Jeff came & saw our problem & fixed it right away! He was…read morevery professional & courteous !! AND we didn't have to buy a new machine!!!

I am really happy with the way that Affordable Appliance Repair handled my service call. Shortly…read moreafter moving into a recently remodeled rental property, I noticed a strange smell coming from the utility room, and it was especially bad when I would operate my dryer. After my concern was brushed off by the handyman sent out to look at it, I reached out to this company to come and investigate my dryer. They were very clear that while they may not get the smell to stop, they would at least find out if my dryer could be the culprit. The tech that arrived was experienced, and soon discovered that the smell was coming from the electrical panel for the home, located in that room! This situation could have been very bad if it was not caught and I'm so thankful that AAR responded promptly, communicated expectations early, and handled the situation with confidence. Update: After two more weeks of going back and forth with my property management company, the breakers were inspected and two were replaced. One had a burned spot larger than a silver dollar!! This was a house fire waiting to happen.

Thomas did ant excellent job and quickly diagnosed the problem with our dishwasher and fixed in…read morequickly. He is extremely kind and polite and clearly knows what he's doing. I highly recommend him for any appliance repair job.

They claim they install appliances but when I reached out they said they don't. Just beware of…read moreFALSE advertising.

I called with a question after hours and Steve took the time to offer several suggestions that I…read morecould try for FREE that wouldn't require a service call. Who does that. What a great guy. He's earned my business when something more serious breakdown for sure.

Steve was FANTASTIC. He returned my call/ text promptly. He phoned and diagnosed the issue over…read morethe phone and walked me through an easy fix. I would HIGHLY RECOMMEND. I went from frantic to washing clothes with a Very short period of time. USE THIS SERVICE PROVIDER WITHOUT RESERVATION

The prices were right and we got a working washer and dryer set. We paid for delivery and they…read moreoffered a 60 day warranty with their product and services. The washer machine we received needed to be replaced within the 60 day warranty period. It did take some phone tag with Chris and Al to set up a time that worked for the service call but it was worth it. After Al came out to take a look at it he replaced it free of charge with a better machine. We set up our own water, electric, and drain hook up points so we can not speak on that part of their services. We would shop here again and thank you for the machines!

If I could give this business 0 stars I would. Purchased a washer and dryer from him on May 7th…read more Dryer quit heating on second load. He came out and "fixed" it. Dryer will now heat but does not turn off on its own. Washer agitator did not work properly. He came and "fixed" that too. After 2 loads of him fixing agitator the washer now throws about 4 codes and will not turn on. I have spoken with his office manager (I cant remember her name but she is very nice) at least 4 or 5 times now and she keeps telling me that Al will call me back. Well, its been over 3 weeks and I am still waiting for him to call me back and advise what I am going to do with these POS washer and dryer he sold me. I finally just had to go buy a new set that worked as I cant wait for this man to pick up a phone and take 2 min out of his day to resolve the issue as he stated he will not give a refund. I guess i am out 450.00. Very poor business practice and I feel he just stole my 450.00. I am a small business owner myself and would never do this to my clients.

This place is horrible. Waited weeks for them to fix a dryer we paid $195 for. They kept saying…read morethey needed pieces and a week would go by and NO ONE would show up or bring these pieces they had to order and wait for. Finally they replaced the machine with a machine that's constantly making a squeaking noise and is now not fully drying. The same problem as the previous machine. The button to even swap the cycles is broken and has been since I received the "new" machine. I'm so upset. I thought I could deal with the noise but now it isn't even drying on a full cycle. I wouldn't recommend this place at all Updated to say when I called originally the owner or manager who ever was upset about my original review and said even though you had all that to say we are still working on this for you. What a joke because obviously he was too upset to do anything. Waited over a week for them to contact me after they found all the countless tickets and paperwork for all the pieces and parts they supposedly replaced or fixed and they can't seem to find them all or need another 2-3 weeks to find these papers. He told me he found a ticket from forever ago when I purchase the original machine Aug 15th and contacted them 3 weeks later because it was broken. I waited weeks and weeks for them to come and replace parts or check the machine which never got fixed. They came and replaced parts ONCE and all the other times we were waiting on parts his people never replaced them and I had to hunt them down to come back around because they supposedly had to order these pieces they never replaced. Was also told their people provided me with all this paperwork and when told no one gave me any paperwork for any of the work or even the replacement machine they brought which is broken. I was basically called a liar and told I probably threw those imaginary papers away and didn't notice BUT I kept the receipt for the original purchase . Nothing is being done about the broken replacement because supposedly he spoke to his guys and the person who dropped it off said the noise the machines been making was never there! Even after telling me to call if I had any issues because they replaced the belt and the noise should have stopped. I then asked about warranty on this new machines because it took them the entire warranty for the original machine to replace the original broken machine I purchased from them. The person who dropped it off told me if I have any problems just contact them and it will be okay. Well that was a lie and when I told the manager or owner who ever this he told me well did they give me paperwork. I said no. He said well this is a lesson for you. Always get paperwork. Basically telling me I'm screwed. Not to mention we brought a Samsung and they replaced with with a GE which is obviously priced differently . Overall it's been a horrible experience and I will never go back. No attempt to make this right knowing you sold us trash and then proceeded to replace it with more trash.

Horrible experience. Do not have a refrigerator that I ordered and refuses to give me my money…read moreback. I ordered an refrigerator from Bob, he charged me money for the refrigerator and delivery fee. Driver came out said refrigerator was to big that he couldn't deliver it. Bob called me to set up another delivery and said there was an $65 deference from refrigerators and that there would be an delivery charge for the second. I didn't like this however we agreed on a second price. From today's conversation he said that I didn't ask to charge my card however I remember asking him to do that. He said they would try at the end of the week to deliver the refrigerator that would fit. He called that morning to say they were pack and could not get it out for the morning delivery and that he would call me around noon to see if they could get it on the afternoon schedule. On Tuesday after Labor day got a call from the delivery driver to schedule delivery between 11 and 1, no mention that I owed them anything, I had thought that Bob charged my card for the second try. Drivers arrive to our home, we had a neighbor meet them. I got a call from the neighbor that they wanted to collect a code. I was done with them. I told them to return the refrigerator and to refund me my money. Now a week and half later he called me after I left a message for him to pay me my return yesterday. We talked today he refused to return my complete refund, he wanted to take a half of a deliver charge from it and for me to take my review down from Google. I said no that I need my full refund. I have no product from them, there deliveries were not made, one dew to them not willing to take doors and brackets off and one from them not communicating that there was money due before second delivery. I do not recommend this company, they expect getting paid for not fulfilling their commitment to their customers. I consider this thief and would not recommend using this company for anything in the future. I will continue to pursue getting my refund from them. Stay away from this company in my opinión. They do not do what they say they will​​

Dennis Cunningham is very helpful, knowledgeable and resourceful. I have 3 appliances from him and…read moreI have had a great customer client experience with Dennis as well as great support from him obtaining product parts. He has a great selection of products and you will be glad you stopped by.

I called for help with a used dryer that was no longer heating. The diagnosis was a bad timer at a…read morecost of $300. It isn't the cost that bothered me as much as the indifferent attitude. I was asked to sign with a suggestion of a tip. The first time I used applianceville I was so impressed at the professional service. This time not so much. Total cost of the timer from Amazon was $25 and I installed it myself. Turns out it wasn't the timer after all. I still think it may have been an off day for the technician.

Beware! Beware! Beware!…read more Do not use these guys! They will leave you hanging! They will take your money and not return!

I cannot say enough about Travis and his wife! We found their company through AHS after a horrific…read moreexperience with GE. We were told by GE that all of our kitchen appliances were a complete loss from a storm and this was going to cost us thousands of dollars to replace. Travis came out and took the time to inspect each appliance going above and beyond to get ALL of the parts needed to fix every single appliance for us. They have customers for life with us!