Ok. It's a nice place, I will give them that. But the prices. Wow. Just wow. Of course, being Lake…read moreForest, they have no problem finding customers that will pay whatever. But $75 for an FFL transfer is just wild. I understand it's not a main part of their business, but that's ridiculous. They do have access to a lot of firearms for rental, even full-auto (just for fun) which is a plus if you're shopping (but buy elsewhere and use the guy in Arlington Heights on Central for your FFL transfer for half the price).

Took a new shooter class with Clint. He was fantastic. Easy to follow teaching style and made us…read morefeel very comfortable. Will return for some additional training.

They have always gotten my order right. Shipping has always been good. Great selection.read more

Jim is kind of a crazy guy, the kind of crazy that you can become fond of. He has an ascerbic wit…read morecan be lovingly sarcastic and has his own way of doing things. He is very knowledgeable and helped me find what I (at least what he thought) I needed. He did educate me on the things that I needed to know. The price I paid wasn't cheap, but I didn't pay rip-off prices that some are charging due to gun and ammo shortages (God help us if Biden gets elected). Bottom line: If I have any more firearms needs, whether it be for a purchase or FFL transfer Jim will be on my short list- if not my first call.

The premier indoor shooting range destination in Illinois and Southern Wisconsin. My wife and kids…read morehad an outstanding experience--from personalized training to concealed carry classes and beyond. The staff are highly professional, knowledgeable, and genuinely welcoming. It's a refreshing change from the typical big-box experience--no rudeness, just top-tier service and expertise with great selection amazing value. Highly recommended.

A friend and I shoot there regularly. The staff is always friendly, know firearms and are most…read morehelpful when buying a new gun. I highly recommend them.

Have had nothing but good service from Red Dot Arms. Very friendly people meet you when you first…read morewalk in and the staff is very respectful and knowledgeable. Great selection of "whatever items" you need from their shop in the back, and a gunsmith who has about a week turnaround for your special gun specific needs. I have been ordering my items online and having them shipped to Red Dot for a number of times, and each time they have been all very court and friendly. Paperwork is filled out, and approval comes back, and since I ordered it online, and purchased it then, by the time it ships (takes about three days if not more to send via UPS) I don't have to wait an additional 3 days. I pick it up that day and leave with it. Highly Recommend this shop.

7/1/26 stickers on window say Registration has expired. They have my paid FFL transfer What do I do…read morenow?

I am writing to express my frustration with how my wife and I were treated during our visit on June…read more6, 2026. My wife has a serious back condition and lives with a disability. She also had her medical task-trained service dog with her at the time. We are not new customers--your staff has seen us in the store multiple times before, both with and without the service dog--so there should already be awareness of her condition. When we arrived, there were four power scooters available, and we asked to borrow one, as we have done many times in the past without any issue. However, we were stopped by an employee named Neil, and my wife was told she could not use a scooter--even after explaining that she has a metal rod affecting her spine and was in pain. We were then directed to Kristin near the entrance. After waiting several minutes, she called a manager but largely ignored what I was explaining about my wife's condition. Despite clearly communicating the situation--and despite your staff being familiar with us--we were denied use of a scooter and told they needed to keep all four available for other customers. I even offered to leave my driver's license as collateral, but that was dismissed without any consideration. Frustrated and disappointed, we left the store. Afterward, we called and spoke with Elizabeth, who was far more understanding and willing to help--something the in-store staff did not offer at all. We have always borrowed carts from your store without issue, so this experience was both confusing and upsetting. The lack of empathy, consistency, and willingness to accommodate someone with a known disability is unacceptable. I was fully intending to make a purchase during that visit, but instead, we left feeling disrespected and overlooked. This situation could have been handled very differently with even a small amount of understanding and basic customer care. I hope this is addressed so that no other customer--especially someone with a disability--is treated this way. Very disappointed,

The Gurnee location Bass Pro Shop has a good selection of sporting clothes and many unique items…read more We were greeted very nicely at the entrance by Bob. They have a shooting range as well as the marine aquarium with fish species you'd find in the area lakes. I noticed that depending on where in the country you visit one of their shops, there's always items that are exclusive to just that state. In my own opinion, sale prices aren't really a good deal to be found. They don't mark items down much.

Excellent service! A small, family-owned business that is very friendly and helpful. My wife and I…read morebought our first guns here and we love the big selection that they offer. Check out their gun basics, concealed carry, and other classes that they have to offer. We didn't know anything about guns, and we took the basics class which was super helpful and took the fear and doubts out of handling, owning, and shooting guns. They also have bows, gun safes, and other things to offer that we haven't looked into, but stop on in to see what they have!

Friendly people and very helpful of what you need. I highly recommend the place of business.read more

Stopped in recently and had a great experience They have a really nice selection of rentals to…read morechoose from Everyone I interacted with was friendly and welcoming The range was very clean and well maintained and the retail area looked great too The staff was accommodating helpful and made the whole visit enjoyable Thanks again

I took the concealed carry renewal course. My most important goal was to learn changes to Illinois…read morelaws. Tony provided information on both Illinois and national laws including state reciprocity laws. He gave us information about carrying guns across state lines and what to do before crossing the state line. That was great information. I was not prepared for the USCCA sales pitch.

No website, way to get in touch, or helpful information on this range of any kind. The phone number…read morelisted is a placebo. It goes straight to busy on every single attempt. Hopefully this review helps! It's an outdoor shooting range with various options for distance. Shooting outdoors beats inside by far. You get to enjoy the guns in a far better environment. Every one of the staff members were friendly and extremely focused on safety. It felt like a favorite spot for locals and where everyone knew each other. It only costs $10! Bring you guns and get shooting!

Great range, very good safety policy, and the range officers are very helpful. I only live about 15…read moremiles away, but it a real disappointment to pull in the driveway and find a note saying they are closed. Could be for deer season, or rebuilding the range, all needed, but there is no way to find out until you pull in the driveway. Once they had a sign up saying they were going to open an hour late. There were over twenty people waiting, and we were some of the last to leave, two an a half hours later. They have no website or working telephone. They explained that the phone is for calling out in an emergency. There isn't any way to contact them. The last time I was there, the gates open at11:30 and shooting starts at 12:00 and goes to 4:00 PM. Between 11:30 and 12:00, the range master explains the safety rules. The charge was $10.00 for the day and teens under eighteen were free with a FOID card holder supervision. The only drawback was the lack of communication!