All Italia Cyclery

I had a flat tire on my way to work. I pushed my bike a mile and a half to the Cyclery with…read moreexpectations to wait an hour until they opened. They arrived early and saw me waiting. The owner allowed me to come inside and repaired my bike before store hours. Exceptional customer service!!!!

just bought myself a sweet ass stranger spitfire BMX bike here, bro. You need to go here if you…read morewanna get something cool and go to a sweet ass bike shop that's clean and has a proprietor that knows what's up and oh my God I walked into it the first time and the smell of just clean rubber tires hit me and it smelled like a real BMX bike shop or just a real bike shop. I loved it. Oh my God can the proprietor was so awesome and his helpers like Rodrigo and shit were awesome dude hook me up he'll do the same for you. I'm sure you will not regret making the trip out to L to Brontë. It's not that far away like from Berkeley and stuff which is where I'm at man love this place. Bought some pads here too. They were sweet. I can't go on enough about this stuff they just treated me right the prices were right. Do yourself a favor and come down here if you need yourself a bike or anybody in your family needs a bike even your kids come the fuck down here get your ass a fucking bikethis place rules. I'll be coming here many many more times.

The Pedaler Bike Shop

4.3

(239 reviews)

A real local bike shop w good prices and helpful, knowledgeable service ! Have taken 2 different…read morebikes here and had great results.

Amazing serve! Very helpful and knowledgeable. The shop have pretty much everything you need and…read moreif they don't have in stock they can order for you.

Rich City Rides

4.6

(36 reviews)

I am shipping a bike to #1 son in ohio. I was struggling to get the pedal off one side. I follow…read moreRCR on IG and wanted to pay them a visit figuring they would have the correct tool. Parked the whip right in front (parking Car-ma:-). The place is a buzz of activity. This local business is very tied and involved in the local community. Discounts for locals! It took a whole 30 seconds for the gent who helped me to find the right tool. The brother helping me explained the pedals were threaded opposite of normal. Which was very helpful once I got home and got busy. Making sure I wasn't tightening the darn thang it came if in 20 seconds.. darn it! I spent 45 minutes trying to get that sucka off prior! I was also hoping to get a rich City tee, but regretfully they were sold out. More coming in next week he said. Cool! I'll have a good excuse to peddle on over next week to get one!! Friendly fast expertise... great shop for all your biking needs! Support Black Business is easy when they do such a good job!

Have been aware of this place for years . And love the story of how it started . I was in process…read moreof doing a fundraising ride and had problems with my chain. I called and they said bring it in , I brought it in and they fixed it quickly and I was able to complete my ride with no problems. So thankful they were there and assisted me so quickly to finish this important ride supporting people with Multiple Sclerosis. I appreciate there quick attention and support. Recommend a visit for bike needs .

First Mile Cycle Works

(36 reviews)

I've been with them for over 3 years now, and the entire crew (Carey, Matt, Dave) continued to…read moreimpress me with what they do and how they do it! I take all of my family's bikes to them for service. Most recently I bought a used road bike, and they've basically turned it into a fantastic, fast and smooth riding machine by replacing bearings, installed tubeless tires, adjusted brakes, replaced the handlebars to my specs... all so that I can ride like a bat out of hell! Thank you guys for all that work!

These guys are great! I used to do business with a big name brand in the area but switched to First…read moreMile a couple years ago and never looked back. I take my Santa Cruz and Specialized bikes there for service. I trust their mechanics more they have better customer service, AND their prices are competitive. They are a small business adding a ton of value for the community with not just the shop but all kinds of cool events. Support them!

Prowheels

4.2

(37 reviews)

Absolutely amazing I just took my dirtbike to replace tire…read more The man and his wife were so friendly and kind did a great job. They also clean my bike, tighten up my brakes and most reasonable price in the whole area. I highly recommend it

I bought a Chinese motorcycle there ,was charged a whole bunch of tax for the motorcycle went to…read moreanother place and told me I was overcharged there .Got a leak on my motorcycle after eight months took it back and the mechanic acts like he doesn't know how to fix it. Said the parts are hard to find, never going back there again. Won't even help me fix the bike why would you sell a Chinese Motorcycle? If you know the parts of hard to get and you don't want to fix on them shaking my head.

Pro J's Cycles

4.3

(52 reviews)

I have been riding motorcycles both on-road & off-road in the East Bay area for over 60 years. I…read moremet Jose & Liz at PRO J's today, & I am impressed. Jose's professional knowledge & care about his work is outstanding. Liz has a great knowledge about motorcycles & operating a small business. I have seen many great motorcycle shops come & go in this area. From the Carquinez bridge through Berkeley & into Oakland, most of the motorcycle shops are no longer with us. PRO J's is a small, family operated, business that is conveniently located to serve the East Bay area. Dirt bikes & street bikes can be economically serviced & repaired at PRO J's.

Very rude and brass, worst customer service I have ever received in my whole life and I'm not even…read moreexaggerating. Come prepared with all the info and answer every call (even if it's 8pm) or you'll get shut down and they won't service you again for not being "serious" enough.

The New Wheel Electric Bikes

(91 reviews)

•$$$

Really good rode the demo bike on good ride and took a lot of time explaining all the features…read more When picking up bike went through all the features and helped log into the ap feature. Nice to have such good service from a real person. Not cheap but a good quality purchase and experience

Jason at New Wheel Bikes in Marin sets the bar for customer service. Their shop is all about demo…read morebikes and helping you find the right one, not selling you something, and it shows. Jason took the time to walk me through my options over the phone, really understand my needs, and made sure all my questions were answered. He genuinely encouraged me to come in and try bikes before buying anywhere. You can tell he cares about getting it right. Thanks for all you do Jason ~

The Laurel Cyclery

4.7

(94 reviews)

Went to get some training wheels adjusted. Lost cause on that, not with anything with the shop we…read morejust talked it over and realized it was just how they were and try something else. But with that, gained a new cycle shop. Service was nice, nice conversation. Bought some items that I needed anyway and wanted to show my appreciation for the advice regardless of the training wheels. Definitely try this shop out. Had some nice bikes in there too

These guys are so awesome. They really know their stuff…read more I've heard that they know how to build wheels from scratch, which is a lost art. I went in there for a very obscure part and they managed to find it with like three minutes until closing time. It was this washer that is part of my front fork assembly, one of those washers that keeps the wheel from falling out even if the skewer comes undone. Anyway, they had it, they gave it to me for free, and it just made me realize that places like this are amazing and rare and we should definitely support them. So I do! And so should you. Next time I'll buy something that cost more than $0... (I did throw some money into the tip jar)

Mountain Bike San Francisco

(31 reviews)

It was easy to plan and book a trip with Mark for 2 teenagers to learn to mountain bike. He was…read morehelpful in explaining things like swithcbacks and step to learn. He was a great guy and explained the history of the local area. The boys are motivated to learn more about mountain biking and loved the views, the workout and bikes they used. I will want to do a ride with him in the future as well. He provided good pictures of them having fun. It was a 100% positive experience! Colleen C.

Mark, was an excellent guide and picked a ride that was perfect for my skill level at…read more 74 years of age. He also added a few new skills to this old dog. I look forward to riding with him again.

Pedego Electric Bikes Livermore

(110 reviews)

•$

Always a great experience renting, or repairing bikes with the Pedego team. Friendly, fair and fun…read moreto rent their world class bikes. Also great place to purchase a bike from as well. Recommend them for a great day of riding in the vineyards.

I wanted to share some feedback regarding the Pedego Bike Shop in Livermore based on my recent…read moreexperiences. While the shop appears to excel in its core rental business--reflected in consistently positive customer reviews and a strong reputation for providing a smooth, enjoyable rental experience--the same level of performance does not seem to carry over to its sales and customer communication practices. In particular, the sales process felt less organized and attentive than expected. Communication around product availability, follow-up, and overall customer engagement could be improved to better match the high standard set by the rental side of the business. Clearer, more proactive communication and a more structured approach to sales would likely enhance customer confidence and satisfaction. Given the success of the rental operation, there is a strong foundation to build upon. I would suggest that by aligning the sales activity that has been primarily driven by the 2025/26 AVA rebate program to closely match what has been demonstrated in rentals would significantly strengthen the overall customer experience. In addition it appears based on investigation additional costs to consumers ( shipping and to some users higher assembly costs) were added when submitting a sales request via the AVA program. Based on these experiences I would not recommend using Pedego for the reminder of the 2026 AVA program.. I hope this constructive feedback is helpful and contributes to continued improvement.

Hassler Heating & Air Conditioning

4.7

(716 reviews)

We have been enthusiastic trusting customers of Hassler Heating services since 2010. They have…read moreprovided a myriad of heating and cooling services. Our most recent experience was with Tevita who created, added and installed a duct in our entry hall of our 1912 Craftsman. He was punctual, knowledgeable, personable and fastidious. We are thrilled and oh so warm. Thank you, Tevita and Hassler Heating! Christine K. Oakland

Made an appointment and then ... They didn't show up…read more Called almost 2 hours later telling me they were not going to make it, asking to re-schedule. Clearly I .... didn't

Model Shoe Renew

4.3

(753 reviews)

Great service, timely turnaround, and my boots look fantastic. Their full service workup really…read moreimproved the look of the leather and its so soft now. The soles look great and even have the Thursday boot stamp right where it should be. I'm excited to wear these boots for years to come

Great experience and high quality, can fix a number of things with leather expertise !!read more

Velocity iPhone Repair

(388 reviews)

Great place for any Phone repair New batteries or new…read morescreens wet phones Etc. Good prices and easy to find. A hole in the wall for Quick repairs and big savings. Súper Recommended.

Easiest Transaction ever, Contacted them for a Quote on Yelp, within their response time I had a…read morePrice and all information needed to have my iPad Screen Fixed. Showed up to Window, Greeted with a Smile and 45 min later. Like Brand New! Price was affordable and like I said Easy as 1.2.3. Let's hope my Kid doesn't step on her iPad again, but if she does this is the Spot for Repair. Thank you!

Perfect Star Heating, Cooling, & Electrical

4.6

(581 reviews)

I requested a quote for an AC unit installation, and Elvin was our technician. He was very…read moreprofessional, knowledgeable, and helpful throughout the process. He carefully reviewed all of our options and helped us identify the best solution for our needs. My husband and I truly enjoyed working with him. His friendly attitude, professionalism, and willingness to answer our questions made the experience very pleasant. We greatly appreciate his excellent customer service.

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

Junkcat

5.0

(322 reviews)

The service was excellent Nick and the team was great. We had used them before and again excellent…read moreprofessional and courteous. Also very neat and clean.

UPDATE: in response to the only 1-star review here, Nick's account in his reply is 100% accurate…read more It was a retaliatory review. She stated on NextDoor that her husband "loved" Junk Cat. The Measure C tax initiative in June 2026 was very divisive to the community and she is retaliating for business owner Nick's opposing stance concerning the tax (which lost) and him pointing out her shockingly cruel sentiments aimed at our senior citizen community members. I've used JunkCat's services several more times since my initial review and stand by my 5-star review. Awesome business. Friendly, thorough, caring, efficient, and responsive... And they do good things to give back to our community and divert waste from the landfill.

Mauro's Plumbing

(305 reviews)

Love these guys and highly recommend them. I've used them twice now. The folks in their central…read moreoffice are friendly and will get a plumber out to your home as quickly as they can. Both times I used them, the plumbers correctly diagnosed the issues and quickly resolved the issues same day at a reasonable price. The plumbers were very friendly, too, and, clearly, took customer satisfaction seriously.

Came to give a quote for toilet repair or replacement, but I never heard back from them. Said it…read morecould cost thousands of dollars. I said that's fine but please give me a quote. 2 stars instead of 1 because the quote was very easy to schedule.

Oaks Jewelers

(251 reviews)

Four-tunately, I was able to receive help again from the team at Oaks a fourth time…read more Considering my preferences, Adam thoughtfully proposed several approaches for resizing an antique ring, although from our prior collaborations, I know by now that whatever Adam thinks will work best, to simply yield to it and just let him work his magic: in this case, he deftly Ozempic-sized down an antique ring several sizes while preserving the ring's original shoulders and even the hallmarks inside the shank. But even more than the wonderful end result, it is--and always has been for me--the overall Oaks experience that is unmatched elsewhere. To do small things with great love is Oaks' way, and I hope their goodness will continue to inspire others, myself included, to also give our 110% in life.

I have been going here for years and find the staff here very helpful we are buying jewelry or just…read moregetting a repair. It's also great to support a local business.

Itekh Electronics