Their team is professional, efficient, fast and their work is sleek…read more Very friendly company. Would highly recommend.

A word to the wise, be sure to have this company unpack your belongings that were salvaged in your…read morepresence. We did not and as a result "lost" a very expensive computer and accessories... worth several thousands of dollars and other memorabilia. As it turned out it was their word against ours. We have no complaints regarding the work they did but not receiving all our property back, left a bad task in our mouths after dealing with devastating water damage.

In one of the most difficult experiences of our lives, RCA came through for us! Water damage…read moreforced us out of our home for 3 months, and they provided exceptional value and guidance throughout. Terry showed up right away after the accident, and was able to have a plan and insurance approval to get the ball rolling ASAP. The crews that showed up were professional and skilled. Many thanks to Norberto, Denis, Adriana, Sherry, Tom, Manny and so many others! Our project manager Tim was extremely knowledgeable, helpful and thorough. Our finished product is wonderful! Thank you everyone at RCA!

For heaven's sake, what happened to this company? Yelp reviews up until Fall, 2023 seemed to be…read morepositive, yet if subsequent reviews are to be believed, things have taken a precipitous drop since then. In October, 2023 we found a rat had chewed through our dishwasher's drain hose when we discovered water had flooded under our (new) kitchen floor. Our insurance adjuster suggested we call RCA to remediate the problem. Two women came out, nicely masked the floor leading to the kitchen with plastic and paper, and brought in large dehumidifiers. At that point I was so impressed that I left a review here on Yelp commending them. Alas. While a week of those roaring machines and the kitchen's oven, microwave and sink being blocked off by plastic sheeting wasn't fun, it was to be expected. What wasn't, was when they showed up, removed the sheeting, declared the flooring dry and told us we could now use the sink. Fast-forward to the next morning when I pulled the sink plug after doing some dishes and witnessed a flood of soapy water come gushing out of the cupboard and onto the floor. Turns out they had neglected to plug the exit to the garbage disposal. Back came the dehumidifiers and up went the plastic wall again. Meanwhile, we were being given the run-around about the materials. We wanted the same cork flooring, but for some reason their supplier back east couldn't find it. Time passed. Dates set, but no action. Tripping over the uneven edges of the flooring was irritating. I finally went online, found five dealers with the flooring and sent them a list. (Now, why they didn't realize from the beginning that if a floor is made of click-in panels, you'd have to take up the flooring from one side of the kitchen all the way to the damaged part, I don't know. And why they wouldn't initially understand that if flooring panels are being used, the ENTIRE floor must go if everything is to match color-wise? (More about that later.) Finally, months later. The flooring guys came in and put in a whole new floor. As we were not standing over them, we didn't catch that a part of the floor beyond the dishwasher had surrendered to dry rot. Apparently that didn't faze them, as they simply laid the floor over it. A gap in the wall behind the uninstalled baseboard alerted us to this, as did the way the floor gently squished down when you stepped on it where there was no flooring underneath, only a void. Additionally, they had inserted a panel from the old, faded floor under the kitchen table, which was markedly lighter. Unacceptable. Back they came and ripped up the floor again, this time only partway. Using the old, faded panel and another as no-go zones, they taped off the partially ripped-up edge with instructions not to step on it. As I couldn't trust that the faded panel wouldn't be used again, I even taped a warning on it. So, the dry rot was fixed, and the floor was laid for the second time. All done? Not quite. We looked at the floor and--what's that? The flooring guys had taken the old, faded panel and stuck it right in the middle of the new floor! Check out the attached photo--we were incredulous! How, HOW could someone--a flooring professional, at that--do this? So, the floor was reinstalled for a third time. Finally, the project manager, a very enthusiastic guy, came for the "walk-through." We pointed out that the wood trim covering the divide between the flooring and the carpeting was crooked, leaving some previous flooring exposed. Oh, he said, would you like someone to come back and fix this? We can do that! (I wanted to say, are you out of your mind?? Just get out of my house and never come back.) Then he had the nerve to bring out a bill for the unpaid half of the dry rot work. No, we were not going to pay that, not after this four-month trauma. I told him that this remediation had been a homeowner's nightmare. Really?? he actually queried. He just couldn't understand why! I was insulted that he thought his disingenuous attitude would pacify me. Overall, difficulties could be attributed to the unavailability of the office management and staff, the inexplicable delays, and the scattershot subcontractors used (and their scanty if non-existent English). Our insurance company has been informed of this unfortunate incident; I can only assume it will not refer clients to RCA in the future. If you, the reader, have any doubts about this experience, I refer you to Ash M.'s review in November, 2023; Rebecca M.'s in January, 2024; and Jaime E.'s review in April, 2024.

Great restoration company great guy that owns it. Trustworthy takes care of your concerns above and…read morebeyond.

So glad I was referred to Kevin by my plumbing company! He came out within a day, found the source…read moreof the leak and helped remedy the problem! Definitely have Kevin's company on speed dial!

We experienced very good and timely communication with ServPro. They were responsive and…read moreunderstanding even though we ultimately did not use them

The work got done, but the customer service was inconsiderate and disrespectful…read more We help out our in-laws that live in house about 100 miles away from us in Windsor, CA. The water supply to the refrigerator's ice maker failed and water soaked through the floor, insulation and into the crawl space. Unfortunately it wasn't noticed for several days and a large area was soaked. A ServPro contract was signed to mitigate and repair the damage.  After the insulation was removed and the sub-floor dried, replacing all of the insulation was delayed because some of the ground was too muddy to work. The project manager informed me he would let me know when the workers would return. Several weeks went by without receiving an update.  I then texted him a request for an update on the work. After not getting a reply for two more weeks, I had to find someone at ServPro to express my dissatisfaction on lack of communication and  work progress. Management got involved and was able to schedule the final phase to be completed in two weeks later. This is not acceptable; customers should not be kept in the dark or have to go up the management chain to complete a job.

We've neglected maintenance on our roof for quite some time. I loved the convenience of being…read moreable to do a call out for project service for the soft washing of our roof through the Yelp app. Justin, one of the respondents, called me back with a reasonable price quote AND they came out the same day - talk about fast and reliable service! The team was professional, efficient, and incredibly thorough. They treated my roof with care, and the results were stunning. No harsh chemicals, just a safe and effective cleaning. I truly appreciate their promptness and attention to detail. Highly recommend them for anyone needed top-notch roof cleaning.

Solid folks here! Quick response and great service. Brought the cemented area of my front and back…read moreyard back to life. Would definitely work with them again!

Quick response, excellent work and very fair pricing. Have successful employed On The Spot ChemDry…read morein our home and church for many years.

I hadn't had my carpet cleaned in a couple of years. I randomly picked Spot On Chem-Dry to do some…read moremuch needed cleaning Amon was on time, he quickly took measurements of the areas I want cleaned and he immediately gave me a quote. The quote was fair, but I also had a coupon which he cheerfully accepted. Amon really put his back in it and was finished and out the door in 90 minutes. I would highly recommend this company and ask for Amon!

Greenrun Construction has done a couple of projects with me. Rodney was very helpful getting me…read morethrough the sometimes tangled world of getting permits. He is always very thorough and the work is done well and on schedule. I recommend Greenrun! Dan Malley

We were disappointed with Greenrun Construction for so many reasons. The biggest one was that they…read moreheld themselves out to be "sustainable" builders on their website and suggested the same with their business name. In our experience, they did not have any more expertise in or attention to sustainability than any run-of-the-mill contractor. We had to do our own research to select sustainable roofing materials because Rodney didn't know anything about, or at least did not share with us, the pros and cons of various materials from a sustainability standpoint. We trusted that he would recommend doors with windows that had the highest level of energy efficiency. He did not, so we ended up with less energy efficient French doors that did not qualify for an energy efficiency tax credit. He never told us about the tax credit; we only discovered it when we were doing our taxes, long after the doors had been installed. The most costly of his mistakes was misunderstanding which doors we wanted replaced, in spite of our physically showing him exactly which doors. He ordered a new door for the wrong spot. They were custom doors, so could not be returned. His inattention to our directions cost us an additional $3400. He cut into our deck to access one area for the door replacements. He replaced the boards he cut but did not adequately secure them. Now we have multiple boards popping up several inches, making the deck unsafe to use. After removing the rubber baseboard to replace another door, he thought it was all right to replace it with a base board that ended several inches before the juncture with the door. When we followed up about this, he said he could fix it, but only with a different size baseboard than used in the rest of the room. After a long time and much follow up on our part, he managed to find the right size baseboard and have his worker install it. But the worker used the wrong kind of adhesive and the baseboard peeled off. We had to hire someone else to do it correctly. It appears that his worker may have damaged our flooring at the same time. In sum, look elsewhere if you are looking for a contractor with sustainability expertise. If you do hire him, you need to watch him like a hawk to minimize his errors and to ensure that he fixes his mistakes.

Justin was responsive, honest and informative on our situation. Would highly recommend.read more

Highly recommend. Super fair pricing. Quick and easy process. I recomended him to some other people…read morethat were very happy with the work as well.