Steve serviced all of our units and installed new thermostats. We have used many companies over the…read moreyears, only regret is we did not find him earlier. Fast, efficient, friendly, and won't try to sell you something you don't need. I would recommend him to anyone!

I contacted the company for an estimate to replace our upstairs unit. A technician came the next…read moreday to look at what we needed, and said he would e-mail an estimate later that day. While looking at what we had, he pointed out to me that there were areas not closed off and heat was being drawn to then unit. After sealing off the areas, I noticed an immediate difference in the cooling of the upstairs area. I e-mailed, thanking them for the estimate, and for the courteous technician that had pointed out a big problem. Turns out that the technician was the owner, Steve Price. I will definitely give him my business when the old unit gives up the ghost. Thanks again

Dowd heat and air replaced my 30 year old gas furnace with a heat pump and new gas furnace to add a…read morebackup heating method. Dowd's bid was complete with two alternatives, one with an air handler only and one with a gas furnace backup. The job was complete in a day and the installation was neat and professional. Clean up was good. Of the bids I received Dowd's bid was the most complete. One competitor, bidding the same equipment, was almost double the bid I received from Dowd. So far the system handled both 13° and 95° days in stride. My old system caused variations in the temperature from room to room of +- 5-7° now with this system the variation is around 1°. The gas furnace never turned on during the colder stretch. Very pleased.

We had a unit that was not cooling as well as expected. Dowd's technician cleaned it and assured us…read morethat it was running as well as possible for a +20 year old a/c. The cleaning helped a lot. Pricing was fair.

Absolutely incredible experience dealing with Steve at Urgent Air. I gave 5 stars because 6 stars…read morewasn't an option. I have previously had to rely on the large HVAC companies in Tulsa, and my experience was totally dependent on the technician who showed up. I was lucky to find UrgentAir on yelp and only called because the ratings were perfect. I completely understand why he's 5 stars now. Steve diagnosed our issue in about 5 mins. It's hard to find men who know their business like Steve does but when he also goes out of his way to save you money and help...what else could you ask for? Couldn't be better! If you have any doubt about who to call, do yourself a favor and trust Steve!!

Steve Price is very professional. Even though there was some problem with scheduling, he worked us…read morein and stuck to the date that he had given us. He quickly got out furnace running but could not get it to duplicate the fail so he could identify the exact problem. Spent about an hour & twenty minutes and because he couldn't pinpoint problem, he didn't even charge us. There's not many tradesmen like that anymore!!

Kayne performed the semi-annual check of my HVAC system. He changed my filters, checked the…read morecarbon monoxide monitor as well. All of that and he was polite and unobtrusive. My kind of service person. I appreciate True Blue.

Have lived in my house for three years now and when I purchased it in 2020, the two year old Trane…read moreHVAC had True Blues sticker on it. They have been doing the maintenance agreement on it for the last three years. My unit started acting up on July 13, 2023 so so called them out. They said the TXV valve needed to be replaced and charged me $581 in labor to change out a valve that took 2 hrs at the most to change. A few hours went by and I noticed the unit was still not cooling properly so the mechanic came back out and discovered that he didn't put enough coolant in the first time. He added more coolant and then the unit seem to work OK for the next few days, but went right back to struggling to keep the house at 72° and would not drop below 75. Had them back out the third time and this time they blamed it on too much Freon. After adjusting the coolant level later, that day, I noticed that it still was not cooling down to 72°. True Blue refused to come back out and told me to get a second opinion. I would never ever use these guys again. This unit is only 4 1/2 years old and prior to them coming out on July 13 it it always operated efficiently and would shut off quickly for the last three years. Not even sure the TXV valve was bad in the 1st place. I will also tell you that they did a horrible job of coming out to service the unit twice a year because two of their techs tried to get away without taking off the top of the unit and clean the fins from the inside out on the exterior unit. They regularly turn over there techs and the general manager is very rude and just looks for any reason to blame the homeowner instead of standing behind the unit's warranty and taking ownership of the situation. Very unprofessional company. Even their phone personnel are rude and short with you. do yourself a favor and skip over True Blue's phone number. One of the most unprofessional companies I've ever dealt with.

My landlord has been trying to get these people out to my house since Monday, it's now Saturday and…read moreno one has been out. They claimed someone came out on Monday morning and no one was home. However, I was at home and no one ever came. I reached out to my landlord and she said they would call on Tuesday to let me know when they would come out. I spent all day Tuesday at home waiting for them and no one showed or called. Again, I told my landlord that no one showed, so finally Wednesday afternoon around 4:30pm I finally received a phone call from a very rude employee saying that someone will definitely be out on Friday, but she couldn't give a time frame. So again, Friday, I wait all day and NO ONE shows up.

Dispatched a technician next day when our A/C quit in 95° weather. Jerry is a credit to the company…read more-- he went straight to work and had the problem identified and repaired in a half hour. Our unit is now cooling the house down again and we'll sleep a lot better tonight. Will call again if service is needed. Thanks!

Marty really went out of his way to make sure that he fixed our AC and that it stays fixed. He did…read moreextra work just to make sure there's not a second underlying problem, and ran diagnostics even the installers didn't know about. He did all of this at a great price and he made room to help us on his weekend even if first went out, to the point that we felt bad for being an inconvenience - but he was patient and kind the whole time. Fingers crossed our PITA heat pump system will survive the summer thanks to Marty, but if it doesn't, we'll know who to call.

They were very prompt and had my hvac system fully replaced in a timely manner and answered my…read morequestions that I was asking as they were installing things. I will definitely recommend them to others. 5 out 5 stars for sure!

The tech originally came out for a noise in the air ducts. He ended up finding an unrelated faulty…read morepart in my furnace that was causing a leak, and required me to turn the furnace off until the replacement. The tech made sure and got the part and installed it that night. He stayed until 6:30pm to see the job through. My 8 1/2 month pregnant wife and I would've had to go without heat that night in freezing temperatures if he did not do such an expedited job. I do not remember his name, but he went way over and beyond in my eyes!

I called for them to come out to repair my air conditioner. I called twice and left messages with…read moretheir answering service. No one called me back until 9:30a. They wanted it to wait until Monday. It's 100 degrees outside and I have guests in town. According to them, they do not call anyone from 8pm-8am and they are closed on the weekends. If that's true, then they should advertise that. Then, I would have called someone else to begin with. I purchased my air-conditioner from them a few years ago. Also, if someone leaves you a negative review you should do better, not call the customer upset.

Since moving into our new home, we've made a series of improvements with various contractors. Of…read moreall the companies we have worked with, McCray and Sons is the one I can and will recommend with enthusiasm and without reservation. Our AC unit was outdated and after a couple of quotes for repair from some other contractors, we decided we ultimately needed a new unit. We called McCray and Sons on a very rainy Tuesday evening around 7:30pm and Eric McCray came to give us a quote within 20 minutes of our call. He was prompt, communicative, knowledgeable, and honest. He answered all our questions and gave us a couple of different quotes for various options. We made a quick decision on what we wanted and he was back the next day installing the new unit. He worked with his vendors to get us the unit we needed THAT DAY and got our air up and running very quickly. His pricing was more than fair, and he is a very hard worker and a genuine person. If you have any HVAC needs, go with McCray and Sons. They will NOT disappoint.

I highly recommend Eric McCray. We recently had both AC units in our home go out on the same day…read moreand we were expecting out of town guests. Eric repaired both units (capacitors) and also gave us options for how to boost their efficiency. Plus he went out of his way to come late in the day when the second unit went down. Pricing was very reasonable. I will definitely call the next time we need service.