My car was braught in due to a recall. My car had been sitting for about 4 months as ive been…read moreworking in Alaska, so my car was dropped off by a friend. They fixed the issue and let me know my car needed further maintenance. I was happy to get my brakes, roters, and a break light replaced as I would be driving to Seattle. When I was told about what work needed to be done, I was specifically told I did not need an air filter. Im not sure if that was an honest assessment. They must have forgotten to check the cabin air filter because when I finally picked up my car and turned the AC on, it smelt like a dead animal. Come to find out i had a dead mouse, feces, and urine soaking into the air filter. Nice suprise for a 7 hour drive to Seattle, with no AC in 90 degree weather. We couldnt stand the smell and I was having an allergic reaction all the way to Seattle. Oh and cherry on top, all the panels they removed inside my car for the Recall work they did, was just thrown in the back seat never got put back on. Lousy workers, I never liked taking my car to a dealership, and after this, never again.

I've been here before for brakes and an air component piece, I thought since that went well I'd…read morebring it back. I had an air-conditioning issue that turned out to be the return line to the compressor having a leak in it (which I pointed out after having found it myself) when they called me back, I was told a quote of $2000 or more for this repair. They told me my condenser was broken. Which really turned out to just be a bracket piece holding it that snapped. I went to AutoZone and bought a return line for $80 and did it myself in 10 minutes when I was told the labor was gonna be six hours. Extremely not happy since he charged me $160 to top off my fluids and called it a diagnostic even though I pointed out the issue. Sure hope somebody sees this so I can get my money back. Not coming back here ever again.

In general, i had a good time with ALL AMERICAN AUTO MT. The staff was honest, professional, and…read morehelped the process go rather well. The automobile i bought was in good shape, not too expensive, and just what I wanted. The only reason i didn't give 5 stars is that several things might have been made clearer ahead of time. Other than that, I'm delighted with my purchase and would tell other people to go to ALL AMERICAN AUTO MT.

I went to All American Auto MT to find a reliable automobile , and i lefr with a clean 2017 F-150…read more There was no worry and it was easy . These people are honest; they don't sell cars that are garbage. They exclusively sell SUVs and cars that are in good shape at competitive prices. The employees really listen to you , show you what you want , and don't try to sell you anything . I got the money in less than an hour and left that same day. People still tell me how great the truck

I would say Steve is great to talk to and work with . Grate business to work with! I have worked…read morewith alot of business and he stands behind his work . Hamilton to Butte no one can beat his word as a person very smart auto mechanic. I dont like to work on my cars , As hard as it is to find someone to trust my life and my kiddo's life i know i feel comfortable as i drive away with intelligent decision to have steve do my work!!! Mr Mccown 01/08/2019

My family has purchased five new vehicles from Lithia Ford…read more On 7/20/2025 I had an appointment to diagnose a backup camera issue on my 2013 F350. Lithia Ford of Missoula diagnosed it was the rear wire harness and they would have to special order it. After two weeks I called to inquire about the status and was told it wasn't in yet. Three weeks, no parts. So I called another Ford dealer and asked them for price and availabilty. 12 were available in the warehouse and it would be $409, at my door in 5 days. I was hesitant to rely on Lithia Ford of Missoula's proper diagnosis of the faulty part and didn't want to shell out $400 on a non-returnable part. Four weeks after the "special order" and I call Lithia Ford of Missoula again. "Oh, it just came in today." I made an appointment for 8/21/2025. Harness was installed in about 45 minutes. My vehicle sat in the parking lot for over an hour while I waited for the technician to finish the billing. When he hands me the repair order it's $1135 - $995 in parts and $180 in labor. I was understandably shocked. The technician then asks me to give him a glowing review of his fine work. I told him I don't work for free either. I purchased the lifetime oil change at the time I took delivery of my vehicle when purchased new. I refuse to step foot in this dealership ever again so I buy my Rotella oil at WalMart and do it myself.

their new system is terrible. It is an AI system. I have tried to contact someone in service and…read morenever hear back from them although I have left a message. I think it has to do with the system and I'm not sure the person is getting the message.

Needed immediate service done on my civic, Trinity got me in and out as fast a possible and I am…read morevery thankful for that. Also I will be back to buy a car with Alyssa ! Thank you ladies

I was able to get same-day warranty service for our Honda. We purchased our Honda Pilot at a…read moredifferent Montana dealer, but we live in Missoula. So getting the service done locally was much more convenient than going to the other dealership. Mark was very helpful and professional. The only improvement I'd like to see is their scheduling system isn't working with Honda's app or website. So I had to call to make the appointment.

8/3/2024 Second trip here in the past 6months. First time,…read moremy wife was looking to get a specific make and model. They did not have it on the lot (we already knew this as we did some homework first.). They said they can only stock what the dealership sends them. Second time around, again my wife was looking for a specific vehicle (which was advertised online) but was open to purchasing a different one if necessary. Unfortunately they did not have that particular vehicle and so we decided to leave. The sales person came and informed us that the manager wants to talk so we were hoping that they'd be willing to work with us on a different vehicle. My wife asked what kind of incentives was available NOW, if she bought a higher end model. Well, poor thing for the salesman, he lost a sale, because the manager kept us waiting for over 30 minutes and when he finally came to talk to us, the best he could do was $500 below MSRP

I went in for a few services. I dropped my car off and my key and fob were fine. When I picked it…read moreup, my key had broken off my fob (the replacement pin gone and the hinge cracked). I told them it wasn't like this, to which the service guy lied and said yes it was and that there wasn't anything they could do. A new fob and key was over $200. I had to pay for that and they did nothing. If you use them, please take photos of your car and belonging in case they try to pull this on you. They also said I needed an oil change when I had just got one done the week before (service sticker on the windshield and everything). Highly recommend going elsewhere. Update as of 8/2/24: The new fob wouldn't program with my car. I went and spoke to the service manager. He was a nice and fair guy. Got a full refund and he had his guys fix my key. Although they cracked it, they should have replaced it. So disappointed on that but I was satisfied with the fix and got my money back. One thing to note was the managers kindness and listening skills. Also, their actual front desk lady was kind and understanding as well. I recommend if you do have issues, just go talk to the managers. They are reasonable people.

Jack has always gone above and beyond to try and help people out buying a car, works long hours to…read moreaccommodate clients needs, kinda a funky place inside. worth stopping always something new and always a smile!

Absolutely horrible! We bought a car here in April of last year but our latest issue with them has…read moreprompted me to take to yelp to warn everyone. When we first visited it took 5+ hours of sitting in the office waiting for various people IN THE OFFICE to communicate with each other. Should have walked then and there but I was huge pregnant and we needed a car right away. Then the car they approved us for (at more than twice the price we had said we wanted to spend) had a broken center console/seat which the salesman swore up and down would be fixed before we picked it up from the detail/finishing touches folks. It wasn't in the slightest and was if possible even looser and more broken. But the issue that really prompted me to write this review is a title issue. They have had a YEAR to get the title to us so we can register the car again (they let us register it originally as a courtesy because it was within the first month and assumed that they would send the title to the DMV as we had requested multiple times) and are now dodging calls and saying that they will send it to their title person and have them get back to me within a few days. needless to say that has never happened. Tl;dr? They're horrible scam artists, DO NOT BUY FROM THEM, THEY WILL SCREW YOU OVER AT EVERY TURN!

I spent 3 months looking for a reliable used truck to haul around a fleet of stand up paddleboards…read moreto various location in the Bitterroot Valley and to/from California, and the last thing I intended to do was buy from a car dealership (especially after a few previous contacts with a few in the area). I actually stumbled across All American by chance, saw a perfect Dodge sitting on their lot and took a look. That's when I met Ken, who was absolutely the most relaxed, down-to-Earth guy I could have run across. Went out of his way to make it clear that he was about "zero pressure" and was there to help me if I wanted or needed it. Test drove the truck, grabbed his card, and the following day he worked with me to significantly bring the price down to what I intended to spend; also making arrangements to add a topper and rack (which I required). I immediately took the 1999 truck to a mechanic for an inspection and discovered it to be in the same perfect condition Ken had assured me it was. I've never purchased a used vehicle from a car lot in the past, but after this experience, I wouldn't hesitate in checking with Ken before buying anything in the future. For the price I paid, it is really everything I was looking for and significantly less than anything equal being sold by private parties.

Took me for my deposit of $25,000 and never delivered my vehicles. Told me the vehicles were…read moreloaded and ready to go. After that, they did not return my calls or messages. This happened to me about one year ago.