This is the worse Company that I have ever done business with. I don't recommend it to anyone. They…read moredon't return calls and they don't stand by their product. If one of the windows or doors breaks it takes them months to try to fix it and they don't honor their warranty. I was sold what I thought were hurricane impact windows and 5years later I found out they were not and I was charged $30,000.00 for a product that I don't have. They are liars . Worse experience I've ever had. Maria M.

Incredible product with impressive installation crew! That is hard to find in Florida. I would…read morehighly recommend them. Not the cheapest but you pay for what you get.

they are one of the best companies i have delt with in a long time. they are professional, prompt…read moreand are spot on when dealing with time tables. bill the salesman was very easy to dael with and the installation crew of john, chris and alysia were friendly, neat and also great to deal with. the windows are well made and i will use f.d.w&d again for future installs. steve s umatilla

I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

We had a condensation problem with one of our large windows which was installed in 2018. I called…read morethe Winter Park location and was connected with the service rep who pulled up my order from 8 years ago. I was assured the warranty would not only replace the window but also the labor. Nice to have a company that stands behind its products.

Consumers. Please Beware. FAS presented themselves as a top notch company, they are anything but…read more My project, which cost over $90,000 was supposed to be completed in 10 days. That was over a year ago! I can write a book on how incompetent this company is. From sending thugs and hoodlums to work in my house, (later I found out they were drinking alcohol on the job) to leaving shards of glass on my lawn. I could go on and on.. If you value your home I would keep this company far away from it! Update, I'm still living with windows and doors that were installed poorly and it shows. I've always tried to do my research and select reputable companies to work with. I failed miserably with FAS and it cost me over $90k Please don't let yourself be the next victim this company suckers in.

We could not be happier that we went with McKinley Pro for our window and door replacement project!…read more We interviewed 5 different companies and were just turned off by their high-pressure sales tactics (and price) and we did not experience any of that with this company. We wanted Andersen windows made with FIBREX material and we discovered McKinley Pro is the only "Premier" Certified Andersen contractor in Central Florida (which I called Andersen to verify) that sells and installs them, and they offer 0% financing! From contract signing, measure, order placement & install, it could not have been a better experience and their communication is fantastic. House is already quieter and A/C does not appear to be coming on near as much. Great job guys!

A new Andersen picture window in my home is great. There were a few issues during installation…read morewhich prevent me from giving a full 5 stars to McKinley Pro. The issues were addressed to my satisfaction. Bruno did outstanding work to fix the things I was disatisfied with. Bruno is a skilled, conscientious employee.

Good afternoon, I wanted to share my experience with Performance Windows product and installation…read morequality; Firstly, the windows are outstanding, and the sound level transmission is restrictive and impervious to the traffic noise that we experienced prior to the replacement. Additionally, the installation of the windows by the installers was thoroughly professional and first rate.......Ultimate satisfaction in our selection with Performance Windows.

Just had our first holiday in our house with the new windows, visiting family was very impressed…read morewith the quality. They worked around our families work schedule and were very respectful of our living space. Excellent communication through out the entire process. Upon inspection of the windows we discovered that some of the seams needed to be more thoroughly filled. They came back a few days later and corrected the errors. We couldn't be happier with the results!

Where everyone else wanted to replace my window at almost $700, this company simply replaced the…read moreballast at a third of the price. Professional and reliable.

Tim has repaired two doors for me. Excellent customer service and does a beautiful job with fair…read morepricing. Highly recommend.