I wish there was a negative rating. Son and I drove 1.5 hours to test drive a car we saw on line. We made an appointment the day before and was told the car will be ready. We get there and people can't find the guy who was supposed to let us test drive it, then they supposedly can't find the keys... after waiting an hour they show us the car. It has no clutch, doesn't run and body damage all over the place... impossible that the car in the luring was the same car, and they don't even care. Acting like we are an inconvenience to them. Loads of things o think are illegal going on there.... read more

Inquired about an Audi for sale called him three times left message my name telephone number no response. Went in to test drive the car and the check engine light was on. I asked about the light And was told his mechanic would look at it never called me back very poor customer service read more

After reading the reviews, I was already expecting to get ripped off to some degree. But I didn't expect for them to lie to me, sell me a completely fucked up car, and tell me that the check engine warning was due to a sensor issue when that was absolutely not the case. I ultimately had to authorize $4,000 worth of repairs. These people suck really bad. Don't buy your cars here. read more

I found one of their new postings on Craigslist. I went in the next day and had the car checked out. The entire experience was better than I expected. Lauren, Zeke and Ralph were so helpful and answered every question I had. I love my car! Thank you :) read more

STAY AWAY from this "dealer"! They do not follow California car sales laws. They are deceiving liars. After waiting 8 hours to buy this truck, they pulled out a Buyers Guide that was not the same one as inside of the truck (which by law they have to be the same Buyers Guides). The Buyers Guide they wanted us to sign disclosed that the auction's inspection found structure damage. So we asked for a Condition Report from the auction (that would disclose exactly what the structure damage was) and they told us they were never given the Condition Report, which again is BS. The auction is required by law to give them the Condition Report. They were obviously trying to hide something so we ended up walking away and wasting our entire day there over something they were required to disclose from the start. We were looking at their 2007 Dodge Dakota, we were aware of all the rust, but most of it was just surface rust. There were a lot of cosmetic flaws, but there were other big flaws too. There was a lot of damage to the bed, the leaf springs were corroding (something not too difficult to replace), the front tires were too big (not stock) and rubbing the wheel wells, the rear tires were bald and the battery was no good. You better know a lot about cars and the buying process before you shop from this place. Their customer service is deceiving. If you even think of shopping here, stay cautious the entire time! read more

Richard and his team were great! We had to drive a few hours to get to our destination but all in all they were a great team and helped us out tremendously. I will definitely recommend! Thank you Richard and team!!! read more

This dealership is a rip off! They sold me a car with low miles and when it was delivered it had all kinds of problems. Leaking coolant tubes $1,506 repair, high pressure fuel injector repair $2,146, water in the brake lines $232 repair. And that was in the first week. They said they had their mechanic check out the car which had to be a lie. They just are not honest and straight forward. Stay away from this dealership!!!!!! read more

Reading these reviews helped me make my final decision. On August 22nd 2018 I saw the car online. I had a pre-approval letter from my lender. All I had to do was go in, test drive the car and complete the contract. I let them know that I would be driving to see the car and that I would be coming from San Diego. I get there and the radio and dashboard electronics don't work, I test drive the car and when I applied the brakes, the car shakes. The owner made a list of the things I noted and said he would fix them and because I had driven from San Diego, he would have the car delivered. Long story short, I called them daily for updates on the status of the car. Almost 2 weeks later, the car is not ready. Thanks to all of you who posted their experiences with this company. I am moving on. read more

I purchased a vehicle from these guys and it was not good for me. So apparently the windows were not able to roll up or down, they told me they would fix the problem if I leave the car or bring it back to them if I were to take it home, which I did. I set up an appointment to go get the windows checked/fixed expecting it to be done, however that did not go as planned. That day came and when I took the car back they did not fix the windows they only told me what needed to be done an set me another appointment to bring the car back. The whole issue was that they needed to order the parts but my problem with that is I'm being told different things and I felt as if they only wanted to have me to bring the car back just to do minor sketchy things and tell me they'll fix the problem just to keep a customer. Anyhow I decided to go with another appointment which was axiomatically long because I heard nothing from them going on weeks. I obviously knew something wasn't right so therefore I decided to get in touch with them and once I did get in contact with them I made sure to go to the next appointment but just as last time it was nothing done. I was hearing different things and Tony didn't show up to check like he said, Albert and all these guys are BAD business people simple as that. read more

drove for 45 mins to be told the wrong info, the guy was unbelievably unhelpful and shady, i think his name was richard...we'll call him dick for all intents and purposes. He couldnt figure out what price he wanted to sell it at and told us he fixed two axles and a drive shaft for 200 bucks. SURE YOU DID DICK. When we went looking for him to discuss financing he was sitting in an inconspicuous spot and then shot us down because we probably werent buying a mercedes...dont go here . read more

I will never go to this place again. The staff is really nice to you when you walk in to buy a car, I bought a Honda civic 2008. The car appeared to be in perfect conditions the day I bought it but, as soon as I drove off the place I noticed that the AC wasn't working and immediately after the engine light came on. I talked with the rude receptionist and she directed me with Richard,I expressed my concerns to him and with a really good attitude he told me to come back any day to get it fixed. So I showed up the following Saturday due to my work schedule only to find that the mechanic is not there on the weekends( that would have been useful information to give when I was on the phone and I clearly stated that I would be there Saturday) . Again, Richard came to me and told me that he will take care of it anytime and if he can't do it the same day he would give me a rental,this added peace of mind , after all,I trusted this people with my money. I finally went back on a weekday and was able to get the mechanic.he took my car to the back for 1 hour and came back telling me that the AC wasn't working and that it MIGHT be the compressor ( something I already knew) and that my engine light might have been on cause MAYBE I forgot to close my gas cap. Really? On top of that he told me that he needed a second opinion on the AC, so I needed to go back and leave my car there another day. I suggested the rental car option to the receptionist and she went off at me for not cooperating with them and that they didn't have to do anything for me since that car was sold as is. (I was lucky to be there). And a rental was not an option( later on I found out that they don't even do rentals.) Richard just lied about it. So I told her that I has a busy 9 -5 schedule and the place she wanted to go get the second opinion had the same business hours. So she responded by saying that I should leave my car on the street and grow the keys on their mailbox or under the door. After her being rude and insulting she had the guts to say that, so I just offered to take it to my own mechanic and give them the bill. She then again proceeded to say that I wasn't working with them and that they had no responsibility with me to do anything. It got to a point where I just asked her what she wanted me to do to get all this fixed. She told me she will give me a call (this was a week ago) and they will fix it. I drove home, woke up the next day with a car that wouldn't turn on. My best guess was that the mechanic messed with the car while I was being yelled by the receptionist. I had to spend 375 to fix this and still no call from this place. Never again. read more

Worst dealership ever. I have been to this dealership SIX times. And out of those 6 visits a salesman came out once unlocked the car and went back inside. Obviously they don't care about selling cars. Take your hard earned money somewhere else. I don't understand how this dealership is still open. You'd pretty much have to beg them to sell you a car. read more

Wow this place is one of the worst dealer ever don't you dare to go, secretary she is beyond rude with no CustomerService at all, sales manager Ralph nice guy but the owner wow rude unprofessional an ass of guy drop a sale for $400 cuz he made a mistake.. well first an last time ever to check this dealer. read more

I just bought a 2016 Mercedes C class. It's beautiful and my experience with Richard was very good. The finance guy was nice too. They filled up my tank before I left and the entire process was very smooth. read more

I would avoid this place at all cost. We were really happy when we left with our truck everything seemed great the guys that work there were so nice. We thought we got a great deal until a few weeks after we left the truck we just bought wouldn't start. We have had to pay over $3800 in repairs before we even made the first payment for the truck. We called all in auto & they said they would call us back and after not hearing from them we called back multiple times with no answer & no machine to leave a message. We did buy the truck as is so we should have known. I think they run a shifty business and sell cars they know are not mechanically sound just to make a quick buck. I wish I would have read all these bad reviews before we went to all in auto!!! read more

Let's start with absolutely no answer on the phone after 12 calls ! . I drive an hour to this place to be completely ignored by the salesmen . Then am told to take a seat the finance associate could help me better . Thirty minutes later I'm still waiting so I told the guy I was gonna leave to eat and be back he said "ok Internet down so can't do anything anyways" apparently they need the Internet to show customer service . After eating and going to the store I drive back . And walk in the waiting room where I am yet again ignored . So I walk out and am fed up at this point and ask the salesman to bring the Jeep up so I can test drive it . This takes about thirty minutes . Here is the real zinger during the test drive the damn car puts out and dies in the middle of traffic.... stay as far from these assholes as possible read more

Very bad customer service not professional at all. Came in to see if I can get a car from them had me waiting said that they where on the banks time not on the customer. Had a rude secretary that will get bothered every time we asked her anything like if where asking her stuff for free never will go their again don't recommended for no one. read more

I bought my 01 Chevy Malibu from this place last year my first car, I checked it out seen it online that's where I liked it got to the dealership was a lil skeptical about the car was talking to a sales man who let me test drive it once I turned the vehicle on the coolant light was on he assured me it was nothing maybe low coolant his mechanic will look at when I got the car back no light the car ran good like 2 weeks later the car over heats I'm stuck on the road get it towed to a shop they tell me the sensor was pulled my coolant tank needed to be replaced and a hose was leaking couldn't believe a dealership would take advantage especially one with such great reviews be careful with this place from reading the comments if they tell you something get it in writing! read more

If your like me, maybe you were looking online for your vehicle and stumbled upon some pretty aggressive pricing on AutoTrader.Com and All in Auto was selling the vehicle you were interested in. Doing some research you find yourself questioning going to All in because of some of the reviews here. I was in Las Vegas (3-4 hour drive) to Norca, CA and if the car wasnt what was advertised then its a long drive home and a lot of wasted time. I spoke to Richard first about the vehicle i was interested in. Asked lots of questions regarding its condition, and even sent someone down there that was some what local to Norco. The following day and call agreed on a price that was good for both of us, and confirmed id make the trip to pick up the car. Upon arrival i began to deal with Ralph, where i drove the car and inspected it. I was not pleased with the vehicle, being super picky and noticing everything wrong there was light scratching in the cars clear coat and i pointed it out to Ralph who then brought Richard out and both of them said they would remedy it immediately. They had a detailer come out and about an hour later brought the vehicle to reveal the scratching and imperfections to be remedied to my liking. I paid the man his money, and i took home my car pretty simple transaction. Ralph and Richard both were easy to work with and honestly could have told me to pound sand when i asked them to remedy to scratching. Instead, they were very professional about it and asked to have the opportunity to make me a happy customer which i appreciated. Walking around the dealership, i could see that the cars are not all perfect. But the pricing is certainly aggressive and you may be willing to overlook a few things here and there if the price is right for you. So do inspect the car well, and if your not pleased with the vehicle talk to them, dont demand and maybe there is still an opportunity to do business together if your reasonable. I was pleased with the outcome. Out of the 6 cars i was shopping in Southern Cali, All in Auto had the lowest mileage and best pricing on all of them i called on. Hard to beat that. read more

Wel people I apologize for the false review I previously posted I had issues with the car and it got taken to the subaru dealer ship to get it fixed now my car needs a new motor based off all in auto sales telling the dealer to do everything and anything as cheap as possible . So there was an issue with a sensor the dealer inspected the car and pretty much told Richard that the car has a bad and they were told what to do to properly fix the problem Richards response was what I wrote up top . Now I had to deal with my motor spraying oil by the intake turbo connection which cause a fire under my good . I called the subaru dealer ship and complained but they let me know all this was brought to there attention and still they chose not to have it fixed properly me having my wife and kids it could have been fatal if my motor would have exploded since it was spraying a lot of oil on the down pipe the hottest part on the car since it's connected to the turbo which produces really high heat . So yeah I was excited about my purchase but now I am not . These people are nice to your face and honestly Richard is rude he said I wasn't a customer I was a friend well this is why I don't have friends because the shady things they pull it makes me upset because during the 3 weeks of not having my car I made the first car payment and had only driven my car about 4 days . Rather than Richard being understanding his response was " if you want me to cancel the loan I will go inside and call" which threw me off since I saw his true colors based on what everyone else wrote . take your buissnes else where somewhere that doesn't just erase the codes and sells the car then they all light up and you have an expensive or in my case deadly situation . Buy from somewhere else these people don't deserve your hard earned money . Thanks Richard for selling me a lemon and now cost in me a lot of money to have the motor re built ... Pricks So once again STAY AWAY FROM THIS DEALER read more

Won't buy a new car off, says it takes to long to make a sale on a expensive car. What bad services and horrible sales ethics. You dont try for the customer, why should we even care to look at your craiglist dealership. read more

Bought 07 Subaru sti for around $20,000. Needed new axle,inner cooler spray left puddles of water behind driver seat,ac broken, bald tires,valve cover gasket leaking oil, busted windshield washer resevioir,headlight died after two days, snorkel for intake missing,needed new belts,need power steering hose ,frame damage. RIGGED TO SELL!!!DONT be fooled by the shiny paint. Don't make the same mistake I did. read more

Buyer beware!! These are scam artists! Stay away at all costs. I bought a 2012 Honda Civic Si from All in Auto Group in November 2019 and have had nothing but problems with the car since then. They sold the car "as is," and provided a Carfax that stated no prior accidents or damage, for a car with a clean title. After test driving the car, everything seemed fine. Recently, I took the car into a body shop for a fender dent the car had incurred from an unknown driver who had backed into it. When the body shop and my insurance adjuster inspected the car, they discovered about $5800 in damage from a prior head on collision that All in Auto Group didn't report to me. Structural damage to the front end was caused by said incident and the front reinforcement bar and foam bumper were MISSING! The AC condenser was badly dented and the radiator support frame looked crimped back into shape. Do not buy anything from this fraudulent dealership. read more

Bought my car a year ago. About a month later I needed a new radiator despite being told that it was in excellent condition, but that's not why I'm writing this review. I lost my key and went to get a replacement key for my car this week only to find out that my ignition and locks were all replaced before I bought it. That, along with the missing VIN plate, points strongly to the fact that I purchased a car that had previously been stolen. It set me back several hundred dollars just to get a new key because everything needed to be re-coded. I was dumb enough to buy this car without asking for the carfax, don't make the same mistake as me. read more

I was in the market for a particular car and found one at this used car lot. The lot didn't have too many good reviews but I always like to give a place a chance since Yelp reviews don't accurately reflect how a business actually is. Anyway, I sent in my pre approval information to show that I was serious in purchasing the vehicle. I spoke to a very nice lady who was responding to my inquiry on the vehicle. Drove all the way from LA to the lot (1+hr drive). We got there and the gentleman helping me look at the car was prompt and friendly. There was clear damage to the car not visible in the pictures due to their lackluster potato picture quality. When it came to talking about price he told me I had to talk to the finance manager, fair enough. I walked into the "office" and mid conversation I mentioned the damage and was met with immediate rude pushback, basically saying it was non-negotiable even with all the damage (the driver door didn't even open from the inside.). Now, I get that the shift in the industry is leaning towards negotiation-less sales but there's a verbiage that is appropriate to use. I'll leave out the actual language used but what I will say is belittling your customers is not an effective way to make a sale. Lying to your customer by saying that the car is the cheapest in a 1000 mi radius also isn't an effect way to make a sale. I had done my research and knew of 2 other cars cheaper than this one but I wasn't in the market for the cheapest. By this point we had heard enough of these antiquated sales tactics and left. Anyway, the 2 stars are for the really nice guy who helped us look at the car and the very nice lady I spoke to over the phone. I hope they're paying you enough and just know your skillsets would pay tenfold at another dealership. To the finance manager no hard feelings but I recommend you pickup Cardone's book and a take a page out of it. read more

Bought an Audi from them in 2013. They reset the the computer before selling it to me, literally 2 days later the check engine light came on! Been having problem with this vehicle every since! They'll tell you anything to sell a car! read more

Purchased a Miata from these cats a few years ago. Definitely a lemon. Don't support these guys. Let them sink. Long story short, from the start the car had a dead battery on the lot. The A/C wouldn't switch on, they did fix that before I took possession. The car has a major shake to it when you go over potholes or road imperfections, which in SoCal is nearly every 15ft. I figured it was just shocks/dampers needing replacement. Well, about $3k later on ALL suspension parts up front and in rear... I'm talking everything- upper and lower control arms, inner/outer tie rods, ball joints, EVERY bushing on the vehicle has been replaced, new wheels/tires, dampers/springs, I had it "nut and bolted" meaning inspect/check EVERY suspension/chassis bolt and nut to ensure proper torque and position, new rear axles, all four corners have new wheel bearings, steering rack bushings replaced, several alignments done at various shops, even bought a $600 string kit to do my own alignments, and guess what.... it still shakes like a wet dog. Lemon? Yep! I understand age and wear and tear, but something is wrong with this vehicle and I haven't found a person/mechanic/mazda specialist that can figure out what is making it shake like that. 4 other Miatas I've driven do NOT feel this way and they've only done regular maintenance... let alone all the stuff I've replaced. My initial thoughts when purchasing it was I'll change all the things i would change anyway to improve the vehicle, and see how it pans out. Well, little did I know I'd never fix it. The car engine otherwise is absolutely perfect, gearbox, etc all checks out very good. So that allows me to keep driving it for the past few years. I'm certain this shake the car does is the reason the car was auctioned or sold to them. If they would have been up front with me and said "oh this car has been in a fender bender or it got in a solo accident or has some sort of weird mechanical issue with the suspension" i would have taken that into account and realized it won't be a simple suspension change to rid the car of the shake. I would have negotiatied it for a track-only car instead of my commuter but you withheld info, that's called lying. They know the cars are sh!t, or potential sh!t, and if you knew that you won't buy. The epitome of Used Car sales. Very simple. Be honest guys, you'll come out better in the end. I know you won't change your ways though, there is money involved, this is America. Hope you sell these cars to your own family AIA. Lets ask them if they want to buy cars from Uncle Richard, Tony, and Ralph. Bet ya a grand they wouldn't dream of doing that LOL! If you need a car that may or may not make it the day, week, month after you buy it... hit these guys up. I'm sure they can find a GT3 Porsche for about $15k. Don't worry its MINT condition!! no accidents! No repaint! HAHAHA what a joke Or maybe they'll get a magically appearing "Check us out on Yelp!" sign posted near their stealership to make others aware ;) Fool me once. read more

BEWARE!!!!!!!!!! This is the most CORRUPT DEALERSHIP!!!! They are so unprofessional and rude!!!!! They sell broken cars !!! Don't buy from them !!!! read more

DO NOT BUY A CAR FROM HERE!!!!!!!!!!!! This place is shady as hell. I recently bought a car from here and hadn't even put 1k miles on it and it dumped oil all over my drive way. Went to get the car inspected by multiple places, and the all told me the same thing. Gaskets need to be replacced, needs new oil pan, front and rear seal need to be replaced, camshaft is scorned so that need to be replaced. Their warranty is a scam because they do not cover anything no matter what. Carfax said it was good to be sold. We went to try and get the inspection report multiple times and the "mechanic" was no where to be found. This place is garbage. DO NOT BUY A CAR FROM HERE!!!!!!!! I'm trying to save you the hassle and the money, I have to pay $9200 in repair fees now. DO NOT BUY A CAR FROM HERE!!!!!!!! read more

DO NOT EVEN GO HERE! This dealership is absolutely shady! I went here not reading any reviews. I wish I did beforehand! I would've never even gone! But, I was desperate for a car, considering mine ready to go to a junk yard. Before going to the location, we reached out and were told we could test drive a car. We showed up and they said "Oh, that one is in the shop. You might be able to come back another day." So, we decided to test drive a different car. We ended up liking this car enough and agreed to the purchase. In the final stage of completing the purchase, we felt very rushed through paperwork so fast we could barely read what we were signing. The person was also very rude to their co-workers, which made us uncomfortable. We still continued with the purchase. Towards the end, we decided we would be comfortable purchasing the buyback policy and the seller made it seem like we didn't need it because they have "good cars." We drove the car off the lot and headed to the freeway. On the freeway we noticed the side mirror was broken and falling out. This wasn't noticeable on the test drive because we hadn't drove at a fast speed. Then, I took the vehicle to our mechanic and the mechanic told us to return it. It had several major mechanical issues that would be expensive to fix. We immediately decided we would return the car. Thankfully, we had purchased the buyback policy! Later, I discovered Shift.com, a trusted dealership for a MUCH better car for the same price! read more

UNORGANIZED AND UNPROFESSIONAL After texting with one of their customer services rep all morning I was encouraged to come down to check out a particular car they had in stock. I drove all the way to Norco from Huntington Beach. I arrived on the lot, not a soul in site. Went into the office where a man sitting behind a desk in another room spoke to me. He wouldn't even get up or come to the lobby to assist me. He proceeded to yell and tell me the car had already been sold and they didn't even have that car anymore. Didn't try and help me, say sorry or apologize for all my time driving down there. Nothing else out of his mouth....He went back to what he was doing. I walked out the door. Unreliable. I WISH I WOULD HAVE READ ALLLLLLL THESE HORRIBLE REVIEWS BEFORE. I WOULD HAVE NEVER EVEN CONTACTED THIS DUMP. read more

Just bought our 3rd car from Richard, 1st was a SUPER clean and beautiful 5 Series BMW, still have it 3 years later and still runs perfect, 2nd was a 1999 White Beetle, GREAT car and no problems at all, 3rd is MINE a 2008 White BMW 328i with all bells and whistles. Richard got me a GREAT interest rate after filing BK under 10% vs the 14.59 someone else got me for. He did not have what I wanted on the lot as I am picky as all hell but he looked for 2 weeks and finally found it. We are on our way to purchase #4 and would not go anywhere else for a used car but All in Auto. read more

Helped my daughter buy her car here. They were VERY helpful with financing and saved us money but choosing a shorter loan term.

Anyone who is seriously interested in purchasing a used car whether you're a car enthusiast like myself, or need it for daily driving to take you from Point A to Point B should read. I came to this dealership (All in Auto Sales) on a Saturday afternoon, looking for a used 2008-2010 BMW E60 M5. Simply put, it's a 4 door luxury performance sedan with a V10 engine. Upon entering the dealership, I was greeted by a guy (I don't remember his name), who later accompanied me to test drive the 2008 M5, which had approximately 80,000miles, with three previous owners. The dealership was asking for $24,500 for the M5. Keep reading, it get's interesting. Before the test drive, we were able to open all fours doors, inspect the engine bay, trunk, interior, exterior etc. So far, so good, we then proceeded to the test drive and 5minutes in, I noticed a problem. The car hesitated, and jerked back and forth uncomfortably upon accelerating and braking. Moreover, there were no engine lights on or symbols/signs that indicated any issues with the car. Any car that hesitates upon acceleration/deceleration can be scary, and can become a serious issue if not properly taken care of. For example, 1) The transmission can go out, which can be an expensive fix. 2) Your car will lose power substantially, as a result of the engine misfiring, which means harder acceleration to achieve desired speeds. Harder acceleration= Less fuel efficiency and harder wear and tear to your engine. I asked the guy who was with me while test driving to see if anything was wrong with the M5. I was aware the Automated/Manual Sequential Manual Gear Box (SMG), was nearing its end, as these cars are notoriously known for excessive maintenances. I wanted to see if he was aware, or at least be honest with me, and inspect it together at a nearby bodyshop. Nope, didn't happen. He then told me to contact his boss, Ralph, the (General sales manager) who, to my surprise, later told me that the car was fine, and in good running condition with no problems. I was able to get the VIN (Vehicle identification number) and requested a Carfax vehicle history report. On the report, no major issues. (Sorry, I deleted the pictures on my phone on accident). This likely means that the previous owner of the M5, was aware, and knew about the issue, but decided to sell it to avoid paying potentially high cost in repairs. I'm talking $7,000 minimum including labor, parts since this is a high-end performance BMW M car. I do not mind, and am willing to take things into consideration as long as I know exactly what is wrong with it. However, Ralph failed to explain that issue adequately, telling me that the car was in good condition with no problems. I became very suspicious. I understand that depending on the model, year, and make of all cars, each will present their own problems/issues. Had Ralph suggested taking the vehicle with me to a trusty independent BMW shop and thoroughly check the car, along with a pre-purchase inspection. I would feel more comfortable and be willing to purchase the car and drive it off the lot that same day. However, that didn't happen, and because of it, I give it one star. read more

This was quite an experience. I went in to look at the Burgundy Ford F-350 King Ranch (reposted by the way) and made the purchase. I requested for the AC and sun roof to be fixed prior to purchasing. Dealership told me they would handle it. As I started driving the vehicle home some odd hours later the vehicles AC went out as well as gauges. I brought the vehicle back the next day. I spoke with the financial manager and the owner Richard. I was told the problems were minimal and would be fixed in one day. One day turned into 7 days. Every other day I contacted Richard who assured the vehicle was being fixed. Long behold the day for me to pick up the vehicle to find out that nothing was even started. The vehicle was sitting there and they decided not to fix it. The owner Richard began complaining that the stress of fixing the vehicle was making his blood pressure high (mind you, no work was done to it). Please don't own a dealership especially if you are going to complain about issues dealerships have nobody cares and wants to hear it. Long behold he tells me to come in and get a check and return the vehicle. Done with all the kiddy games I do. They repost the freaking truck for 1500 dollars more. I hope no one purchases the BURGUNDY FORD F-350 KING RANCH ITS A MESSED UP CAR, has 3 bad steering dampners, one bad pivot arm, sun roof does not work, and AC stays on defrost and doesn't function. Also the gauges are bad. Amen. read more

I had a deal with these people,I was told when I arrived I could sign, pay and be done. I was supposed to drive the car home.I drove over a hour to get there, test drove the car and was told the car needed serviced a smog and a repair or 2. They were supposed to do all that and deliver it to my home for free to make up for it not being ready the day before. So finance calls says give me a couple hours to finish dealing with the bank and ill call u back. Almost 5 hours go by and i get a message that says good news and bad news. Good news is the deal is done with the bank. Bad news is we are selling the car you wanted right now so do u want a different one. Wtf??? Who does that?? 3 days sending paperwork and a trip to Norco, promises and lies. This was the worst customer service and lack of professionalism I've ever dealt with. They clearly have no business ethics or concern for the customer. I will never do business here!!! I will tell everyone to avoid this place!! I give it 0 stars!!! read more

Sold My elderly parents a bad car and didn't disclose the needed $7000 repair. My elderly parents purchase the 2011 Land Rover Range Rover Sport from All In Auto Group on 11/12/2020. It was protrayed by the dealer that is was mechanically sound and sold to us at high market value. On the day of purchase, they were not able to drive home the car because Albert the finance manager said it was being serviced and tuned up with an oil change and that they need a day or two since the service technician was out due to COVID. They found it a little strange that they were not able to see the vehicle that they were about to purchase and more strange that Albert would opt to pay for a flat bed tow truck to deliver the end of the next day. Upon receiving the car, they only drove it for a few days and then it had a loud idle sound but this went away when you drive. I came into town two weeks later and when I drove the car I advised that he believes it had a major issue. I had it looked at by a Land Rover specialist and it needs a $7000 timing chain replacement. Its seems to me now that ALL IN AUTO GROUP was aware of a timing chain issue with the vehicle and they did not disclose the issue to my parents as consumers, instead attempted to mask the issue, most likely by trying to tightening the tensioner and covering up the problem. My parents were not able to recognize the problem and assumed that a dealer wouldn't sell a car not mechanic sound. I contacted Albert to ask for his help and he first explained that this was bought as is and its too bad, but he did refer me to the All In Auto Group mechanic and said he would help. I asked that the dealer pay for half the repair but when push came to shove they called us "cheap for not buying the extended warranty". I would understand buying a car as is if the car issue was unknown, but I truly feel that they knew it hd issues and now my parents have only own the car for a few weeks and have to pay for a huge repair. We feel that the dealer has a obligation to disclose issues and they had to know about this issue. We think this dealership is dishonest. read more

Showed up for an appointment at 10 am, arrived a little early. Test drove a car and decided to begin the finance process and was told the finance manager was on his way. The receptionist Armida took our information and relayed it to Rich the finance manager. Waited for an hour and nothing, saw dozens of people coming in the office and not a single one was Rich. Another call from Rich for more information through Armida but no status on when he would arrive. 12 pm comes around and another call from Rich indicating that he would not be coming in because of a "family emergency" which is understandable but later on found out it was a lie that he just decided to take the day off. The level of unprofessionalism speaks volumes of how this place conducts business. I was so disappointed and angry on the way out that I decided to inform other customers that if they planned to finance a car the manager won't be coming in today. Since the dealer isn't being courteous in informing the customers of this i made sure I did. No one deserves to be left waiting for hours in 100 degree weather. If you make an appointment make sure that the finance manager is there or else you will waste your time. I forgot to add we drove 44 miles one way to be treated like this. read more

Bought a Shelby GT500 from here and couldn't be happier with the experience. We negotiated a price that made sense for me and the dealership, did some quick paper work and that was it. The owner was cool and to the point. Everyone seemed helpful from the lot guys, finance girl and mechanic. They all pulled together to make sure it went smooth. I will definitely be going back here for future purchases. read more

I couldn't even put a half star! This Place is a Terrible I'd RUN! They are Liars! My Daughter bought a car here and the air condition was not working they said they would fix it. It's in writing. They told her they're waiting for the parts to come in and she's been following up. Finally they told her NO they have no intention of fixing it and do t want to entertain the issue everything in there lit is as is! I understand that but. She put down 12k because they promised to fix it and she trusted them. RUN FAST! They don't even wear mask! I'm getting more back ground info on this place. And thank goodness my sister is an attorney in San Diego she works for the DOJ. She's going to review the contract that they signed saying they were going to fix the air conditioner. There are far more better places that you can trust. Have them check the car in front of you before you purchase because your definitely driving off with Lemons. Thank God we gave an Attorney in our family. I can't wait to See there faces when they get slapped with a law suit! read more