5-2024 I paid $466 for service and 2 visits later that year. 10-2024 I was charged $169, I called…read moreand was told it for service in 2025. Last week my AC went out, I called and text, no replies back. I contacted True Blue, company they give their overflow work to, they never answered. So even tho I paid for service in 2025, I had to pay another company to come out.

Hamilton Heat and Air was great to work with. Their price for a new HVAC couldn't be beat. And I…read morelike how they suggested insulation and provided that service as well. They were fast and on time. I would recommend them to anyone!

JJ w/ Polar Bear Jack's came out after a previous company said a total new unit was needed at a…read moreprice of over $5400. JJ was able to diagnose the "actual" problem and get my system up and running better then it had since I lived here. He was polite, cleaned up after himself and had my house cooling one visit. Thanks JJ.

Excellent service, I had a unit looked a four time by another HVAC service with no results and they…read morefound the problem and worked with me to resolve the problem and get my unit up and running and work with me one the cost. Chester Cackler They are the best!!!!!!!

service request moms called the company we have hired…read morepreviously for maintenancing the air conditioning unit to help resolve a plumbing issue at the house where her brother lives. the drainage system for the two toilets was in a state of complete backup, which was not catastrophic because of his proximity to her house, and the experiences he has with bedpans, but of course, is useful to have working. quality the service was excellent, with the crew of workers arriving quickly, from what i was let to know, and utilizing skill and commitment in the craft of plumbing to navigate the drainage system that connects from the roof through underneath the house. also, when i passed by after walking around the neighborhood, the worker, who we will call tall guy for now, started toward the bin when i'd called for him to open the lid of the recycling bin at the house for me to slam some trash off the street. value too much gas, climbing, and human interaction. tall guy, if you did not get the payment you need, (539) 525-5464. value

Long-time customer since 2014 (over $15k on a full HVAC system and $5.5k on a minisplit) and this…read moreis the first time I've felt the need to leave a negative review. The technician was professional and courteous. The issue was not the work itself, but the lack of transparency and the lack of response afterward. I asked for a breakdown of parts and labor and whether there were any alternative options or pricing tiers. None were available, and no one could explain the pricing beyond "that's just what it is." The $3,100 charge for a water heater felt high, especially given that I was told there was only one option and no flexibility. I later received a call from the plumbing manager explaining that the higher cost was due to an extended warranty and the use of brass parts, which I appreciated. However, I still never received a clear breakdown or the ability to compare options. I followed up multiple times with management and ownership to share feedback and ask for clarification and never received a response. That lack of engagement is what ultimately led me to post this review. I'm sharing this so others know what to expect: the work itself may be fine, but if you have questions about cost, want to understand what you're paying for, or hope for engagement when concerns are raised, you may not get it. I'll be going elsewhere for plumbing work in the future. The photo attached is of a part that was left in my driveway -- not a major issue by itself, but it added to the overall impression of a rushed and impersonal experience.

Easy to work with and honest! They were able to come out same day and quickly discover the issue…read moreand correct it the same day for a good price.

Been happy with their service. The owner came out to check out my vents after a home inspection and…read morehe didn't charge me. I signed up for their yearly inspection of the HVAC and AC

David was great! I called about some airflow problems, and he took the time to walk me through…read moreseveral troubleshooting steps I could do myself, explaining everthing in detail using layman's terms. With any luck it fixes my problem, but if not, I'll DEFINITELY be calling him back. I love that he was willing to provide what service he could over the phone, where others might have charged for an inspection. He clearly has the interests of his customers at heart.

You really only know how good a person or company is when something doesn't go as planned. This is…read moreone of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors.

Very timely and knowledgeable! We were impressed with Baker's service and professionalism. We will…read moredefinitely use them again!

From the owner: "We love to help people. We do this by treating our employees and our customers better than we…read moreourselves would expect to be treated. Keeping your home comfortable even during the harshest outdoor conditions, is one of the ways we relay that value to our customers. From repairing, and installing all types of HVAC equipment, to ensuring the power never goes out with a whole home generator, we are here to serve all of your residential heating and air-conditioning needs. Whether it's a basic tune-up or an entire house re-model, we greatly appreciate the work. We strive to instill good work ethic and a strong moral compass. You can be sure any Baker's technician lives out these same values. We would love to earn your business. Thank you."

Outstanding, these folks are the very very Best . A family owned business their expertise is first…read moreclass.

I just used these guys after my air conditioner compressor quit working. I didn't call until after…read more3pm and they were here in less than an hour. They very quickly diagnosed the problem and had it fixed in 30 minutes. They were recommended by a family member. I will be using them from now on. Thank you Freedom. You're awesome.

Steve serviced all of our units and installed new thermostats. We have used many companies over the…read moreyears, only regret is we did not find him earlier. Fast, efficient, friendly, and won't try to sell you something you don't need. I would recommend him to anyone!

I had made an appointment with another vendor and, after three days of no A/C they still had not…read morearrived. I called Steve (highly recommended on Yelp) and told him my situation. I asked him to arrive after 2pm since I would be away until then. Surprisingly, when I arrived home at 2pm, my A/C was working. I checked my texts and found out that Steve had come to my house at 11:30am and fixed my A/C. He said he felt bad the other vendor had not been responsive and that we had been without A/C for so long. What a great guy! I was so satisfied with his work, I scheduled a yearly maintenance and will be purchasing a service plan. This company is the best and definitely deserves an A+ rating!!

Dave was quick to return my call and come out to fix our ac. Highly recommended. Fantastic service!read more

Dave and Dennis are the best! They've taken care of all our HVAC needs for about 15 years. They…read morealways treat us fairly and I know I can trust what they tell me. I won't use anyone else!