliated, and degraded us...

Avoid! Did business here for years, and although it always felt too expensive, it was solid work…read moreand decent customer service. A few years ago I had JK add fuel injection, a sniper system, disc brakes, radiator, and new AC to my 68' Mustang. Had some issues with the sniper system within the first two years but they were good about making that right. The AC unit was a different story. The unit never worked and always blew lukewarm air. When I first got the car back, I noticed it blew lukewarm air. Thought ok, maybe it's just an old cars AC. Drove it once that summer and garaged it. The next summer I drive it a couple times and notice the same thing, so I call JK. The sales rep leads me to believe it's probably normal if it was sort of cool. I didn't think much of it. I drive the car maybe 2x to town that summer and never need the AC. I park it in the garage for the fall & winter after the shop fixes the sniper system. This year I take the car out for its maiden voyage. I turn the AC on. It still blows lukewarm air. This just doesn't sit right with me for a new AC unit. I call JK and this sales guy tells me to bring it in cause it should be similar to AC in newer cars. I bring it in. When I bring it in the sales rep tells me he doesn't have a clear record that it went over to the company that does the charging for them but I did get charged for it, so he "assumed" it was done. I ask if he can confirm this. He says the company changed their record system recently so there likely isn't a record. So ok, I'm thinking, there's no clear record here that this thing ever got charged so that's the issue. Couple weeks go by, I get an emailed invoice that says it needed charged, had a faulty switch, and needed some new wiring. I'm sent an $800+ bill. Now keep in mind, the AC has never worked and I've prob driven the car 5x (they probably know that from comparing their service notes and my current odometer). At this point I feel a bit slighted in getting an $800+ bill, especially after spending thousands for a new AC system that's never worked. So I call the owner to discuss and understand the charges better. He says the AC unit is outside the manufacturer warranty and that older cars just need the AC charged sometimes when they sit. Ok fine, I don't agree (I've owned many old rigs), but I'll let the AC charging cost go. But charging me for the faulty switch, wiring, and labor still felt wrong, especially since there's a possibility it was due to their install work. I explain to the owner multiple times that it never worked and I called in to staff prior. He asks me over and over, "are you trying to make me pay for your car and your maintenance?" I tell him that I'm actually paying twice for work on a brand new AC unit that should've worked properly. So he asks me what I want, I express that I'd be willing to split the costs. He says he will do it but I am to never come back. I tell him that's over the top over a few hundred bucks and that he can always offer up another solution. We go around in circles and he offers no new solution. I get fed up and tell him I'll just pay the full amount on the last invoice (that had a small 10% discount) and I'll never come back. He tries to remove the small discount from the last invoice. I push back and express to him again that I've spent a lot of money (and I mean a lot) at his business over the years. He tells me that "he will make sure to get on his hands and knees and thank me when I pick my car up." I tell him that's ridiculous. I advise him that I will let people know they should avoid his business. He asks me "are you threatening me?" I say no, it's my right to respond how I'd like in regard to customer service. So here we are... a review. I like helping small businesses and don't mind paying a little more sometimes but I expect good and honest service to come with it, especially for loyal customers. Unfortunately the service here has changed for the worse here. There are other (more affordable) options locally. I'd suggest you avoid the stress and the potential negative interactions.

It's unfortunate to write this because I do like people at work there but after you're almost…read moreexactly a year of the truck being there... Nearly $50,000 Later and My 1974 Ford F-250 Left Unsafe, Incomplete, and Dead in Two Days If you value your vehicle, your wallet, or your safety stay far away from J&K Customs. After paying $47,279.70 across multiple invoices, my 1974 Ford F-250 came back unsafe, incomplete, and barely running. Within 48 hours, it broke down completely and had to be towed again. The Reality: When I brought the truck in, the body was already painted, the engine was already installed (though not yet running), and the main goal was straightforward: Get the truck safely up and running. Their responsibilities were to: * Install and finalize the electrical system including the distributor and Painless Wiring Kit (a modern kit specifically designed to simplify wiring) * Complete the heating and air system using the Classic Air kit, another system designed for easy installation * Finalize the fuel system * Install the exhaust system * And update/replace key steering components Of all that work, the only systems completed properly were the fuel system and exhaust. Steering (thankfully) Everything else electrical, HVAC, was left unfinished, unsafe, or nonfunctional. Billing & Authorization: Throughout the process, I repeatedly requested estimates before any work was performed. By spring/early summer, those estimates stopped altogether replaced by after-the-fact invoices. After receiving the second-to-last one, I made it crystal clear: "No more invoices ...estimates only." I said. That was ignored. Same way my email depicting all this was ignored last week Later, I was billed $4,170.50 (Invoice #20464) for work never authorized. Invoice #19317 alone charged over $7,000 in labor for the Painless Wiring Kit a system specifically designed to make things easy. PAINLESS And yet, when I got the truck back, it had: * Nonfunctional tachometer and speedometer (confirmed by the tow truck driver who picked it up) * Electrical drain that killed the battery within two days * Loose wires and trash in the cab and engine bay * Right rear brake light dead * Cab/dome light switch failed (only works when the door opens) * Fuel-tank vent hose hanging toward the ground * Loose U-bolts and lug nuts, which their staff said made it unsafe -- yet they still released it that way What Happened After Pickup: When the truck arrived home, it was nearly out of gas. It ran out of fuel in my own driveway during warm-up before I could even get it into the garage. That's why it couldn't gain speed -- it was literally running on fumes. After refueling, I checked the "safety issues" they mentioned. Using spare lug nuts, I tightened the wheels myself and replaced the U-bolt nuts they said were unsafe. Once that was corrected, I drove the truck about 800 meters up my property driveway to check basic function. That's when the driveshaft between the transmission and divorced transfer case broke a joint ...completely failing within minutes. I had to tow it back again. So within two days of pickup: * It ran out of gas, * It was unsafe to drive, * It broke a driveshaft, and * It was dead in my driveway. Pattern of Negligence: This wasn't the first time I trusted J&K with a vehicle. I also brought in my Ford Raptor for a simple Baja Designs fog-light install. When I picked it up, yes, the lights worked -- but the speedometer immediately stopped working. Within a month, the fog-light switch failed completely. Maybe one out of fifty clicks would get them to turn on. Two vehicles. Two jobs. Same outcome: sloppy work, no quality control, no accountability. Communication: I sent J&K a professional, detailed email outlining every issue and requested a written response. Seven days passed ... no acknowledgment, no phone call, no attempt to resolve anything. Bottom Line: J&K Customs took nearly $50,000, ignored clear instructions, billed unauthorized work, and returned a vehicle that was unsafe, incomplete, and mechanically compromised. They released my truck with loose steering components, dead instruments, and wiring issues then vanished when I asked for answers. The fuel , exhaust systems, fabrication for gas tank were done correctly but those are the only parts of this entire job that reflect any professionalism. All the faults are documented with the photos and video. If you care about your vehicle, your safety, or your sanity do not take it to J&K Customs.

We needed a new transmission. They were wonderful. They worked with our warranty company. They…read morecompleted the job quickly. We were visiting from out of town and they told us about a mechanic they recommend in Billings since before this we had a negative experience with a local shop. They even told us that shops name when we could not remember months down the line. Will was great to work with. We highly recommend this shop!

I'm new to Montana and the Missoula area. After making the drive from Texas to Montana, my…read moretransmission went out on my '15 Yukon. I called around to multiple shops and Greg's had the best price and warranty for the transmission. The part arrived in 2 days and they had my car completed just 2 days later. I would highly recommend this shop. Everyone was so nice and they did a great job.

Riley Rust was my salesman and I could not have had a better car buying experience! He was NOT a…read morepushy salesman and was attentive to what I was looking for. There were a couple of things that needed attention on the car I purchased and he made arrangements to take care of the issues. Everything was a breeze! I would highly recommend Riley to anyone looking for a car! I'm extremely happy with my experience at Missoula Chevrolet and with Riley.

Missoula Chevrolet is the absolute best place to buy a vehicle. The sales staff actually care about…read morewhat you're looking for and what your needs are. They will go above and beyond to make sure that you are 100% satisfied. I will never go anywhere else for my vehicle needs, whether it be to buy or for service. Thank you for everything!

Purchased my first vehicle here this month and I can definitely recommend…read more Great sales team. Very relaxed atmosphere. They provided lots of great information and allowed us time to consider the vehicle and the purchase options without pressuring us or making us feel uncomfortable in any way. They took the time to address some minor issues on the car as it was a used vehicle, and then did a great job getting it cleaned up and ready for us. Overall, one of the best car buying experiences I have had in Missoula, I will definitely shop here again!

Michael and Josh went above and beyond for me and my husband and made our car buying experience so…read moreeasy and uncomplicated. They were supper willing to work with us and compromise and help us find the best deal! I would highly recommend giving them your business if you're looking to buy a car!

I spent roughly 2.5 weeks dealing with this shop and it sure was frustrating. But I walked away a…read morehappy customer, planning on returning when I need more work and recommending them to friends and family. The story: One day, my car wouldn't start. I had the battery, alternator and starter checked and all worked fine. So I'm thinking it's the fuel pump. I call around to get quotes and these guys were the cheapest and actually the closest to me, very ideal. So I bring my car in and they spend a couple days testing it, realizing it's not the fuel pump. I drive a Nissan Xterra, not the most straightforward of builds that can be difficult to diagnose/repair. Anyway, they diagnosed it as needing a new Relay Fuse Box. Installed, returned to me and again, could not get my car started. Back to the shop, another week or so of diagnosing - thinking it's a wire somewhere not grounding - and finally... an answer. The ECM needs replaced - any time it gets cold, the car won't start, but warm it up with a hair dryer and BAM, starts right up. They were able to find a used one for $100 vs. $900 for a new one. Risky but could save a ton of money. Spent a couple more days trying to reprogram the used ECM with no luck and even brought it to another shop over the weekend to see if they could do the reprogramming, still nothing. At this point, I had already made an appointment with the Nissan dealership, thinking it needed an expert at this point and appointments were a week out anyway. Conclusion... took this used ECM to the dealership and they had it installed and reprogrammed within 2 hours. So this shop charged me the $470 for the initial Relay Fuse Box part and labor, spent another 2ish weeks diagnosing and getting me the affordable ECM deal, giving me the ECM to take to the dealership and even refunding me half of what the dealership charged to finish this whole process ($240 dealership cost is $120 as half refunded). This was the nicest, most honest shop I've ever dealt with in 14 years of driving (I'm only 29) and did their very best with this whole headache of a car repair. They even gave me rides to work and home a couple times! I can't even tell you how many hours they spent on my car in total, way too many that I was never even charged for. Highly, highly recommended. You won't find better people to work on your car!

Great small shop with fair prices. Nice staff and pretty fast with repairs and other services…read moreavailable. Been here twice and would continue to take our car there.