In Summer of 2022, we had a water leak in our house the day before a trip that couldn't be…read morerescheduled. Bravo was at our house within two hours cleaning up the damage, while a plumber stopped the leak. They also set up industrial dehumidifiers. Another Bravo rep came to appointment with our contact and was there for the insurance company. The women who came to our rescue were thorough and had a good attitude, as did Tony from Bravo, who helped days later. Highly recommend Bravo for problem assessment, mold remediation and restoration.

You never hope to find yourself in a tough situation where you need serious control and restoration…read moredamage support. But when you do, I'm relieved to know the Bravo Restoration & Construction is a trusted local team in Sonoma County to take care of tough situations. The Bravo team brought the professionalism, collaborative problem solving, and empathy you'd expect from a woman-owned business. I learned the hard way rats will chew through plumbing in search of water. In my case, they chewed through the drain from my tub, leaking water into the storage room below for weeks or longer. The water damage and mold explosion was enough to make haunt my dreams. From the reviews I could see Bravo is a highly trusted local restoration expert. Nicole, CEO, responded to my call on a Sunday afternoon. Although my situation was not am emergency, it gave me great peace of mind knowing I could reach them at any time and their team would be a ready response for 24/7 clean-up. Chris, restoration technician, was my anchor during the process, walking me through the process, and adding generous insights and levity during some of the toughest parts of the process. Danielle, mitigation project manager, checked in every day to give me status updates and make sure I was supported. I'm so grateful for this team of stellar humans. Thank you team Bravo!

Fast service, got it taken care of within days. They were really polite and fast. Also exceptional…read moreresponse time and made it easy to schedule.

John was incredible!! It was impossibly hard finding someone to look at the issue without charging…read morean arm and a leg to even give a quote and give an honest assessment about a very scary issue in my home. After calling 20+ providers who were using fear based tactics to get a sale, it is clear that this company is the best in the area and will give you a true expert evaluation. For any future needs or if anyone asks for a referral - I will not hesitate for a moment to refer them to All Hands Restoration. Thank you so much John!!

I engaged RCA to renovate the tiny kitchen in my 1910 home and I couldn't be happier with the…read morefinished product! I love it. The attention to detail is outstanding. The RCA team and their subs are professional, communicative, and very easy to work with. I felt heard - like the team was collaborating with me to bring form to my vision. From initial work with Terry on design and material selection, to Warner as project manager and Adriana as project coordinator, I received clear communication for the duration of the project and they proposed solutions when surprises arose. Mold was discovered during demo, and Luis and Irma managed the crew, containment, fans and filters. The cleaning and wrap up at the end of the project was impeccable. I'll absolutely look to RCA for my next renovation project.

In one of the most difficult experiences of our lives, RCA came through for us! Water damage…read moreforced us out of our home for 3 months, and they provided exceptional value and guidance throughout. Terry showed up right away after the accident, and was able to have a plan and insurance approval to get the ball rolling ASAP. The crews that showed up were professional and skilled. Many thanks to Norberto, Denis, Adriana, Sherry, Tom, Manny and so many others! Our project manager Tim was extremely knowledgeable, helpful and thorough. Our finished product is wonderful! Thank you everyone at RCA!

Great restoration company great guy that owns it. Trustworthy takes care of your concerns above and…read morebeyond.

So glad I was referred to Kevin by my plumbing company! He came out within a day, found the source…read moreof the leak and helped remedy the problem! Definitely have Kevin's company on speed dial!

A word to the wise, be sure to have this company unpack your belongings that were salvaged in your…read morepresence. We did not and as a result "lost" a very expensive computer and accessories... worth several thousands of dollars and other memorabilia. As it turned out it was their word against ours. We have no complaints regarding the work they did but not receiving all our property back, left a bad task in our mouths after dealing with devastating water damage.

This business committed outright fraud. I've filed a formal complaint with the CSLB. I've also…read moreuncovered additional fraudulent activities they've engaged in through conversations with other customers. If you've been defrauded by Critical Control, please contact me--my lawyer is ready to assist on a contingency basis. Critical Control started work on my property without authorization, billed for fake charges (e.g., $150 for gas for a 45-minute drive), and attempted to charge me 14 times (not a typo) more than a reputable contractor who completed the work after I caught onto their behavior. They also manipulate reviews by maintaining a second Yelp page (https://www.yelp.com/biz/critical-control-santa-rosa-2) to hide negative feedback, a clear attempt to mislead potential customers. The attachments in this review are exhibits from my CSLB complaint, including: -Evidence of fraudulent billing. -Video timestamps proving they billed for hours they weren't on site. -Screenshots of false advertising from their website (e.g., fake A+ BBB rating). Avoid this company at all costs. If you've experienced similar issues, please reach out--I'm gathering cases to ensure they're held accountable.

They were an amazing company. They really took the time to make sure we understood what was…read morehappening and if we had any questions. They were fast. It was late on a Friday of all days and they still showed up. Now that's service. I recommended them to all my neighbors.

Very responsive and reasonably priced. We had another company that our insurance recommended give a…read morequote that was double the cost of what RestoreX was charging. Very prompt and efficient work, and they followed up after the job to make sure it was done right. Highly recommend them!

RCS did an excellent job of cleaning up and sanitizing a rodent infestation in an outside cabin…read moreroom and pool pump shed. They showed up on time in full protective gear, worked 4 hours and left both premises spotless. They also hauled away all the gunk they cleaned up, plus some soft-surface items that might have been contaminated. Florencio was thorough in explaining their services and the job went exactly as described. I highly recommend them.

Life changing. October 2011 at 3:00 A.M I awoke to the sound of smoke alarms. Opened my bedroom…read moredoor and was hit by hot, choking smoke. We got my daughter out of the house and where all safe on the curb when the fire department showed up. The fire started from an old clock radio. It gutted the kitchen and covered everything with black smoke. The insurance company sent out Serve Pro, what a joke. I will leave it at that. a friend referred me to Tim Garrett the owner of Restoration Certified Specialists. What a god send. He was very kind and knowledgeable. He worked with My insurance company and always called me with updates, keeping me in the loop. They packed out all of our furniture and personal items, cleaned them and returned them after he completed the construction a month ahead of schedule. Our home is nicer than it was before. Granit Counter tops, new appliances. He even picked me up and gave me a ride to work when my car died. There was a large scratch on a dresser and no questions asked he took blame and paid for a new dresser. Thank you for giving me my life back Tim Garrett.

We had a substantial flood that impacted all 3 floors in our house and Allied came to our rescue…read morewithin an hour of our late night call. Michael and his team assessed the mitigation strategy and then handed the project over to Curtis who then managed our drying and demo effort which has allowed us to stay in the house throughout and hopefully save some key infrastructure if we remain patient with the fans! This team is speedy, respectful of the stress of a family's displacement, flexible and entirely personable throughout. We hope to be back in our house to host our annual Christmas Eve and I really think we have the Allied team to thank for making that a priority in the wake of a significant amount of damage. We hope we never have to call them again, but we would for sure.

Thank you for the amazing service and for saving our business after a very unfortunate flood took…read moreplace. We had minimal damage because of how fast your team took action. Very pleased with the customer service also!