We arrived 1 week early for our appointment at the Elkhart office . Obviously we had made a…read moremistake on our calendar. Del came out and met us. He took us in anyway and fixed the rock chip. Very professional and knowledgeable. Window looks great. Can't tell where the chip was Saved us from having to change our traveling schedule. Thanks Del

From the owner: RV Glass Solutions specializes in nationwide mobile RV windshield replacement. With one phone call,…read moreour experts will arrange for installation by a qualified motorhome glass technician, ship your new RV windshield, and take care of the insurance and billing details so you don't have to. With the most complete RV windshield inventory in the USA, and four strategically located distribution centers, we can respond to your needs quickly. We can also solve your foggy side window problems once and for all with laminated side window replacement with lifetime warranty at our Coburg, Oregon, Phoenix, Arizona and Lakeland, Florida service centers. Call today for a free estimate.

We picked up our rv, and john fixed everything perfectly. We did not have to remind him of…read moreanything. He fixed the vent, changed our grey tank, 2nd time repair, and fixed the slide,4th time repair, adjusted the door from the slide, floors were redone from the slide cutting thru. And even something we did not ask him to do, our rear metal frame was pulled from hitting ground, bottoming out, he hammered and screwed back in. This man knows what he's doing, highly recommend, and he did it in 1.5 days. Couldn't of asked for anything better

Needed emergency electrical repair on a Sunday. John was not open but happened to be at the shop…read more He agreed to wait over 1 hour for us to arrive with our RV. Friendly and attentive and very reasonable!

We had all brands RV in elk hart do a lot of work in our 2006 Fleetwood excursion motor home. We…read morejust love the work they did. Our old motor home looks amazing and fresh. Removed a sofa and loveseat. Replaced a sofa with two person wall hugging recliners. Perfect. Had a fireplace cabinet made to exactly fit where the loveseat was. Wonderful. we have heat and ambiance on cool days. In addition to that hand made cabinet, they added a smart tv which slides down when not in use. Repaired a gas leak in our fridge and repaired the sealed compartment. Removed an old tv from above our windshield that we didn't like the location. They built a new cabinet there to fill the space and matched our woodwork! To top that off, we had them tear out old walls and replace them with fresh new walls. Put in a smart tv to replace the old tv in bedroom. Rewired all the satellite and antenna wires. They also found a gas leak under our RV and fixed it. We just can't say enough about the work and craftsmanship. If I could, I would give ten stars. Better than we ever imagined.

I asked them if they could fix the roof and remount the two air conditioners on my fifth wheel…read moretrailer and Dusty said they could and they would do such a good job I'd be 'very happy'. They failed miserably and refused to even want to look at why the units were leaking horribly. I took pictures and videos and sent them to Dusty but he refused to even look at it and kept saying it wasn't his fault. They actually installed them incorrectly and the AC units were not installed in their correct positions allowing condensate water to spill into the trailer. Horrible service, work and attitude. Shameful.

Thank you to Custom Rv Repair for the awesome repair work on our 5th wheel trailer…read more Refrigerator is working and secure Slides coming in and going out properly Table brackets replaced and able to sit a cup of coffee on table without it sliding off. And last but not least the owner (Brian) was kind enough to let us stay on property using his power and water at no cost to us. Thank you to Brian (owner), Becky (office manager) and the awesome tech who worked so hard to get out rig done. You guys are amazing and we are very thankful and appreciative for what you did.

After replacing my gray water tank around the middle of May 2025 they inadvertently put a screw…read morethrough a hydraulic line while reinstalling the under belly. I was unaware of this until a month later I noticed hydraulic fluid seeping from the edge onto the frame. I checked fluid tank which was a quart low. I finally got it in for service July 15th in Dewey, AZ where they found the screw into the hydraulic line. After hydraulic line replacement and degreasing it cost me $1000.00. I contacted Custom RV repair several times and got the runaround as they said they'd have Brian call me which he never did. Don't trust this business as they won't back up their work or mistakes. B High

Mike Koch is top shelf service. Will come to your right location, very fair pricing, and recommends…read morewhat is needed. I will definitely be calling him up for future help with my travel trailer!

My sister and I are traveling across country. my sister needed some emergency repairs and when they…read morewere done with her they helped me with a broken tail light and to replace some lights that I had put off for too long. They have a great attitude and they are quick and efficient. They are also so friendly and knowledgeable. Thank you Michael and Nicholas!

I'm from Fresno, TX and had issues with my 5.5Kw Onan Gas Generator not running properly in my toy…read morehauler. It would run anywhere from 30 seconds to sometimes maybe 20 minutes and stop. Sometimes it wouldn't even restart. Anyhow, I had made up my mind to get it repaired when I was in Elkhart, IN after finishing up with my MorRyde maintenance visit. I googled Onan generator repair shops near me and these guys showed up. They were highly rated! I contacted Luis Arias and they were able to look at my unit on 7/17/26. He diagnosed the problem immediately, repairs were completed and I was gone within one hour and 20 minutes at the most. My controller board was bad and had to be replaced. He also installed a relay which would allow my generator to work with an aftermarket fuel pump in case I couldn't find an OEM pump. The repair costs was more than fair. These guys are friendly, knowledgeable and know just what to look for! Now my generator runs like a champ! It's runs much smoother and quieter. I would highly recommend this company if you're in the Elkhart area and having issues with your on-board generator. They stay busy but he worked me in since I was so far from home. Top notch company! You won't be disappointed.

We were strained in Topeka, IN with our Class A RV because the steps would not retract. We managed…read moreto get the RV in a safe location and I found RV Rescue on the Internet and gave them a call. Within a short period of time the two gentlemen from RV Rescue were able to get our steps retracted in order for us to drive the RV. We had an 8 hour trip ahead of us. They were prompt and did an excellent job and charged us a fair price. Would definitely recommend them! Thank you for a job well done!

I have had a part on backorder for months, have called and communicated, asking for refund. I never…read moreget anyone on the phone - goes to voicemail regardless of what extension you try. Minimal response to email - no part or refund after months of waiting. Order number: MTRV #5265. Please send me $68.86 refund. See my multiple emails for more information.

DO NOT BUY ANYTHING FROM THIS BUSINESS!!…read more Ordered some parts for RV shades mid December, says it will be delivered by 12/28, contacted them January 13th and they said "they will look into it when they are back in the office". A week later, we contacted them again since they never got back to us and once again, they do not reply. I have now filed a dispute with my credit card in hopes to get the money back since we have not received our items (it is now 2/19/25). Their page on google says that they are "permanently closed" yet you can still go to their website and order products. They also claim that they are moving locations, but as far as I can see, that has been the excuse since august of 2024. DO NOT TRUST THIS BUSINESS!

If you are like me you might have a tough time finding quality service at a reasonable price, so I…read morewanted to relay a recent experience with ESS that will confirm once again what so many have stated here before ... You simply cannot get better knowledgeable service at a reasonable price than at ESS. I just had a very long punch list done at ESS including new carpet throughout, replace a roof AC/Heat pump (along with ductwork butchered by a prior shop), new TVs/DVDs/Sound system in front and BR, replacement dash radio, Aladdin system resurrected from the dead, paint work needed from surface corrosion on the frames of all the slideouts, 4 new slide toppers, new generator exhaust, entry door window restoration, new CB/antenna and a host of service items including engine, generator, autoleveling and AquaHot systems, and more. Tom Bumpus and PJ McGann were simply awesome. The paintwork is a work of art ... you simply cannot tell it from the original and my paint is metallic gold which is extraordinarily difficult to match up. ALL of the work was awesome. After so many failed attempts locally to get quality work done near my home, it was worth the 2400 mile round trip to Elkhart. I easily spent more time and money locally over a year to get repeatedly disappointed in the quality of workmanship and the pricing, so the trip was well worth it. Tom and PJ have the knowledge, the experience and, most of all, the proper motivation to get it done right the first time.

An order was placed in late July 2026 with an estimated deliver between August 4 - August 12…read more During that time period it was advised via email their inventory system lists the Dometic PCB, but that does not prove this order is physically allocated. I had a very frustrating experience with Elkhart RV Parts, totaling $372.99. I requested cancellation before the order shipped on September 1, 2026 and was later told in writing that the order was still paid but unfulfilled, with no tracking information or verified physical allocation. Their representative stated that my request for an immediate cancellation and full refund had been documented and sent for urgent review. Despite that communication, the order was shipped afterward. I was then told that my cancellation request was outside a one-hour window, that no refund would be issued, and that I would need to pursue a return after delivery. The issue was not simply the cancellation policy--it was the conflicting information and the lack of a clear, customer-focused resolution after I had been told my cancellation and refund were under review. Also keep in mind, an order was placed with them knowing the product wasn't available and that appears to be the case with most of their products. I am still seeking a full refund. Based on my experience, I would encourage other customers to confirm product availability, cancellation terms, and refund status in writing before placing an order. Keep in mind that will be difficult due to Elkhart RV Parts utilizing AI, doesn't have anyone to talk to, and will display products online that's not available.