Hey Joe, like I said I liked you and you tried real hard to fix my furnace which I appreciated. I'm…read moreright here in Yorktown. It's just that no matter how many times I called, you guys never called back. Poor communication. I actually like the owner, but unfortunately it's just too difficult to get in touch with them and to get them to respond to you in a timely manner. A new person who was hired did a good job improving our plumbing, but then it's as if they disappeared into deep space. Very disappointing.

Pipe Wizard does a great job - at charging your card without consent…read more On first visit they billed us appropriately. A week later, when the leak returned, they came back to inspect their work, stating it was a courtesy visit. No additional work was done. Without notice, they charged $300 to the card on file - and the receipt included a forged signature. Management acknowledged something was wrong with this situation but was incapable of resolving it before deading us entirely. Save yourself the hassle and go with another plumber. Whether or not Pipe Wizard can fix the leak, they'll for sure drain your wallet.

I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.

I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

If you're looking for a plumber who truly cares, Joe's your guy. He recently helped us with a water…read moreline to our water softener came loose. He showed up promptly and reattached the line, restoring water service. His conscientious approach meant he won't stop until you're completely satisfied. He's a true problem-solver, adept at finding creative solutions for even the trickiest plumbing issues. He was punctual, kept the workspace clean, and took the time to explain the fix. And the best part? You get all this top-notch service at very reasonable rates. Joe is officially our go-to plumber!

Beware of JSP Sewer and Drain / Joe When he realized he…read morewasn't going to be hired because his prices were way too high, he tried to extort money through intimidation. He even filed a complaint with a government agency out of spite, and then began harassing tenants on the property to the point where the police had to be called to trespass him. We later received a call from the Health Department, but since we had already hired a real licensed professional, they confirmed everything was fine. This behavior is predatory, unprofessional, and a major red flag. Homeowners should think twice before dealing with him. ALL TEXT PROOFS ARE SAVED IF ANY ONE WOULD LIKE TO SEE.

hello on saturday 7/11/26 i called cook and recieved an…read moreimmediate response regarding septic drain blockage. a short time later the tech called letting me know he was on the way to my address. his arrival time was accurate . he figured out what the issue was and went straight to work. the problem was solved and gave me a sense of great relief knowing that my poo went where it belonged. the tech was polite ,professional, and curteous , i have used cook in the past and will use them again. on monday 7/13/26 my septic tank will be pumped and empied by cook septic . bob h.

We were stuck with a full septic tank & no way to flush. Called on a sat morning & they were here…read morepumping within a couple hours. Very grateful!!! THANK YOU!

The best and faster service around. Great prices as well and always returns phone calls in timely…read moremanner. Highly recommend

Easy to schedule, pricing is reasonable, service is on time and fast. We've had a small mishap with…read morethe address, but Evans team made it right at no additional cost to me. I will definitely be back for my next septic pumping.

Very responsive, came for an emergency in 1/2 hour and gave very sage advice on repair solutions…read more He has installed my new kitchen faucet, cleared my waste pipe of tree roots, and gave advice on hot water heater replacement. Very reasonably priced.

Omg ! Where do i start ? Day after Thanksgiving @ 730 o take a hail mary on them and 30 min later…read morehe saved my holiday with a house full of people ! Never doubt, make the call !

Great company. I had used them previously at our condo association when we had needs. They…read moreresponded quickly and helped to diagnose an issue we had been wrestling with. Even gave us some good advice and some recommended vendors. Priced very fairly especially for a Saturday visit.

I had a blockage in my line called them came that day fix it within 30 minutes to service and…read moreeverything was amazing! If you're looking for a plumber, definitely give these people a call

First let me say that Cheap Snake and Matt are Fast and friendly BUT this time around his…read moretechnician came in and cleared mt drain and the pipe started to leak. OK fine for another $100 he repairs it and then says it might leak if I hit the pipe to hard Huh??? But then half way through the job the technician asks if I am paying cash or check. My response was Credit card. I was then informed that the Credit card system was down for the last 3 days. So when I spoke to Matt on the phone why was this not communicated. So now I have to find cash or check for the amount of the service. Not Very professional this time around.

Manny from Cheap Snake did a fantastic job today. We had a major water leak today, our basement was…read moreflooded. I called Roto Rooter....big mistake. They spent 5 hours in my house, wandering which walls they were going to tear appart to find the leak. After 5 hours, I told these clowns to leave. Manny diagnosed the problem in 5', and fix it in 1 hour. It costed me $379 where Roto Rooter gave me an estimate between $10k and $20k. We really need to support small companies like Cheap Snake, they know their stuff. Thanks again.