Horrible experience not even worth the single star rating. *…read moreWe traded in a Jeep with a single payment left and they did not cover it and we had to make the payment. *14 hours on the phone and on hold and still can't get anyone to make it right despite being told countless times "If you have any problems just give us a call." * It's been 3 week and we still have nothing from Mazda Finance and calling them just gets you an AI runaround with no way to speak to a human being. Avoid this dealership at all costs, Kendal Ford will treat you right. I bought my last 4 trucks there over 15 years and never had a problem with them.

This dealership is exactly why so many people distrust car dealers. In my experience, they have…read morebeen unresponsive, misleading, and unwilling to do the right thing. I've been trying for over a week to cancel the extended warranty they sold me, and they have yet to provide the necessary paperwork or offer any meaningful assistance. It's also telling that nearly every time I've been in the dealership, there has been at least one irate and frustrated customer dealing with an issue. If you're shopping for a Mazda, I would strongly recommend considering one of the reputable dealerships in the Meridian/Boise area instead. I have given these people chance and chance again to do the right thing but now, I'll file a complaint with the department of insurance. Just so everyone knows- I have sent emails to both the finance managers, the GM, the GSM and left two phone messages asking to be sent the cancellation form. All of which has been ignored. Only after leaving a bad review so they respond by again trying to make everything someone else's fault Stay away!! Update: The dealership finally reached out--and, predictably, tried to blame me for their lack of response. Once that was out of the way, the sales manager (who seems reliable) sent over the form and asked me to remove my negative reviews. I made it clear: if they honored their promise to issue my refund within two weeks, I would remove two of the three reviews. I was equally clear that the third review would stay until the GM apologized for calling me a liar. They agreed and assured me the refund would be processed within the promised timeframe. I made the mistake of trusting them. As a gesture of good faith, I went ahead and removed the two reviews. You can probably guess what happened next--nothing. Two weeks passed. Then three. This Friday marks four weeks. No refund, no update, not even a basic acknowledgment--no "sorry," no explanation, nothing. The irony here is that the GM accused me of lying when I said they had ignored my attempts to reach them. That accusation continued even after I provided copies of three emails I sent, along with the dates and names tied to three voicemails left with their finance department. So, who is being dishonest here--the customer who documented every claim, or the dealership that has failed to follow through at every step? I'll let you decide. I reached out them again yesterday for an update but as always, nothing but lies. Time to refile with the BBB and the Consumer Affairs Division

Jarod did a fantastic job on our vehicle for us -- we will be back again!…read more Thank you Jarod!

As an out-of-state cash buyer, I found a Honda Element at Dennis Dillon Auto and hired an…read moreindependent mobile mechanic for a pre-purchase inspection. The dealership wanted a **non-refundable deposit of more than $2,000** to hold the vehicle before I could have it inspected. The mobile mechanic I hired advised me **not** to do that. The mechanic also told me he knew the dealership well and that they didn't like independent PPIs, so he would have to do the inspection "stealth." From the time he was dispatched, completed the inspection, and left the dealership, only **one hour** had passed. Immediately afterward, I was told the vehicle had been sold to another out of state customer. I later learned the dealership notified the sales team about my serious interest in the element so everyone contacted their interested parties creating urgency, and the car was sold out from under me before I had a fair opportunity to complete my purchase. **If you're buying from out of state, make sure you have written confirmation that the vehicle will be held while your independent PPI is being completed. Otherwise, you could end up paying for an inspection on a vehicle that's sold before you have a chance to buy it.** Additionally, don't tell the dealership how you are paying until you are ready to sign papers. You'd think they would favor cash deals, but they actually prefer financing because THEY GET COMMISSION for the financing as well as for the sale of the vehicle.

We bought a car here for my wife and could not be happier. The price was fair, and the car is…read moresound. We even received a follow up call making sure we were pleased with our purchase. If you are looking for a great deal and personal attention, make sure you stop by Roadhouse Motors!

From the owner: We Specialize in Sales Of Harley Davidson and American V-Twin Motorcycles and American Muscle Cars…read more We also sell Pickups and cars,boats,trailers,RVS We consign your vehicles and toys in our secure facility complete with alarm system and monitored cameras. what ever asset you wish to turn into cash we can help you. We are right on interstate 84 on exit 29 in Caldwell, Idaho. We also have a park and sell program for those of you who wish to use our great visibility to interstate 84 making your item displayable to the general public during business hours up close and by freeway with over 60,000 vehicles passing by per day. We are a licensed dealer in the state of Idaho and promise to provide you with honesty and integrity in every transaction we provide here at RoadHouse Motors. We have a online service as well where you can list your item for sale and display at our facility or run your own auction where you control the days it runs and how it's sold. You can advertise through Craig's list and redirect to your sale or auction via our software we provide you with. If you need assistance we can set it all up for you. where we do all the pictures and even run some revolving craigslist posts for you and or ebay sales. Every item is different in the audience it needs to be in front of RoadHouse Motors will find the right demographics to ensure the best results for what you are selling. We also buy vehicles and items at wholesale pricing if you need to turn that asset into cash NOW!!

I've purchased several cars from here. Great service and they are more than willing to help find…read morewhat you are looking for.

Terrible service and the owner is a horrible person doesn't care about anything not…read morerecommended!!!!! He also brought a car for us and totally ruined the car! And doesn't want to own up to it or pay the damages!!!

I am so thankfull for this dealership they sold me my first car for a great price! and the car has…read morebeen working amazing! This is just an awesome and reliable dealership. great place to buy an awesome car. thank you Hum motors!

On September 10, 2026, I purchased a vehicle from James and Andy (Owner) for $3,000. Less than 16…read morehours after the transaction, while driving the vehicle home, the engine experienced a catastrophic mechanical failure on Karcher Road in Nampa, Idaho. I contacted the owner, Andy, to request a full refund of the $3,000 purchase price. He declined, citing the "As-Is, No Warranty" clause in the purchase agreement. During our discussion, the following occurred: The owner offered a replacement vehicle listed at an additional $2,000 above the original price. I declined this offer after identifying issues during the test drive. When asked about the frequency of mechanical issues in $3,000 vehicles, the owner stated it was rare. I requested an even trade for a different $3,000 vehicle of equivalent value, which the owner declined. As a result of the unresolved dispute, I am initiating formal complaints with the Idaho Transportation Department (ITD) Dealer Services, the Idaho Attorney General's Consumer Protection Division, and the Better Business Bureau (BBB), as well as pursuing legal remedies through civil court. I am currently collecting documented accounts from individuals who have had similar business experiences with this dealership for informational purposes.

My recent purchase of a new RAV4 was an amazing experience with Nico Acosta, salesman…read moreextraordinaire. From initial greeting of "Good morning, how may I help you" to the final phase of purchase, Nico helped me navigate. He answered every question with ease, knew the intricacies of the car I was interested in purchasing and made the process very enjoyable. He epitomizes customer service exceptionally! Loyalty to Toyota has been my mantra for several years, it's important to me to have a quality product and service.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**

Vince was awsome he was very nice and helpful he showed me a truck that I instantly fell forread more

Vincent was very helpful and did everything he could to work with us and get us into a new car…read more Test drove the car and it drives very smooth and runs great!

Mark worked with me for a long time and got me a better deal than I expected that I would getread more

Very unhappy with the service department. I've been trying to get a hold of the service department…read morefor 2 days. I have left message with a woman and no one has returned my call. Tried to call today several times no answer at all! Do you not want our business or what?