Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

Gus, the owner, is a good guy. I requested a plumber as my downstairs toilet was leaking and…read morebacking up into the shower. He immediately knew the problem was that the main sewer line needed to be snaked, and he sent someone out. That technician claimed he could not find parking and left. I reached out to Gus, who apologized and personally came out to take care of the problem. This is excellent customer service. What could have been a bad situation and review turned into a positive experience. But the initial technician needs a talking to. The price was high, but given the urgent nature and the fact that it was resolved the same day, it was worth it.

We had a leak at our main water shutoff. Gus came out within a day and did a thorough evaluation of…read moreour recently purchased home and helped us decide what to prioritize. We did a hot water tank reinstall and replaced the leaking area of pipe. Gus and Fedo were efficient and communicative. With old pipes, we found a new leak after the first repair and they were again fast and easy to work with to come out and replace old piping in our home. Pricing seemed very fair for the quality work that they did!

I had the pleasure of working with this company; and let me tell you...I highly recommend. The…read moreprocess was quick, convenient, and transparent. There is such a value in working with an honest responsive company-- it's a breath of fresh air! They explained the process thoroughly and walked me through every step. I will definitely be sending referrals to Durance and using them moving forward. STELLAR WORK!

I received a full refund of my $262.50 diagnostic fee from Durance after posting my original…read morereview, so adding a star for doing the right thing. That said, my initial experience was not ideal, so if you decide to contact them make sure you double and triple check on any/all potential fees prior to scheduling a visit (which goes for any contractor that visits your home).

Fast service. Very knowledgeable. Did work on a Sunday morning which wasn't expected but was great…read morebecause our A/C compressor quit working in the middle of summer.

NOT TO CODE! had him install a new hot water tank, furnace, and AC in 2022. Only the AC was…read moreinstalled to code according to the company I called in 2024 to fix the broken hot water tank. It will be cheaper to replace the entire brand new hot water tank than to bring the existing one up to code.

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

We had an excellent experience from start to finish. The team was professional, responsive, and…read moreknowledgeable, and they took the time to clearly explain everything instead of rushing through the appointment. The technician was punctual, respectful, and made the entire process feel smooth and transparent. It's hard to find companies that combine honesty, quality work, and great customer service, but they absolutely delivered. I would definitely recommend them to anyone needing HVAC services!

I was in search of a full air-duct overhaul and reached out to McMurray's to start the project…read more They responded promptly and followed up with a phone call, which I really appreciated. Although there ultimately wasn't enough time to complete the full scope of work, they were transparent about that from the start. The communication was clear, timely, and professional throughout the process. If I need HVAC maintenance in the future, I will definitely keep this company on my short list.

Lassaad is honest and straightforward. He services our HVAC and took care of everything smoothly…read moreand efficiently. He also applies the trip charge to the total cost of service and parts that exceed the trip charge.

The team was great with communication and we were able to set up an appointment to fix our Kenmore…read moredryer. Lassaad was extremely punctual and was able to fix our machine without the need for extra parts. He also has a great sense of humor and you can tell he is very knowledgeable in this space. The price was very fair and we may look towards working with his team for HVAC services in the future.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

Santiago was great! I called when my A/C wasn't pumping out cold air and Santiago came out and…read moreinspected the unit the same day. The unit was obviously old and on its last leg and therefore, I needed to get a new unit. I received a reasonable quote and Santiago came out to install my new HVAC system while his partner came to remove the old system component. I am abs satisfied with their work and I would recommend A & K Heating and Air Conditioning to anyone that needs their system serviced!

Santiago was able to come out the very next day for our broke HVAC. He took his time diagnosing the…read moreproblem, was able to locate a part no longer manufactured, and came back the following day to install it. Very easy communication and fair prices!