Jeff came & saw our problem & fixed it right away! He was…read morevery professional & courteous !! AND we didn't have to buy a new machine!!!

I am really happy with the way that Affordable Appliance Repair handled my service call. Shortly…read moreafter moving into a recently remodeled rental property, I noticed a strange smell coming from the utility room, and it was especially bad when I would operate my dryer. After my concern was brushed off by the handyman sent out to look at it, I reached out to this company to come and investigate my dryer. They were very clear that while they may not get the smell to stop, they would at least find out if my dryer could be the culprit. The tech that arrived was experienced, and soon discovered that the smell was coming from the electrical panel for the home, located in that room! This situation could have been very bad if it was not caught and I'm so thankful that AAR responded promptly, communicated expectations early, and handled the situation with confidence. Update: After two more weeks of going back and forth with my property management company, the breakers were inspected and two were replaced. One had a burned spot larger than a silver dollar!! This was a house fire waiting to happen.

Thomas did ant excellent job and quickly diagnosed the problem with our dishwasher and fixed in…read morequickly. He is extremely kind and polite and clearly knows what he's doing. I highly recommend him for any appliance repair job.

They claim they install appliances but when I reached out they said they don't. Just beware of…read moreFALSE advertising.

Steve was FANTASTIC. He returned my call/ text promptly. He phoned and diagnosed the issue over…read morethe phone and walked me through an easy fix. I would HIGHLY RECOMMEND. I went from frantic to washing clothes with a Very short period of time. USE THIS SERVICE PROVIDER WITHOUT RESERVATION

Excellent service! My dryer quit heating. Steve called me back promptly, came out the next day…read more(which was Saturday) and was able to complete the repair. Honest and very reasonable rates. If you need your washer or dryer repaired, you're not going to find anyone better!

The prices were right and we got a working washer and dryer set. We paid for delivery and they…read moreoffered a 60 day warranty with their product and services. The washer machine we received needed to be replaced within the 60 day warranty period. It did take some phone tag with Chris and Al to set up a time that worked for the service call but it was worth it. After Al came out to take a look at it he replaced it free of charge with a better machine. We set up our own water, electric, and drain hook up points so we can not speak on that part of their services. We would shop here again and thank you for the machines!

If I could give this business 0 stars I would. Purchased a washer and dryer from him on May 7th…read more Dryer quit heating on second load. He came out and "fixed" it. Dryer will now heat but does not turn off on its own. Washer agitator did not work properly. He came and "fixed" that too. After 2 loads of him fixing agitator the washer now throws about 4 codes and will not turn on. I have spoken with his office manager (I cant remember her name but she is very nice) at least 4 or 5 times now and she keeps telling me that Al will call me back. Well, its been over 3 weeks and I am still waiting for him to call me back and advise what I am going to do with these POS washer and dryer he sold me. I finally just had to go buy a new set that worked as I cant wait for this man to pick up a phone and take 2 min out of his day to resolve the issue as he stated he will not give a refund. I guess i am out 450.00. Very poor business practice and I feel he just stole my 450.00. I am a small business owner myself and would never do this to my clients.

Buyer BEWARE!!! I purchased a newer whirpool washing machine from this place because it was a deal…read moreat just under $400. I got the unit home and installed it, and for a few months it worked great. The past few weeks however, it started having trouble with the drain pump. It wouldnt complete the wash cycle and stopped with error codes on tje screen due to the drain pump sporadically not working. I'm a handy guy so I took the back cover off expecting to just replace the drain pump with a new unit off amazon or something. Too my horror I found that this company attempted replacing 2 wires to the drain pump that had previously worn through, by twisting new wires together with the old wires to make a bypass/patch. The wires were only electrical taped together. No connectors. No solder joints. Just a twist and a prayer. These wires are 110volt AC wires to the pump that came loose, were arcing and sparking and very well could have burned my house down! I REPAIRED THE WASHER MYSELF PROPERLY, and all is well now. Do yourself a favor and dont buy from this company if you value your loved ones and the home you made together.....

This place is horrible. Waited weeks for them to fix a dryer we paid $195 for. They kept saying…read morethey needed pieces and a week would go by and NO ONE would show up or bring these pieces they had to order and wait for. Finally they replaced the machine with a machine that's constantly making a squeaking noise and is now not fully drying. The same problem as the previous machine. The button to even swap the cycles is broken and has been since I received the "new" machine. I'm so upset. I thought I could deal with the noise but now it isn't even drying on a full cycle. I wouldn't recommend this place at all Updated to say when I called originally the owner or manager who ever was upset about my original review and said even though you had all that to say we are still working on this for you. What a joke because obviously he was too upset to do anything. Waited over a week for them to contact me after they found all the countless tickets and paperwork for all the pieces and parts they supposedly replaced or fixed and they can't seem to find them all or need another 2-3 weeks to find these papers. He told me he found a ticket from forever ago when I purchase the original machine Aug 15th and contacted them 3 weeks later because it was broken. I waited weeks and weeks for them to come and replace parts or check the machine which never got fixed. They came and replaced parts ONCE and all the other times we were waiting on parts his people never replaced them and I had to hunt them down to come back around because they supposedly had to order these pieces they never replaced. Was also told their people provided me with all this paperwork and when told no one gave me any paperwork for any of the work or even the replacement machine they brought which is broken. I was basically called a liar and told I probably threw those imaginary papers away and didn't notice BUT I kept the receipt for the original purchase . Nothing is being done about the broken replacement because supposedly he spoke to his guys and the person who dropped it off said the noise the machines been making was never there! Even after telling me to call if I had any issues because they replaced the belt and the noise should have stopped. I then asked about warranty on this new machines because it took them the entire warranty for the original machine to replace the original broken machine I purchased from them. The person who dropped it off told me if I have any problems just contact them and it will be okay. Well that was a lie and when I told the manager or owner who ever this he told me well did they give me paperwork. I said no. He said well this is a lesson for you. Always get paperwork. Basically telling me I'm screwed. Not to mention we brought a Samsung and they replaced with with a GE which is obviously priced differently . Overall it's been a horrible experience and I will never go back. No attempt to make this right knowing you sold us trash and then proceeded to replace it with more trash.

Dennis Cunningham is very helpful, knowledgeable and resourceful. I have 3 appliances from him and…read moreI have had a great customer client experience with Dennis as well as great support from him obtaining product parts. He has a great selection of products and you will be glad you stopped by.

I called for help with a used dryer that was no longer heating. The diagnosis was a bad timer at a…read morecost of $300. It isn't the cost that bothered me as much as the indifferent attitude. I was asked to sign with a suggestion of a tip. The first time I used applianceville I was so impressed at the professional service. This time not so much. Total cost of the timer from Amazon was $25 and I installed it myself. Turns out it wasn't the timer after all. I still think it may have been an off day for the technician.

Beware! Beware! Beware!…read more Do not use these guys! They will leave you hanging! They will take your money and not return!

I cannot say enough about Travis and his wife! We found their company through AHS after a horrific…read moreexperience with GE. We were told by GE that all of our kitchen appliances were a complete loss from a storm and this was going to cost us thousands of dollars to replace. Travis came out and took the time to inspect each appliance going above and beyond to get ALL of the parts needed to fix every single appliance for us. They have customers for life with us!