Do NOT waste your time and money going to this company. They are extremely incompetent. I was told they not only had availability on a Sunday, but that it would be cheaper to schedule a move for a Sunday. So, that's what I did. The movers arrived and asked me if I needed more time to pack. I had only hired them for heavy pieces of furniture which do not need to be packed. Which I stated to them. One of the movers, a woman named Lynnette, took photos and videos of my belongings WITHOUT MY CONSENT and called her boss to explain how I was not move ready when I just needed them to move furniture. Very unprofessional and honestly just plain rude. Another man who arrived asked to purchase my lawn mower that was not at all for sale. They absolutely refused to move me. Their moving consultant, Kobe, called me to let me know that I was not move ready and that they had availability to move me Monday or Tuesday. I needed to move SUNDAY, had planned everything around the SUNDAY move. I work for a living and was unable to take time off. When he tried to force me to reschedule I asked him to call me back at another time due to how upset I was with the whole interaction. Tuesday morning, I get a call from a mover telling me they are 10 minutes away. Huh? I never scheduled anything for Tuesday and was under the impression I would receive a follow up call to reschedule the move. Contacted them and they told me I said that Tuesday was fine and if it wasn't a good day that I had planned to call back. Complete and utter lies. As of now, I have not gotten my refundable deposit of $100 back from them. Now I have to find different movers. I am living between two different houses (luckily due to friends and family I was able to move the absolute bare minimum on Sunday, but not everyone has that). It is had been a NIGHTMARE. Please please please if you value your time and you need movers go somewhere else. read more

The quoting process was a joke. the frost person was just to sell and get your 100 deposit with giving no information or learning of your needs! Then the confirmation call was a whole new set of pricing and information that didn't match the quote. We ended up moving everything but the furniture ourselves because they were 5 hours late. I was hoping for a lessened final bill. To be met with 400 more. The movers were high. They freaked of marijuana. They don't take any care of your things. Didn't ask where they should go. The one man told me they do not get paid unless we tip. That is all that they make is tips. He said he has quit several times because he can't do the job properly. One of them was kind. i Wish I would have just moved myself and saved time and money. For three rooms of only furniture not much else it cost me 913.00. From apartment to apartment. read more

I would be very careful with this company; they are a classic Bait and Switch. Get a firm quote before you sign and read all the costs VERY carefully. We had ONE (1) item moved and charged us $140 to wrap it. Lots of other small cost that add up quickly. Worst of all when we complained they said they wanted to call us back to discuss, set up a time and of course never called us. BE CAREFUL read more

BEWARE! We hired a pack/load/unload from All My Sons (~$8k). The paperwork wasn't finalized until the morning of moving because of technical issues on their end. The move itself was careless. Items damaged upon arrival, door jams damaged during packing, etc. Truck and boxes seemed to be packed poorly with bad utilization of space and general disorganization. An entire bathroom in our house was left unpacked as well as several drawers in the kitchen (didn't notice until after the pack was finished). One of the packers consistently thumbed through the items he was boxing up....not sure why but we were not a fan. Boxes were labeled poorly and/or not labelled at all. We were quoted 1 truck but more than 1 truck was needed, so we had to scramble the evening of the move to find a place to store our extra items that couldn't fit in the truck. The unpack was scheduled for the wrong day so we had to get a hotel and it cost us extra money. This was extremely irritating and inconvenient for a variety of reasons. The scheduling issue was entirely All My Sons fault (although they wouldn't admit it) but it's like pulling teeth to get in touch with anyone or contact customer service. One of the movers himself said to me "the scheduling guys mess up the days all the time". Not confidence-inspiring. I'm also pretty sure one of the movers was ripping THC vapes in our house during the pack, or the person just smelled of weed. All-in-all, for the amount of money we spent, I expected more. A few of the movers/packers were nice enough but the overall experience was very negative. A general lack of professionalism from start to finish from the company. Would not recommend. read more

While it was a little surprised about the cost, they guys were great! They worked so hard and fthey unloaded 2 large trailers in 2 hours including a hot tub. We were very pleased and would definitely use them again! read more

Paid $1400 for a move that took 5 hours and should've only taken 3. The movers damaged my door frames and hardwood floors and broke a light fixture. Terrible experience not worth the money and ended up costing me even more because their coverage is a joke. read more

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Biggest scam, probably ever lol. Total bill was almost 300% higher than the estimate. The guys who moved me, fantastic. Management is a con. Tell me how an estimate of $169 (which is already wildly off, I was expecting $320) ends up being $557???? Because they charge you for a full hour of time driving when in reality they're driving a casual 30 minutes total, at least for this move. Beware for anyone with small moves, their thieves and liars. Reached out to the community coordinator yesterday after their response to a Google reviews post at 9:30am, never heard back. We're all shocked, I'm sure. read more

do not use this company!!! they destroyed the floors in our brand new house and think that by crediting us for a portion of our bill (which doubled from the estimate) is sufficient. we have numerous holes in our walls, scrapes on our brand new floor and door frames. $7500 in damages. they offered $648, but we have to pay for the entire move to get that tiny amount of money. the word, ridiculous, doesn't begin to describe the absurd nature of this company. do not use this company!!! if negative stars were an option, then i would give -5 stars. for those of you who have been wronged by this company, you can send your claims or lawyer to: amslegal@allmysons.com - ams business developing, 2400 old mill road, carrollton, tx 75007 read more

"Tony" the general manager here took my deposit and said he would call a few days prior he didn't. Then when I requested a call back two days prior to the move none were received and I held for 30 minutes trying to contact them two days prior to the move only to be directed to corporate who couldn't help. This is hands down the worst moving experience possible and I'm thankful it didn't go through judging by the other Yelp reviews. read more

All My Sons Moving & Storage - Poor communication after deposit was received he acted like I had never booked in the first place. - Self Storage Near Me - Bridgeton, Missouri

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After writing a review someone reached out to me from this company and offered to resolve this issue, after resomitting my claim form it was denied because it was over 90 day's old I submitted the claim over a year ago. I spoke with a lady named Amber and she kept placing me on hold and sending me to full voice mailboxes, basically they're playing hide and go seek with me. Screw this company do not use read more

DO NOT! I REPEAT-DO NOT USE THIS MOVING CO. It is a total rip off. I was quoted on the phone that it would cost $139 an hour. That's the average price but what they DONT tell you is they automatically add an hour for drive time, then if it's 10 min past the 2nd hour you're charged a full hour. My small 1 bedroom that should've cost me no more than $200 cost me OVER $400 with these people and then was told to read over an estimate they sent over WHICH NEVER HAPPENED! I would have NEVER IN MY LIFE agreed to $400+ dollars. Maybe for an apt but a ROOM???? SCAM ARTISTS read more

I got a callback from Andy from corporate who follows up on online reviews/feedback. Andy was very easy to work with and wanted to find a solution to my missing lamp. He reached out to the Phoenix and got the same non-responsive communication as I did. He said he'd work at correcting their customer service. Ultimately, the lamp was never found, and Andy and I came to an agreement on a replacement value for the lamp. He's having a check issued for the value. I will update once the money arrives. Andy was great to work with. Hopefully the Phoenix office will handle their customers better than how it went for me. read more

I had pay fee over phone.got paid they rude me they never show up I called them tell me we not coming they won't refund my money worst mover I had read more

This company is terrible. They couldn't do the move so they took our money upfront and said one of their "partners" would arrive between 8-Noon. At 7:30 pm they still had not arrive.d. When I called several different numbers I was provided they said they could come the next day between 8-Noon. Why would we devote another entire day hoping they would do the job they promised? This ruined our moving schedule. read more

PROS: We called for a move with short notice and were able to be scheduled. Terrence Young was the crew leader for the 4 guys who moved us. They called on their way and showed up on time. They did a good job wrapping items and making sure they were protected. All of the crew was very friendly. I didn't see all the negative reviews until after our move was done. In our case, things were OK. I hope the company is treating the employees fairly, the crew worked hard and asked questions along the way to verify which items were being moved. CONS: IMHO, they were the not the fastest. We had a slightly long distance move, and I think they must have stopped between our old home/new home because the drive took so long. There was a gauge in one of our walls that I didn't see until after they had finished up. All in all, the feeling I get is that the issues with the company are at the executive/corporate level. The guys that show up to move you are trying their best to make a living and do a good job. read more

BEWARE OF HIDDEN FEES!! STAY AWAY FROM THIS COMPANY!! Please take my advice and do not use this company. They will bait and switch on you with a low price, then charge you for fuel, packaging, etc. and next thing you know your quote just doubled... I was quoted about $800 and ended up paying $2000. They also broke my furniture and it's been IMPOSSIBLE to get ahold of them. I moved on 12/22/24 and it's now 1/3/25 and I still haven't been able to speak with anyone. Marie Senghore, AMS Community Coordinator, will of course respond to Google Review complaints, but when it comes down to it, they take your money and run and you'll reach nothing but an automated voice when you call. Know that they won't unload ANYTHING off the truck until you pay them. So when they charged me more than double of what was quoted, I had no choice but to pay as they were holding my stuff hostage. Guys, it's simple...THEY DON'T CARE ABOUT THEIR CUSTOMERS. They're rude over the phone, the lead mover was rude in person, and it was overall a terrible experience. Oh, and they showed up 45 minutes late to start the move. Just find someone else please. Don't make the mistake I did - STAY AWAY from ALL MY SONS MOVING. read more

This was my first and I can confidently say will be my only experience dealing with All My Sons Moving. There was so much that happened at once that just made for an overall horrible experience. The move was from Cuba, MO to Arnold, MO. I was quoted for a 2 man crew at $149 per hour and $149 per hour travel plus other fees. I was set up for 1st thing in the morning. On 1/25/25, less than 24 hours before the scheduled move I received a call from Tony, the operations manager. He informed me a crew member had called in for the next day and some adjustments needed to be made. He then said that my time needed to be changed to early afternoon. He then said that I could take the time change or it would need to be rescheduled to a different day. I'm not so privileged that I can just reschedule an entire move to a different day in less than 24 hours so I did agree to the time change. He said my travel rate would be discounted since none of the events leading up to this were my problem. He stated there was a small move in O'Fallon at 9 AM. That should take approximately 90 minutes and then the crew would head to Cuba. I estimated that to be around noon or so. Then he said he would have to send a 3 man crew at an increased labor rate because that's the crew that would be at the quick job before mine. I stated that I wanted to keep it at a 2 man crew because this too was not my problem. After going back and forth Tony said he would uber the 3rd crew member from the 1st job back to the warehouse at his cost. On 1/26/25 the day of the move by 12:30 nobody had arrived in Cuba or called to let me know they were on their way. Since Tony had said early afternoon, I decided to try to call just to get a time estimate. Between 12:30 and 1:30 I called several different phone numbers for and was unable to reach anybody. I sent an email, a text as well as a Facebook message which still haven't been responded to. At 1:30 Josh answered the phone I explained the situation and told him I just would like a time estimate and he said he would contact the crew and call me right back. Within five minutes he called me and said they finished their job at 12:45 and were at the gas station getting refreshments and will be on the way. Josh was very apologetic for everything that had happened up to this point and he also mentioned a travel fee discount for my inconvenience. At 1:53 one of the crew members contacted me and informed me they would be at the Cuba location in an hour and a half. I told him that I was told they were on the way 20 minutes ago. He stated he didn't know why anyone would say that because they had just finished the move. In the end, I ended up with a three-man crew and charged $199 per hour for labor even though I did not agree to that in the first place and I also explicitly told Tony the day before that that was not what I wanted. The whole move took from 3:15 to 7:15, 4 hours. Loading, travel and unloading. I was charged for 4 hours of travel plus 4 hours of labor with no explanation as to why and I still can't figure that one out. I attempted to resolve this privately though the company however the last email I sent 9 days ago has gone unanswered so I'm assuming this company is fine with people feeling completely cheated. I should have trusted the Yelp reviews over the Google reviews. After some research I found All My Sons uses Birdeye which is a paid service to elevate reviews on Google. So much more makes sense now. read more

This moving company was the worst I have ever seen. They took 6 hours for a simple one bedroom apartment. They left all my clothes behind, a large picture, family photos clearly marked. DO NOT USE THEM IF YOU VALUE YOUR PROPERTY. read more

This company was horrible they stole a power surge that I had bought and made fun of my personal situation and were very disrespectful and rude ! I wish I read the reviews first and would have never used this company and they break your items and stole my power surge . read more

Thought I got a great deal on moving. The movers were friendly and nice, however, when I started unpacking I discovered I was missing three items, total value around $600. Two of the items were brand new kitchen appliances, the other, a very nice camping tent that was only a year old. I called the local shop in hopes that someone would know what happened to my items. No luck. I called and submitted a claim to replace my items. After waiting a week to fill out forms, I was told to wait another 30 days. I received an email saying they would give me $100, which doesn't even cover the cost of one of my items, much less all three. I called the claims department and asked if there was someone I could speak with about this. Joe decided it would be best to mansplain how it works in the industry and was extremely rude. I am so upset. This is not how you are supposed to handle customer service, and definitely not how to handle other peoples things! Do not use them! read more

This is by far the worst experience I've had with a moving company. I was extremely clear with the items that need to be moved and I was quoted 2 hours. The move ended up taking 6 hours. Could be because the movers did take breaks and a lunch which I didn't think I was going to have to pay for. Those 45 minutes should have been billed to All My Sons, not me. They also moved slow as molasses. If you do decide to get a quote from them, times it by 3. They also charged me extra to securely pack my TV so it could be moved 3 miles. They ended up breaking the legs off my tv, messed up the screen, and dented the frame. After filing a claim, they agreed to pay 50% of the replacement value. I would not recommend using this moving company. You will be mislead with the quote, and they are careless with your belongings. The movers will also ask about tips, even after they moved slow and broke items. I did tip them, they seemed to perform the work how they were trained but would never recommend or use this company ever again. read more

All My Sons Moving & Storage - Damaged frame, legs snapped off, screen ruined. - Self Storage Near Me - Bridgeton, Missouri

Moving my 95 yr old mother, set up This Co. In advance. Day of move we boxed smalls, took apart bed. Said they'd show at 9am, then said 11 ( claimed had to finish another job. At 1:30, we called (5 of us and senior mother waiting and no where to go... called and they said we'll be there 'SOME TIME TODAY" (I said in background "I'II leave review to BBB" and mgr on phone said to my sister, " I heard that, we'll give back $100 deposit and NOT COMING OUT" what kind of bullshit company is this. Called relatives, and 5 cars, took till 8pm (10 mile trip) we got it done and mom could finally lay down. 1m Like Reply David Ramsey PS: St. Louis location read more

Nearly all of my stuff arrived broken or damaged in some way. I should have known when the movers showed up and smelled of alcohol. I looked at my husband wondering if we should call it off right then but he shrugged. Family treasures irreparable, broken, of no value to anyone else, forever lost. They demanded additional funds to unload which I had no other option but to pay. Terrible experience. Never again. read more

I hired All my son's moving. Big mistake they scratched the top of my dining table. It's less than a year old and black. Only worth 60 cents per pound according to all my son's. Total garbage beware $1400 for a 6 mile move less than 4 hours. Totally not pros. $120 fuel surcharge and they are 15 minutes away. No accountability read more

All My Sons Moving & Storage - Self Storage Near Me - Bridgeton, Missouri

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This company can't provide an accurate quote, they break items and try to hide it from you. Once you're done dealing with the estimating people / sales team good luck hearing back from them. read more

If you want a moving company to actually follow through and show up, DO NOT USE this company. I was informed 3 days before the move that they were overbooked and they could not move me on my scheduled day- but they would be happy to move me the following week. Well we all know that when buying houses, that is not how that works. The guy was extremely rude and was not willing to help me find a replacement or anything to help rectify the situation. I can not strongly say to stay away from these people. They might be competitively priced, but I would much rather pay more and have a company that shows up and fulfills their obligation in this stressful time. There excuse - they are behind in their schedule and calling people. Poor business plan in my opinion. Keep looking for other moving companies. read more

They moved my niece today. They did a good job. A lot of heavy stuff. Put everything where we asked them to. The movers were professional and nice. Did above and beyond what they needed to do. It was their third job of day but they did a great job. Highly recommend. read more

THIEVES!! I should have read the reviews of this company before going with them. I was estimated $600 since it wasn't a far move and the day before I even got all the smaller things so It wouldn't take long. Now they're asking for $1132 when it was quicker than it should've been. Listen to the reviews and DO NOT go with this company for your moving needs. They have so many hidden fees and don't charge honestly. They threatened to throw my stuff out if I didn't pay the extortion fee, the employees have no class & are extremely ghetto and argue/ talk to you just how you'd expect. Very unprofessional and aggressive service. If you want to get robbed by thieves I suggest you go elsewhere. They literally wait until they have all of your things in their truck to charge you more and have no option but to pay. read more

This place is an absolute disgrace and would never recommend them to anyone! They screwed the original quote and continue mess things throughout the day they moved us. The day of the move- it took them 12 hours to fill up 1 smaller truck two times with five guys. *Broken valuable furniture *Tore up our brand new house *Messed up landscaping {irrigation line, pavers and sod} Completely utterly disorganized and over-priced! $$$$$ Besides royally screwing everything up, they will bait & switch you on pricing. Stay away- worse experience of all time! read more

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Less if I could they are frauds and liars. Being evicted Tues I called them 3 days ago quoted a price put a deposit down and the waited until today yes Friday to tell me they couldn't do it and in fact the price would be double I am a single woman and I am in a bind now thanks to their careless attitude and disgusting way of treating people read more

I had a really bad experience which surprised me as they were HIGHLY recommended. The crew did not show up until 10:30 AM.. They were SLOW, so slow in fact that they were running out of time at the end of the day and forced me to pay for an additional worker for the final hour so they could get done by 5 pm. Near the end of the day, they just gave up... just threw boxes into my dining room that were marked for other areas of the house, ( Boxes too heavy for me to move alone) they left a set of storage room shelves in my dining room even though I pointed out that they needed to go downstairs. They put boxes Marked "HEAVY" on top of boxes marked "Fragile". The workers did not care to communicate with me. NOW, attempting to get a resolution has been even worse. WEEKS of calls where I have been left on hold for hours, rude people who answer the phone, "Customer care" people who refuse to listen and send me claim forms for damage when I have no damage, what I want is my move finished. I cannot move some of these items that's why I hired movers for the first time in my life. All in all, I cannot recommend you use this company. I am completely dissatisfied with the quality of work AND the customer service. If you are moving soon, look elsewhere and save your self headaches. read more

The. Worst. Movers. Ever. Guy came out to give me an estimate, asked me what I wanted moved- "all of it" I said. Pictures? Yes. Treadmill and bike? Yes. Basement? Yes. I agreed to a price and date. They came when they said they would. 5 guys milling about my house for hours on end. I was asked 2 more times if the exercise bike was going. I replied Yes! both times. Bike never moved. In fact, about half my stuff never moved. They were sloppy and lazy. Someone used my bathroom and dropped used toilet paper on the floor. Who does that?!?! Someone helped themselves to an airline bottle of fireball and dropped the empty in the bushes outside my house. I asked the guy "in charge" about the rest of my stuff and he implied that would be a lot more money. Above and beyond the agreed upon price for everything. Unpacking things at the new house I discovered they basically just DUMPED things in boxes. Zero f*%@s we're given. Attempts to contact the company afterward were futile. Never got any kind of a response. Do NOT hire these clowns. read more

I was a little concerned that some items wouldn't make it out of the old house or into the new house but Joe and Pavel had a solution for everything. Even went above and beyond the call of duty. I was very satisfied with the service provided! read more

I was moving a one bedroom apartment to another condo only 4 blocks away. The day started with the guys not being able to park the truck in my old garage due to one of the drivers needing to be trained. I, of course, was getting charged for this. During the furniture and box moving, the guys took their sweet time. It took about 3 hours to move a tiny one bedroom only down to the truck! They told me they had the address to the new home, but they somehow got lost on the 4 block trip. Again, charging by time. They were a little bit quicker at the new apartment, however two of them were constantly smoking. They conveniently finished five minutes after another hour mark. This is the highest moving bill I've ever had (and I've lived in much larger cities than STL). Don't waste your money! read more

Do not use this company. They will quote you a lower amount and charge a few hundred more. Their movers do not care about your things and will mistreat and damage them right in front of you. I had to start lifting things on my own in order to prevent further damage. Then all my sons will not care and put you through a lengthy claims process. I am still going through it and have no idea if I'll be compensated for my damaged items. Can not stress enough DO NOT USE. This company shouldn't even be in business the way they treat their customers read more

They overcharged us more than twice their quote... almost $700 to move a single bedroom's worth of furniture plus about 50 boxes. They were rude, cursing, broke open boxes moving them, broke our belongings, and took a break every 15 minutes, as well as moving as slow as sloths to make the charge as huge as they possibly could... then had the absolute nerve to "hint" several times about their expected tip! They are absolutely horrible. I wish I had waited till Two Men and a Truck could move us. All my Sons is the most dishonest cheating company I have ever done business with and never will again. read more

First time they called to do a final call they said they would call me back and didn't. I had to call them back several times and I never could get someone on the phone. then on moving day, they showed up talked about what they were not gonna take, which was pretty much everything that I had said everything had to be in a box not a bin, and the boxes had to be sealed and stackable. We are a family of all kinds of disabilities. we have a few HOSPITAL equipment in things to help us live at home. They refuse to move those items. I was also told that they would dismantle my bed and move it and put it back together when it got to the new place I was told the day of the movie that they could not do that, they proceeded to take pictures of my home without my permission . And had Customer Service call me to tell me they were not going to move us. they did not return our deposit. They wouldn't answer the phone. I tried calling them for several days. read more

When we made the initial request we got called back less then 5 minutes later ! The movers arrived pretty close to on time ... although they I felt they paused longer then they should have , which isn't okay when i am paying by the hour . They also didn't have any tools to take furniture apart , that would have been nice to know . In total they moved only 4 pieces of furniture and 2 mattress sets , with 3 men should have taken maybe 30 minutes , but it passed the hour mark since the "man in charge" kept fiddling with his iPad . They also broke a piece in our doorway without offering any compensation. We had to bring it up and contact the owner with pictures . We will see what happens with that . When we arrived at the destination we were given the bill.... we had paid a $200 a deposit already , expecting to pay maybe $150 or so more . Nope .... $370 more . $570 to move 6 things 3 miles away . They charged for many things they didn't say in the initial phone call. $149 for travel and 14% of the bill for gas ?!! Are you kidding me ? My jaw hit the ground . They wouldn't unload the truck until we paid the balance . We then called the owner he offered to take $40 off. Gee thanks . Complete and total rip off . The only reason I gave them any stars is because the 2 men Alex and Joshua did an outstanding job. I felt they worked hard "when allowed" and were kind and friendly . So kudos to you guys ! You should definitely seek out a new company to work for ! Still angry read more

Worst experience I've ever had with any service company. Scheduled for a pick up between 12-2pm on a Monday never showed never called. I called at 3 to be told- well- they had a driver problem. So.. rescheduled for today between 8-10. They called at 1- to say it would be in the afternoon. Called 30 minutes ago to see where they were and was told they weren't sure and would call back. Again no call. This is the most unprofessional, fly by night company I ever dealt with. wasted two of my days and a week of time.DO NOT USE these people. You will regret it. read more

Do not use this company! They will ruin your things and steal from you! They dropped our fridge and banged up our dressers. They stole items from us, and are unresponsive about any damages. read more