Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Great people Honest…read moreGreat service Quick Will use them again and already refer them to neighbors Hard to find a great company like this.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

Payam and his team are great! When another company misdiagnosed the issue with our furnace, Payam's…read moreteam came out TWICE to help us (without charging an additional service fee). Their team was professional, thorough, and made sure the job was done correctly. They're super communicative by phone and text and even took the time to explain the problem so we understood what was happening. 10/10 will use again if we need!

I called them for a second opinion after getting a "quote" from one of the bigger companies in the…read morearea. The larger company wouldn't even do a full inspection, and just said "we might as well buy a whole new system." Alex from Duvall's came out, took 20 mins to look found the issue and got a quote out the same day. Will only use them from now on.

We've used Duvall's for a couple of plumbing projects now. They have a focus on quality and…read morecleanliness of their workmanship. Their prices are very reasonable and they are fairly easy to get scheduled. If you need plumbing work and are looking for quality, I'd recommend Duvall's.

Same day service, honest guy and business, fairly priced. I'll be figuring out all my HVAC needs…read morewith these guys.

This was an emergency. They were the most responsive and best deal. They made sure our heat was…read moreup and running asap. They came highly recommended and I would recommend them.

Our hvac unit went out and they came on the same day, fixed the issue right away (capacitor…read morereplacement). They even spent some time educating me on what to watch out for in the future. And they even noticed that I had a dirty filter taped on in our intake air vent second floor. They took that out (without extra charge) and that improved the air flow of our entire house tremendously. I really appreciate them going out of their way to make sure everything is good. And I felt they were very honest in their assessment. I've dealt with many hvac companies and I can tell these guys are totally honest, and highly skilled.

UPDATE: We just had our 25 year old air conditioner go out on the hottest day of the year. Fast…read moreTrack came in lower than our other quotes and replaced the HVAC unit the next day. They even replaced our thermostat free of charge and helped me register my new system for warranty. Fast Track is fast and thorough at a great price. Based on my experience with the HVAC and water heater, I would highly recommend Fast Track.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

Customer service promptly answered all questions. It well well. No issues, installed as expected.read more

Our 12+ year old AC just wasn't keeping it cool upstairs. We wanted to hire a local, family owned,…read moretax paying, licensed, insured company. That eliminated a LOT of companies. In the four years we've lived here we've had 6 different AC companies that didn't have a clue, did shady work, left without finishing or replaced expensive parts that weren't the problem. Neighbors and a builder recommended Chamberlain Services. They came by the same day. We ended up choosing a new system instead of limping along. They didn't try to sell me a more expensive unit than we needed. They responded to every call and explained everything in terms I could understand. Yes, you can find someone to do it cheaper but not better. Ask about their guarantee.

Our water heater broke and my parents has always gone to My Plumper, due to not knowing anyone else…read morethat would be trust worthy. My plumber quoted us over 5000 to fix it (even though they "replaced" it 7 years prior, but actually didn't). My dad was gonna go with them, until my boss referred these guys to me. They were so friendly and knowledgeable and reasonable! They were amazing! My dad canceled his my plumper plus account and said he will be going to these guys from now on.

I called this company when my HVAC system started acting up. Wilmer came out to inspect everything…read moreand was incredibly honest and professional. Instead of trying to sell me unnecessary repairs or services, he explained that my system didn't actually need anything at the time. He took the time to educate me on proper filter maintenance and shared several tips to help my HVAC system run more efficiently and extend its lifespan. I really appreciated his honesty, knowledge, and willingness to help without any pressure. It's refreshing to find a company that values integrity over making a quick sale. I will absolutely be calling Wilmer again for any future HVAC needs, and I highly recommend his services!

I contacted Superior Air Heating & Cooling to replace the central air conditioner and furnace in my…read morehome. It was easy to schedule and estimate and Wilmer showed up on time. The price was competitive, and Wilmer patiently answered all our questions. Wilmer and his crew arrived on time for the installation, finished on the same day, and patiently explained how to use the new thermostat. I don't know enough about HVAC to judge the workmanship, but the AC has been working properly for the past month, and I don't expect any future problems. I had two small follow-ups and Wilmer responded promptly both times, even though we had already paid. There really were no problems and, based on my experience, I would say that anyone who needs a new HVAC system should consider Superior Air.

I'm updating my review to cover my experience having FH Furr replace an existing HVAC system in my…read moreDistrict of Columbia condo. This review focuses on the installation team's workmanship, issues encountered, and the company's responses--or lack thereof--when addressing these problems. Generally, their technicians have been helpful, which is why I rated them two stars; however, service quality varies depending on who you get. The main concern lies with the quality of installation. I chose FH Furr to install a new unit in January 2025, after sales representative Mike Miyasato quoted me and assured all work would meet code and FH Furr standards. They even provided a "Guarantee" certificate outlining warranties, and an install manager (whose name I don't know) assessed the project and confirmed the quote--which, in hindsight, was likely for a unit larger than necessary for my space. That mistake was partly mine, but not the focus here. The installation team, led by Xuan Pham, completed the job in one day but left my bathroom--the only one in the condo and where the air handler is located--in a messy state. It seemed they made no effort to clean up debris or drywall dust. While I don't have a photo of the initial mess, photos attached show what they left behind in the ceiling. I had to clean up myself so my pregnant wife and I could use the bathroom. The next day, contractor Robert "Lee" Cramer handled the drywall and painting but left a large hole near the return vent and failed to paint the ceiling, as seen in attached photo. He said his task was only to "prepare for paint," even though the invoice included both drywall and painting. I ended up buying supplies and painting the ceiling myself. About a month after installation, in late February 2025, another problem arose that required technician Kevin Pineda's assistance. According to the invoice, he found the disconnect wasn't fully inserted, preventing the outdoor unit from running. Once fixed, the system worked properly. By May 2025, as the weather warmed, condensate from the unit exposed further installation flaws: the drain pan leaked because it wasn't properly leveled and lacked a float switch. Both issues are documented in the invoice excerpt shown in attached photo. I later learned a float switch is required by code and standard practice when installing a unit above living spaces. To prevent damage, I set out a bowl to catch leaks and requested service. Technician James 'Ruffin' Price diagnosed the issue and escalated it to management. I was told repairs would come quickly. Documentation of these findings is in photos attached. Soon, an install team member returned and insisted the drain pan was fine, dismissing the prior technician's concerns. On June 6, 2025 contractor Mihaita Morovan repaired and painted the damaged drywall (photo attached). Unfortunately, the problems didn't stop there. Less than a month later, as summer temperatures increased, the unit began leaking heavily again, resulting in multiple wet spots and visible mold growth on the ceiling. It took several calls--and even a legal threat--to finally get a response. Technician Thomas Edwards came out, listened to my concerns, properly fixed the drain pan, and wrote up a detailed report while promising to escalate the issue at their quality control meeting. His documentation and related photos are attached. Within weeks, another contractor repainted the water-damaged ceiling but didn't remove all the ruined drywall, so paint soon peeled and chipped. I eventually completed the repairs myself and am relieved the unit has caused no further harm to my condo. Overall, this experience did not match the warranties and guarantees FH Furr promised. The countless hours spent contacting the company and missing work for technician visits hurt my family financially. This ordeal has left me unwilling to use their Gold Preferred Partner Plan for maintenance, even though it was part of my contract. At this point, I want nothing more to do with FH Furr, and I cannot recommend their services.

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!